Owners have filed 10 complaints
about the 2023 Genesis G80 with NHTSA between 2023 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Genesis G80. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2023 Genesis G80
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Fuel & Propulsion
440.0%
Median failure at 41,700 miles
Electrical System
330.0%
Median failure at 8,000 miles
Other & Unspecified
110.0%
Wheels
110.0%
Airbags
110.0%
1 crashes, 0 fires · median 22,750 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
250.0%
10,000 – 24,999 miles
125.0%
25,000 – 49,999 miles
125.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2023peak 3Aug 2026
Recalls on the 2023 Genesis G80
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20261858,689 units in Canada
Fuel System
Issue: On certain vehicles, the nuts for the crossover fuel pipe may not have been properly tightened. As a result, fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Genesis will notify owners in writing and advise you to take your vehicle to a dealership to inspect and tighten the nuts or replace the crossover high-pressure fuel pipe, as necessary.
Recall 20250912,736 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem could cause the instrument panel cluster display(s) not to display properly, or at all when the vehicle is started. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, warning lights and malfunction tell-tales. Note: For the GV70 model, this recall affects both the GV70 and Electrified GV70 (EV) models. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: Genesis will notify owners in writing and advise you to take your vehicle to a dealership to update the instrument panel cluster display software.
Recall 202470134,529 units in Canada
High Voltage
Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a result, the 12 V battery will not charge and could cause the vehicle to enter a reduced power mode. If this happens, and you continue to drive the vehicle, there could be a loss of power to the wheels. Note: This recall replaces Transport Canada recall no. 2024-174. Vehicles that were repaired under that recall also require this repair. This problem will cause a warning light to turn on and warning messages to display before any loss of power. For the Genesis GV70 and G80 models, only the electric versions (EV) are affected. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software. The dealer will also inspect and, if necessary, replace the ICCU and ICCU fuse.
Recall 20242354,570 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail when the outside temperature is high. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-505. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump.
Recall 202417419,443 units in Canada
High Voltage
This recall was replaced by Transport Canada recall no. 2024-701. Issue: Over time, the integrated charging control unit (ICCU) could become damaged. As a result, the 12 V battery will not charge and could cause the vehicle to enter a reduced power mode. If this happens, and you continue to drive the vehicle, there could be a loss of power to the wheels. Note: This problem will cause a warning light to turn on and warning messages to display before any loss of power. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software. The dealer will also inspect and, if necessary, replace the ICCU and ICCU fuse.
Recall 20230746,900 units in Canada
Seats And Restraints
Issue: On certain vehicles, there may be a problem with the front seat belt pretensioners. As a result, the driver and/or passenger seat belt pretensioners could explode in a crash. If this happens, small pieces of metal could hit people in the vehicle. Note: This recall replaces recall R0200 (Transport Canada Recall No. 2021-627). Vehicles that were repaired under that recall also require this repair. Safety Risk: A seat belt pretensioner that explodes could create a risk of injury. Corrective Action: Genesis will notify owners by mail and instruct you to bring your vehicle to a dealership to install protective caps over the driver and front passenger's seat belt pretensioners, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 22,750 milesNewport News, VACrash1 injured
AIR BAGS
The contact owned a 2023 Genesis G80. The contact stated that a 2001 Ford F-350, pulling a tow trailer, ran a red light while traveling at approximately 50 MPH and crashed into her vehicle. The air bags did not deploy. The contact sustained injuries to her left side, arm, neck, and back, and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to an auto recovery site. The contact called an unknown local dealer who referred her to the manufacturer. The manufacturer was contacted, and they opened a claim. The failure mileage was 22,750. The vehicle was deemed a total loss.
NHTSA complaint #11689627 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Shreveport, LA
ELECTRICAL SYSTEM
My car was diagnosed with burnt wiring causing the Complete front wiring harness needing replaced. The Company Genesis don’t want to repair/fix the problem or the Warranty company. The Service Manager Mr. Daryl has said this is a manufacturing defect issue. They have repaired several on this particular vehicle and somebody should cover it. If anything happens to me, I am suing or my Family will. Burnt wiring can cause a fire.
NHTSA complaint #11757190 — an unverified report by a vehicle owner.
Woodstock, IL
WHEELS
Description of Incident: The car was sold with a passenger-front Dunlop tire that suffered a critical structural failure where the tread rubber completely wore away, leaving the internal metal cords and plies exposed (visual evidence attached). I was unknowingly operating the vehicle in this hazardous condition for 136 miles of highway and local driving until the defect was fully identified on February 14th. Component Availability: The tire was removed from the vehicle on February 14th by an independent service center during the emergency purchase of four new tires. While the physical tire was left for disposal at the service center, high-resolution photographs of the failure are available and attached to this report for inspection. Safety Risk: The vehicle was sold in an unsafe and illegal condition (IL Vehicle Code 625 ILCS 5/12-405). The exposed structural metal plies created an imminent risk of a high-speed blowout or catastrophic tread separation, endangering both the occupants of my vehicle and other motorists. Confirmation/Inspection: The problem was confirmed by a certified technician at an independent service center on February 14th, who identified the tire as unfit for service. The selling dealer (Jidd Motors) was notified of a defect on February 6th but refused to replace the tire. This incident has also been reported to the Illinois Attorney General and the Illinois Secretary of State Police (Dealer Operations). Warning Symptoms: There were no warning lamps, TPMS messages, or symptoms prior to the physical discovery of the exposed metal. The tire maintained air pressure despite the severe structural compromise.
NHTSA complaint #11719085 — an unverified report by a vehicle owner.
at 41,700 milesOxon Hill, MD
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Genesis G80. The contact stated that after fueling the vehicle with gasoline, there was a strong fuel odor inside the vehicle. The failure persisted, and the contact stated that the check engine warning light became illuminated on the instrument panel. The vehicle was taken to the dealer, and the contact was informed that the failure was caused by the gas cap not being properly secured and closed tightly. The contact was also informed that the fuel tank might be overfilled, causing gas to splash down to the vapor lock, and the contact disputed the claim. Despite the dealer's diagnosis, the contact stated that the failure remained and that the fuel odor was smelled hours after fueling the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 41,700.
NHTSA complaint #11703013 — an unverified report by a vehicle owner.
at 22,750 milesNewport News, VACrash1 injured
AIR BAGS
The contact owned a 2023 Genesis G80. The contact stated that a 2001 Ford F-350, pulling a tow trailer, ran a red light while traveling at approximately 50 MPH and crashed into her vehicle. The air bags did not deploy. The contact sustained injuries to her left side, arm, neck, and back, and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to an auto recovery site. The contact called an unknown local dealer who referred her to the manufacturer. The manufacturer was contacted, and they opened a claim. The failure mileage was 22,750. The vehicle was deemed a total loss.
NHTSA complaint #11689627 — an unverified report by a vehicle owner.
Byron, GA
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Genesis G80. The contact received a notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11637262 — an unverified report by a vehicle owner.
Longwood, FL
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11586158 — an unverified report by a vehicle owner.
Rancho Mirage, CA
UNKNOWN OR OTHER
For no reason whatsoever the front area of the sun roof has developed long cracks and I am concerned the entire sun roof may shatter above my head. No object hit or touched this sunroof at anytime
NHTSA complaint #11547702 — an unverified report by a vehicle owner.
at 8,000 milesSmyrna, TN
ELECTRICAL SYSTEM
The contact owns a 2023 Genesis G80. The contact stated that after a routine maintenance, the “Service Required” warning light illuminated. The vehicle was taken back to the local dealer who was unable to reset the warning light. The vehicle was diagnosed that the computer in the back of the radio needed to be replaced. The part was ordered but was defective. While driving the Navigation system, door locks, and radio became inoperable. The vehicle was taken back to the local dealer where the part was replaced. While driving, the battery discharged message was displayed. The vehicle was taken back to the dealer but was not diagnosed or repaired. The dealer provided a loaner vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 8,000.
NHTSA complaint #11519107 — an unverified report by a vehicle owner.
at 8,000 milesSmyrna, TN
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Genesis G80. The contact stated that after a routine maintenance, the “Service Required” warning light illuminated. The vehicle was taken back to the local dealer who was unable to reset the warning light. The vehicle was diagnosed that the computer in the back of the radio needed to be replaced. The part was ordered but was defective. While driving the Navigation system, door locks, and radio became inoperable. The vehicle was taken back to the local dealer where the part was replaced. While driving, the battery discharged message was displayed. The vehicle was taken back to the dealer but was not diagnosed or repaired. The dealer provided a loaner vehicle. The manufacturer was contacted and opened a case. The failure mileage was approximately 8,000.
NHTSA complaint #11519107 — an unverified report by a vehicle owner.
Alexandria, VA
FUEL/PROPULSION SYSTEM
My TWO WEEK OLD 2023 Genesis G80, which has less than 1000 miles on it, lost all motive power (i.e. power to the engine) after driving for approximately four hours. We were sitting in stop-and-go-traffic on the George Washington Bridge in New York, with the engine off (because of the vehicle's auto-off function). When the car ahead of us moved, I lifted my foot off the brake pedal, pressed the gas, and the engine immediately failed to respond, sputtered, and stopped. After about a minute, we were able to restart the engine and continue driving. We drove for another approximately 1.5 hours, including a short rest stop. Then, while traveling at highway speed of ~75 MPH in the left passing lane of Interstate 84, the engine again lost all motive power. When the accelerator was depressed, there was no response. I was able to (narrowly) safely maneuver (drift) my car into the breakdown lane, and when the car finally stopped, the engine stopped entirely (it had been sputtering while coasting). After a few minutes, I was again able to get the car re-started, and we were able to drive another five minutes, before the car again lost all power, forcing us to drift off the interstate into the breakdown lane, near the beginning of an off ramp. I saw that there was a Hyundai dealer approximately a mile off the ramp, and so tried to reach the dealership. The car lost all engine power multiple time, just trying to reach that dealership. In the parking lot, we were unable to even start the engine any time in the next three hours. Most concerning, after having the car towed to a Genesis dealer, the dealership reports that the car showed NO FAULTS OR ERRORS, and they are completely in the dark as to why the car lost all power, both while stopped, and at highway speeds, and failed over and over. The lack of any reported faults or errors is both baffling and extremely worrisome. The dealer "hopes" but is unsure, that replacing the GDI fuel pump will resolve the issue.
NHTSA complaint #11517566 — an unverified report by a vehicle owner.