Owners have filed 106 complaints
about the 2020 Ford Transit with NHTSA between 2020 and 2026.
The largest single group is the seats.
Across this model's run it ranks 4 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Ford Transit. 50 means typical for this
model; 100 means roughly double.
Severity — 34
6.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
78% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1130.6%
1,000 – 9,999 miles
1336.1%
10,000 – 24,999 miles
12.8%
25,000 – 49,999 miles
513.9%
50,000 – 74,999 miles
25.6%
75,000 – 99,999 miles
12.8%
100,000 – 149,999 miles
12.8%
150,000+ miles
25.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2020peak 21Jul 2026
NHTSA investigations into the 2020 Ford Transit
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
RQ21002Opened 3 Aug 2021Still openBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera op...
Recalls on the 2020 Ford Transit
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
25V442000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
23V499000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
Risk: A gasoline leak in the presence of an ignition source may increase the risk of fire.
21V978000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
Risk: Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
21V631000
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Risk: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
20V575000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
20V415000
AIR BAGS:SIDE/WINDOW
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk: In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
20V250000
SEAT BELTS:FRONT:RETRACTOR
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202536016,575 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
Recall 20217741,010 units in Canada
Powertrain
Issue: On certain all-wheel drive vehicles, the rear driveshaft could detach from the transfer case and cause a loss of power to the wheels. The driveshaft could also damage other nearby parts, including brake lines. The vehicle could also move when the transmission is in park if the parking brake is not used. Safety Risk: A driveshaft separation can increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bolts that attach the driveshaft to the transfer case. If any of the bolts are loose, the dealer will replace the driveshaft, all driveshaft bolts and other related parts. If none of the bolts are loose, the dealer will replace the driveshaft bolts only.
Recall 202139636,496 units in Canada
Visual System
Issue: On certain vans, the pivot points for the side mirrors could rust. If this happens, the mirrors could become loose or fall down. Note: This recall only affects vans equipped with short arm, manual fold, power-adjustable outside rearview mirrors. The recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A side mirror that loosens or separates could reduce rear visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the side mirrors.
Recall 202045476,576 units in Canada
Visual System
Issue: On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera.
Recall 202033312 units in Canada
Airbag
Issue: On a small number of vehicles, there may be a problem with the side curtain airbag inflators. As a result, the airbags may not inflate properly in a crash. Safety Risk: An airbag that does inflate properly could create an increased risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the side curtain airbags.
Reports where the owner recorded a crash, a fire, an injury or a death.
Mansfield, TXFire
ELECTRICAL SYSTEM
The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.
NHTSA complaint #11524889 — an unverified report by a vehicle owner.
Mansfield, TXFire
ELECTRICAL SYSTEM
THIS IS A SECOND CASE FOR A DIFFERENT VIN WITH THE SAME ISSUE. 11524889. The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.
NHTSA complaint #11524891 — an unverified report by a vehicle owner.
Mansfield, TXFire
ENGINE
THIS IS A SECOND CASE FOR A DIFFERENT VIN WITH THE SAME ISSUE. 11524889. The battery's junction box in the engine compartment is melting. While I was driving, I heard a loud pop, I opened the hood, and saw smoke coming from the junction box. I noticed the box was melting around a fuse. The melting is significant, and the vehicle looked to be on fire. The smoke stopped, but I feel the vehicle could easily have caught on fire completely. There are recalls for this same exact issue but for other Ford Models. I have a fleet of these vans, and this has now occurred to 6 of them. I know other owners that this occurred to as well. I have called Ford Goodwill and they have declined to cover it under the 3-year, extended warranty. The melting was so bad on one that the actual harness was burnt as well. This is a dangerous issue that Ford already knows this happens. I have receipts for all of these repairs and the technician acknowledging the junction box melting. I have emails from Ford where they apologize for the issue, and they say they cannot cover it under warranty. They refuse to comment on the safety danger this poses on all. This is an amazon delivery van and there are thousands of these that could catch fire in someone's house or business.
NHTSA complaint #11524891 — an unverified report by a vehicle owner.
Melvindale, MIFire
ELECTRICAL SYSTEM
Left the van running in my driveway next thing I know it was on fire
NHTSA complaint #11499682 — an unverified report by a vehicle owner.
Pembroke Pines, FL2 injured
SEATS
1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.
NHTSA complaint #11448677 — an unverified report by a vehicle owner.
Pembroke Pines, FL2 injured
POWER TRAIN
1. 10 SPEED ELECTRIC TRANSMISSION - When traveling at a lower speed when approaching a turn (10, 15, 20, 25mph); when you release the accelerator to make the turn, and then begin to apply pressure to the accelerator to move forward, the transmission has not selected a gear and no acceleration occurs. This leaves the transmission between gears (neutral momentarily) and the vehicle has no power to move forward. It has happened on several occasions and I believe it places the driver in a dangerous position to not maintain power to the drive train. 2. FRONT SEAT ADJUSTMENT RAILS - The two rails on each seat are irregular shaped heavy metal rails which the seat assembly slides back and forth on. When getting into the truck (stepping up and moving your legs around the outside corner of the seat), the sharp metal end (painted) scrapes, scratches, or lacerates your calf, as you get in. This has happened on several occasions to me as the driver, and more than several occasions to my wife; who has the seat adjusted further back, thus exposing more of the metal rail to contact with her leg. In my owner's manual, diagrams show an plastic end cap on the front portion of the rails. They are not installed on the 2020 (actually 2021) model. I spoke to the Ford parts department. They are available for earlier model vans (2017, 2018 as an example) but, they are not available for the 2020 model. The price for me to purchase the "plastic" injection molded end caps to prevent future injury are $96.00 FOR EACH END CAP! Plus tax, over $414. If they were installed on previous models, why not the 2020 model? Injuries are minor but, they are injuries because of a part deletion/omission by Ford Motor Company.
NHTSA complaint #11448677 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact purchased a 2020 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,000, which was confirmed by a fraudulent Carfax report the seller provided to the contact. However, upon searching the VIN on a Ford mobile app, it was discovered that the mileage was 168,000.
NHTSA complaint #11753468 — an unverified report by a vehicle owner.
Philadelphia, PA
WHEELS
My Tire pressure Monitor give me alert while driving I select to view tire pressures for display show 3 tires fail send reading One of the three back sending reading two stay off For few days same then all tires reading went off just 1 tire send reading on /off every few miles This is first time happened
NHTSA complaint #11747513 — an unverified report by a vehicle owner.
Dugger, IN
SERVICE BRAKES
Rear brake issues. Upon taking off the brake pads on the driver's back the caliper piston would not turn in as it should. So I ordered a new one. Then I started on the passenger rear. When I tried to press and turn the piston back in it did the same thing as the other one. The piston came out of the passenger rear caliper. Upon further inspection I noticed the interior housing for the piston has a portion of it missing.
NHTSA complaint #11745147 — an unverified report by a vehicle owner.
Kansas City, MO
POWER TRAIN
The bolts holding the axle together to the driveshaft failed on the rear right wheel, nearly causing an accident but fortunately it was 6am with little traffic on the interstate. The axle came out and destroyed our driveshaft, requiring a full replacement. We have had the vehicle serviced regularly since our purchase.
NHTSA complaint #11744442 — an unverified report by a vehicle owner.
Kansas City, MO
SERVICE BRAKES
The bolts holding the axle together to the driveshaft failed on the rear right wheel, nearly causing an accident but fortunately it was 6am with little traffic on the interstate. The axle came out and destroyed our driveshaft, requiring a full replacement. We have had the vehicle serviced regularly since our purchase.
NHTSA complaint #11744442 — an unverified report by a vehicle owner.
Port Monmouth, NJ
POWER TRAIN
Transmission intermittently struggling to reach 3rd, 4th, 5th gears. Performed IDS diag at shop, found hitorical code P0734 for "Incorrect gear 4 ratio" TSB 26-2046 to overhaul transmission.
NHTSA complaint #11736616 — an unverified report by a vehicle owner.
Vacaville, CA
POWER TRAIN
Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.
NHTSA complaint #11710770 — an unverified report by a vehicle owner.
Vacaville, CA
STEERING
Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.
NHTSA complaint #11710770 — an unverified report by a vehicle owner.
Vacaville, CA
SUSPENSION
Vehicle shakes violently on or about 65 to 70 mph. Upon slowing to approximately 60 mph the shaking stops. Also at slower speeds the vehicle pulls to the right. Contacted Ford Fairfield, California dealer two days ago; left voicemail no reply at this writing.
NHTSA complaint #11710770 — an unverified report by a vehicle owner.
Dixon, CA
POWER TRAIN
We started experiencing slight transmission shifting issues in early-mid 2024. More issues in December 2024/January 2025 - this time it was really hard and jerky shifting. It was sporadic at this time, but it was often. My wife and I have 7 children. This vehicle is usually driven by my wife to pick up kids from school, run errands, etc. At the beginning of March 2025, my wife was merging onto the highway, but it didn't want to shift. She stated that a big rig was coming behind her and the van was not shifting and picking up speed. She said the engine was revving but just was not shifting up. She said the big rig honked and had to change lanes or else he would have hit her and my kids. Several seconds after the big rig passed was when the transmission hard shifted and jerked and it began to pick up more speed, but from that point on, the transmission was not operating properly. We have not driven it since March 2025. I have been saving up to fix the transmission, but I read so many other Ford owners have the same issue with this particular transmission. The Ford dealer confirmed it had a TSB on this exact issue and that many other 10r80 transmissions were doing the same. The issue was reproduced by the Ford dealer. It states the CDF issue in the invoice. There were no warning lamps or messages prior to the experience merging on to the highway. I reached out to a local independent mechanic and he upgrades the parts in these Ford transmissions all the time - proving it is a very common issue. This is a huge safety risk for anyone operating or riding in a Ford with this transmission.
NHTSA complaint #11689596 — an unverified report by a vehicle owner.
Amarillo, TX
UNKNOWN OR OTHER
Back up camera image is reversed, distorted and goes black/blue from time to time.
NHTSA complaint #11686639 — an unverified report by a vehicle owner.
Pueblo West, CO
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear back up camera stopped working completely I took it to Faricy boys Ford in Canon City Co Waited 45 days for them to get the part and then they told me they weren’t comfortable changing the camera out so I have been with out back up camera on this 22 foot van needing assistance for almost every single move Please help me get this vin on the recall Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11671444 — an unverified report by a vehicle owner.
at 33,000 milesCranford, NJ
POWER TRAIN
The contact owns a 2020 Ford Transit. The contact stated that whenever the vehicle was started, the contact stated that several unknown warning lights and the ABS warning light were illuminated. The contact stated that the right front wheel activated, and the ABS activated while making a hard right turn. The contact was not depressing the brake pedal during the failure. In addition, the contact was informed that the brake lights remained activated. The contact stated that several functions were deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 33,000.
NHTSA complaint #11668587 — an unverified report by a vehicle owner.
at 33,000 milesCranford, NJ
SERVICE BRAKES
The contact owns a 2020 Ford Transit. The contact stated that whenever the vehicle was started, the contact stated that several unknown warning lights and the ABS warning light were illuminated. The contact stated that the right front wheel activated, and the ABS activated while making a hard right turn. The contact was not depressing the brake pedal during the failure. In addition, the contact was informed that the brake lights remained activated. The contact stated that several functions were deactivated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was approximately 33,000.
NHTSA complaint #11668587 — an unverified report by a vehicle owner.
Philadelphia, PA
POWER TRAIN
Only I have 88,000 k on 2020 transit the transmission have problems with shifting while driving on highway start with delay on 2nd gear now fault code for gear 10
NHTSA complaint #11666994 — an unverified report by a vehicle owner.
KEW Gardens, NY
POWER TRAIN
Driveshaft both front and rear failed as pieces broke off while driving at different times requiring tow and repair
NHTSA complaint #11661247 — an unverified report by a vehicle owner.
Norfolk, MA
POWER TRAIN
Loss of power while driving with no warning. Almost crashed. Shifting violently. After a few months it wasn't safe for anyone and was happening all the time . It's at the dealer getting the transmission rebuilt with re engineered parts . That's what the dealer told me . He said this will resolve the problem for good . 8000$$ 67k miles ford is not helping with cost. Ford had to re engineer the parts that are going in my van , isn't that them admitting they have a transmission that was no good from the start
NHTSA complaint #11658009 — an unverified report by a vehicle owner.
Daytona Beach, FL
UNKNOWN OR OTHER
Mid 2023 the backup camera would sporadically stop working and produce a blue screen and a message "camera is unavailable contact your dealership". I would check for an update and then it would start working. This has happened 8 times since 2023- 2024, in August 2024 it has quit working completely.
NHTSA complaint #11656962 — an unverified report by a vehicle owner.
Wallingford, PA
UNKNOWN OR OTHER
While I driving my 4-year-old Ford Transit Connect with 65,000 miles, I noticed a transmission issue. At low speeds, the vehicle struggled to accelerate, which caused me significant stress and felt very unsafe. However, once on the highway, the transmission gradually returned to normal. In March, I took it to a Ford dealership, where it was diagnosed with a faulty transmission. After discussing this issue with others, I found that many people have also complained about serious safety concerns with Ford’s transmissions.
NHTSA complaint #11650915 — an unverified report by a vehicle owner.
Cape Coral, FL
POWER TRAIN
A few months ago, my 2020 Ford Transit had a transmission issue, and the dealer replaced the torque converter. Now, at 101,300 miles, I’m experiencing loss of power, jerking, and rough shifting, and I have to replace the entire transmission. After researching online, I’ve found that many others have experienced the same issue.
NHTSA complaint #11650037 — an unverified report by a vehicle owner.
at 136,000 milesWinter Park, FL
POWER TRAIN
The contact owns a 2020 Ford Transit. The contact stated that while attempting to drive from a complete stop, the vehicle briefly hesitated before suddenly jolting forward, prompting the contact to pull over to the shoulder of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 136,000.
NHTSA complaint #11645542 — an unverified report by a vehicle owner.
at 68,000 milesNew Canaan, CT
AIR BAGS
The contact owns a 2020 Ford Transit. The contact stated that the AWD and air bag warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the actuator and sensor needed to be replaced, and a software update needed to be performed. The vehicle was repaired, but the failure recurred. The dealer determined that the transfer switch, new air bag, and seat repair kit were needed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 68,000.
NHTSA complaint #11630379 — an unverified report by a vehicle owner.
at 68,000 milesNew Canaan, CT
ELECTRICAL SYSTEM
The contact owns a 2020 Ford Transit. The contact stated that the AWD and air bag warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the actuator and sensor needed to be replaced, and a software update needed to be performed. The vehicle was repaired, but the failure recurred. The dealer determined that the transfer switch, new air bag, and seat repair kit were needed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 68,000.
NHTSA complaint #11630379 — an unverified report by a vehicle owner.
New Market, TN
ELECTRICAL SYSTEM
The van will not start on a regular basis. Usually within a week the battery voltage has depleted to the point the van will not start. Have to put a charger on it often. This is a commonly reported problem on many forums.
NHTSA complaint #11628828 — an unverified report by a vehicle owner.
at 20,250 milesCape Coral, FL
TIRES
The contact owns a 2020 Ford Transit equipped with Hankook Tires, Tire Line: Dynapro HT, Tire size: 205/75/16, DOT Number: (NA). The contact stated that while pulling into a gas station there was a thumping noise coming from the trailer. The contact inspected the trailer and observed that the front driver’s tire was flat. A mobile mechanic was called to the location and replaced the flat tire with the spare tire. The vehicle was then taken to a tire shop where it was determined that the front driver’s tire was worn down to the metal and experience a blowout. The tire was replaced. The contact stated that on the same day while driving 62 MPH, the tire pressure warning light illuminated, indicating that the tire was deflating quickly. The vehicle was pulled over to the side of the road and the contact became aware that the front passenger’s tire was flat. The vehicle was taken to tire shop and the front tires were replaced. The manufacturer was notified of the failure. The vehicle and tire failure mileages were approximately 20,250.
NHTSA complaint #11627191 — an unverified report by a vehicle owner.