FaultScore

FaultScore report

2026 Genesis G80 problems

Owners have filed 15 complaints about the 2026 Genesis G80 with NHTSA between 2025 and 2026. The largest single group is the brakes. Across this model's run it ranks 4 of 7 worst.

C

FaultScore 49/100

Higher is worse. Measured against the other years of the Genesis G80.

How this is worked out

The numbers

15

Complaints

6

Crashes reported

1

Fires reported

6

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 18 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 18
Against the median year of the Genesis G80. 50 means typical for this model; 100 means roughly double.
Severity — 100
86.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2026 compares with every other Genesis G80

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2026 Genesis G80

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 4 26.7%

2 crashes, 0 fires

Driver Assist & Collision Avoidance 3 20.0%
Steering 2 13.3%

2 crashes, 0 fires

Other & Unspecified 1 6.7%
Windows, Mirrors & Wipers 1 6.7%
Acceleration & Cruise Control 1 6.7%
Airbags 1 6.7%

1 crashes, 0 fires

Electrical System 1 6.7%

1 crashes, 0 fires

Engine & Cooling 1 6.7%

0 crashes, 1 fires

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2025 peak 3 Aug 2026

Recalls on the 2026 Genesis G80

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026008 8,101 units in Canada

Lights And Instruments

Issue: On certain vehicles, a software problem could cause the instrument panel cluster and audio/video/navigation displays to reboot while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, warning lights and malfunction tell-tales. Note: For the GV70 model, this recall affects both gas and EV (electric) models. Safety Risk: Warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Genesis advises you to disable the HD radio feature while driving until the recall repairs have been completed. Genesis will notify owners in writing and send a wireless over-the-air software update to eligible vehicles to update the audio/video/navigation software. Alternatively, you may schedule an appointment to have the update performed at a Genesis dealership.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Chowchilla, CA Crash 1 injured

AIR BAGS

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA complaint #11746598 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

STEERING

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA complaint #11746598 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

SERVICE BRAKES

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA complaint #11746598 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

STEERING

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11730299 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

ELECTRICAL SYSTEM

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11730299 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

SERVICE BRAKES

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11730299 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Sherwood Forest, CA

VISIBILITY/WIPER

new car has pitted side fron glass windows. many customers have complained to both genes hyundai new car deliveries have pitted windows.

NHTSA complaint #11755586 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

AIR BAGS

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA complaint #11746598 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

STEERING

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA complaint #11746598 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

SERVICE BRAKES

This complaint is a follow-up to NHTSA Complaints #11714226 and #11730299 regarding the same unresolved safety defect. Since those complaints were filed, the vehicle has now been involved in a SECOND defect-related crash. I repeatedly begged Genesis not to return this vehicle to me because I believed it was unsafe to drive. They refused to state the vehicle was safe or unsafe. No risk to them.Genesis scheduled a fourth repair attempt, took possession of the vehicle, but did not repair or even diagnose the steering and braking defects before returning it to me. Despite my repeated warnings that someone could be seriously injured or killed, I was forced to continue driving a vehicle that was unsafe. On June 24, 2026, while traveling approximately 20 mph, the vehicle suddenly veered right. The steering became unresponsive, and the brakes behaved abnormally, causing me to leave the roadway and fly into a ditch. I struck my head, and this crash closely mirrored the first defect-related crash on March 29, 2026. This occurred after four repair opportunities and after Genesis had actual knowledge of the repeated steering and braking failures. The defects remained unresolved when the vehicle was returned to me. NHTSA states that “vehicle safety is the top priority” and encourages consumers to report defects that create “an unreasonable risk to motor vehicle safety.” I believe this vehicle presents exactly that type of ongoing safety risk. Two crashes involving the same unresolved steering and braking defects should warrant immediate review. I am also undergoing cancer treatment and have recently developed heart palpitations. The stress of repeatedly being placed in a vehicle I warned was unsafe is unacceptable. My life, my passengers’ lives, and the safety of the public are at risk. Please associate this complaint with NHTSA Complaints #11714226 and #11730299 and investigate these recurring steering and braking failures before someone is seriously injured or killed.

NHTSA complaint #11746598 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

STEERING

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11730299 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

ELECTRICAL SYSTEM

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11730299 — an unverified report by a vehicle owner.

Chowchilla, CA Crash 1 injured

SERVICE BRAKES

This is a follow-up to complaint #11714226 regarding an ongoing safety defect. The defect has now resulted in a crash. The vehicle experiences repeated unintended braking at highway speeds (50–79 mph) without driver input and with no obstacles present. During multiple events, the steering becomes temporarily unresponsive or “locked,” preventing driver control. The vehicle has also exhibited unintended lane departures, erratic lane changes, and unexpected acceleration following braking. Warning indicators including Forward Collision-Avoidance Assist, Automatic Emergency Braking, Driver Attention Warning, Lane Assist, and Master Warning have illuminated without cause. This vehicle has been presented three times for repair attempts specifically for these braking and steering systems and has been out of service over 30 cumulative days. The manufacturer was unable to duplicate or repair the defect and returned the vehicle unrepaired. On March 12, 2026, Genesis Corporate (Case Manager Terrence) stated they were coordinating with Genesis of Selma to schedule a fourth repair attempt. However, on March 26, 2026, Mike at Selma Genesis stated via text: “We as a dealer won’t be working on your car.” This directly contradicts Genesis Corporate and has prevented further repair attempts. On [XXX], while traveling approximately 55 mph, the vehicle experienced a sudden loss of steering control combined with unintended braking, causing it to leave the roadway and collide with pistachio trees. Law enforcement responded. I sustained back and neck pain and sought medical care. The defect remains unresolved and poses a serious risk of injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11730299 — an unverified report by a vehicle owner.

Savannah, GA

UNKNOWN OR OTHER

The car was purchased on [XXX]. On [XXX]—only six days after purchasing the car—it failed to accelerate through an intersection while turning left in front of oncoming cars. Less than a week later, on [XXX], the car again failed to accelerate as it slowed down entering a rotary on [XXX] . The same thing happened again on [XXX] as it was driven out of the Savannah Bend Marina, turning left onto [XXX] , and yet again on [XXX] while driving around a traffic circle on [XXX] . On [XXX], the car once again failed to accelerate when attempting to clear an intersection on [XXX] Pooler, a Savannah suburb. On [XXX], after starting the car in the garage, it obviously had a problem running while idling. Backing out of the carport and pulling out onto the street, it barely responded. Even after the accelerator was practically floored, the car would go only about 35 miles per hour. On [XXX], the car yet again delayed in accelerating while turning left onto [XXX] from [XXX] . As it turned left and the accelerator was pressed down, the car slowly inched forward for a few seconds before finally accelerating and clearing the intersection, barely averting a collision with oncoming traffic. The dealership has had multiple attempts to repair the defect, but it has been unable to locate or remedy the defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11723338 — an unverified report by a vehicle owner.

Chowchilla, CA

VEHICLE SPEED CONTROL

While driving at highway speeds (55–73 mph), the vehicle has repeatedly and unexpectedly applied the brakes on its own and on at least one occasion experienced a loss of power. These events occurred without any vehicles, pedestrians, or obstacles present, and without any driver input. Road and weather conditions did not warrant braking. On multiple occasions, the vehicle suddenly decelerated while adaptive cruise control was engaged, then immediately re-accelerated back to the set speed. This created a serious risk of being rear-ended or involved in a high-speed collision. On one occasion, the vehicle experienced a loss of power while driving at highway speed, requiring immediate driver intervention to avoid a dangerous situation. These incidents make the vehicle feel unpredictable and unsafe to operate as intended. I regularly transport family members, and these failures place my safety and the safety of others at significant risk of serious injury or death. The vehicle has been inspected by an authorized Genesis dealership on two separate occasions. Despite extended road testing, the dealership has stated they were unable to reproduce the issue and no permanent repair has been performed. The manufacturer has been notified, and the defect remains unresolved. No warning lights or messages were present prior to the incidents. The failures occur suddenly and without advance indication.

NHTSA complaint #11714226 — an unverified report by a vehicle owner.

Chowchilla, CA

SERVICE BRAKES

While driving at highway speeds (55–73 mph), the vehicle has repeatedly and unexpectedly applied the brakes on its own and on at least one occasion experienced a loss of power. These events occurred without any vehicles, pedestrians, or obstacles present, and without any driver input. Road and weather conditions did not warrant braking. On multiple occasions, the vehicle suddenly decelerated while adaptive cruise control was engaged, then immediately re-accelerated back to the set speed. This created a serious risk of being rear-ended or involved in a high-speed collision. On one occasion, the vehicle experienced a loss of power while driving at highway speed, requiring immediate driver intervention to avoid a dangerous situation. These incidents make the vehicle feel unpredictable and unsafe to operate as intended. I regularly transport family members, and these failures place my safety and the safety of others at significant risk of serious injury or death. The vehicle has been inspected by an authorized Genesis dealership on two separate occasions. Despite extended road testing, the dealership has stated they were unable to reproduce the issue and no permanent repair has been performed. The manufacturer has been notified, and the defect remains unresolved. No warning lights or messages were present prior to the incidents. The failures occur suddenly and without advance indication.

NHTSA complaint #11714226 — an unverified report by a vehicle owner.

Chowchilla, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

While driving at highway speeds (55–73 mph), the vehicle has repeatedly and unexpectedly applied the brakes on its own and on at least one occasion experienced a loss of power. These events occurred without any vehicles, pedestrians, or obstacles present, and without any driver input. Road and weather conditions did not warrant braking. On multiple occasions, the vehicle suddenly decelerated while adaptive cruise control was engaged, then immediately re-accelerated back to the set speed. This created a serious risk of being rear-ended or involved in a high-speed collision. On one occasion, the vehicle experienced a loss of power while driving at highway speed, requiring immediate driver intervention to avoid a dangerous situation. These incidents make the vehicle feel unpredictable and unsafe to operate as intended. I regularly transport family members, and these failures place my safety and the safety of others at significant risk of serious injury or death. The vehicle has been inspected by an authorized Genesis dealership on two separate occasions. Despite extended road testing, the dealership has stated they were unable to reproduce the issue and no permanent repair has been performed. The manufacturer has been notified, and the defect remains unresolved. No warning lights or messages were present prior to the incidents. The failures occur suddenly and without advance indication.

NHTSA complaint #11714226 — an unverified report by a vehicle owner.

Westfield, NJ

SERVICE BRAKES

I am submitting this report to document a serious and dangerous safety defect involving my Genesis G70. Note - Your system pulls my VIN as a G80, I own a G70. On two separate occasions, the vehicle applied braking without driver input and abruptly veered to the left, despite there being no obstacles, vehicles, or road hazards present. During the first incident, the vehicle was operating in Comfort mode with Lane Assist enabled. During the second incident, the vehicle was operating in Sport mode with Lane Assist disabled. In both cases, the braking felt as though it was applied to the front-left wheel, causing an immediate and forceful deviation of the vehicle to the left. Both incidents occurred while the vehicle was traveling at speed and required immediate corrective action. I was forced to divert the vehicle onto the shoulder to avoid a potential collision. My family was present in the vehicle at the time. Had there been a vehicle in the adjacent left lane during either event, a collision would have been unavoidable. No warnings, alerts, or visual indicators were displayed prior to or during either incident EXCEPT late / after or during about Checking Lane Safety Warning There were no objects, lane intrusions, or traffic conditions that would justify autonomous braking or steering intervention. I am reporting this issue as a critical safety defect that poses a serious risk of collision, injury, or fatality. I am also reporting the issue to my authorized dealer, Global Auto Mall (Route 22, North Plainfield, NJ), for immediate inspection and diagnosis. I am aware of other similar reports involving this behavior and believe this issue warrants investigation. I am submitting this complaint to the National Highway Traffic Safety Administration to document the defect and to help prevent potential injury or loss of life.

NHTSA complaint #11707234 — an unverified report by a vehicle owner.

Westfield, NJ

FORWARD COLLISION AVOIDANCE: WARNINGS

I am submitting this report to document a serious and dangerous safety defect involving my Genesis G70. Note - Your system pulls my VIN as a G80, I own a G70. On two separate occasions, the vehicle applied braking without driver input and abruptly veered to the left, despite there being no obstacles, vehicles, or road hazards present. During the first incident, the vehicle was operating in Comfort mode with Lane Assist enabled. During the second incident, the vehicle was operating in Sport mode with Lane Assist disabled. In both cases, the braking felt as though it was applied to the front-left wheel, causing an immediate and forceful deviation of the vehicle to the left. Both incidents occurred while the vehicle was traveling at speed and required immediate corrective action. I was forced to divert the vehicle onto the shoulder to avoid a potential collision. My family was present in the vehicle at the time. Had there been a vehicle in the adjacent left lane during either event, a collision would have been unavoidable. No warnings, alerts, or visual indicators were displayed prior to or during either incident EXCEPT late / after or during about Checking Lane Safety Warning There were no objects, lane intrusions, or traffic conditions that would justify autonomous braking or steering intervention. I am reporting this issue as a critical safety defect that poses a serious risk of collision, injury, or fatality. I am also reporting the issue to my authorized dealer, Global Auto Mall (Route 22, North Plainfield, NJ), for immediate inspection and diagnosis. I am aware of other similar reports involving this behavior and believe this issue warrants investigation. I am submitting this complaint to the National Highway Traffic Safety Administration to document the defect and to help prevent potential injury or loss of life.

NHTSA complaint #11707234 — an unverified report by a vehicle owner.

Westfield, NJ

LANE DEPARTURE: ASSIST

I am submitting this report to document a serious and dangerous safety defect involving my Genesis G70. Note - Your system pulls my VIN as a G80, I own a G70. On two separate occasions, the vehicle applied braking without driver input and abruptly veered to the left, despite there being no obstacles, vehicles, or road hazards present. During the first incident, the vehicle was operating in Comfort mode with Lane Assist enabled. During the second incident, the vehicle was operating in Sport mode with Lane Assist disabled. In both cases, the braking felt as though it was applied to the front-left wheel, causing an immediate and forceful deviation of the vehicle to the left. Both incidents occurred while the vehicle was traveling at speed and required immediate corrective action. I was forced to divert the vehicle onto the shoulder to avoid a potential collision. My family was present in the vehicle at the time. Had there been a vehicle in the adjacent left lane during either event, a collision would have been unavoidable. No warnings, alerts, or visual indicators were displayed prior to or during either incident EXCEPT late / after or during about Checking Lane Safety Warning There were no objects, lane intrusions, or traffic conditions that would justify autonomous braking or steering intervention. I am reporting this issue as a critical safety defect that poses a serious risk of collision, injury, or fatality. I am also reporting the issue to my authorized dealer, Global Auto Mall (Route 22, North Plainfield, NJ), for immediate inspection and diagnosis. I am aware of other similar reports involving this behavior and believe this issue warrants investigation. I am submitting this complaint to the National Highway Traffic Safety Administration to document the defect and to help prevent potential injury or loss of life.

NHTSA complaint #11707234 — an unverified report by a vehicle owner.

Attleboro, MA Fire

ENGINE

Car less than 1 month old with approx 500 miles caught fire from the engine and was totaled. Nearly took the driver and house with it.

NHTSA complaint #11701531 — an unverified report by a vehicle owner.