26 of the
697 complaints filed about the Honda Cr-V Hybrid
are about the throttle and cruise control —
4% of everything owners reported.
The worst model year for it is 2021.
26
Complaints
4%
Share of all complaints
5
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that upon pulling into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated, and the front end of the vehicle crashed into a brick wall. The driver's side front and side air bags deployed. Bystanders turned off the vehicle, opened the front driver's side door, and assisted the contact out of the vehicle. It was unknown whether a warning light illuminated before or after the crash. The contact noticed smoke coming from under the hood. The contact's husband arrived at the scene and transported the contact to the residence. The contact was then transported to the hospital, where the contact underwent an EKG, a chest X-ray and a CT scan. The contact sustained trouble breathing from sternum pain and headaches. A police report was filed. There was no property damage. The vehicle was towed to a Crash Auto Repair shop, but an estimate of the damage was not yet available. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 16,000.
NHTSA complaint #11717096 — an unverified report by a vehicle owner.
The contact owns a 2025 Honda CR-V Hybrid. The contact stated that while parking in her residence parking lot, the brake pedal was depressed but failed to function as intended. An abnormal rev sound could be heard coming from the engine when the vehicle accelerated independently. The vehicle jumped the parking block and ran over the sidewalk, skidded the road, and crashed into a tree, where it came to a stop. The driver’s and passenger’s side air bags did not deploy. The contact was unsure if there was a warning light illuminated on that occasion. A police report was filed. The contact had a sore left neck and a bruise on the right hip bone due to the seat belt. No medical attention was provided. The vehicle was towed to a towing yard, waiting to be towed to a collision center, but was not diagnosed or repaired. The insurance company was notified. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
NHTSA complaint #11687310 — an unverified report by a vehicle owner.
The contact owns a 2020 Honda CR-V. The contact stated that while making a turn into a parking space, the vehicle unintendedly accelerated, drove up the curb, hit and drove over the metallic Bank sign pole, which damaged the undercarriage of the vehicle. The vehicle then crashed into the sides of two unoccupied vehicles that were parked perpendicularly to the contact's vehicle. The vehicle then stopped. The contact stated that one of the vehicles that the vehicle had crashed into was pushed a third of a block away. The contact stated that the brake pedal was depressed during the failure, but the vehicle failed to respond. The message "Brake Failure" was displayed, and several unknown warning lights were illuminated. The air bags did not deploy. No police report was filed, and no injury was sustained. The vehicle was towed to an autobody repair shop, where it was repaired for the damage sustained. Additionally, the contact stated that while pulling into a parking space in front of the residence, the brake pedal was depressed, but the failure recurred, causing the vehicle to crash into the rear of another parked and unoccupied vehicle. The other vehicle sustained minor damage. The air bags did not deployed. No police report was filed, and no injury was sustained. The dealer was notified of the failure and advised the contact to call the manufacturer for diagnostic testing to be performed by an engineer with better electrical equipment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed; however, no assistance was provided. The failure mileage was unknown.
NHTSA complaint #11680090 — an unverified report by a vehicle owner.
The issue occurs seemingly randomly about once a month when driving on the highway. All of the sudden the car starts de-accelerating. Even if you push the gas pedal all the way down it doesn’t go. It just goes slower and slower and thank goodness I’ve been able to pull over every time. Once I shutdown the car completely and turn back on then I have power again.
NHTSA complaint #11678339 — an unverified report by a vehicle owner.
My 2021 Honda CRV has been at freeway speeds, all of a sudden starts flashing my engine light, acceleration quits working... and I have to try to navigate off the highway as my car is slowing down to turn the car off. This has happened SIX times. Once I turn the car off and then turn it back on, it resets. It's not logging an error code so the dealership can't figure out what is wrong. I have recorded it happening on my phone several times, as requested, and shared with the dealership. I also made Honda Corporate aware and was given a case number a year ago and have contacted them SEVERAL times and they continue to say they are reviewing it, but no action has been taken. It's terrifying. I have so much anxiety driving my car and can't believe I haven't been hit or killed at this point. I also found several other people with the exact same make, model and year doing the exact same thing and Honda has done nothing. No recalls, nothing. They have been aware of this for over a year and are not reacting. I'm at a loss what to do. The dealership admitted this is a serious safety issue, but said they can't fix something they can't figure out. Unbelievable! Also, I do have video recordings on my phone of this happening and shared them with the dealership and with Honda Corporate Customer Service. I don't know how to upload them here, but happy to share them.
NHTSA complaint #11653746 — an unverified report by a vehicle owner.
It happened twice so far, while driving on the Highway, suddenly the car would no longer respond to the accelerator pedal and the car started losing speed meanwhile the warning lights flashes on the dashboard., In a panic we had to cruise to park on the highways shoulder. shut the car off thinking the car may have overheated or something, then restarted the engine and the dashboard was very normal, we proceeded to drive cautiously to mechanic, the mechanic found no error code to lead him to any diagnoses. The car drives normally after each incident. we are very concerned that this event could happen in critical situation and cause accident or the faulty component may causing this issue may lead to other more serious power train trouble that will not be covered by warranty in the future. by searching online, we found too many owners have had the same experience but we solution was offered by Honda. We urge you to investigate and help owners to be safe on the roads.
NHTSA complaint #11648470 — an unverified report by a vehicle owner.
On [XXX], my 2024 Honda CR-V Hybrid experienced a sudden loss of acceleration while driving on the highway, creating a dangerous situation where I was unable to merge or maintain speed. This put me at immediate risk of an accident as other vehicles were traveling at normal highway speeds. This issue arose less than 136 miles after my vehicle underwent recall repairs on [XXX] at Superstition Springs Honda in Mesa, Arizona. The recall repairs included: •Fuel Pump Safety Recall (NHTSA Recall 24-049) •CVT Greasing Recall (NHTSA Recall 24-123) After the recall repair, my vehicle displayed a dashboard warning on [XXX] stating: ⚠ “Emission System Problem. Power may be reduced. See your dealer.” Following this warning, the vehicle failed to accelerate properly despite pressing the gas pedal, making highway driving unsafe. I took my vehicle back to the dealership immediately. The dealership categorized this as an emissions system failure but has not confirmed if it is related to the recall repairs. The dealership also stated that I would need to drive 500 miles after any repair to “confirm” the issue is resolved, which is unreasonable and unsafe given the circumstances. This is a serious safety defect. A sudden loss of acceleration on the highway creates a high risk of collisions, injuries, or fatalities. Other 2024 Honda CR-V Hybrid owners have reported similar emission system failures after recall repairs, suggesting this may be a widespread issue. This issue is now under review by Honda Corporate (Case #[XXX]), but I have not received a clear resolution or assurance that my vehicle will be permanently fixed. I request that NHTSA investigate whether Honda’s recall repairs are causing secondary defects leading to acceleration failures. This defect poses a significant safety risk and requires immediate attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11641649 — an unverified report by a vehicle owner.
This is the 3rd incident with the same issue. I lose power when on a freeway. (Other dates [XXX] and [XXX]). On [XXX] I entered [XXX] and had accelerated onto the freeway. Shortly after getting on the ramp, my check engine light went on/blinking and I couldn't accelerate anymore. I was able to pull over on the shoulder. I turned the car off, waited a minute and then turned it on again and the issue went away. This is the same scenario that I've experienced twice before. I am rarely on freeways. On [XXX], I was on an incline with curves and very little room on the shoulder. This was a very scary incident for me. All of these incidents shouldn't happen and it is VERY dangerous to lose power unexpectedly when driving on a freeway. Looking on the internet for a solution - I found several other posts on what sounds to be the same issue and unfortunately didn't find a resolution. [XXX] [XXX] [XXX] Please review this as this is unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11634295 — an unverified report by a vehicle owner.
I was on the highway going approximately 65mph for 10 minutes when my engine light turned on and began blinking. Immediately when it turned on I lost the ability to accelerate and had to go across 3 lanes of extremely busy and fast traffic to pull over onto the shoulder. Once I was on the shoulder, I shut my car off for 2 minutes and restarted it and the car worked as normal again. The initial incident occurred on October 4th, 2024, and it has happened again on November 29th, 2024. I do have an image of the engine light on that was taken on October 4th if that would be helpful at all. I've looked online to find out that other Honda CR-V Hybrid owners have had this issue with no fix provided from Honda at all. Their advice is to leave the car running and get it towed to a Honda dealership immediately, which can be extremely expensive depending on your distance to a dealership and sometimes not feasible if I'm on my way to my job and cannot call out "sick". I feel as though this is irresponsible of the dealership to put the onus on consumers, and is clearly a recall waiting to happen that they just haven't admitted to yet.
NHTSA complaint #11628368 — an unverified report by a vehicle owner.
I was driving back from work on the highway, and I was suddenly not able to accelerate. The car was slowing down, and the engine light was flashing. I pulled over to the shoulder and drove slowly about a half a mile to the exit. I pulled over at the gas station. Left my car there and took Uber home. The next day, when I went to pick it up, the flashing engine light was off and drove fine and I was good to go like nothing had happened. Once at work, I researched the problem and found post about a similar issue. I took it to the nearest Honda dealer and they couldn’t find any problem with the car. They also said there is no recall on the vin number. I called Honda to file a complaint but I was told the same thing that there is no recall on this car and to work directly with the dealer. I am afraid to drive my car on a highway and if it happens again I may get into an accident.
NHTSA complaint #11622785 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda CR-V. The contact stated that while reversing into her driveway at 1 MPH, the vehicle accelerated, the brake pedal was applied but locked up, and the steering wheel locked up. The vehicle crashed through a guardrail and crashed into a tree. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number 23V844000 (Electrical System). The driver sustained injuries to her head, neck, back, and body, and emotional distress and medical attention were provided at the scene. There was no reported fire or airbag deployment. A police report was filed. The vehicle was towed to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 25,000.
NHTSA complaint #11619955 — an unverified report by a vehicle owner.
The Honda of Downtown Chicago dealership has informed us that there is a fuel injector problem with this vehicle. On 8/11/24 it caused the vehicle to cycle through a series of errors before it stopped accelerating on the highway with our young son inside, and eventually stopped moving altogether after we were able to get off on an exit. When the car failed, we were given a final Power System warning. It should be noted that we took the vehicle to the Honda of Downtown Chicago dealership months prior for a the same kind of warning lights (Emissions warning, Lane Departure warning, etc) and a very loud rumbling noise. At that time, the servicing team at the dealership DID NOT disclose that it was or could be a fuel injector issue. Instead, they said that the computer just needed to be “reset” and that the rumbling could be attributed to the vehicle being a hybrid. At this time, the vehicle is with the Honda dealership for repair. They have not provided a timeline for repair or provided a loaner car.
NHTSA complaint #11609534 — an unverified report by a vehicle owner.
This has happened twice at highway speeds only. Check engine light comes on and car dies. After pulling to side, car is turned off and then runs again when turned back on. This is a huge safety hazard at highway speed in traffic, with the instant deceleration and the possibility of being rear ended. The car was inspected by Honda and Motorwerks Barrington without them being able to identify any issue. As stated, this has happened twice and there appear to be similar issues posted throughout the internet of the exact same issue on these cars.
NHTSA complaint #11574689 — an unverified report by a vehicle owner.
Hybrid CR_V when at a stop, the vehicle has started acerating on its own when I remove foot from brake. Iin the 4 months, it has started moving slowly on its own when brake released, and I haven't touched gas pedal yet 2 time it started acerating faster and faster until brake was applied. took it to dealer, they cannot duplicate and weren't very helpful in trying it figure it yet. Vehicle has brake hold feature and shouldn't move forward till gas is applied.
NHTSA complaint #11568028 — an unverified report by a vehicle owner.
My vehicle on several occasions stalled and/or lost power. Stepped on the gas and no power. Both while using cruise control. One incident was not using cruise control.
NHTSA complaint #11566131 — an unverified report by a vehicle owner.
I got car accident on 12/22/23 due to brake failure. I was at Stop Sign - zero mph (at Parking Lot near shopping mall in Concord, CA), suddenly my car unexpectedly revved and lurched forward. It then jumped the parking curb. I had to control on steering wheel to the left because the right side was Chinese Restaurant. I tried to brake and press on "P". They did not work. My car hit one of the car that parked there. Then the car was stopped. The airbag was deployed. I talked with several people that have Honda CRV Hybrid, they have same problem on the brake and Honda did not take any responsible and I feel this is not safe for me and for people that drive same road with me. I might hit more people if I still own this car. Note: I have this car less than 2 years so I still owe the bank. Note: My car was not on fire but it was smoking came out from steering wheel. I got chest, stomach, back hurt from the pushing of airbag
NHTSA complaint #11563858 — an unverified report by a vehicle owner.
On December 12, 2023 at 6:50 AM my Check Engine light came on while I was driving, the battery gauge went to two bars, and the car powered down on Route 24 (a state highway). I took it to the dealer later in the day and they could not find anything wrong. Unfortunately, this is the third time my car has powered down/gone into limp mode on a highway. On August 8th almost the exact same thing happened at almost the exact same spot on the highway (slightly uphill, a day after refueling). In August, Honda kept my car for a week to try to pinpoint the problem. There were no stored problem codes. The best guess of the dealer was some sort of engine misfire due to a fuel impurity. On October 12, 2022 I had the first power down experience on the NY Thruway. On that occasion, the temperature sensor malfunctioned (at least according to the messages and gauges). The dealer replaced the sensor.
NHTSA complaint #11560531 — an unverified report by a vehicle owner.
When my car is in cruise control it sometimes applies the brake when the car in front of me is taking an off ramp. Even when car is out of my lane the car might aggressively apply the brakes. Sometimes applies the brakes because a car in front of me changes lanes. It only does it if they go to a lane that is right of my car. I do not tailgate so I feel that this is dangerous as I drive on I-95 and the speed limit is 70 mph. This is a 2024 Honda CR-V Hybrid Sport. Honda must correct this.
NHTSA complaint #11541904 — an unverified report by a vehicle owner.
On three separate occasions, I was driving on the highway and lost power to accelerate causing a safety issue as I was on a fast-moving highway and had to find an exit or pull over. The three times were September 22, 2022, March 23, 2023 and July 23, 2023. The first time I had it towed to Hennessy Honda in Woodstock, GA. They were unable to determine anything was wrong. The second time, I pulled off the highway, waited 5 minutes and then was able to start and continue to my neighborhood mechanic, Bridgemill Auto Repair in Canton, GA. Again they found nothing to explain the loss of drive power. The third time I was able to get off the highway at a nearby exit and, again, waited for 5-10 min before starting and resuming. When I saw the recall notice on 2020 Honda CR-V Hybrid Recalls, I realized this must be the issue. I brought my car to Ed Voyles Honda in Marietta, GA near my job on August 21, 2023 to have it checked out. They said that this was not on the list of recalls, but if it happened again to bring it back to them to have it checked out. I do not want to wait for this to happen again as this is a safety issue and has obviously happened with other 2020 CR-V Hybrids such as mine. I drive 45 minutes on major highways to work daily and can never be sure when it will happen the next time if I will be able to manage to avoid a crash causing injury to me, occupants in my car, and other cars on the highway. Please advise.
NHTSA complaint #11540667 — an unverified report by a vehicle owner.
First occurrence happened in October 2022 when I was on the freeway at speeds over 65mph. The vehicle suddenly lost speed, all dash lights came on, a loud helicopter like sound started and would not go more than 40mph. I was lucky enough to exit the freeway without causing a collision. Dealer could not duplicate the incident and no computer codes. Second time was almost identical to the first time and occurred approximately 6 months later. Dealer had vehicle for 3 days and could not duplicate problem. Very very unsafe!
NHTSA complaint #11524310 — an unverified report by a vehicle owner.