FaultScore

FaultScore report

2019 Genesis G80 problems

Owners have filed 36 complaints about the 2019 Genesis G80 with NHTSA between 2019 and 2026. The largest single group is the electrical system. Across this model's run it ranks 3 of 7 worst.

D

FaultScore 68/100

Higher is worse. Measured against the other years of the Genesis G80.

How this is worked out

The numbers

36

Complaints

3

Crashes reported

0

Fires reported

3

Injuries reported

4,000 mi

Median mileage at failure

Half of reported failures happened before this

100%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 44 vs 50 Severity 86 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Genesis G80. 50 means typical for this model; 100 means roughly double.
Severity — 86
16.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
100% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2019 compares with every other Genesis G80

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2019 Genesis G80

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 8 22.2%

Median failure at 4,000 miles

Electrical System 8 22.2%

Median failure at 19,000 miles

Brakes 5 13.9%

1 crashes, 0 fires · median 4,000 mi

Engine & Cooling 5 13.9%
Driver Assist & Collision Avoidance 2 5.6%
Acceleration & Cruise Control 2 5.6%

2 crashes, 0 fires · median 4,000 mi

Wheels 1 2.8%
Tires 1 2.8%
Windows, Mirrors & Wipers 1 2.8%

Median failure at 10,000 miles

Suspension 1 2.8%
Steering 1 2.8%
Transmission & Drivetrain 1 2.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2019 Genesis G80 4DR AWD

Frontal crash test

Side barrier crash test of a 2019 Genesis G80 4DR AWD

Side barrier crash test

Side pole crash test of a 2019 Genesis G80 4DR AWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2019 Genesis G80 4DR AWD
9.5% risk
2019 Genesis G80 4DR RWD
9.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2019 peak 5 Jul 2026

NHTSA investigations into the 2019 Genesis G80

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

Recalls on the 2019 Genesis G80

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024158 2,943 units in Canada

Engine

Issue: Under certain conditions, the left turbocharger oil feed pipe and hose assembly could become damaged. If this happens, oil could leak onto hot components. Note: This recall only affects vehicles equipped with a 3.3 L turbo (T-GDI) engine. This recall replaces recall R0159 (Transport Canada recall number 2019-350). Vehicles that were repaired under that recall also require this repair. Safety Risk: Oil that leaks onto hot components can create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to replace the left turbocharger oil feed pipe and hose assembly.

Recall 2024089 4,604 units in Canada

Electrical

Issue: Under certain conditions, water could leak into the starter solenoid. If this happens, the solenoid could short circuit. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to install an updated relay in the engine junction box. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2021133 4,756 units in Canada

Brakes

Issue: On certain vehicles, a problem in the control module for the antilock brake system (ABS) could cause it to short circuit. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2018411 98 units in Canada

Airbag

On certain cars, the airbag system may not turn off the airbag when an infant or child is seated in the front passenger seat. In the event of a crash with an airbag deployment, this could create a risk of injury to the infant or child. Correction: Dealers will reprogram the Occupant Classification System. Note: Infants and children should not be transported in the front passenger seat until the recall is completed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Plainsboro, NJ Crash 1 injured

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

While entering a parking space at approximately 5 mph the gas pedal stuck and accelerated causing the car to jump curb and hit a wall causing severe damage to car and driver.The engine was still rerving and had to be shut down after the incident.

NHTSA complaint #11460716 — an unverified report by a vehicle owner.

at 4,000 miles Santa ANA, CA Crash 1 injured

VEHICLE SPEED CONTROL

I WAS INVOLVED IN AN AUTO ACCIDENT. THE FRONT DRIVER SIDE QUARTER PANEL WAS HIT. NO AIRBAGS DEPLOYED IN EITHER CAR. IMMEDIATELY UPON THE COLLISION, I TRIED TO STOP THE CAR, BUT IT ACCELERATED ON IT'S OWN. THE CAR WOULD NOT STOP. I MADE A SPLIT DECISION TO PULL INTO A PARKING LOT AND THEN CONTEMPLATED DRIVING THE CAR INTO A TREE TO STOP IT. I THEN DECIDED TO DRIVE OVER A CURBED DIVIDER THAT HAD A 3 FOOT HEDGE. I GOT THE CAR TO STOP 8 FEET AFTER RUNNING OVER THE HEDGE. I HAVE NO IDEA WHAT HAPPENED, BUT DID HAVE A CLEAR THOUGHT PROCESS TO GET THE CAR TO STOP. I OPTED TO RUN OVER A 3 FOOT BOX HEDGE INSTEAD OF INTO A TREE. I HAVE NO CLUE WHY THE CAR ACCELERATED THE WAY IT DID. THE CAR IS NOW CONSIDERED A "TOTAL LOSS".

NHTSA complaint #11279106 — an unverified report by a vehicle owner.

at 4,000 miles Santa ANA, CA Crash 1 injured

SERVICE BRAKES

I WAS INVOLVED IN AN AUTO ACCIDENT. THE FRONT DRIVER SIDE QUARTER PANEL WAS HIT. NO AIRBAGS DEPLOYED IN EITHER CAR. IMMEDIATELY UPON THE COLLISION, I TRIED TO STOP THE CAR, BUT IT ACCELERATED ON IT'S OWN. THE CAR WOULD NOT STOP. I MADE A SPLIT DECISION TO PULL INTO A PARKING LOT AND THEN CONTEMPLATED DRIVING THE CAR INTO A TREE TO STOP IT. I THEN DECIDED TO DRIVE OVER A CURBED DIVIDER THAT HAD A 3 FOOT HEDGE. I GOT THE CAR TO STOP 8 FEET AFTER RUNNING OVER THE HEDGE. I HAVE NO IDEA WHAT HAPPENED, BUT DID HAVE A CLEAR THOUGHT PROCESS TO GET THE CAR TO STOP. I OPTED TO RUN OVER A 3 FOOT BOX HEDGE INSTEAD OF INTO A TREE. I HAVE NO CLUE WHY THE CAR ACCELERATED THE WAY IT DID. THE CAR IS NOW CONSIDERED A "TOTAL LOSS".

NHTSA complaint #11279106 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Ledyard, CT

UNKNOWN OR OTHER

Air conditioning problem . Ac shuts down after several hours . Has happened to numerous other Genesis cars .

NHTSA complaint #11747952 — an unverified report by a vehicle owner.

Ledyard, CT

ELECTRICAL SYSTEM

Air conditioning problem . Ac shuts down after several hours . Has happened to numerous other Genesis cars .

NHTSA complaint #11747952 — an unverified report by a vehicle owner.

Columbia, MD

UNKNOWN OR OTHER

My starter failed. I took it to a triple AAA authorized mechanic. He did a full diagnosis of the entire starting system and determined that the starter needed to be replaced. He noted that water caused it to fail.

NHTSA complaint #11718049 — an unverified report by a vehicle owner.

Cameron, NC

POWER TRAIN

Oil cooler housing leak same issues with Hyundai/kia class action

NHTSA complaint #11707718 — an unverified report by a vehicle owner.

Philadelphia, PA

ENGINE

Engine engine undercover is not on the vehicle

NHTSA complaint #11686695 — an unverified report by a vehicle owner.

Evansville, IN

ELECTRICAL SYSTEM

The AC system on this car, and seems series of years is widely known to have major issue, as is the case with mine. I'm having issues with the dealer telling me the car is out of warranty 35k miles, 2019 year. Based on researching and talking with other owners they are also having similar issues, AC not cooling well, hot on some vents, works for a time period then stops, etc.

NHTSA complaint #11669207 — an unverified report by a vehicle owner.

Hornlake, MS

WHEELS

CAR COME OUT OF ALLIGNMENT CAUSE ECCESIVE WEAR ON INSIDE OF REAR TIRES. CAUSED BLOWOUT ON THE INTERSTATE THAT ALMOST CAUSED AN ACCIDENT. BLOWOUT THEN CAUSED DAMAGE TO WHEEL SENSOR THAT CAUSED CAR TO LOOSE POWER STEERING. REPAIR COST IS ESTIMATED A $9000.00 REPAIR. I GET OIL CHANGE & SERVICE INSPECTION BY GENISIS HAD ALIGNEMENT DONE BY DEALERSHIP AND & REPLACED TIRES 2 TIMES BEFORE BLOWOUT. MAJOR SAFETY CONCERN

NHTSA complaint #11669037 — an unverified report by a vehicle owner.

Hornlake, MS

STEERING

CAR COME OUT OF ALLIGNMENT CAUSE ECCESIVE WEAR ON INSIDE OF REAR TIRES. CAUSED BLOWOUT ON THE INTERSTATE THAT ALMOST CAUSED AN ACCIDENT. BLOWOUT THEN CAUSED DAMAGE TO WHEEL SENSOR THAT CAUSED CAR TO LOOSE POWER STEERING. REPAIR COST IS ESTIMATED A $9000.00 REPAIR. I GET OIL CHANGE & SERVICE INSPECTION BY GENISIS HAD ALIGNEMENT DONE BY DEALERSHIP AND & REPLACED TIRES 2 TIMES BEFORE BLOWOUT. MAJOR SAFETY CONCERN

NHTSA complaint #11669037 — an unverified report by a vehicle owner.

Hornlake, MS

SUSPENSION

CAR COME OUT OF ALLIGNMENT CAUSE ECCESIVE WEAR ON INSIDE OF REAR TIRES. CAUSED BLOWOUT ON THE INTERSTATE THAT ALMOST CAUSED AN ACCIDENT. BLOWOUT THEN CAUSED DAMAGE TO WHEEL SENSOR THAT CAUSED CAR TO LOOSE POWER STEERING. REPAIR COST IS ESTIMATED A $9000.00 REPAIR. I GET OIL CHANGE & SERVICE INSPECTION BY GENISIS HAD ALIGNEMENT DONE BY DEALERSHIP AND & REPLACED TIRES 2 TIMES BEFORE BLOWOUT. MAJOR SAFETY CONCERN

NHTSA complaint #11669037 — an unverified report by a vehicle owner.

Fresno, CA

UNKNOWN OR OTHER

My concern for this vehicle is the panoramic sun roofs / moon roofs. I am hearing a lot of crunching, grinding, cricking, binding coming from panoramic sun roof. Sounds like it’s the assembly and glass making noise while driving, Turning into and out of driveways, going over speed bumps, pot holes, etc. My concern is will the sunroof shatter while I’m driving, will it hold up during an accident? This is a safety concern and hazardous. I only have 34000 miles on this car. Multiple people that have/had genesis with panoramic/ moon roofs are/had issues with the same area.

NHTSA complaint #11662886 — an unverified report by a vehicle owner.

Brown Deer, WI

ENGINE

I took my car in to have a recall repair completed. A relay kit was added to the engine compartment and my car has not operated the same since. When I start my car now it idles rough and is making noises that it wasn’t making before. When I accelerate my car stalls and is sluggish. Also when I accelerate my car stalls and speeds up uncontrollably, which is a concern for safety. I’ve contacted the dealership where this repair was completed and told them all the issues I’ve been having since the repair was completed. They keep stating that there is nothing wrong. I’ve spoken with Customer Relations and the Regional Manger only to get no assistance. I’m concerned about my safety and how this repair will affect my extended warranty because my engine has been altered. I wasn’t having any of these issues until this repair was completed and the dealership seems not to care or taking this seriously. The Regional Manager didn’t call me back until maybe a week or so after I kept constantly calling and advising that I was going to go to the news and get a lawyer. This issue has not been resolved.

NHTSA complaint #11657054 — an unverified report by a vehicle owner.

Marietta, GA

UNKNOWN OR OTHER

Power trunk latch failed. Unable to open trunk. Inside trunk manual safety release latch failed to open trunk. If a child got trapped inside trunk they would be unable to escape. Dealer advised the power trunk release latch failed. Advised thr repair part # 81230-B1010 Latch assembly trunk lid $637.90. Repair labor cost $540.00 The dealer stated they accessed the trunk by removing the rear seat of the vehicle. Which shows the the failed trunk latch and inability to exit via the manual safety release latch is a potential safety issue.

NHTSA complaint #11635304 — an unverified report by a vehicle owner.

San Diego, CA

ENGINE

At just 41,000 miles, the oil pressure sensor has failed. There are many on-line reports of this issue going back several years for the Genesis G80 sedan. It appears this is NOT covered under the 10 yr/100,000 mile warranty and is only covered by the 5 yr/60,000 mile warranty. In my case, this part failed almost 5 years to the day. It is unreasonable that the owner should get stuck with a $1000+ repair bill for a part that has a well known failure reported over and over. This should be a free repair.

NHTSA complaint #11632902 — an unverified report by a vehicle owner.

Plainfield, IL

ENGINE

Oil pressured sensor went bad $2500 fix from dealer. In Korea this is a recall. The Genesis forums are full of complaints regarding same issue. The factory should cover this but the 10 year 100000 mile warranty does not cover it since it is considered an electrical part.

NHTSA complaint #11627032 — an unverified report by a vehicle owner.

Rock Hill, SC

ELECTRICAL SYSTEM

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11606820 — an unverified report by a vehicle owner.

La Quinta, CA

ELECTRICAL SYSTEM

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11601518 — an unverified report by a vehicle owner.

Colorado Springs, CO

UNKNOWN OR OTHER

The recall has been open for 5 months with no remedy from the manufacturer.

NHTSA complaint #11600274 — an unverified report by a vehicle owner.

at 10,000 miles Everett, WA

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

The contact owns a 2019 Genesis G80. The contact stated that on one occasion while the vehicle was turned off, the driver’s door was slammed hard, and the driver’s side mirror popped out. The contact stated that on another occasion while turned off, the driver’s door was slammed, and the passenger’s side mirror popped out. The vehicle was taken to a dealer twice where it was determined that the mirrors needed to be replaced. The vehicle was repaired but the failure recurred with the driver’s side mirror. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

NHTSA complaint #11597325 — an unverified report by a vehicle owner.

West Palm Beach, FL

ELECTRICAL SYSTEM

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11592098 — an unverified report by a vehicle owner.

Los Angeles, CA

UNKNOWN OR OTHER

Recall number 1 from 2022 was just complete at Homer Skelton Hyundai in Olive Branch Mississippi on around [XXX]. Now this 2024 recall which is major involving over 30,000 vehicles as of today with the fire hazard is very very suspect. I received a letter 5 months ago and have not been able to drive my car because I may die. THAT'S THE TRUTH. Genesis has ceased all communication with myself and countless others, have not found a resolution and has directed us not to reach out to them again. They will not provide a rental car not any assistance and options. I want to speak with an Attorney. My daughter purchased this vehicle not even a year ago, paid cash for it and I only drove it less than 3 months. Genesis has billions I'm sure and they should not be able to get away with this. Just greedy and do not care. If those Asian Engineers can scam upon all kinds of secrets and violations with the United States I'm sure they can find a solution to this they are just trying to be cheap. I am furious that I have to ask people to take me everywhere for over 5 months. Being a woman of a particular age and on disability. What are the next steps? [XXX] ....... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11591870 — an unverified report by a vehicle owner.

Los Angeles, CA

ELECTRICAL SYSTEM

Recall number 1 from 2022 was just complete at Homer Skelton Hyundai in Olive Branch Mississippi on around [XXX]. Now this 2024 recall which is major involving over 30,000 vehicles as of today with the fire hazard is very very suspect. I received a letter 5 months ago and have not been able to drive my car because I may die. THAT'S THE TRUTH. Genesis has ceased all communication with myself and countless others, have not found a resolution and has directed us not to reach out to them again. They will not provide a rental car not any assistance and options. I want to speak with an Attorney. My daughter purchased this vehicle not even a year ago, paid cash for it and I only drove it less than 3 months. Genesis has billions I'm sure and they should not be able to get away with this. Just greedy and do not care. If those Asian Engineers can scam upon all kinds of secrets and violations with the United States I'm sure they can find a solution to this they are just trying to be cheap. I am furious that I have to ask people to take me everywhere for over 5 months. Being a woman of a particular age and on disability. What are the next steps? [XXX] ....... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11591870 — an unverified report by a vehicle owner.

Los Angeles, CA

ENGINE

Recall number 1 from 2022 was just complete at Homer Skelton Hyundai in Olive Branch Mississippi on around [XXX]. Now this 2024 recall which is major involving over 30,000 vehicles as of today with the fire hazard is very very suspect. I received a letter 5 months ago and have not been able to drive my car because I may die. THAT'S THE TRUTH. Genesis has ceased all communication with myself and countless others, have not found a resolution and has directed us not to reach out to them again. They will not provide a rental car not any assistance and options. I want to speak with an Attorney. My daughter purchased this vehicle not even a year ago, paid cash for it and I only drove it less than 3 months. Genesis has billions I'm sure and they should not be able to get away with this. Just greedy and do not care. If those Asian Engineers can scam upon all kinds of secrets and violations with the United States I'm sure they can find a solution to this they are just trying to be cheap. I am furious that I have to ask people to take me everywhere for over 5 months. Being a woman of a particular age and on disability. What are the next steps? [XXX] ....... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11591870 — an unverified report by a vehicle owner.

Riverside, CA

ELECTRICAL SYSTEM

The contact owns a 2019 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11587471 — an unverified report by a vehicle owner.

at 19,000 miles Jacksonville, FL

ELECTRICAL SYSTEM

The contact owns a 2019 Genesis G80. The contact stated that upon the vehicle sitting for as little as 24 hours, the AGM battery would abnormally drain, describing the issue as parasitic electrical drain. After having the battery recharged, the failure would recur. No warning lights were illuminated. The vehicle was not taken to the dealer or independent mechanic. The contact was unable to get in contact with the local dealer. The vehicle was not repaired. After investigating the cause of the failure, the contact related the failure to Manufacturer Campaign: (#902G Auxiliary Charcoal Canister Kit). The manufacturer was notified, and a case was opened. The failure mileage was 19,000.

NHTSA complaint #11527073 — an unverified report by a vehicle owner.

Delray Beach, FL

UNKNOWN OR OTHER

Randomly, infrequently when driving at highway speed with both hands on steering wheel get alarm and message to keep hands on steering wheel. I momentarily release and re-grip steering wheel and sound and message eventually disappear. No pattern as to when this occurs except at highway speeds.

NHTSA complaint #11490940 — an unverified report by a vehicle owner.