FaultScore

FaultScore report

2022 Ford Transit problems

Owners have filed 54 complaints about the 2022 Ford Transit with NHTSA between 2022 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 8 of 10 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Ford Transit.

How this is worked out

The numbers

54

Complaints

4

Crashes reported

0

Fires reported

0

Injuries reported

9,316 mi

Median mileage at failure

Half of reported failures happened before this

63%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 26 vs 50 Severity 38 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Ford Transit. 50 means typical for this model; 100 means roughly double.
Severity — 38
7.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
63% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2022 compares with every other Ford Transit

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2022 Ford Transit

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 18,000 mi

1 crashes, 0 fires · median 6,500 mi

Windows, Mirrors & Wipers 6 11.1%

Median failure at 6,500 miles

Other & Unspecified 5 9.3%
Fuel & Propulsion 4 7.4%
Brakes 3 5.6%

1 crashes, 0 fires

Transmission & Drivetrain 3 5.6%

1 crashes, 0 fires

Engine & Cooling 3 5.6%

Median failure at 146,390 miles

Doors, Latches & Locks 1 1.9%

Median failure at 100 miles

Body & Structure 1 1.9%

Median failure at 8,632 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 6.3%
1,000 – 9,999 miles 7 43.8%
10,000 – 24,999 miles 2 12.5%
50,000 – 74,999 miles 2 12.5%
75,000 – 99,999 miles 2 12.5%
100,000 – 149,999 miles 2 12.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2022 peak 6 Aug 2026

Recalls on the 2022 Ford Transit

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V887000

BACK OVER PREVENTION:DISPLAY FUNCTION

Ford Motor Company (Ford) is recalling certain 2022 Transit vehicles previously repaired incorrectly under recall number 22V183. The rearview camera supplied in the Rear Video Camera and Prep Kit may not function when installed by the final stage manufacturer (upfitter), resulting in a blank rearview image.

Risk: A camera that does not display a rearview image while reversing can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

25V876000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

25V442000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

25V339000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V415. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk: An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

25V315000

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

25V242000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

25V168000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.

Risk: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.

23V598000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025725 1 units in Canada

Visual System

Issue: On one vehicle, the recall repairs completed by a Ford dealer during recall 25S68 (Transport Canada recall no. 2025-329) may not have been done correctly. As a result, another repair is required. On certain vehicles, the rearview camera image will not display when the transmission is shifted into reverse gear. Note: This recall only affects certain Transit chassis cab and incomplete vehicles not equipped with the SYNC system. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify the owner by mail and advise them to take their vehicle to a dealership to update the audio control module configuration settings.

Recall 2025360 16,575 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Recall 2025329 1 units in Canada

Visual System

Issue: On one vehicle, the recall repairs completed by a Ford dealer during recall 22S18 (Transport Canada recall no. 2022-147) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the rearview camera image will not display when the transmission is shifted into reverse gear. Note: This recall only affects certain Transit chassis cab and incomplete vehicles not equipped with the SYNC system. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify the owner by mail and instruct them to take their vehicle to a dealer to update the audio control module configuration settings.

Recall 2025278 229 units in Canada

Lights And Instruments

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22C11 (Transport Canada recall no. 2022-307) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the warnings, tell-tales and gauges may not display properly in the instrument panel cluster. Note: This recall only affects vehicles equipped with a 4.2" monochromatic instrument panel cluster. Safety Risk: Warnings, tell-tales and gauges that don't display properly could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the instrument panel cluster software.

Recall 2025260 159,135 units in Canada

Visual System

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Recall 2025223 25,260 units in Canada

Visual System

Issue: On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall replaces Transport Canada recall no. 2023-477. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rearview camera, and modify the camera wire retention as necessary. Some Transit models will also require a software update.

Recall 2025199 430 units in Canada

Visual System

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 23S48 (Transport Canada recall no. 2023-477) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with a 360-degree camera, a software problem could cause the rearview camera image not to appear on the SYNC display screen. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.

Recall 2025136 44 units in Canada

Heater And Defroster

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 22S65 (Transport Canada recall no. 2022-596) may not have been done correctly. As a result, a second repair is required. On certain vehicles, a software problem could cause the controls for the ventilation control system (HVAC) not to work. As a result, you may not be able to defog or defrost the windshield or windows. Note: This recall only affects vehicles equipped with a 12" display screen, SYNC 4 and electronic automatic temperature controls. Safety Risk: A windshield that cannot be defogged or defrosted can reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the remote climate control module software.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Miami Beach, FL Crash

POWER TRAIN

My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.

NHTSA complaint #11690892 — an unverified report by a vehicle owner.

Miami Beach, FL Crash

ELECTRICAL SYSTEM

My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.

NHTSA complaint #11690892 — an unverified report by a vehicle owner.

Miami Beach, FL Crash

SERVICE BRAKES

My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.

NHTSA complaint #11690892 — an unverified report by a vehicle owner.

at 5,000 miles Fort Mill, SC Crash

BACK OVER PREVENTION

The contact owns a 2022 Ford Transit. The contact stated that while reversing, the camera was blurry. There were no warning lights illuminated. While reversing the contact crashed, into a parked vehicle. There were no injuries or police reports filed. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000. Parts distribution disconnect.

NHTSA complaint #11580867 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 146,390 miles Auburndale, FL

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2022 Ford Transit. The contact stated that while driving at various speeds, the instrument cluster went blank and the vehicle shut off, causing a loss of drive power. The vehicle was coasted to the side of the road and restarted. The failure reoccurred four times. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,390.

NHTSA complaint #11757396 — an unverified report by a vehicle owner.

at 146,390 miles Auburndale, FL

ENGINE

The contact owns a 2022 Ford Transit. The contact stated that while driving at various speeds, the instrument cluster went blank and the vehicle shut off, causing a loss of drive power. The vehicle was coasted to the side of the road and restarted. The failure reoccurred four times. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,390.

NHTSA complaint #11757396 — an unverified report by a vehicle owner.

Raleigh, NC

UNKNOWN OR OTHER

The failure involves the vehicle’s surround-view (360-degree) camera system, specifically the side camera feed and/or image stitching/display system. When the camera system is activated, one side of the 360-degree view intermittently fails and is replaced by a solid gray box instead of a live image, as shown in the attached photos. This suggests a fault in the side camera, wiring, or software processing. Ford has issued a recall related to the camera system; however, this issue persists in this vehicle despite the action the dealer has taken relating to the recall. The vehicle is available for inspection upon request. This malfunction creates a blind spot on one side of the vehicle during parking or low-speed maneuvering. The system is intended to provide full visibility around the vehicle to detect pedestrians, cyclists, vehicles, curbs, and other obstacles. With one side missing, there is an increased risk of striking objects or people, especially in tight or urban environments, and the system may misleadingly appear functional. The issue has been reproduced multiple times during normal use when activating the camera system but occurs intermittently. The vehicle has not been inspected by police or insurance representatives. The issue has been observed and documented by the owner but has not yet been resolved by the manufacturer. There are no warning lights or messages when the failure occurs. The camera system activates normally but displays a gray box where one side image should be. The issue occurs intermittently.

NHTSA complaint #11745899 — an unverified report by a vehicle owner.

Louisville, KY

VISIBILITY/WIPER

My transit 2022 van has intermittent issues with the climate controls not working. Sometimes it will completely stop working for a day or more, and other times a few hours. This becomes a big issue in the winter when you need to keep the windshield clear of frost on the outside and inside. When looking online I found that I am not the only one having this issue.

NHTSA complaint #11742171 — an unverified report by a vehicle owner.

Brick, NJ

ELECTRICAL SYSTEM

Safety Component Affected: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Description of the Safety Defect: The rearview camera system on my 2022 Ford Transit fails completely, displaying either a distorted image, a completely blank blue screen, or a black screen when the vehicle is shifted into reverse. This total loss of rear visibility creates a severe blind-spot hazard and an immediate risk of a back-over crash, especially given the large commercial dimensions of this van. History of Failed Manufacturer Remedies: This vehicle has been brought to an authorized Ford dealership seven (7) separate times for this exact rearview camera failure. The manufacturer has repeatedly failed to provide a permanent remedy. The dealership attempted repairs under Ford’s active safety campaigns (including Recall 23S48 / 25S38 regarding the Image Processing Module and rear wiring). Despite these recall repair attempts, software flashes, and component replacements, the system fails again immediately after every visit. The camera is currently non-functional. The manufacturer’s authorized dealer network cannot fix this federally mandated safety feature (FMVSS 111), leaving the vehicle inherently unsafe to operate in reverse. I am filing this complaint to document a failed recall remedy and a persistent, unresolvable safety defect.

NHTSA complaint #11740254 — an unverified report by a vehicle owner.

Mammoth Lakes, CA

ELECTRICAL SYSTEM

I’ve been dealing with some intermittent problems with my 2022 transit for a couple years now. Basically I’ll be driving on the highway and all the sudden I’ll lose gas control, and power braking and the dash displays a message that says “shift to neutral to restart vehicle”, battery icon flashes red and I have to coast to the side of the highway. The electronics in the car will still be working when I pull over but the battery is dead. If I shift to park my engine doesn’t turn over or make any clicks at all. The few times it’s happened it eventually will turn back on after 10 min or so after using a jumper pack. I’ve taken it to dealers and they all say the computer isn’t throwing any codes so they can’t help. I’ve nearly been in 2 accidents now on the highway trying to get to a shoulder/lack of shoulder and the fact that I lose my brakes makes this an undrivable vehicle. My vehicle is still under manufacturer warranty but the ford dealers have not been able to help and keep sending me on my way with a very dangerous vehicle. I need help, I’m concerned about being involved in a a dangerous accident that could hurt myself or others when I lose brakes and gas. This has happened 5times now over the last 25k miles. I have a long video of the last incident that I would love to share if a video upload link is made available.

NHTSA complaint #11739788 — an unverified report by a vehicle owner.

Mammoth Lakes, CA

SERVICE BRAKES

I’ve been dealing with some intermittent problems with my 2022 transit for a couple years now. Basically I’ll be driving on the highway and all the sudden I’ll lose gas control, and power braking and the dash displays a message that says “shift to neutral to restart vehicle”, battery icon flashes red and I have to coast to the side of the highway. The electronics in the car will still be working when I pull over but the battery is dead. If I shift to park my engine doesn’t turn over or make any clicks at all. The few times it’s happened it eventually will turn back on after 10 min or so after using a jumper pack. I’ve taken it to dealers and they all say the computer isn’t throwing any codes so they can’t help. I’ve nearly been in 2 accidents now on the highway trying to get to a shoulder/lack of shoulder and the fact that I lose my brakes makes this an undrivable vehicle. My vehicle is still under manufacturer warranty but the ford dealers have not been able to help and keep sending me on my way with a very dangerous vehicle. I need help, I’m concerned about being involved in a a dangerous accident that could hurt myself or others when I lose brakes and gas. This has happened 5times now over the last 25k miles. I have a long video of the last incident that I would love to share if a video upload link is made available.

NHTSA complaint #11739788 — an unverified report by a vehicle owner.

Mammoth Lakes, CA

FUEL/PROPULSION SYSTEM

I’ve been dealing with some intermittent problems with my 2022 transit for a couple years now. Basically I’ll be driving on the highway and all the sudden I’ll lose gas control, and power braking and the dash displays a message that says “shift to neutral to restart vehicle”, battery icon flashes red and I have to coast to the side of the highway. The electronics in the car will still be working when I pull over but the battery is dead. If I shift to park my engine doesn’t turn over or make any clicks at all. The few times it’s happened it eventually will turn back on after 10 min or so after using a jumper pack. I’ve taken it to dealers and they all say the computer isn’t throwing any codes so they can’t help. I’ve nearly been in 2 accidents now on the highway trying to get to a shoulder/lack of shoulder and the fact that I lose my brakes makes this an undrivable vehicle. My vehicle is still under manufacturer warranty but the ford dealers have not been able to help and keep sending me on my way with a very dangerous vehicle. I need help, I’m concerned about being involved in a a dangerous accident that could hurt myself or others when I lose brakes and gas. This has happened 5times now over the last 25k miles. I have a long video of the last incident that I would love to share if a video upload link is made available.

NHTSA complaint #11739788 — an unverified report by a vehicle owner.

Raleigh, NC

UNKNOWN OR OTHER

We are reaching out regarding Safety Recall Notice 23S48. This recall pertains to this issue: "when the vehicle is placed in reverse, or when the 360-Degree view is selected, you may intermittently see a rear camera blue or black image on the SYNC® screen." After bringing our vehicle to the Ford dealership, they have replaced the camera as the recall specifies. However, the issue described continues to persist. Ford is telling us than any further work towards fixing this issue would be at our expense. 

NHTSA complaint #11733993 — an unverified report by a vehicle owner.

at 69,600 miles Lincoln Park, MI

BACK OVER PREVENTION

The contact owns a 2022 Ford Transit. The contact stated that while reversing, the back over prevention camera became inoperable. The contact stated that the image was distorted. The message Pre-Collison assist not available was displayed and then disappeared. The contact stated that the camera was repaired under recall. The contact stated that the camera was turning gray and blue. The manufacturer was contacted and helped with the repair. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The modules were reset by an independent mechanic. The contact received notification of NHTSA Campaign Number: 25V887000 (Back Over Prevention). The camera was black with green lines, and it froze. There was a buzzing sound detected. The vehicle was restarted. While the mechanic was driving the vehicle, the vehicle crashed into a gate. The vehicle was taken to the dealer again, and the contact was informed about a diagnostic test. There were no codes retrieved, and the dealer was unable to duplicate the failure. The failure mileage was approximately 69,600.

NHTSA complaint #11712694 — an unverified report by a vehicle owner.

at 69,600 miles Lincoln Park, MI

FORWARD COLLISION AVOIDANCE

The contact owns a 2022 Ford Transit. The contact stated that while reversing, the back over prevention camera became inoperable. The contact stated that the image was distorted. The message Pre-Collison assist not available was displayed and then disappeared. The contact stated that the camera was repaired under recall. The contact stated that the camera was turning gray and blue. The manufacturer was contacted and helped with the repair. The vehicle was taken back to the dealer, but the vehicle was not diagnosed or repaired. The modules were reset by an independent mechanic. The contact received notification of NHTSA Campaign Number: 25V887000 (Back Over Prevention). The camera was black with green lines, and it froze. There was a buzzing sound detected. The vehicle was restarted. While the mechanic was driving the vehicle, the vehicle crashed into a gate. The vehicle was taken to the dealer again, and the contact was informed about a diagnostic test. There were no codes retrieved, and the dealer was unable to duplicate the failure. The failure mileage was approximately 69,600.

NHTSA complaint #11712694 — an unverified report by a vehicle owner.

Miami Beach, FL

ELECTRICAL SYSTEM

Since I purchased this vehicle, it has experienced severe safety-related failures in the electrical system, battery, vacuum pump, powertrain, and other components. All warning lights would activate on the dashboard, messages appeared such as “Service Immediately” and “Power Reduced,” the vehicle became limited to about 10 mph, and on several occasions it shut off completely while in use. Six days before taking it to Midway Ford, Metro Ford replaced the battery, but within days the vehicle became inoperable again. Midway Ford kept the vehicle for weeks and eventually claimed the battery was defective, but attempted to charge me over $2,000 for sensors and a fuse box despite my Ford 5-year/8-year warranties and an extended service contract. I opened formal complaints with Ford, Metro Ford, and Midway Ford. Ford acknowledged factory defects, and the vehicle has more than six prior repairs since 2022, consistent with known issues in similar models (vacuum pump failures). During active state and federal investigations—and without my authorization—Midway Ford moved the vehicle off their property. I have evidence from the Ford app showing it was relocated to an apartment complex, then a private house, and finally to an unauthorized tow yard. When I returned to the country, police accompanied me to the location where I found the vehicle hidden, vandalized, with deflated tires, scratches, and surrounded by stripped and crashed cars. Midway Ford initially denied having the vehicle and later changed their statements. Afterward, all alerts were cleared from the Ford app without explanation. Midway Ford acted without permission, moved the vehicle during an open investigation, manipulated its condition, and returned it damaged. I request a full safety investigation due to repeated failures, loss of power, shutdowns while driving, and the dealer’s negligent handling of the vehicle.

NHTSA complaint #11704499 — an unverified report by a vehicle owner.

Miami Beach, FL

ENGINE

Since I purchased this vehicle, it has experienced severe safety-related failures in the electrical system, battery, vacuum pump, powertrain, and other components. All warning lights would activate on the dashboard, messages appeared such as “Service Immediately” and “Power Reduced,” the vehicle became limited to about 10 mph, and on several occasions it shut off completely while in use. Six days before taking it to Midway Ford, Metro Ford replaced the battery, but within days the vehicle became inoperable again. Midway Ford kept the vehicle for weeks and eventually claimed the battery was defective, but attempted to charge me over $2,000 for sensors and a fuse box despite my Ford 5-year/8-year warranties and an extended service contract. I opened formal complaints with Ford, Metro Ford, and Midway Ford. Ford acknowledged factory defects, and the vehicle has more than six prior repairs since 2022, consistent with known issues in similar models (vacuum pump failures). During active state and federal investigations—and without my authorization—Midway Ford moved the vehicle off their property. I have evidence from the Ford app showing it was relocated to an apartment complex, then a private house, and finally to an unauthorized tow yard. When I returned to the country, police accompanied me to the location where I found the vehicle hidden, vandalized, with deflated tires, scratches, and surrounded by stripped and crashed cars. Midway Ford initially denied having the vehicle and later changed their statements. Afterward, all alerts were cleared from the Ford app without explanation. Midway Ford acted without permission, moved the vehicle during an open investigation, manipulated its condition, and returned it damaged. I request a full safety investigation due to repeated failures, loss of power, shutdowns while driving, and the dealer’s negligent handling of the vehicle.

NHTSA complaint #11704499 — an unverified report by a vehicle owner.

Miami Beach, FL

FUEL/PROPULSION SYSTEM

Since I purchased this vehicle, it has experienced severe safety-related failures in the electrical system, battery, vacuum pump, powertrain, and other components. All warning lights would activate on the dashboard, messages appeared such as “Service Immediately” and “Power Reduced,” the vehicle became limited to about 10 mph, and on several occasions it shut off completely while in use. Six days before taking it to Midway Ford, Metro Ford replaced the battery, but within days the vehicle became inoperable again. Midway Ford kept the vehicle for weeks and eventually claimed the battery was defective, but attempted to charge me over $2,000 for sensors and a fuse box despite my Ford 5-year/8-year warranties and an extended service contract. I opened formal complaints with Ford, Metro Ford, and Midway Ford. Ford acknowledged factory defects, and the vehicle has more than six prior repairs since 2022, consistent with known issues in similar models (vacuum pump failures). During active state and federal investigations—and without my authorization—Midway Ford moved the vehicle off their property. I have evidence from the Ford app showing it was relocated to an apartment complex, then a private house, and finally to an unauthorized tow yard. When I returned to the country, police accompanied me to the location where I found the vehicle hidden, vandalized, with deflated tires, scratches, and surrounded by stripped and crashed cars. Midway Ford initially denied having the vehicle and later changed their statements. Afterward, all alerts were cleared from the Ford app without explanation. Midway Ford acted without permission, moved the vehicle during an open investigation, manipulated its condition, and returned it damaged. I request a full safety investigation due to repeated failures, loss of power, shutdowns while driving, and the dealer’s negligent handling of the vehicle.

NHTSA complaint #11704499 — an unverified report by a vehicle owner.

Miami Beach, FL

POWER TRAIN

My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the van had to be towed. The dealer replaced the 12V battery without proper diagnosis and returned the vehicle with all warning lights still on. A technician privately stated that the issue was more complex than the battery and that the system had only been reset, not repaired. No written authorization for the repair was requested, and the underlying electrical/propulsion failure was never addressed. Five days later, the vehicle became fully inoperable again with the exact same failures. These repeated shutdowns and inability to start happen without warning and create a serious safety hazard because the van can lose all function while parked or potentially while driving. The system faults affect essential components related to braking, propulsion, and overall vehicle control. The pattern indicates a significant defect in the electrical and propulsion systems of the vehicle, and the problem persists despite attempted service. The vehicle is unsafe and unreliable due to recurring total system failure.

NHTSA complaint #11702040 — an unverified report by a vehicle owner.

Miami Beach, FL

POWER TRAIN

From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any extended warranty they sold me. To justify selling me a six-year extended warranty through NESNA, HGreg Nissan hid the fact that the manufacturer warranties were still in effect. They also added three additional warranties I explicitly said I did not want. All documents were signed on a tablet, and I was never given physical copies. The USB they provided did not include any warranty information. I repeatedly requested the warranty documents and received no response. NESNA later confirmed that the extended warranty could not be activated because the manufacturer warranty was still active. HGreg Nissan also failed to disclose that the vehicle had been part of a commercial fleet in California, was auctioned, retitled, and then sold to me as if it were a clean personal-use vehicle. Since day one, the vehicle has experienced serious and repeated failures: electrical system malfunctions, powertrain warnings, brake system faults, vacuum pump failures, sudden loss of power, reduced speed mode, and spontaneous shutdowns. The vehicle is unsafe and is currently completely inoperable. HGreg Nissan sold me a defective vehicle, concealed critical history, misrepresented warranty coverage, added unwanted contracts, and refused to provide documentation or support. These failures pose a serious safety risk to me and other drivers.

NHTSA complaint #11702044 — an unverified report by a vehicle owner.

Miami Beach, FL

ELECTRICAL SYSTEM

My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the van had to be towed. The dealer replaced the 12V battery without proper diagnosis and returned the vehicle with all warning lights still on. A technician privately stated that the issue was more complex than the battery and that the system had only been reset, not repaired. No written authorization for the repair was requested, and the underlying electrical/propulsion failure was never addressed. Five days later, the vehicle became fully inoperable again with the exact same failures. These repeated shutdowns and inability to start happen without warning and create a serious safety hazard because the van can lose all function while parked or potentially while driving. The system faults affect essential components related to braking, propulsion, and overall vehicle control. The pattern indicates a significant defect in the electrical and propulsion systems of the vehicle, and the problem persists despite attempted service. The vehicle is unsafe and unreliable due to recurring total system failure.

NHTSA complaint #11702040 — an unverified report by a vehicle owner.

Miami Beach, FL

ELECTRICAL SYSTEM

From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any extended warranty they sold me. To justify selling me a six-year extended warranty through NESNA, HGreg Nissan hid the fact that the manufacturer warranties were still in effect. They also added three additional warranties I explicitly said I did not want. All documents were signed on a tablet, and I was never given physical copies. The USB they provided did not include any warranty information. I repeatedly requested the warranty documents and received no response. NESNA later confirmed that the extended warranty could not be activated because the manufacturer warranty was still active. HGreg Nissan also failed to disclose that the vehicle had been part of a commercial fleet in California, was auctioned, retitled, and then sold to me as if it were a clean personal-use vehicle. Since day one, the vehicle has experienced serious and repeated failures: electrical system malfunctions, powertrain warnings, brake system faults, vacuum pump failures, sudden loss of power, reduced speed mode, and spontaneous shutdowns. The vehicle is unsafe and is currently completely inoperable. HGreg Nissan sold me a defective vehicle, concealed critical history, misrepresented warranty coverage, added unwanted contracts, and refused to provide documentation or support. These failures pose a serious safety risk to me and other drivers.

NHTSA complaint #11702044 — an unverified report by a vehicle owner.

Miami Beach, FL

FUEL/PROPULSION SYSTEM

My 2022 Ford E-Transit has experienced repeated electrical, propulsion, and powertrain failures that cause the vehicle to become completely inoperable. On September 8, the van displayed multiple critical alerts including powertrain malfunction, brake system failure, vacuum pump failure, and full electrical system fault, and it would not start. The next day, the same failure occurred again and the van had to be towed. The dealer replaced the 12V battery without proper diagnosis and returned the vehicle with all warning lights still on. A technician privately stated that the issue was more complex than the battery and that the system had only been reset, not repaired. No written authorization for the repair was requested, and the underlying electrical/propulsion failure was never addressed. Five days later, the vehicle became fully inoperable again with the exact same failures. These repeated shutdowns and inability to start happen without warning and create a serious safety hazard because the van can lose all function while parked or potentially while driving. The system faults affect essential components related to braking, propulsion, and overall vehicle control. The pattern indicates a significant defect in the electrical and propulsion systems of the vehicle, and the problem persists despite attempted service. The vehicle is unsafe and unreliable due to recurring total system failure.

NHTSA complaint #11702040 — an unverified report by a vehicle owner.

Miami Beach, FL

FUEL/PROPULSION SYSTEM

From the moment I purchased the vehicle, HGreg Nissan withheld essential information and misled me about its condition and warranty status. They told me the vehicle had a “bumper-to-bumper” warranty valid until October 2025 because it was a 2022 model, but they never informed me about the actual manufacturer warranties (5-year and 8-year EV warranties), which remain active and override any extended warranty they sold me. To justify selling me a six-year extended warranty through NESNA, HGreg Nissan hid the fact that the manufacturer warranties were still in effect. They also added three additional warranties I explicitly said I did not want. All documents were signed on a tablet, and I was never given physical copies. The USB they provided did not include any warranty information. I repeatedly requested the warranty documents and received no response. NESNA later confirmed that the extended warranty could not be activated because the manufacturer warranty was still active. HGreg Nissan also failed to disclose that the vehicle had been part of a commercial fleet in California, was auctioned, retitled, and then sold to me as if it were a clean personal-use vehicle. Since day one, the vehicle has experienced serious and repeated failures: electrical system malfunctions, powertrain warnings, brake system faults, vacuum pump failures, sudden loss of power, reduced speed mode, and spontaneous shutdowns. The vehicle is unsafe and is currently completely inoperable. HGreg Nissan sold me a defective vehicle, concealed critical history, misrepresented warranty coverage, added unwanted contracts, and refused to provide documentation or support. These failures pose a serious safety risk to me and other drivers.

NHTSA complaint #11702044 — an unverified report by a vehicle owner.

Miami Beach, FL Crash

POWER TRAIN

My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.

NHTSA complaint #11690892 — an unverified report by a vehicle owner.

Miami Beach, FL Crash

ELECTRICAL SYSTEM

My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.

NHTSA complaint #11690892 — an unverified report by a vehicle owner.

Miami Beach, FL Crash

SERVICE BRAKES

My 2022 Ford E-Transit 350 has had repeated safety and performance failures. The vehicle has an open recall on the rearview camera, which caused a police incident when I hit another car because the camera was not working properly. On several occasions, the vehicle has also completely shut down and would not start at all, leaving me stranded. The van often loses acceleration, gets stuck at 20 mph, and becomes unsafe to drive. The brakes, electrical system, and propulsion system have all malfunctioned. Despite multiple visits to Ford dealers, the problems remain. I have had to rent vehicles at my own expense since no loaner was provided. These failures put my safety and the safety of others at serious risk. I have police reports, medical certificates (including 12 days of medical leave), dealer invoices, and photos fully documenting everything.

NHTSA complaint #11690892 — an unverified report by a vehicle owner.

Elkridge, MD

UNKNOWN OR OTHER

This recall is for Rear Camera Screen Software Update, NHTSA #25V315 isn't available right now. The update has not been released yet. I went to dealer to dealer and they told me they could not fix it because there is no remedy not yet available. They camera is also working fine, no issue at all. Could you be able to remove this recall for me or update me when there is an update? I use this vehicle for a business and BECAUSE of the recall, I am not allowed to use this vehicle for a commercial use. Could you please unrestrict the vehicle so I can use this vehicle for commercial again? I have attached the recall issue, Could you please help me resolve this issue? Thank you so much. Please check the picture

NHTSA complaint #11685573 — an unverified report by a vehicle owner.

Minden, NV

ENGINE

The engine 'start-stop' feature is permanently 'ON' . The ability to temporarily disable it has been removed by a Ford software update. Case #00715259 was opened with Ford, vehicle taken to Capitol Ford, Carson City NV, for verification. Dealer verifies that although the start stop feature works correctly the option to temporarily disable it was removed by a Ford software update in August 2023 with no plans to restore it. In mountain driving not being able to disengage this feature is dangerous. Attempting to enter an intersection with a loaded vehicle and having the engine stop just before accelerating will eventually cause an accident. The option to temporarily disable 'start stop' must be restored before someone loses their life at a busy intersection.

NHTSA complaint #11680702 — an unverified report by a vehicle owner.