Owners have filed 1,855 complaints
about the 1996 Ford Windstar with NHTSA between 1995 and 2015.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 57
Against the median year of the Ford Windstar. 50 means typical for this
model; 100 means roughly double.
Severity — 49
9.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 14
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
20.7%
1,000 – 9,999 miles
10.4%
10,000 – 24,999 miles
124.3%
25,000 – 49,999 miles
155.4%
50,000 – 74,999 miles
6322.5%
75,000 – 99,999 miles
8229.3%
100,000 – 149,999 miles
7727.5%
150,000+ miles
2810.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 1995peak 52Oct 2015
NHTSA investigations into the 1996 Ford Windstar
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA08021Opened 17 Sep 2008Closed 14 Oct 2009ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
EA08-021 IS CLOSED WITH FORD'S ACTIONS IN RECALL 09V-399 RECALLING APPROXIMATELY 4.5 MILLION VEHICLES EQUIPPED WITH TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCHES (SCDS).WITH THIS RECALL FORD HAS NOW RECALLED ALL OF THE APPROXIMATE 16 MILLION FORD MODEL VEHICLES THAT WERE MANUFACTURED FROM MY 1992 THROUGH 2003 WITH A TEXAS INSTRUMENTS SCDS.NHTSA WILL CONTINUE TO MONITOR THE RECALLED VEHICLES TO ENSURE REMEDIES INSTALLED BY FORD TOMITIGATE THE POTENTIAL FOR SCDS RELATED FIRES ARE EFFECTIVE.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED...
PE08035Opened 13 May 2008Closed 17 Sep 2008ELECTRICAL SYSTEM
ENGINE COMPARTMENT FIRES
ODI HAS RECEIVED 134 CONSUMER COMPLAINTS, 285 MANUFACTURER COMPLAINTS, AND 137 MANUFACTURER WARRANTY CLAIMS ALLEGING INCIDENTS OF ENGINE COMPARTMENT FIRE IN MODEL YEAR (MY) 1995 THRU 2003 FORD WINDSTAR VEHICLES.TWO OF THE ODI COMPLAINTS ALLEGE THE FIRES CAUSED STRUCTURAL DAMAGE TO THE COMPLAINANT'S HOME.OF THE 134 ODI COMPLAINTS, 36 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS PARKED, 72 ALLEGE THE FIRE OCCURRED WHILE THE VEHICLE WAS RUNNING AND 26 OF THE COMPLAINTS DO NOT SPECIFY IF THE VEHICLE WAS RUNNING OR NOT.FURTHER REVIEW OF THE ODI COMPLAINTS SHOWS THAT 72 ALLEGE THAT THE SPEED CONTR...
RQ04003Opened 27 May 2004Closed 7 Oct 2004SERVICE BRAKES, HYDRAULIC:FLUID
HYDRAULIC BRAKE LINE FAILURE
ON APRIL 4, 2002, FORD MOTOR COMPANY NOTIFIED ODI OF A DEFECT CONDITION THAT COULD RESULT IN EXTENDED STOPPING DISTANCES IN APPROXIMATELY 250 THOUSAND MODEL YEAR (MY) 1995 AND 1996 WINDSTAR MINIVANS SOLD OR REGISTERED IN SALT BELT STATES (RECALL 02V-101).ACCORDING TO FORD, IMPROPER BRAKE LINE ROUTING IN VEHICLES MANUFACTURED AT THE OAKVILLE ASSEMBLY PLANT FROM JANUARY 14, 1994 THROUGH MAY 21, 1996 RESULTED IN SOME VEHICLES WITH MIS-POSITIONED BRAKE LINES THAT COULD CONTACT A DASH PANEL INSULATOR.SUCH CONTACT COULD ABRADE THE BRAKE LINE PROTECTION COATING AND RESULT IN CORROSIVE FAILURE OF THE...
RQ02011Opened 29 Aug 2002Closed 14 Mar 2003FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK FATIGUE CRACKING
SEE ATTACHED REPORT.
EA00027Opened 8 Dec 2000Closed 31 Jul 2001SUSPENSION
SUSPENSION COIL SPRING BREAKAGE
PE00024Opened 23 Jun 2000Closed 8 Dec 2000SUSPENSION
SUSPENSION COIL SPRING BREAKAGE
EA99020Opened 26 Jul 1999Closed 16 Dec 1999FUEL SYSTEM, GASOLINE
FUEL TANK CRACKS
PE98056Opened 28 Oct 1998Closed 24 Feb 1999SERVICE BRAKES, HYDRAULIC
REAR AXLE TRAILING ARM
Recalls on the 1996 Ford Windstar
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09V399000
VEHICLE SPEED CONTROL
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
02V101000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. DURING ASSEMBLY, SOME BRAKE LINES WERE INSTALLED IN A TWISTED POSITION, CAUSING CONTACT WITH THE DASH PANEL INSULATOR ABOVE THE CATALYTIC CONVERTER. THIS CONTACT COULD ABRADE THE BRAKE LINE CORROSION PROTECTION, CONSEQUENTLY, SALT OR WATER ABSORBED IN THE DASH PANEL INSULATOR WOULD PROMOTE CORROSION. THIS CORROSION COULD ULTIMATELY LEAD TO A LEAK IN THE BRAKE LINE.
Risk: LEAKAGE OF BRAKE FLUID WILL RESULT IN BRAKE LIGHT ACTIVATION. EXTENDED STOPPING DISTANCE COULD ALSO RESULT, INCREASING THE RISK OF A CRASH.
01I007000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS ARE ALSO COVERED BY NHTSA SAFETY RECALL 01V-199/FORD RECALL 01S19. THE MINI VANS COVERED BY THE SAFETY RECALL WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA.
Risk: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
00V168000
EXTERIOR LIGHTING
VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.
Risk: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.
99V147000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."
97V180000
STRUCTURE:BODY:HOOD
VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.
Risk: THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.
96V166000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH CAN CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS WOULD ALLOW THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK.
Risk: UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE.
96V114000
SEATS
THE FOUR FASTENERS SECURING THE DRIVER'S SEAT TO THE FLOORPAN WERE NOT TORQUED TO PROPER SPECIFICATIONS.
Risk: THE DRIVER'S SEAT MAY NOT PROPERLY HOLD IN THE EVENT OF A VEHICLE ACCIDENT RESULTING IN PERSONAL INJURY TO THE OCCUPANT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2009292492,877 units in Canada
Other
On certain vehicles, the speed control deactivation switch may overheat, smoke, or burn, potentially resulting in an underhood fire. The condition may occur either when the vehicle is parked or when it is in operation. Correction: Dealers will install a new switch or fused wiring harness. Note: This is an expansion of recall 2005028 (05S28) for vehicles not previously included in the campaign.
Recall 200206643,426 units in Canada
Brakes
On certain Windstars the crossover brake line above the catalytic converter may contact the dash panel insulator. The salt and water absorbed by the insulator may promote corrosion. Exhaust heat can also accelerate the corrosion process which may ultimately lead to a leak in the brake line. These vehicles were originally sold or currently registered in the provinces of Ontario, Quebec, New Brunswick, Nova Scotia, PEI, and Newfoundland and Labrador. Correction: Dealers will reposition or replace the line as needed.
Recall 1999126166,223 units in Canada
Brakes
Certain vehicles do not comply with the requirements of CMVSS 105 - Hydraulic Brake Systems. The brake fluid warning statement embossed on the side of the brake fluid reservoir is not clearly visible by direct view. Correction: Warning labels, along with installation instructions and wipe materials will be sent to owners. Labels will be installed on the front of the reservoir where they will be entirely visible by direct view.
Recall 1998157282 units in Canada
Brakes
THESE VEHICLES MAY HAVE HAD INCORRECT SERVICE REPLACEMENT BRAKE ROTORS INSTALLED WHICH WILL CAUSE AN IMPROPER WHEEL TO HUB ABUTMENT CONDITION TO OCCUR. WITH AN INCORRECT ROTOR INSTALLED, THE DRIVER MAY EXPERIENCE WHEEL SHUDDER ON BRAKING OR SHIMMY AT HIGHWAY SPEEDS. IF THE VEHICLE IS NOT SERVICED THIS CONDITION COULD EVENTUALLY CAUSE THE WHEEL STUDS TO BREAK. CORRECTION: FRONT ROTORS AND BRAKE PADS WILL BE REPLACED ON AFFECTED VEHICLES.
Recall 199718362,645 units in Canada
Structure
UNDER CERTAIN CONDITIONS THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS CAN BEGIN TO SEPARATE. HIGHWAY DRIVING CAN CAUSE AIR TO ENTER BETWEEN THE INNER AND OUTER PANELS WHICH CAN FORCE THE OUTER PANEL UPWARD, AND COULD RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL. THIS CAN RESULT IN A ROAD HAZARD AND A POSSIBLE CRASH WITHOUT PRIOR WARNING. CORRECTION: VEHICLES WILL BE INSPECTED AND THOSE WITH EVIDENCE OF BOND SEPARATION WILL HAVE THE HOOD REPLACED. WHERE THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.
Recall 19961352,391 units in Canada
Powertrain
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH MAY CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS MAY CAUSE THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK. AS A RESULT, UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT COULD OCCUR WITH THE POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. CORRECTION: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET ON AFFECTED VEHICLES.
Recall 199611823 units in Canada
Seats And Restraints
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 207 - ANCHORAGE OF SEATS. THE FASTENERS SECURING THE DRIVER SEATS TO THE FLOOR PANS MAY NOT HAVE BEEN TORQUED TO SPECIFICATION. CORRECTION: DRIVER'S SEAT TO FLOOR RETAINING NUTS WILL BE TIGHTENED TO CORRECT TORQUE.
Recall 19960846,307 units in Canada
Structure
NOTE: VEHICLES EQUIPPED WITH FORD AX4S AUTOMATIC TRANSAXLES. THE PARK PAWL SHAFT MAY HAVE BEEN IMPROPERLY POSITIONED DURING TRANSMISSION ASSEMBLY. THIS COULD RESULT IN THE PARK PAWL NOT ENGAGING WHEN THE TRANSMISSION SELECTOR IS PLACED IN THE PARK POSITION. THIS COULD ALLOW THE VEHICLE TO ROLL AS IF IN NEUTRAL IF THE VEHICLE OPERATOR DOES NOT APPLY THE PARKING BRAKE. CORRECTION: VEHICLES WILL BE INSPECTED AND IF NECESSARY THE PARK PAWL SHAFT ROLL PIN AND PARK PAWL SHAFT WILL BE REPLACED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 198 milesSandy, UTFire
VEHICLE SPEED CONTROL
MY VAN WAS IN GREAT SHAPE AND GREAT CONDITION. I WAS DRIVING TO WORK ON MAY 6TH 2012 ABOUT 45-50 MPH ENTERED THE I-215 COLLECTOR, STARTED TO SMELL A BURNED RUBBER SMELL, I LOOKED AT THE TEMP GAUGE AND IT WAS NORMAL, THE VAN STARTED TO SPUTTER LIKE RUNNING OUT OF GAS, THE VAN WAS NOT OUT OF GAS ALMOST FULL, THE SERVICE ENGINE LIGHT STARTED TO FLASH ON AND OFF, I PULLED OVER TO THE SHOULDER AND CAME TO A COMPLETE STOP, LOOKED AT THE TEMP GAUGE AGAIN AND IT STILL WAS NORMAL, THE BURNED RUBBER SMELL GOT WORSE AND I NOTICED THEN A BLACK SMOKE COMING FROM UNDER THE HOOD. I GOT OUT OF THE VAN AND STOOD AT THE FRONT OF THE VAN TO CALL AAA AND THE ENGINE BURST INTO FLAMES UNDER THE HOOD. THERE WAS NOT INDICATOR WHAT SO EVER THAT THE VEHICLE WAS OVERHEATING. THIS ALL OCCURRED IN ABOUT 5-10 MINUTES. THE POLICE CAME AND COULD NOT PUT THE FIRE OUT WITH EXTINGUISHER. THE FIRE DEPARTMENT HAD TO PUT THE FIRE OUT. IT BURNED UP MY ENTIRE VEHICLE WITH ALL THE CONTENTS INSIDE. THE FIREMAN STATED THAT EVEN THE FRONT TIRES WERE BURNED UP AND MELTED. I DID GET PICTURES OF WHAT HAPPENED. I ONLY HAD LIABILITY INSURANCE SO I THOUGHT I WAS JUST OUT OF LUCK. A SECURITY SPECIALIST FROM WORK SAID THAT IT SOUNDED LIKE THE FIRE COULD HAVE STARTED DUE TO A FACTORY SAFETY DEFECT AND TOLD ME TO DO SOME RESEARCH. I DID FIND THAT THERE WAS A RECALL ON THE SPEED SWITCH OR CONTROL ON 1996 FORD WINDSTARS. I ALWAYS USE MY CRUISE CONTROL. I HAVE FILED A CLAIM WITH MY INSURANCE BASED ON A BURN UNDER THE ASSUMPTION THAT THE FIRE OCCURRED DUE TO THE SPEED CONTROL RECALL. PLEASE LET ME KNOW WHAT I CAN DO. I NEVER RECEIVED ANY NOTIFICATION OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO BE FIXED BEFORE THIS HAPPENED.
NHTSA complaint #10459815 — an unverified report by a vehicle owner.
at 100,000 milesVandalia, ILFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR GL (NA). THE CONTACT STATED THAT WHILE WAITING A STOP SIGN, THE VEHICLE SUDDENLY DIED AND THE ENGINE ENGULFED INTO FLAMES. THERE WERE NO INJURIES. THE POLICE AND FIRE DEPARTMENTS WERE CALLED BUT NO POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10369110 — an unverified report by a vehicle owner.
at 152,515 milesHubbard, ORFire
ENGINE AND ENGINE COOLING
I WENT TO GO TO THE STORE MAY 26TH, 2010 6:30 - 7:00 PM, I GOT IN MY VEHICLE WITH MY TWO YEAR OLD DAUGHTER AND I PROCEEDED TO GO DOWN MY DRIVEWAY WHICH ITS A LONG DRIVEWAY AND I STARTED TO SMELL A FAINT SMELL OF PLASTIC BURNING AND I GOT TO THE ROAD AND I STARTED TO GO AND I DECIDED I SHOULD MAYBE PULL OVER TO SEE IF I COULD SEE ANYTHING ON THE OUTSIDE OF VEHICLE CAUSING SMELL THEN WHEN GOT BACK IN CAR SAW THE STEAM COMING FROM HOOD AND I DECIDED TO TURN AROUND AND HAVE MY BOYFRIEND TAKE A LOOK BEFORE I LEFT. WHEN GOT TO HOUSE SAW LITTLE STEAM BUT NOTHING BIG, TURNED OFF VAN AND GOT MY DAUGHTER FROM CAR SEAT AND WALKED INSIDE HOME NOT BUT 5 MINUTES LATER MY OTHER DAUGHTER RAN SCREAMING OUT HER ROOM, MOM THE VANS ON FIRE. WHEN OPENED THE DOOR THE FLAMES WERE SHOOTING OUT OF THE HOOD AND TRIED TO OPEN HOOD, WHILE OTHER HALF GOING FOR FIRE EXTINGUISHERS BUT MOTOR WAS ENGULFED IN FLAMES AND WITHIN 5 MINUTES GOT FIRE OUT WITH 2 FIRE EXTINGUISHERS. NOTHING INDICATED BEFORE FIRE OTHER THEN THE FAINT SMELL THAT I SMELLED WHILE GOING DOWN DRIVEWAY. THE FIRE CAME FROM THE WIRING AND IT IS DEFINITELY A SAFETY ISSUE CAUSE IF ME AND MY DAUGHTER HAD THIS HAPPEN TO US WHILE ON THE ROAD IT COULD OF SERIOUSLY INJURED OR KILLED US. I HAVEN'T DONE ANYTHING TO FIX THE VAN YET CAUSE I ONLY HAD LIABILITY INSURANCE ON THE VAN AND THE FIRE WASN'T COVERED. I ALSO DO NOT FINANCIALLY HAVE THE MEANS TO FIX THE VAN MYSELF SO I AM WITHOUT TRANSPORTATION RIGHT NOW! MY BOYFRIEND DID FEEL AFTER LOOKING AT VAN THE FIRE STARTED WITH THE WIRING OVER THE TOP OF THE CENTER OF THE MOTOR.
NHTSA complaint #10334773 — an unverified report by a vehicle owner.
at 235,000 milesSioux Falls, SDFire
VEHICLE SPEED CONTROL
THE 1996 WINDSTAR HAD BEEN PARKED IN THE GARAGE (ATTACHED TO THE HOME) WITH THE IGNITION OFF FOR SEVERAL HOURS WHEN FAMES WERE SEEN COMING FROM THE LEFT REAR QUADRENT OF THE ENGINE COMPARTMENT. IT WAS OBVIOUS THE FIRE COULD NOT BE EXTINGUISHED. THE FAMILY LEFT THE HOME, WHICH WAS SOON COMPLETELY DESTROYED.
NHTSA complaint #10323505 — an unverified report by a vehicle owner.
at 180,000 milesDevine, TXCrash
FUEL SYSTEM, OTHER
1996 FORD WINDSTAR FWD AUTO PB PS PW AC, V-6. VEHICLE AUTO ACCELERATED WHEN PUT INTO REVERSE. BRAKE LOSS DUE TO LACK OF VACUUM. VEHICLE SPUN IN A CIRCLE SUDDENLY AND HIT ANOTHER PARKED VEHICLE WHEN BACKING OUT OF A PARKED POSITION.
NHTSA complaint #10289310 — an unverified report by a vehicle owner.
at 120,000 milesMargate, FLFire
ENGINE AND ENGINE COOLING
MY 1996 FORD WINDSTAR CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE DRIVING AND BURNED UP WITHIN 10 MINUTES. I DID NOT KNOW ABOUT THE FIRE DANGER RECALL UNTIL I HEARD ABOUT IT ON THE NEW A FEW DAYS AFTER THE EVENT. THE ONLY ACCESSORY THAT WAS ON WAS THE AIRCONDITIONING WHICH WAS WORKING PROPERLY. I NOTICED A SMELL FOLLOWED BY SMOKE FROM UNDER THE HOOD. I PULLED OVER TO INVESTIGATE AND THE SMOKE INTENSIFIED FOLLOWED BY FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED (5 MINUTES) FLAMES WERE POURING OUT FROM UNDER THE HOOD AND THICK BLACK SMOKE HAD FILLED THE PASSENGER COMPARTMENT. THE FIRE HAD COMPLETELY DESTROYED THE ENGINE AND HAD BEGUN TO BURN INTO THE PASSENGER COMPARTMENT. THE DASHBOARD HAS MELTED ALONG WITH PARTS OF THE ROOF AS FAR BACK AS THE MIDDLE SEATS. UP TO THE EVENT THE CAR HAD BEEN RUNNING NORMALLY WITH NO PROBLEMS. I HAD NEVER BEEN CONTACTED BY FORD ABOUT THE RECALL AND ONLY FOUND OUT ABOUT IT ON THE NEWS A FEW DAYS AFTER THE EVENT. NEEDLESS TO SAY, THE CAR WAS CONSIDERED "TOTALED" BY THE INSURANCE COMPANY.
NHTSA complaint #10288975 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 114,500 milesBraidwood, IL
STRUCTURE:BODY
THE K FRAME RUSTED OUT WHERE THE CONTROL ARMS MOUNT TO THE FRAME AND THE FRONT DRIVER'S SIDE COIL SPRING BROKE WHILE DRIVING AT 65 MILES PER HOUR ON THE INTERSTATE
NHTSA complaint #10782238 — an unverified report by a vehicle owner.
at 240,000 milesGillsville, GA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A VERY STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
NHTSA complaint #10778214 — an unverified report by a vehicle owner.
at 65,000 milesUpper Marlboro, MD
POWER TRAIN
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #10694170 — an unverified report by a vehicle owner.
at 152,000 milesSalinas, CA
SERVICE BRAKES
ABS LIGHT ON DASHBOARD COMES ON INTERMITTENTLY, AFTER 5 MINUTES OF OPERATION LIGHT WILL COME ON, THEN STAY ON, BUT AFTER SHUT OFF VEHICLE AND START AGAIN LIGHT IS FFF AND COMES BACK ON AFTER FEW MINUTES OF TRAVEL.
NHTSA complaint #10549528 — an unverified report by a vehicle owner.
at 58,958 milesTemple, GA
POWER TRAIN
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN.
NHTSA complaint #10522986 — an unverified report by a vehicle owner.
at 58,958 milesTemple, GA
ELECTRICAL SYSTEM
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN.
NHTSA complaint #10522986 — an unverified report by a vehicle owner.
at 58,958 milesTemple, GA
ENGINE
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN.
NHTSA complaint #10522986 — an unverified report by a vehicle owner.
at 58,586 milesTemple, GA
POWER TRAIN
DEAR FORD MY MOTHER AND I HAVE BEEN TRYING TO GET ANSWERS FROM THE DEALER AND SINCE THEY GAVE UP. BECAUSE THEY COULD NOT FIX IT RIGHT THE FIRST TIME. EVEN THE SECOND OR THIRD TIME. THE VAN A 1996 WINDSTAR WITH 59,000 MILES ON IT AND IT STARTED THE ENGINE STARTED STALLING, WHEN MAKING SLOW TURNS NOT TOUCHING THE GAS PEDAL LOSES POWER STEERING. MY MOM ALMOST WENT INTO A DITCH TO AVOID A COLLISION WITH ANOTHER CAR. WITH LITTLE INTERNET SEARCHING FOUND HUNDREDS OF VANS WITH SAME PROBLEMS, AND APPEARS THERE IS NOT ONE RESOLVED. AND SINCE THIS HAS GONE ON FOR OVER A MONTH. THE LAST VISIT TO THE FORD DEALER IN AN ATTEMPT TO FIX THE STALLING. . THE IDLE AIR CONTROL VALVE IS NEW, AND MASS AIR FLOW IS CLEAN SUPPOSED TO HAVE BEEN REPLACED ALSO. I CHECKED THE AIR FILTER WAS CLEAN, THE FUEL FILTER IS ORIGINAL SO I REPLACED IT. I STARTED LOOKING AT THE THROTTLE BODY, AND NOTICED THAT THE THROTTLE PLATE SCREW WAS ALL GOUGED UP. WHILE I WAS SITTING IN DRIVE WAY WITH ENGINE RUNNING AND UNLESS FORD ENGINES ARE ONLY GOOD FOR 60,000 MILES, WITH ALL THE STALLING AND LOW ENGINE IDLE THAT KEEPS OIL PRESSURE IN THE ENGINE LUBRICATING THE CRANK SHAFT.!! SO WHEN ENGINE STALLED AT VERY LOW IDLE THERE WAS NO OIL GETTING THROUGH THE ENGINE. THIS ENGINE NOW HAS LOWER END KNOCK, WHICH I VERIFIED BY PULLING VAN ONTO FLOOR RAMPS, TEST DROVE AND CONFIRMED THE PROBLEM, IS CRITICAL. EACH TIME I SLOWED DOWN TO TURN ENGINE STALLED EVERY TIME, LOST POWER STEERING AND BRAKES. I COULD HAVE BEEN KILLED BECAUSE FORD IS IGNORING THIS PROBLEM.. AND THIS ALSO ANSWERS WHY OTHER COMPLAINTS WERE ABOUT ENGINE FAILURES AND VERY EXPENSIVE REPAIRS. THIS LETTER WILL BE PUT ON ALL SOCIAL NETWORKS, TO WARN OTHERS THIS COULD HAPPEN TO THEM BE AWARE. THEY SAID THE ECU/PCM COMPUTER WAS UPDATED. COULD NOT FIND UPDATE ON INVOICES, OR IN HISTORY I CAN ACCESS.
NHTSA complaint #10522406 — an unverified report by a vehicle owner.
at 58,586 milesTemple, GA
ENGINE
DEAR FORD MY MOTHER AND I HAVE BEEN TRYING TO GET ANSWERS FROM THE DEALER AND SINCE THEY GAVE UP. BECAUSE THEY COULD NOT FIX IT RIGHT THE FIRST TIME. EVEN THE SECOND OR THIRD TIME. THE VAN A 1996 WINDSTAR WITH 59,000 MILES ON IT AND IT STARTED THE ENGINE STARTED STALLING, WHEN MAKING SLOW TURNS NOT TOUCHING THE GAS PEDAL LOSES POWER STEERING. MY MOM ALMOST WENT INTO A DITCH TO AVOID A COLLISION WITH ANOTHER CAR. WITH LITTLE INTERNET SEARCHING FOUND HUNDREDS OF VANS WITH SAME PROBLEMS, AND APPEARS THERE IS NOT ONE RESOLVED. AND SINCE THIS HAS GONE ON FOR OVER A MONTH. THE LAST VISIT TO THE FORD DEALER IN AN ATTEMPT TO FIX THE STALLING. . THE IDLE AIR CONTROL VALVE IS NEW, AND MASS AIR FLOW IS CLEAN SUPPOSED TO HAVE BEEN REPLACED ALSO. I CHECKED THE AIR FILTER WAS CLEAN, THE FUEL FILTER IS ORIGINAL SO I REPLACED IT. I STARTED LOOKING AT THE THROTTLE BODY, AND NOTICED THAT THE THROTTLE PLATE SCREW WAS ALL GOUGED UP. WHILE I WAS SITTING IN DRIVE WAY WITH ENGINE RUNNING AND UNLESS FORD ENGINES ARE ONLY GOOD FOR 60,000 MILES, WITH ALL THE STALLING AND LOW ENGINE IDLE THAT KEEPS OIL PRESSURE IN THE ENGINE LUBRICATING THE CRANK SHAFT.!! SO WHEN ENGINE STALLED AT VERY LOW IDLE THERE WAS NO OIL GETTING THROUGH THE ENGINE. THIS ENGINE NOW HAS LOWER END KNOCK, WHICH I VERIFIED BY PULLING VAN ONTO FLOOR RAMPS, TEST DROVE AND CONFIRMED THE PROBLEM, IS CRITICAL. EACH TIME I SLOWED DOWN TO TURN ENGINE STALLED EVERY TIME, LOST POWER STEERING AND BRAKES. I COULD HAVE BEEN KILLED BECAUSE FORD IS IGNORING THIS PROBLEM.. AND THIS ALSO ANSWERS WHY OTHER COMPLAINTS WERE ABOUT ENGINE FAILURES AND VERY EXPENSIVE REPAIRS. THIS LETTER WILL BE PUT ON ALL SOCIAL NETWORKS, TO WARN OTHERS THIS COULD HAPPEN TO THEM BE AWARE. THEY SAID THE ECU/PCM COMPUTER WAS UPDATED. COULD NOT FIND UPDATE ON INVOICES, OR IN HISTORY I CAN ACCESS.
NHTSA complaint #10522406 — an unverified report by a vehicle owner.
at 198,649 milesCapron, IL
VEHICLE SPEED CONTROL
FORD RECALL LETTER DATED DECEMBER 2011 RECALL NUMBER 09 S 09 SPEED CONTROL SYSTEM MODIFICATION. I RECENTLY TOOK MY FORD WINDSTAR ON JANURARY 3, 2013 FOR A RECALL. ABOUT A MONTH LATER I DROVE OVER RAILROAD TRACKS AND NOW THE VEHICLE IS SLOW AND WON'T PICK UP SPEED IT MAKES A PUT PUT SOUND AND HAS ALMOST NO POWER. I CALLED THE DEALER TO REPORT THE ISSUE AND THEY WANT $90.00 JUST TO LOOK AT IT EVEN THOUGH IT WAS JUST IN THE SHOP FOR THE RECALL. I CALLED FORD CUSTOMER COMPLAINT AND ALL THEY SAY IS THEY ARE NOT RESPONSIBLE FOR THE FORD DEALER ACTIONS OR INACTIONS. THE LETTER FROM FORD WAS THE MAIN REASON I TOOK THE VAN IN BECAUSE IT SAYS THERE IS A FIRE HAZARD BUT NOW THE VAN IS A PIECE OF JUNK. FORD REFUSES TO RECHECK THE VEHICLE AND LOCATE THE REAL CAUSE OF THE PROBLEM THE VEHICLE IS THE ONLY WAY FOR ME TO GET AROUND. THANKS FORD FOR YOUR ATTENTION AND LACK OF CONCERN. SIGNED DISSATIFIED VICTIM OF A SCAM.
NHTSA complaint #10504616 — an unverified report by a vehicle owner.
at 170,000 milesPlano, TX
FUEL/PROPULSION SYSTEM
NOTICED FUEL LEAK WHEN RETURNED AFTER PARKING AT SLANTED PARKING SPACE. INSPECTION BY LICENSED MECHANIC IN COLUMBUS, OHIO CONFIRMED FUEL TANK LEAK. REMOVED TANK FOR FURTHER INVESTIGATION AND FOUND CRACK. REPAIRED BY SAME MECHANIC. TOTAL COST CLOSE TO $300.00. NOW NO GASOLINE LEAK.
NHTSA complaint #10476963 — an unverified report by a vehicle owner.
at 198 milesSandy, UTFire
VEHICLE SPEED CONTROL
MY VAN WAS IN GREAT SHAPE AND GREAT CONDITION. I WAS DRIVING TO WORK ON MAY 6TH 2012 ABOUT 45-50 MPH ENTERED THE I-215 COLLECTOR, STARTED TO SMELL A BURNED RUBBER SMELL, I LOOKED AT THE TEMP GAUGE AND IT WAS NORMAL, THE VAN STARTED TO SPUTTER LIKE RUNNING OUT OF GAS, THE VAN WAS NOT OUT OF GAS ALMOST FULL, THE SERVICE ENGINE LIGHT STARTED TO FLASH ON AND OFF, I PULLED OVER TO THE SHOULDER AND CAME TO A COMPLETE STOP, LOOKED AT THE TEMP GAUGE AGAIN AND IT STILL WAS NORMAL, THE BURNED RUBBER SMELL GOT WORSE AND I NOTICED THEN A BLACK SMOKE COMING FROM UNDER THE HOOD. I GOT OUT OF THE VAN AND STOOD AT THE FRONT OF THE VAN TO CALL AAA AND THE ENGINE BURST INTO FLAMES UNDER THE HOOD. THERE WAS NOT INDICATOR WHAT SO EVER THAT THE VEHICLE WAS OVERHEATING. THIS ALL OCCURRED IN ABOUT 5-10 MINUTES. THE POLICE CAME AND COULD NOT PUT THE FIRE OUT WITH EXTINGUISHER. THE FIRE DEPARTMENT HAD TO PUT THE FIRE OUT. IT BURNED UP MY ENTIRE VEHICLE WITH ALL THE CONTENTS INSIDE. THE FIREMAN STATED THAT EVEN THE FRONT TIRES WERE BURNED UP AND MELTED. I DID GET PICTURES OF WHAT HAPPENED. I ONLY HAD LIABILITY INSURANCE SO I THOUGHT I WAS JUST OUT OF LUCK. A SECURITY SPECIALIST FROM WORK SAID THAT IT SOUNDED LIKE THE FIRE COULD HAVE STARTED DUE TO A FACTORY SAFETY DEFECT AND TOLD ME TO DO SOME RESEARCH. I DID FIND THAT THERE WAS A RECALL ON THE SPEED SWITCH OR CONTROL ON 1996 FORD WINDSTARS. I ALWAYS USE MY CRUISE CONTROL. I HAVE FILED A CLAIM WITH MY INSURANCE BASED ON A BURN UNDER THE ASSUMPTION THAT THE FIRE OCCURRED DUE TO THE SPEED CONTROL RECALL. PLEASE LET ME KNOW WHAT I CAN DO. I NEVER RECEIVED ANY NOTIFICATION OF THE RECALL OR I WOULD HAVE TAKEN IT IN TO BE FIXED BEFORE THIS HAPPENED.
NHTSA complaint #10459815 — an unverified report by a vehicle owner.
at 198,000 milesMorgantown, IN
WHEELS
HAD CHANGED BRAKE PADS A WEEK EARLIER. DRIVING 55MPH AND THE CAR CRASHED DOWN ON IT'S AXLE AS THE TIRE AND WHEEL PASSED BY US GOING DOWN HIGHWAY, IN 37 NORTH. STUDS HAD ALL BROKEN OFF. THE DISC BRAKE IS RUINED FROM SKIDDING ON IT. TRAFFIC WAS MODERATELY HEAVY. WE SKIDDED TO A STOP ON A BRIDGE AND FEEL LUCKY NOT TO HAVE CRASHED INTO ANYONE.
NHTSA complaint #10449745 — an unverified report by a vehicle owner.
at 198,000 milesMorgantown, IN
SERVICE BRAKES, HYDRAULIC
HAD CHANGED BRAKE PADS A WEEK EARLIER. DRIVING 55MPH AND THE CAR CRASHED DOWN ON IT'S AXLE AS THE TIRE AND WHEEL PASSED BY US GOING DOWN HIGHWAY, IN 37 NORTH. STUDS HAD ALL BROKEN OFF. THE DISC BRAKE IS RUINED FROM SKIDDING ON IT. TRAFFIC WAS MODERATELY HEAVY. WE SKIDDED TO A STOP ON A BRIDGE AND FEEL LUCKY NOT TO HAVE CRASHED INTO ANYONE.
NHTSA complaint #10449745 — an unverified report by a vehicle owner.
at 40,000 milesMassillon, OH
ENGINE AND ENGINE COOLING
BLOWS HEADGASKET EVERY35000 MILES.
NHTSA complaint #10436510 — an unverified report by a vehicle owner.
at 150,000 milesFayetteville, NC
FUEL SYSTEM, GASOLINE
THE VEHICLE HAD A FUEL LEAK AT THE FUEL TANK. I REMOVED THE TANK TO SEE THAT THE TANK LOOKED LIKE IT WAS PINCHED AND DEVELOPED A CRACK. THE FUEL TANK IS PLASTIC SO I FOUND THIS TO BE ODD. I HAD TO PUT EPOXY ON THE TANK TO PATCH THE CRACK SO I COULD GET IT HOME AS I WAS OUT OF TOWN WHEN THIS HAPPENED. WHEN I GOT HOME I STARTED LOOKING ONLINE FOR A TANK AND FOUND THAT FORD HAD A RECALL ON THIS MATTER. I CALLED LAFAYETTE FORD AND EXPLAINED THE RECALL AND GAVE MY VIN #. I WAS TOLD THAT MY VEHICLE DOES NOT FALL UNDER THE RECALL THAT I WILL HAVE TO REPAIR IT MYSELF. IF I HAVE THE SAME VEHICLE OF THE RECALL AND THE SAME PROBLEM OF THE RECALL WHY DOES FORD NOT HONOR IT. THE RECALL STATES THE CRACK AT THE FRONT STRAP AREA AND THAT FORD WILL REPLACE THE TANK AND THE STRAP WITH A LONGER ONE AND A BUSHING. MY TANK HAS THE CRACK AT THE FRONT STRAP AND THE TANK WAS PINCHED BECAUSE THE STRAP IS TOO SHORT.
NHTSA complaint #10430647 — an unverified report by a vehicle owner.
at 125,000 milesSoap Lake, WA
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMSELVES FOR IGNORING SUCH A HUGE HAZARD THIS COULD SERIOUSLY IGNITE FUEL FUMES AND CAUSE A MAJOR FIRE, EXPLOSION WHILE SOME ONE IS DRIVING WITH THERE CHILDREN TO FIND A REPAIR SHOP UNAWARE OF THE DANGER AND DAMAGE THIS COULD CAUSE, SECOND ISSUE IS A FAILING SHIFTING MODULE OR TRANNY AND THIS HAS HAPPENED ALOT DRIVING AND ALL OF A SUDDEN THE VANS TRANSMISSION SHIFTS TO A 1ST OR 2ND GEAR CAUSING EXTREME CHANGE IN SPEED AND IN HEAVY TRAFFIC WE HAVE ALMOST BEEN REARENDED SEVERAL TIMES DUE TO THIS ISSUE, VESSIL MUST BE PULLED OVER AND TRANS RESET BY SHIFTING TO PARK AND SOMETIMES SHUTTING OFF THE VEHICLE AND STARTING IT AGAIN.FORD DEALER GAVE US A 3000. ESTIMATE TO REPLACE TRANSMISSION AND TOLD US WE WOULD CONTINUE TO REPLACE TRANS APROX EVERY 70,000 MILES THIS IS A CHUMP WAY TO BUILD CARS AND THEY HAVE MANAGED TO GET MORE MONEY OUT OF REPAIRS THAN SALES I WILL NEVER OWN ANOTHER FORD AGAIN SAFE OR NOT. FORD SHOULD BE FORCED TO RECLAIM ALL THESE DANGEROUS VEHICLES AND REPLACE ALL MONEY SPENT ON REPAIRS AND PURCHASE OF THE VEHICLES DUE TO ENDANGERING AND THERE IS NO WAY THEY DIDN'T KNOW ABOUT THESE PROBLEMS.
NHTSA complaint #10401099 — an unverified report by a vehicle owner.
at 125,000 milesSoap Lake, WA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMSELVES FOR IGNORING SUCH A HUGE HAZARD THIS COULD SERIOUSLY IGNITE FUEL FUMES AND CAUSE A MAJOR FIRE, EXPLOSION WHILE SOME ONE IS DRIVING WITH THERE CHILDREN TO FIND A REPAIR SHOP UNAWARE OF THE DANGER AND DAMAGE THIS COULD CAUSE, SECOND ISSUE IS A FAILING SHIFTING MODULE OR TRANNY AND THIS HAS HAPPENED ALOT DRIVING AND ALL OF A SUDDEN THE VANS TRANSMISSION SHIFTS TO A 1ST OR 2ND GEAR CAUSING EXTREME CHANGE IN SPEED AND IN HEAVY TRAFFIC WE HAVE ALMOST BEEN REARENDED SEVERAL TIMES DUE TO THIS ISSUE, VESSIL MUST BE PULLED OVER AND TRANS RESET BY SHIFTING TO PARK AND SOMETIMES SHUTTING OFF THE VEHICLE AND STARTING IT AGAIN.FORD DEALER GAVE US A 3000. ESTIMATE TO REPLACE TRANSMISSION AND TOLD US WE WOULD CONTINUE TO REPLACE TRANS APROX EVERY 70,000 MILES THIS IS A CHUMP WAY TO BUILD CARS AND THEY HAVE MANAGED TO GET MORE MONEY OUT OF REPAIRS THAN SALES I WILL NEVER OWN ANOTHER FORD AGAIN SAFE OR NOT. FORD SHOULD BE FORCED TO RECLAIM ALL THESE DANGEROUS VEHICLES AND REPLACE ALL MONEY SPENT ON REPAIRS AND PURCHASE OF THE VEHICLES DUE TO ENDANGERING AND THERE IS NO WAY THEY DIDN'T KNOW ABOUT THESE PROBLEMS.
NHTSA complaint #10401099 — an unverified report by a vehicle owner.
Holts Summit, MO
ENGINE AND ENGINE COOLING:ENGINE
CHECK ENGINE STAYS ON AFTER TUNEUP ... DOES NOT LOSE SPEED ... RUNS ROUGH AFTER ACCELERATING AND DOESN'T NOT OVERHEAT ....WHAT IS THE PROBLEM.
NHTSA complaint #10399436 — an unverified report by a vehicle owner.
at 168,000 milesMuskegon, MI
SUSPENSION:FRONT
I BROUGHT KIDS TO SCHOOL AND I WAS PULLING OUT. I HEARD A NOISE AND MY TIRE WENT FLAT. I HAD TO HAVE IT TOWED HOME. MY HUSBAND CHECKED IT OUT AND FOUND THE DRIVERS SIDE FRONT COIL SPRING BROKE AND STABBED THE TIRE. I SAW THERE WAS A RECALL SO HOPEFULLY IT IS STILL COVERED BECAUSE I DON'T HAVE 100.00 TO FIX SOMETHING THAT'S ALREADY BEEN RECALLED.
NHTSA complaint #10379894 — an unverified report by a vehicle owner.
at 100,000 milesGardner, KS
VEHICLE SPEED CONTROL
FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS!
NHTSA complaint #10371989 — an unverified report by a vehicle owner.
at 100,000 milesGardner, KS
SUSPENSION
FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS!
NHTSA complaint #10371989 — an unverified report by a vehicle owner.
at 100,000 milesGardner, KS
ELECTRICAL SYSTEM
FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS!
NHTSA complaint #10371989 — an unverified report by a vehicle owner.
at 100,000 milesGardner, KS
SERVICE BRAKES, ELECTRIC
FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS!
NHTSA complaint #10371989 — an unverified report by a vehicle owner.
at 100,000 milesVandalia, ILFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1996 FORD WINDSTAR GL (NA). THE CONTACT STATED THAT WHILE WAITING A STOP SIGN, THE VEHICLE SUDDENLY DIED AND THE ENGINE ENGULFED INTO FLAMES. THERE WERE NO INJURIES. THE POLICE AND FIRE DEPARTMENTS WERE CALLED BUT NO POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10369110 — an unverified report by a vehicle owner.