119 of the
697 complaints filed about the Honda Cr-V Hybrid
are about the steering —
17% of everything owners reported.
The worst model year for it is 2023.
2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
NHTSA complaint #11745935 — an unverified report by a vehicle owner.
My car quickly became unable to be driven safely when the steering started to fail. It started with a feeling of the tires sticking to the road when trying to make small adjustments to position with the steering wheel. I was not able to maintain a straight line drive without the constant small jerks associated with the sticky feeling. The steering quickly deteriorated to the point of barely being able to keep the car on the road because of the inability to steer. The issue was confirmed by the dealer and the driveshaft components replaced, at my expense. I was told that there is a known defect in the 2022 CRV hybrids but my VIN was not included in the recall for some reason. There were no warning lamps or messages during the failure.
NHTSA complaint #11678979 — an unverified report by a vehicle owner.
Vehicle: 2025 Honda CR-V Sport-L Hybrid Date of Purchase: April 2025 Date Problem First Noticed: April 2025 Complaint Summary: I purchased a brand new 2025 Honda CR-V Sport-L Hybrid in April 2025. Since the day I brought the vehicle home, I have noticed a persistent clanking or metal-on-metal noise coming from the rear of the vehicle, especially noticeable when driving over minor bumps or rough pavement at low to moderate speeds. This issue was reported to the dealer, and in June 2025, they attempted a repair by replacing the rear shock absorber and a rear rod assembly. However, the noise returned within weeks, and by mid-July 2025, it has become significantly worse. Now, the clanking sound is loud and alarming, resembling something coming loose or at risk of falling off. It has reached the point where I feel unsafe driving the vehicle, especially on highways or interstates. I am concerned that a suspension or structural component may fail, potentially leading to a loss of control or an accident. The fact that this issue has persisted despite repairs and is worsening raises serious concerns about the safety and structural integrity of the rear suspension system on this model. --- Additional Notes: The noise occurs whether the vehicle is loaded or empty. It is especially pronounced when driving over uneven roads, minor bumps, or potholes. I have checked the cargo area for loose items—this is clearly a mechanical issue. The service team initially acknowledged the issue and attempted a fix, but the recurrence suggests either a design flaw or improper rear component durability. Given that other owners have reported similar noises and rear-end suspension issues on owner forums, I believe this may not be an isolated case. --- ⚠️ Safety Concern: Due to the intensity of the noise and the sensation that rear components may detach, I no longer feel confident driving the vehicle at highway speeds. This poses a serious safety hazard to myself.
NHTSA complaint #11674692 — an unverified report by a vehicle owner.
The contact owns a 2021 Honda CR-V. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning light was illuminated. Additionally, the contact stated that the failure had occurred several times. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 57,500.
NHTSA complaint #11672256 — an unverified report by a vehicle owner.
I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.
NHTSA complaint #11672206 — an unverified report by a vehicle owner.
When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.
NHTSA complaint #11656977 — an unverified report by a vehicle owner.
Sometime at about 47 miles I began noticing a “stickiness” in the steering. It feels hard to turn either direction and requires effort. Then suddenly it turns almost to the point of overcorrection. It also makes a creaking and popping sound. It seems to be getting worse and I’m now at 53k miles. The amount of time the steering feels stuck is longer and more frequent. I see this is a common complaint and a recall for other year models but not the 2021 in spite of there being plenty of complaints about the exact same issue. Clearly something is wrong with the whole lot of CRVs manufactured with whatever this defective part is. I have no choice but to repair but shouldn’t I expect to have a car made with functioning parts?
NHTSA complaint #11656221 — an unverified report by a vehicle owner.
I want to announce that is going to be 78 DAYS on Monday 21st of this month! Since I discovered after the recall repair done at authorized Honda dealership on Jan the 15th. I'm a vehicle inspector and have documented and recorded on live video on the steering problem that this vehicle that we have owned on new conditions. Honda and even the arbitrator according to them I don't have enough evidence for this vehicle to be re-repaired again. On California lemon law anything that has been more than a month qualifies for a replacement or a refund. The problem is that the dealership states that is normal operation standards to them. I need a 3rd party inspection or an attorney that can represent, we have solid evidence that after the recall repair still has the same issue. I'm a nobody without help. Contacted BAR as well. I need someone that investigates deeply what's going on with Honda of America. This vehicle needs to be taken to a Lab and diagnosed. We're going to take it again Monday the 21 to diag job in Spreen Honda of Loma Linda. Please help!
NHTSA complaint #11655612 — an unverified report by a vehicle owner.
The steering is sticky at highway speeds like something is wrong with the steering input. The steering doesn't react then all of a sudden the steering wheel releases and over compensates requiring a quick opposite steering input. Difficult to drive on the highway. A real safety issue.
NHTSA complaint #11654608 — an unverified report by a vehicle owner.
As I'm turning at curve the steering locks up and sticks and I have to use a both hands to stay in my lane. You can easily hit a car turning the curve next to you when the steering locks up. I took it to dealer and they knew about having these issues from other CR-V and they said it's the steering rack. pinion. No lights or warning turn on when this happens. Other honda owners on reddit were having the same issues. It's where I found out I can put a complaint so this issue can be reviewed.
NHTSA complaint #11654232 — an unverified report by a vehicle owner.
Steering will stick when turning and require additional force to correct. This is a safety hazard as steering could become stuck or result in overcorrection and leading to an accident.
NHTSA complaint #11653242 — an unverified report by a vehicle owner.
The contact owns a 2025 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11650817 — an unverified report by a vehicle owner.
The contact owns a 2024 Honda CR-V. The contact received notifications of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline) and 24V744000 (STEERING); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11650123 — an unverified report by a vehicle owner.
There was no crash, but it is the second time within a month the vehicle stalls on the highway. The engine keeps running gives a loud banging sound. Also, the hybrid batteries are drained quickly to 0. The first-time the car started work again as normal after 1/2-1 hour standing on the side of the highway. The second time we turned the vehicle off/on, and it started to work again. In both cases the 'check engine' light came on. Twice the dealer ship inspected the car but could find anything wrong with it. We know there is a recall on the model and year, for a full pump issue (which I think is the issue here), but not for the VIN of this vehicle. The symptoms of the recall are identical to our experience. We are afraid to drive this car again. It is scary as the car stalls, power steering stops working, so does the power breaks and the car becomes uncontrollable. Luckly in both cases we were on a straight on the highway, but what would happen if we were in a turn on a winding road? Thanks.
NHTSA complaint #11646271 — an unverified report by a vehicle owner.
Subject: Complaint Regarding Failure to Perform Recall Repair on Honda CR-V Hybrid Issue Description: On [XXX], I purchased a Honda CR-V Hybrid on credit from a dealership in Weston, Florida. In November 2024, I was informed that my vehicle was included in a Honda recall campaign due to a defect affecting its safe operation. I repeatedly contacted the dealership where I purchased the vehicle, but they informed me that the necessary replacement parts were not available. They promised to call me once the parts arrived, but from November 2024 to March 2025 (more than 4 months), I have not been given the opportunity to schedule the repair. As of today, the dealership has failed to take any action to remedy the defect, which violates my rights and poses a safety risk to the operation of my vehicle. Request for Action: I request that the NHTSA: Investigate this matter and require the dealership to perform the necessary repairs within a reasonable timeframe. Clarify my rights in this situation, including whether I am entitled to a vehicle replacement or a loaner car while waiting for the repair. I urge you to take action, as operating a vehicle with defective parts may present a safety hazard. My Contact Information: Full Name: [XXX] Phone: [XXX] Email: [XXX] Vehicle VIN: [XXX] Dealership Address: Rick case Honda 15700 Rick case Honda way Davie, Fl 33331 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11645857 — an unverified report by a vehicle owner.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11645060 — an unverified report by a vehicle owner.
My car has two recalls, including EPS recall #24V-744, which I’ve been informed won’t be completed until February 2026. However, my recall letter from Honda states that repairs should be completed within **60 days** of contacting the dealership (February 25, 2025). This delay is far beyond a reasonable timeframe, especially since the recall involves a potential safety issue. I’m concerned about the risk of driving my vehicle for an extended period without the necessary repairs and need clarification on how this situation will be addressed.
NHTSA complaint #11644853 — an unverified report by a vehicle owner.
The contact owns a 2024 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11644888 — an unverified report by a vehicle owner.
My car steering well gets randomly stuck for seconds at a time, Honda has failed to comply and help us get the steering wheel recall done since October 2024 and now February 2025. They keep saying we are on the list and they will send us a letter home or to keep waiting 12-15 days but there is no real help from Honda.
NHTSA complaint #11643474 — an unverified report by a vehicle owner.
The contact owns a 2024 Honda CR-V Hybrid. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline). Parts distribution disconnect for NHTSA Campaign Number: 24V744000 (Steering).
NHTSA complaint #11642470 — an unverified report by a vehicle owner.