26 of the 19,460 complaints filed about the Ford Windstar are about the child seat — 0% of everything owners reported. The worst model year for it is 1996.
26
Complaints
0%
Share of all complaints
2
Crashes
0
Fires
CHILD SEAT
THE LOWER ANCHOR STRAP FOR REAR FACING WILL NOT TIGHTEN OR LOOSEN AND IS STUCK IN THE SAME POSITION. I CONTACTED GRACO AND THEY ARE REPLACING THE SEAT AFTER I SEND BACK THE DEFECTIVE ONE (RELATED VEHICLE INFORMATION: MODEL YEAR=2001, MAKE=FORD , MODEL=WINDSTAR).
NHTSA complaint #10457465 — an unverified report by a vehicle owner.
CHILD SEAT
THE BRAKE FLUID CONTINUES TO LEAK, TODAY I WAS DRIVING AND HAD NO BRAKE FLUID, I HAVE NOTICED SOME SMOKING UNDER MY VAN AFTER THE VAN IS TURNED OFF. I HAD TO REMOVE A FUSE DUE TO LIGHTS NOT TURNING OFF ALSO, THE CHILD BUILT IN RESTRAINTS PLASTIC IS BROKEN, (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=FORD, MODEL=WINDSTAR).
NHTSA complaint #10292875 — an unverified report by a vehicle owner.
CHILD SEAT:HARNESS/CROTCH BUCKLE
CONSUMER STATED UPON BEING IN A PARKING LOT FOUR YEAR OLD CHILD UNBUCKLED CHILD SAFETY SEAT, GOT OUT, AND CLIMBED UP TO THE FRONT OF THE VEHICLE. MOTHER DIDN'T SEE ANYTHING WRONG WITH IT WHILE SHE TALKED ON HER CELL PHONE. HOWEVER, THE CHILD WAS HANGING HIS HEAD OUT OF THE WINDOW AND HIS KNEE WENT DOWN ON THE BUTTON, MAKING THE WINDOW CLOSE ON HIS NECK. CHILD HAD TO BE TAKEN THE HOSPITAL.
NHTSA complaint #10099587 — an unverified report by a vehicle owner.
CHILD SEAT
THE HARNESS STRAPS ON THE SEAT CONSTANTLY COME LOOSE AND NEED TO BE TIGHTENED. WHEN THE STRAPS BECOME LOOSE CHILD IS NOT SECURE IN THE CHILD SAFETY SEAT. CONSUMER TIGHTENED THE STRAPS TEN TIMES IN THE LAST TWO MONTHS.
NHTSA complaint #10079481 — an unverified report by a vehicle owner.
CHILD SEAT:HARNESS BUCKLE:INFANT
EVENFLO MODEL # 263120-P1, WHEN THE CONSUMER PUSHED THE RELEASE BUTTON TO RELEASE THE STRAPS THE STRAP BUCKLE FELL COMPLETELY APART. THE CLIP WAS STILL HOLDING THE CHILD SAFELY BUT THE CONSUMER COULD NOT REMOVE THE CHILD NORMALLY.
NHTSA complaint #10075796 — an unverified report by a vehicle owner.
CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE
EVENFLO MODEL # 263120-P1, WHEN THE CONSUMER PUSHED THE RELEASE BUTTON TO RELEASE THE STRAPS THE STRAP BUCKLE FELL COMPLETELY APART. THE CLIP WAS STILL HOLDING THE CHILD SAFELY BUT THE CONSUMER COULD NOT REMOVE THE CHILD NORMALLY.
NHTSA complaint #10075796 — an unverified report by a vehicle owner.
CHILD SEAT
WHILE DRIVING AT 25 MPH CONSUMER'S CHILD WAS BANGING ON THE FRONT OF THE SHIELD OF THE CHILD SEAT. SUDDENLY THE ENTIRE SHIELD FELL APART WITH SPRINGS AND PARTS FLYING EVERYWHERE IN THE VEHICLE.
NHTSA complaint #10070555 — an unverified report by a vehicle owner.
CHILD SEAT
MY HUSBAND AND I WERE DRIVING OUR 2003 FORD WINDSTAR WHEN IT WAS HIT BY ANOTHER VEHICLE TRAVELING AT A HIGH SPEED. THE IMPACT WAS ON THE PASSAGE SIDE BACK WHEEL AND CAUSED OUR VAN TO ROLL OVER. HOWEVER, THE PASSENGER SIDE AID BAG DID NOT DEPLOY. ALSO, THE LATCHES THAT CONNECT THE REAR SEATS TO THE FLOOR RELEASED FROM THE TWO SEATS AT THE MIDDLE ROW. SEVEN DAYS LATER FORD RECALLED 257,119 WINDSTAR MINIVANS BECAUSE THE LATCHES THAT CONNECT THE REAR SEATS TO THE FLOOR COULD RELEASE IN AN ACCIDENT......FORD WINDSTAR IS A VERY UNSAFE CAR, SPECIALLY IF YOU USE IT WITH CHILDREN!!
NHTSA complaint #10049416 — an unverified report by a vehicle owner.
CHILD SEAT:SHIELD ASSEMBLY
CONSUMER STATES WHILE APPLYING BRAKES SUDDENLY CHILD SAFETY SEAT'S SHIELS SNAPPED . MANUFACTURER NOTIFIED.
NHTSA complaint #10031824 — an unverified report by a vehicle owner.
CHILD SEAT
WHEN PLACING CHILD IN REAR BENCH SEAT ON A BOOSTER SEAT CHILD'S HEAD IS OVER THE HEADREST.
NHTSA complaint #8004388 — an unverified report by a vehicle owner.
CHILD SEAT:SHELL:BOOSTER
THE PLASTIC SEAM WHERE THE BACK AND SEAT PORTION OF THE CHILD CAR SEAT BROKE. THEREFORE, THE BACK CAN JUST FLOP FRONTWARDS AND BACKWARDS. OUR OTHER SEAT (SAME MODEL) SHOWS STRESS AT THE SAME SEAM (PLASTIC IS A LIGHTER SHADE OF GREY). THE SEATS WERE PURCHASED A YEAR AGO, HAVE NOT BEEN IN A WRECK OR ABUSED. I WILL CONTACT FISHER PRICE TOMORROW BY PHONE.
NHTSA complaint #752745 — an unverified report by a vehicle owner.
CHILD SEAT:HARNESS BUCKLE:INFANT
I PURCHASED THE EVENFLO MEDALLION CARSEAT (MODEL #2541113P1, MANUFACTURED 25FEB00). MY 16 MONTH OLD SON IS ABLE TO UNCLASP THE CHEST BUCKLE. I HAVE TO TO STOP EVERY FEW BLOCKS TO RELATCH IT. I CONTACTED EVENFLO ABOUT MY PROBLEM AND WAS TOLD THAT THE BUCKLE HAD BEEN CHANGED ON THE NEWER MODEL AND THEY WOULD SEND ME THE NEW BUCKLE. BUT, IF I USE THIS BUCKLE AND IT DOES NOT HOLD, EVENFLO WOULD ASSUME NO LIABILITY SINCE I HAD ALTERED THE HARNESS. THEY SAID THIS BUCKLE HAD NOT BEEN TESTED ON MY MODEL CARSEAT SO THEY WOULD NOT GUARANTEE ITS SAFETY ( EVEN THOUGH THEY OFFERED TO GIVE IT TO ME, INTERESTING DON'T YOU THINK?). I WAS TOLD BY THEIR CUSTOMER SERVICE REP THAT THE BEST THING TO DO WOULD BE TO BUY A NEW SEAT. THIS SEAT COST ABOUT $100, AND I PURCHASED IT BECAUSE I WAS TOLD THAT A FIVE POINT HARNESS WAS THE SAFEST. I TRULY CANNOT AFFORD ANOTHER SEAT ( ALTHOUGH I WILL BUY ONE IF IT IS MY ONLY RECOURSE). PLEASE ADVISE ME ON MY NEXT STEP. THANK YOU FOR YOUR TIME.
NHTSA complaint #744844 — an unverified report by a vehicle owner.
CHILD SEAT:SHELL:BOOSTER
ACCORDING TO FORD'S OWNER GUIDE ON INSTALLATION OF CHILD SEATS. YOU ARE SUPPOSE TO PUT KNEE ON SEAT AND TIGHTEN BELT. THEN TEST IT BY ROCKING SIDE TO SIDE. FORDS SEAT BELTS DO NOT HOLD CAR SEAT IN PLACE AND CAN CAUSE INJURY. YOU MUST USE A CLIP ON SEAT BELT TO PREVENT THE SEAT FROM MOVING. FORD DOES NOT SUGGEST TO USE SUCH A CLIP TO HOLD SEAT AND CAN LEAD OWNER TO FALSE SENSE OF SECURITY.
NHTSA complaint #739635 — an unverified report by a vehicle owner.
CHILD SEAT
LOCKING CLIP HARNESS OF INTEGRATED CHILD SAFETY SEAT BROKE. NLM
NHTSA complaint #556336 — an unverified report by a vehicle owner.
CHILD SEAT:TETHER: STRAP/WEBBING
CHILD WEIGHING 33 POUNDS SITS IN THE BUILT-IN CHILD SEATIN WHICH HARNESS IS TOO HIGH, AND DOES NOT PROTECT THE CHILD CORRECTLY. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #866288 — an unverified report by a vehicle owner.
CHILD SEAT
I HAD DIFFICULTY FINDING AN INFANT CAR SEAT THAT I COULD ANCHOR PROPERLY IN MY CAR. I TRIED JUST ABOUT EVERY MAJOR MANUFACTURER'S INFANT SEAT, AND THEY ALL FAILED TO RESTRAIN THE SEAT PROPERLY AGINST A FRONT END CRASH. FINALLY, I FOUND A SEAT MADE BY BRITAX CALLED "HANDLE WITH CARE". THIS SEAT HAD A TEATHER STRAP THAT ENABLED ME TO PROPERLY SECURE THE SEAT TO WITHSTAND A FRONT END COLLISION. I RECOMMEND THAT YOU CONSIDER REQUIRING ALL MANUFACTURERS OF INFANT (REAR FACING) SEATS TO ALSO PROVIDE TEATHER STRAPS. THE BRITAX SEAT COST $140.00. MOST CONSUMERS WON'T BE ABLE TO AFFORD SUCH A SEAT. IF YOU HAVE ANY QUESTIONS, PLEASE CALL OR EMAIL ME AND I WILL BE GLAD TO PROVIDE THE DETAILS. THANKS, RANDY HAUFE.
NHTSA complaint #721687 — an unverified report by a vehicle owner.
CHILD SEAT
THE GRACO INFANT CAR SEAT/CARRIER, MODEL# 8458 HH, WILL NOT ATTACH SAFELY TO THE CAR SEAT BASE WHEN THE UPPER POSITION SHOULDER STRAP LOCATIONS ARE USED TO SECURE THE INFANT. WHEN THE UPPER SHOULDER STRAP LOCATION SLOTS ARE USED, THE STRAPS ARE JOINED BY A METAL JUNTION TO THE TIGHTENING STRAP, FORMING A "Y". BECAUSE THE SHOULDER STRAPS ARE TOO SHORT, EVEN WHEN USED WITH A SMALL INFANT (<13 LBS) AND WITHOUT BULKY CLOTHING, THIS JUNCTION PIECE AND THE "Y" FORMED BY THE TWO SHOULDER STRAPS AND THE TIGHTENING STRAP INTERFERE WITH THE MAIN LATCH MECHANISM TO THE CAR SEAT BASE. THE RESULT IS THAT THE CAR SEAT CAN APPEAR TO BE LOCATED IN THE SEAT BASE PROPERLY, BUT UNLATCHED. FURTHERMORE, DUE TO THE INTERFERENCE OF THE STRAPS AND THE LATCH MECHANISM, THE SHOULDER STRAPS BECOME DISPLACED TO ONE SIDE OF THE LATCH HOUSING/PROTRUSION UNDERNEATH THE CAR SEAT. THIS RESULTS IN UNEVEN TENSION ON THE SHOULDER STRAPS SECURING THE CHILD IN THE SEAT -- I.E., ONE SHOULDER STRAP IS TIGHT WHILE THE OTHER IS LOOSE. THE MODEL OF THE GRACO INFANT CAR SEAT IS 8458 HH, SERIAL # IS MM0519990643, MANUFACTURE DATE: 05199, SHOULDER STRAPS NUMBER F12217, LOT ID 175191-02, 263630, APR 99 (AS SHOWN ON THE TAG). I CONTACTED GRACO AT THEIR CUSOMTER ASSISTANCE PHONE NUMBER (888 224-6549) ON 10/25/99. THE GRACO REPRESENTATIVE INFORMED ME THAT THEY WERE "AWARE OF THIS PROBLEM" AND THEY BELIEVED THEY WERE "WORKING ON IT" BUT SHE HAD NO INFORMATION ON WHETHER OR NOT A SERVICE/REPLACEMENT PART(S) WOULD BE MADE AVAILABLE AND WHEN GRACO MIGHT HAVE FURTHER INFORMATION REGARDING THIS SAFETY PROBLEM. THIS IS COMPLETELY UNACCEPTABLE! OUR NEWBORN SON IS APPROXIMATELY 2-1/2 MONTHS OLD, AND THIS PROBLEM HAS RENDERED THE INFANT CAR SEAT UNSAFE AND USELESS. EVEN IF THE CAR SEAT IS USED WITHOUT THE BASE TO AVOID THE LATCH INTERFERENCE PROBLEM, THE STRAPS WILL NOT FIT EVENLY ON THE CHILD AND WILL NOT HAVE ENOUGH LENGTH TO ACCOMMODATE THE CHILD DURING WINTER MONTHS WITH BULKY CLOTHES OR AS HE GETS LARGER!
NHTSA complaint #713848 — an unverified report by a vehicle owner.
CHILD SEAT
NO SUMMARY
NHTSA complaint #713176 — an unverified report by a vehicle owner.
CHILD SEAT
MY 2 YR OLD CAN PULL APART-NOT UNBUCKLE-PLASTIC `CHEST' BUCKLE
NHTSA complaint #703664 — an unverified report by a vehicle owner.
CHILD SEAT
FORD ADVERTISED THAT INTEGRATED CHILD SEAT BELTS ACCOMODATE CHILDREN TO 60 POUNDS. HOWEVER, CONSUMER'S CHILD WEIGHING 43 POUNDS CANNOT FIT INTO SEAT BELT.
NHTSA complaint #536774 — an unverified report by a vehicle owner.