FaultScore

FaultScore report

2017 Genesis G80 problems

Owners have filed 86 complaints about the 2017 Genesis G80 with NHTSA between 2017 and 2026. The largest single group is the electrical system. Across this model's run it ranks 2 of 7 worst.

F

FaultScore 88/100

Higher is worse. Measured against the other years of the Genesis G80.

How this is worked out

The numbers

86

Complaints

5

Crashes reported

0

Fires reported

5

Injuries reported

23,000 mi

Median mileage at failure

Half of reported failures happened before this

71%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 60 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Genesis G80. 50 means typical for this model; 100 means roughly double.
Severity — 60
11.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
71% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2017 compares with every other Genesis G80

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2017 Genesis G80

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 33,500 miles

Engine & Cooling 17 19.8%

Median failure at 24,300 miles

Transmission & Drivetrain 9 10.5%

Median failure at 24,300 miles

Other & Unspecified 7 8.1%

Median failure at 17,400 miles

Brakes 6 7.0%

1 crashes, 0 fires · median 22,492 mi

Driver Assist & Collision Avoidance 4 4.7%

2 crashes, 0 fires · median 8,300 mi

Wheels 4 4.7%

1 crashes, 0 fires · median 6,400 mi

Windows, Mirrors & Wipers 4 4.7%

Median failure at 19,750 miles

Steering 4 4.7%

Median failure at 22,450 miles

Body & Structure 3 3.5%

Median failure at 2,400 miles

Doors, Latches & Locks 1 1.2%

Median failure at 51,000 miles

Seats 1 1.2%

Median failure at 22,000 miles

Tires 1 1.2%
Lights 1 1.2%

Median failure at 6,000 miles

Acceleration & Cruise Control 1 1.2%

Median failure at 24,300 miles

Airbags 1 1.2%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 9 29.0%
10,000 – 24,999 miles 12 38.7%
25,000 – 49,999 miles 6 19.4%
50,000 – 74,999 miles 2 6.5%
75,000 – 99,999 miles 2 6.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2017 peak 6 Aug 2026

NHTSA investigations into the 2017 Genesis G80

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

Recalls on the 2017 Genesis G80

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V107000

ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

21V160000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.

Risk: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024089 4,604 units in Canada

Electrical

Issue: Under certain conditions, water could leak into the starter solenoid. If this happens, the solenoid could short circuit. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to install an updated relay in the engine junction box. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2021133 4,756 units in Canada

Brakes

Issue: On certain vehicles, a problem in the control module for the antilock brake system (ABS) could cause it to short circuit. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Little Rock, AR Crash 1 injured

AIR BAGS

On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11522122 — an unverified report by a vehicle owner.

Little Rock, AR Crash 1 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11522122 — an unverified report by a vehicle owner.

at 9,800 miles Bessemer, AL Crash 1 injured

WHEELS

I HEARD A LOUD POP AND TIRES WAS BLOWING WHILE DRIVING ON THE STREET LOSS CONTROL OF THE CAR AND INTO A DITCH

NHTSA complaint #11363516 — an unverified report by a vehicle owner.

at 8,300 miles NEW Burgh, NY Crash 1 injured

SERVICE BRAKES

TL* THE CONTACT OWNS A 2017 HYUNDAI GENESIS G80. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE CONTACT INITIALLY DEPRESSED THE BRAKE PEDAL, BUT THE AUTOMATIC EMERGENCY BRAKING (AEB) FEATURE DID NOT ACTIVATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE "CHECK AEB SYSTEM" WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300. *TT

NHTSA complaint #11075173 — an unverified report by a vehicle owner.

at 8,300 miles NEW Burgh, NY Crash 1 injured

FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST

TL* THE CONTACT OWNS A 2017 HYUNDAI GENESIS G80. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE CONTACT INITIALLY DEPRESSED THE BRAKE PEDAL, BUT THE AUTOMATIC EMERGENCY BRAKING (AEB) FEATURE DID NOT ACTIVATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE "CHECK AEB SYSTEM" WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300. *TT

NHTSA complaint #11075173 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Montgomery, AL

POWER TRAIN

This vehicle experienced an engine overheating failure while driving, five days after a cooling-system repair (radiator hoses, valve cover gaskets, spark plugs) had been completed at the dealership. The dashboard displayed an explicit "Engine has overheated" warning, and the vehicle could not continue to be driven. The vehicle was returned to the dealership. Per their own written statement, there were "no signs of engine damage related to the overheating concern" at that time. The vehicle's own mileage record shows it did not leave the dealership's lot for nearly a month afterward, despite a written claim that the shop foreman had personally test driven it before release. After that release, a fractured metal bracket was found in the engine compartment near the serpentine belt, along with multiple additional loose, missing, or unseated fasteners throughout the engine bay. The dealership's technician stated he had no reason to have inspected that area. The cause of the fracture and the discrepancy with the technician's account have not been resolved. Separately, the vehicle's Lane Keeping Assistance/Lane Departure Warning system has been non-functional, was twice described by the dealership's technician as "working," and both times disproven by independent testing showing the system displaying "system off." The vehicle has also been producing smoke while driving and idling, consistent with a fluid leak burning off a hot engine component, accompanied by a worsening chemical/exhaust-like odor in the cabin, not yet diagnosed. This is reported given the overheating history, the undiagnosed cabin odor with possible carbon monoxide exposure risk, and engine-bay damage discovered following dealership service, in case relevant to safety monitoring of this repair pattern.

NHTSA complaint #11758937 — an unverified report by a vehicle owner.

Montgomery, AL

ENGINE

This vehicle experienced an engine overheating failure while driving, five days after a cooling-system repair (radiator hoses, valve cover gaskets, spark plugs) had been completed at the dealership. The dashboard displayed an explicit "Engine has overheated" warning, and the vehicle could not continue to be driven. The vehicle was returned to the dealership. Per their own written statement, there were "no signs of engine damage related to the overheating concern" at that time. The vehicle's own mileage record shows it did not leave the dealership's lot for nearly a month afterward, despite a written claim that the shop foreman had personally test driven it before release. After that release, a fractured metal bracket was found in the engine compartment near the serpentine belt, along with multiple additional loose, missing, or unseated fasteners throughout the engine bay. The dealership's technician stated he had no reason to have inspected that area. The cause of the fracture and the discrepancy with the technician's account have not been resolved. Separately, the vehicle's Lane Keeping Assistance/Lane Departure Warning system has been non-functional, was twice described by the dealership's technician as "working," and both times disproven by independent testing showing the system displaying "system off." The vehicle has also been producing smoke while driving and idling, consistent with a fluid leak burning off a hot engine component, accompanied by a worsening chemical/exhaust-like odor in the cabin, not yet diagnosed. This is reported given the overheating history, the undiagnosed cabin odor with possible carbon monoxide exposure risk, and engine-bay damage discovered following dealership service, in case relevant to safety monitoring of this repair pattern.

NHTSA complaint #11758937 — an unverified report by a vehicle owner.

Montgomery, AL

LANE DEPARTURE: ASSIST

This vehicle experienced an engine overheating failure while driving, five days after a cooling-system repair (radiator hoses, valve cover gaskets, spark plugs) had been completed at the dealership. The dashboard displayed an explicit "Engine has overheated" warning, and the vehicle could not continue to be driven. The vehicle was returned to the dealership. Per their own written statement, there were "no signs of engine damage related to the overheating concern" at that time. The vehicle's own mileage record shows it did not leave the dealership's lot for nearly a month afterward, despite a written claim that the shop foreman had personally test driven it before release. After that release, a fractured metal bracket was found in the engine compartment near the serpentine belt, along with multiple additional loose, missing, or unseated fasteners throughout the engine bay. The dealership's technician stated he had no reason to have inspected that area. The cause of the fracture and the discrepancy with the technician's account have not been resolved. Separately, the vehicle's Lane Keeping Assistance/Lane Departure Warning system has been non-functional, was twice described by the dealership's technician as "working," and both times disproven by independent testing showing the system displaying "system off." The vehicle has also been producing smoke while driving and idling, consistent with a fluid leak burning off a hot engine component, accompanied by a worsening chemical/exhaust-like odor in the cabin, not yet diagnosed. This is reported given the overheating history, the undiagnosed cabin odor with possible carbon monoxide exposure risk, and engine-bay damage discovered following dealership service, in case relevant to safety monitoring of this repair pattern.

NHTSA complaint #11758937 — an unverified report by a vehicle owner.

Jacksonville, FL

POWER TRAIN

My 2017 Genesis G80 3.8L, VIN [XXX], has approximately 43,840 miles and intermittently slips or shifts improperly between approximately third and fifth gears while driving and causes harsh jolts forward. Jenkins Genesis confirmed the condition, stated that the transmission was slipping from the 3–5 clutch area, and recommended complete transmission replacement. The malfunction is unpredictable and creates a risk of sudden loss or interruption of propulsion while merging, crossing an intersection, changing lanes or driving at highway speed. A driver may press the accelerator but not receive the expected forward power. A [XXX] infant is regularly transported in the vehicle. The vehicle also has a faulty right-front ABS wheel-speed sensor, a passenger seat-belt safety-system communication fault, and intermittent electrical or sensor warnings. Genesis TSB 21-AT-010HG-1 applies specifically to the 2017 G80 and addresses shift flare or harsh shifting during the 2–3, 3–4 and 4–5 shifts. It requires transmission-solenoid, wiring-harness and fluid inspection procedures. TSB 19-AT-014HG also addresses harsh or delayed shifting in 2017–2018 G80 vehicles and provides electronic shift-data testing. The written repair estimate does not establish whether all applicable TSB diagnostic procedures were completed. The model also has electrical recall history, including NHTSA recalls 24V-107 and 21V-161. I am not claiming the recalls caused the transmission failure, but the concurrent transmission, ABS, seat-belt and electrical faults warrant investigation. I request that NHTSA examine similar G80 complaints involving slipping, shift flare, delayed shifting and loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11754825 — an unverified report by a vehicle owner.

Jacksonville, FL

ELECTRICAL SYSTEM

My 2017 Genesis G80 3.8L, VIN [XXX], has approximately 43,840 miles and intermittently slips or shifts improperly between approximately third and fifth gears while driving and causes harsh jolts forward. Jenkins Genesis confirmed the condition, stated that the transmission was slipping from the 3–5 clutch area, and recommended complete transmission replacement. The malfunction is unpredictable and creates a risk of sudden loss or interruption of propulsion while merging, crossing an intersection, changing lanes or driving at highway speed. A driver may press the accelerator but not receive the expected forward power. A [XXX] infant is regularly transported in the vehicle. The vehicle also has a faulty right-front ABS wheel-speed sensor, a passenger seat-belt safety-system communication fault, and intermittent electrical or sensor warnings. Genesis TSB 21-AT-010HG-1 applies specifically to the 2017 G80 and addresses shift flare or harsh shifting during the 2–3, 3–4 and 4–5 shifts. It requires transmission-solenoid, wiring-harness and fluid inspection procedures. TSB 19-AT-014HG also addresses harsh or delayed shifting in 2017–2018 G80 vehicles and provides electronic shift-data testing. The written repair estimate does not establish whether all applicable TSB diagnostic procedures were completed. The model also has electrical recall history, including NHTSA recalls 24V-107 and 21V-161. I am not claiming the recalls caused the transmission failure, but the concurrent transmission, ABS, seat-belt and electrical faults warrant investigation. I request that NHTSA examine similar G80 complaints involving slipping, shift flare, delayed shifting and loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11754825 — an unverified report by a vehicle owner.

Jacksonville, FL

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My 2017 Genesis G80 3.8L, VIN [XXX], has approximately 43,840 miles and intermittently slips or shifts improperly between approximately third and fifth gears while driving and causes harsh jolts forward. Jenkins Genesis confirmed the condition, stated that the transmission was slipping from the 3–5 clutch area, and recommended complete transmission replacement. The malfunction is unpredictable and creates a risk of sudden loss or interruption of propulsion while merging, crossing an intersection, changing lanes or driving at highway speed. A driver may press the accelerator but not receive the expected forward power. A [XXX] infant is regularly transported in the vehicle. The vehicle also has a faulty right-front ABS wheel-speed sensor, a passenger seat-belt safety-system communication fault, and intermittent electrical or sensor warnings. Genesis TSB 21-AT-010HG-1 applies specifically to the 2017 G80 and addresses shift flare or harsh shifting during the 2–3, 3–4 and 4–5 shifts. It requires transmission-solenoid, wiring-harness and fluid inspection procedures. TSB 19-AT-014HG also addresses harsh or delayed shifting in 2017–2018 G80 vehicles and provides electronic shift-data testing. The written repair estimate does not establish whether all applicable TSB diagnostic procedures were completed. The model also has electrical recall history, including NHTSA recalls 24V-107 and 21V-161. I am not claiming the recalls caused the transmission failure, but the concurrent transmission, ABS, seat-belt and electrical faults warrant investigation. I request that NHTSA examine similar G80 complaints involving slipping, shift flare, delayed shifting and loss of propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11754825 — an unverified report by a vehicle owner.

Boca Raton, FL

STEERING

WHEN YOU PRESS ON THE GAS ACCELERATOR- THE CAR ONLY MOVES AT A FEW MILES PER HOUR. THIS IS INTERMITTENT BUT MAKES THE CAR UNDRIVEABLE AND VERY DANGEROUS TO DRIVE IN TRAFFIC. THE THROTTLE BODY WAS REPLACED BUT NOW GENEIS SAYS IT IS ANOTHER ELECTRICAL ISSUE AND THE CAR NEEDS A NEW HARNESS- BUT GENSIS NO LONGER MAKES THIS PART (THE HARNESS) SO GENESIS EVEN UNDER MY WARRANTY CANNOT FIX THE CAR GENESIS SAYS IT IS A HARNESS ISSUE AND THEY DON'T HAVE AND CANNOT GET THE PART- HENCE THEY CANNOT FIX THE CAR

NHTSA complaint #11744873 — an unverified report by a vehicle owner.

Boca Raton, FL

ELECTRICAL SYSTEM

WHEN YOU PRESS ON THE GAS ACCELERATOR- THE CAR ONLY MOVES AT A FEW MILES PER HOUR. THIS IS INTERMITTENT BUT MAKES THE CAR UNDRIVEABLE AND VERY DANGEROUS TO DRIVE IN TRAFFIC. THE THROTTLE BODY WAS REPLACED BUT NOW GENEIS SAYS IT IS ANOTHER ELECTRICAL ISSUE AND THE CAR NEEDS A NEW HARNESS- BUT GENSIS NO LONGER MAKES THIS PART (THE HARNESS) SO GENESIS EVEN UNDER MY WARRANTY CANNOT FIX THE CAR GENESIS SAYS IT IS A HARNESS ISSUE AND THEY DON'T HAVE AND CANNOT GET THE PART- HENCE THEY CANNOT FIX THE CAR

NHTSA complaint #11744873 — an unverified report by a vehicle owner.

Boca Raton, FL

ENGINE

WHEN YOU PRESS ON THE GAS ACCELERATOR- THE CAR ONLY MOVES AT A FEW MILES PER HOUR. THIS IS INTERMITTENT BUT MAKES THE CAR UNDRIVEABLE AND VERY DANGEROUS TO DRIVE IN TRAFFIC. THE THROTTLE BODY WAS REPLACED BUT NOW GENEIS SAYS IT IS ANOTHER ELECTRICAL ISSUE AND THE CAR NEEDS A NEW HARNESS- BUT GENSIS NO LONGER MAKES THIS PART (THE HARNESS) SO GENESIS EVEN UNDER MY WARRANTY CANNOT FIX THE CAR GENESIS SAYS IT IS A HARNESS ISSUE AND THEY DON'T HAVE AND CANNOT GET THE PART- HENCE THEY CANNOT FIX THE CAR

NHTSA complaint #11744873 — an unverified report by a vehicle owner.

Broohaven, MS

ENGINE

My oil light kept flashing on while driving until I come to complete stop. Had to take it to Genesis dealership in [XXX] Ms. They did a check on my vehicle and found the problem. I had to pay to replace these issues the sender assy-oil pressure & the harness-op sensor. The total bill was $1,012.14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11728481 — an unverified report by a vehicle owner.

Mattapan, MA

UNKNOWN OR OTHER

Oil tank sensor

NHTSA complaint #11709866 — an unverified report by a vehicle owner.

Norfolk, VA

ENGINE

Oil pressure light started to come on at idle, goes away while driving.. heard this has been and issue and even the dealership knows about it.. there is also a recall in Korea for the same exact thing for the same exact cars but no recall in the usa..please make this a recall it is not safe nor should this be over looked

NHTSA complaint #11703012 — an unverified report by a vehicle owner.

Linn Creek, MO

ENGINE

While driving the engine simply stops and won't restart. When this happens, the key fob won't lock the car or unlock the trunk. The trunk opening button won't open the trunk. It just flashes the parking light and gives a sound.

NHTSA complaint #11687871 — an unverified report by a vehicle owner.

Layton, UT

ENGINE

At 63,230 miles the engine oil pressure light would illuminate on my 2017 Genesis G80. I took it to the dealer and the technician found the oil pressure switch on my car went bad and in the words of the mechanic was leaking internally. This is a known issue by Genesis/Hyundai as they are performing repairs in Korea (where this vehicle is built and assembled) for this very problem. But in America they are refusing to honor the warranty which under powertrain is valid for 10 years/100,000 miles. Proper function of the engine is clearly a part of the powertrain. The warranty further goes on to state that under engine, "gaskets and seals" are covered. The repairs I had to have performed at great expense for a failed oil pressure switch seemed clear to me under the warranty. Not only a known issue and covered where the car is made, but they seem to know they have a huge issue based on Genesis Forums and their complaints the numbers are large; they don't want to have to make it right for the owners.

NHTSA complaint #11651647 — an unverified report by a vehicle owner.

New Market, AL

UNKNOWN OR OTHER

The cars engine shut down while driving. Once we got it stopped we put it in park and the car started and we drove it 30 minutes home.

NHTSA complaint #11636950 — an unverified report by a vehicle owner.

Phoenix, AZ

UNKNOWN OR OTHER

Subject: Safety Concern Regarding 2017 Genesis G80 Dear NHTSA, I am writing to report an ongoing issue with my 2017 Genesis G80. While driving, I have experienced a significant safety concern related to the vehicle's acceleration. Specifically, when accelerating at various speeds, the vehicle begins to jerk abruptly and violently, causing a potentially dangerous situation on the road. After seeking advice, I was informed that the problem might be related to the engine malfunctioning or failing. I am deeply concerned about the safety risks this poses, both for myself and others on the road. I would greatly appreciate any guidance or investigation into this matter to ensure the issue is addressed promptly. Thank you for your attention to this serious safety concern. Sincerely,
 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11633588 — an unverified report by a vehicle owner.

at 60,000 miles Farmville, VA

POWER TRAIN

The contact owns a 2017 Genesis G80. The contact stated while driving at various speeds, the vehicle lost power for approximately 2-3 seconds. The contact stated that there was a loud thump when the transmission shifted gear. The vehicle was taken a dealer to be diagnosed. The contact was informed that the transmission was shifting rough between 2nd to 3rd gear and 4th to 5th gear. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11630914 — an unverified report by a vehicle owner.

Broken Arrow, OK

ENGINE

The hyundai genesis and the genesis G80 have an oil pressure sensor defect. Practically, everyone i know with a genesis, in particular the 3.8 L engine, has this issue. The oil pressure sensor illuminates even though the engine oil level is fine and this issue can occur at any time regardless of mileage. I'd be surprised if this issue has not been reported to you all.

NHTSA complaint #11630128 — an unverified report by a vehicle owner.

Waukegan, IL

ELECTRICAL SYSTEM:STARTER ASSEMBLY

The contact owns a 2017 Genesis G80. The contact stated that while the vehicle was parked for a while, the contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a dealer and the contact was informed that the starter had failed. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); which stated that the starter relay kit needed to be replaced. The dealer diagnosed the vehicle and determined that the starter assembly had failed. The dealer was in contact with the manufacturer and confirmed that the manufacturer had denied assisting with the starter assembly repair. The vehicle had not been repaired. The manufacturer had been made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11611804 — an unverified report by a vehicle owner.

at 40,000 miles Fort Worth, TX

POWER TRAIN

The contact owns a 2017 Genesis G80. The contact stated occasionally while shifting into gear, the vehicle jolted, with an abnormal sound coming from underneath the hood. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA complaint #11604274 — an unverified report by a vehicle owner.

Mount Holly Springs, PA

ELECTRICAL SYSTEM

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11595756 — an unverified report by a vehicle owner.

Coral Gables, FL

ELECTRICAL SYSTEM

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11594722 — an unverified report by a vehicle owner.

Carmichael, CA

ELECTRICAL SYSTEM

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11594898 — an unverified report by a vehicle owner.

Watauga, TX

ELECTRICAL SYSTEM

I want to file a complaint regarding the recall issued for my car. I am concerned that Genesis has not issued a resolution at all and suggests parking the car. If it's unsafe and could ignite itself on fire, a remedy should be issued immediately. Offer us a different model and year or fix the issue. This is people's lives at stake.

NHTSA complaint #11592314 — an unverified report by a vehicle owner.

Orlando, FL

ELECTRICAL SYSTEM

The contact owns a 2017 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11591002 — an unverified report by a vehicle owner.