Owners have filed 12 complaints
about the 2020 Genesis G80 with NHTSA between 2021 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 6 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Genesis G80. 50 means typical for this
model; 100 means roughly double.
Severity — 43
8.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2020 Genesis G80
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
433.3%
Brakes
325.0%
1 crashes, 0 fires
Tires
216.7%
Electrical System
216.7%
Median failure at 12,000 miles
Engine & Cooling
18.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2021peak 3Mar 2026
NHTSA investigations into the 2020 Genesis G80
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...
Recalls on the 2020 Genesis G80
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20241582,943 units in Canada
Engine
Issue: Under certain conditions, the left turbocharger oil feed pipe and hose assembly could become damaged. If this happens, oil could leak onto hot components. Note: This recall only affects vehicles equipped with a 3.3 L turbo (T-GDI) engine. This recall replaces recall R0159 (Transport Canada recall number 2019-350). Vehicles that were repaired under that recall also require this repair. Safety Risk: Oil that leaks onto hot components can create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the left turbocharger oil feed pipe and hose assembly.
Recall 20211334,756 units in Canada
Brakes
Issue: On certain vehicles, a problem in the control module for the antilock brake system (ABS) could cause it to short circuit. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Melville, NYCrash
SERVICE BRAKES
PARKING VEHICLE AT 5MPH BRAKES DID NOT WORK, AND CAR SHOT FORWARD-HIT STEEL POST.
NHTSA complaint #11723502 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Melville, NYCrash
SERVICE BRAKES
PARKING VEHICLE AT 5MPH BRAKES DID NOT WORK, AND CAR SHOT FORWARD-HIT STEEL POST.
NHTSA complaint #11723502 — an unverified report by a vehicle owner.
Monroe Township, NJ
UNKNOWN OR OTHER
UNKNOWN AIR CONDITIONER WORKS WELL FOR ABOUT 1 HOUR, THEN SUDDENLY THERE'S A FUNNY NOISE AND THE HEAT COMES OUT INSTEAD OF COLD AIR. WE HAVE INFORMED GENESIS DEALER ABOUT THE PROBLEM, BUT THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY. WE HAVE SEEN MULTIPLE REPORTS OF THIS ISSUE BUT GENESIS HAS NOT ISSUED A RECALL FOR THIS POTENTIALLY DANGEROUS AND HAZARDOUS PROBLEM.
NHTSA complaint #11718649 — an unverified report by a vehicle owner.
Ryland Hght, KY
UNKNOWN OR OTHER
There is a recall on my 2020 Genesis g80 3.3t regarding a faulty turbo oil feed pipe causing the car to leak oil and a safety risk that could cause a fire. Vehicle had no issues prior to me having towed to Genesis north of Cincinnati other than the supply pipe leaking oil. The next day after them performing repairs on my vehicle I receive a text as well as an email stating that my service is complete. In the text message it states that my car is complete and is ready to be picked up but the car is now leaking coolant and the oil leak is not repaired. Genesis did not properly repair the issue and is still leaking oil. Repair includes work done to the coolant system being bled annd refilled with coolant . Now my car is also leaking coolant after them attempting repairs
NHTSA complaint #11706952 — an unverified report by a vehicle owner.
New Braunfels, TX
UNKNOWN OR OTHER
AC stops working while driving on hot days, airflow stops and the situation is very dangerous. Tried to get the dealer to fix it, to no avail. I've been dealing with this dangerous (temperatures reached more than 110 F, without airflow) problem for two years. We are more than 20 owners of these luxury cars experiencing the same problem. I can provide their names and VINs upon request.
NHTSA complaint #11661056 — an unverified report by a vehicle owner.
New Braunfels, TX
UNKNOWN OR OTHER
AC stops running during very hot days, air flow stops and heat inside the car gets dangerously high. There are multiple complaints about this in a Genesis blog, and dealers are unable to reproduce the problem to find the problem. I contacted Genesis America and they cannot do anything because service technicians are unable to diagnose the problem. Genesis MUST do something about this. I can provide snapshots of the blog with the multiple complaints. This started sometime in the 2023 summer.
NHTSA complaint #11619676 — an unverified report by a vehicle owner.
Provo, UT
ELECTRICAL SYSTEM
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year
NHTSA complaint #11587698 — an unverified report by a vehicle owner.
Provo, UT
ENGINE
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year
NHTSA complaint #11587698 — an unverified report by a vehicle owner.
Provo, UT
SERVICE BRAKES
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year
NHTSA complaint #11587698 — an unverified report by a vehicle owner.
at 12,000 milesParadise Valley, AZ
ELECTRICAL SYSTEM
The contact owns a 2020 Genesis G80. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that rodents had chewed through the soy-based wire coating. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer who provided the same diagnostic and repaired the vehicle; however, the failure persisted. The vehicle was taken back to dealer where it was diagnosed that rodents had also chewed through the starter wiring. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
NHTSA complaint #11459848 — an unverified report by a vehicle owner.
Henrietta, TX
SERVICE BRAKES
We took the vehicle in for the ABS recall on the 2020 Genesis G80 [XXX] The Dealer changed the Fuses and told me the fuses where changed from a 10 amp to a 20 amp fuse. This seems to be the wrong way to go for a defective ABS module. Then they told me it is ok to park the car in the garage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11457046 — an unverified report by a vehicle owner.
Wayland, MA
TIRES:SIDEWALL
The contact owns a 2020 Genesis G80 Equipped with Continental tires, Tire line ProContact Rx. Tire size 275/35R19, Dot number afbnd7vn2419, these two tires were located at the rear passenger side and the rear driver’s side. The contact also wanted to note that the passenger front side and the driver’s front tires also failed those tires were also Continental tires, Tire line ProContact Rx, tire size 245/40R19, the Dot number was not available. The contact 275/35R19 tires blew when a pothole was hit, and the tires also exhibited cuts these tires failures occurred on two separate occasions. The 245/40R19 tires also blew when pots holes were hit on the road and the tires exhibited cuts the contact also wanted to note that these tires failed on the third occasion.
NHTSA complaint #11436054 — an unverified report by a vehicle owner.
Melrose, MA
TIRES
The vehicle has 11,000 miles on it. I just drove from Boston, MA to Scranton, PA on Thursday 6/24/21. There were no issues and I did not hit any pot holes. On Friday morning we started driving and 3-4 miles away going about 40 mph, we noticed a problem on the right front. I pulled over and we noticed the tire was flat. I called triple A and took the car to a tire repair shop. The sidewall was worn all around the perimeter of the tire and it had a hole in the sidewall. I also noticed a bubble on the left front tire, thus both tires were replaced. I notified Continental and opened a claim with them.
NHTSA complaint #11422513 — an unverified report by a vehicle owner.