Owners have filed 661 complaints
about the 2002 Honda Cr-V with NHTSA between 2002 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 10 of 30 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Honda Cr-V. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
AIR Conditioner
2925.7%
Cooling System
1916.8%
Automatic Transmission
1311.5%
Switch
1210.6%
Headlights
119.7%
Switch
108.8%
Frontal
108.8%
Ignition
98.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
71.6%
1,000 – 9,999 miles
122.8%
10,000 – 24,999 miles
337.7%
25,000 – 49,999 miles
5011.6%
50,000 – 74,999 miles
6615.3%
75,000 – 99,999 miles
6414.9%
100,000 – 149,999 miles
9020.9%
150,000+ miles
10825.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2002peak 25Apr 2026
NHTSA investigations into the 2002 Honda Cr-V
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
This investigation was prompted by Preliminary Evaluation (PE) 11-017, and was based on reports from consumers alleging that both low beam headlights stopped illuminating simultaneously.Some complainants also reported that the combination switch (switch) that controls the headlights and turn signals, and/or its electrical wiring harness connector were damaged by overheating.ODI's PE information request letter asked Honda for certain data on model years (MY) 2002-2006 CR-V, 2003-2008 Pilot, 2003-2008 Element, 2001-2005 Civic, and 2000-2001 S 2000 vehicles.Analysis of complaint and Honda data sh...
The Office of Defects Investigation (ODI) opened this investigation based on 12 reports from consumers alleging the low beam headlights stopped working simultaneously.Several of the complainants reported that the headlight switch and/or its wiring harness connector required replacement to repair the low beam headlight circuit, and also reported that the switch and/or the wire harness connector were damaged from overheating.Based on information provided by Honda in response to ODI's Preliminary Evaluation information request, ODI is upgrading the investigation to EA11-012.
EA11004Opened 11 Apr 2011Closed 24 Oct 2012ELECTRICAL SYSTEM
Driver's Power Window Master Switch
This investigation was prompted by Preliminary Evaluation (PE) 10-047 and was based on reports from consumers alleging that smoke and/or fire, as defined in 49 CFR ? 579.4, had occurred inside of the driver's door.The subject vehicles, model year (MY) 2006 CR-V, were manufactured at two different assembly plants.The vehicles manufactured in Japan (Sayama plant) were produced with a power window master switch (PWMS) supplied by the Thai Toyo Denso Company, Ltd. (Denso).The vehicles manufactured in the United Kingdom (UK, Swindon, England plant) were produced with a PWMS supplied by the Omron Co...
EA03018Opened 9 Sep 2003Closed 13 Nov 2003ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION-PARK INTERLOCK SYSTEM
ALL BUT ONE ODI COMPLAINT AND ALL ODI CRASHES ARE DUPLICATIVE OF HONDA REPORTS.ALL 7 CRASHES WERE ROLL-AWAY CRASHES THAT OCCURRED WHEN THE INTERLOCK SYSTEM MALFUNCTIONED AND THE VEHICLES WERE PARKED UNSECURED (NOT IN PARK, BRAKE NOT ENGAGED).THE 3 NOTED INJURIES WERE RELATIVELY MINOR.THE WARRANTY CLAIMS SHOWN UNDER OTHER WERE CONFIRMED BY HONDA AS INTERLOCK SYSTEM FAILURES.IN THE SUBJECT VEHICLE IGNITION-PARK INTERLOCK SYSTEM, AN ELECTRICALLY DRIVEN SOLENOID OPERATES A BLOCKING LEVER TO PREVENT IGNITION KEY REMOVAL WHEN THE SHIFT LEVER IS NOT IN THE PARK POSITION.ACCORDING TO HONDA, AN IGNITIO...
ALL ODI COMPLAINTS AND CRASHES ARE DUPLICATIVE OF HONDA COMPLAINTS.THE WARRANTY CLAIM COUNT SHOWN FOR OTHER REPRESENTS INCIDENTS WHERE HONDA'S ANALYSIS OF CLAIM DETAIL INDICATES THE INTERLOCK SYSTEM MALFUNCTIONED.THE CR-V INTERLOCK SYSTEM UTILIZES AN ECU TO CONTROL A SOLENOID DRIVEN BLOCKING DEVICE THAT PREVENTS KEY REMOVAL WHEN THE SHIFTER IS NOT IN PARK.HONDA DOCUMENTS IDENTIFIED A CONDITION WHERE METALLIC DEBRIS INTERFERES WITH THE OPERATION OF THE BLOCKING SOLENOID AND CAUSES THE INTERLOCK SYSTEM TO MALFUNCTION.HONDA DETERMINED THAT A MANUFACTURING PROCESS WAS THE SOURCE OF THE DEBRIS AND...
Recalls on the 2002 Honda Cr-V
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V768000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
Risk: If the switch fails, it could overheat and smoke, increasing the risk of a fire.
19V501000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V499000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V182000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
18V268000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
15V370000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
15V320000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
14V700000
AIR BAGS
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2019323222,662 units in Canada
Airbag
Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 201911783,977 units in Canada
Airbag
Issue: On certain vehicles, there could be a problem with the driver-front airbag inflator. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, pieces could be propelled toward the occupants. This could also cause damage to the airbag assembly and prevent it from inflating properly. Note: This recall only affects certain vehicles that had a Takata airbag inflator installed during a previous airbag recall or collision repair. Safety Risk: In a crash where the airbag deploys, there could be an increased risk of injury. Corrective Action: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the driver-front airbag inflator replaced.
Recall 2015225704,770 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2014567. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. All vehicles having received a replacement inflator as part of any previous driver's inflator campaign will have a replacement inflator installed. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 2014567704,770 units in Canada
Airbag
Honda Canada is conducting a voluntary Safety Improvement Campaign concerning the driver's airbag inflator on certain vehicles equipped with Takata airbags. Honda will replace the driver's inflator on affected vehicles. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This special service campaign was replaced by recall 2015225. Please see recall 2015225 for more information: <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2015225">Click here for more information</a>
Recall 2014242168,968 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the passenger airbag inflator. Note: This recall is an expansion of recall 2013111. Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 2013111107,786 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the passenger airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844
Recall 201141926,964 units in Canada
Airbag
On certain vehicles, the driver's airbag inflator could produce excessive internal pressure. If an affected airbag deploys, the increased internal pressure may cause the inflator to rupture and metal fragments could pass through the airbag cushion material and cause injury to vehicle occupants. Correction: Dealers will replace airbag inflator.
Recall 201004241,685 units in Canada
Airbag
On certain vehicles, the driver's airbag inflator could produce excessive internal pressure. If an affected airbag deploys, the increased internal pressure may cause the inflator to rupture and metal fragments could pass through the airbag cushion material and cause injury to vehicle occupants. Correction: Dealers will replace airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844 Update June 2016: New U.S. research shows that these Takata airbags may be at higher risk of failure. Please ensure you have this recall done if your vehicle is affected.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 230,000 milesAthens, GAFire
AIR BAGS
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
NHTSA complaint #11472677 — an unverified report by a vehicle owner.
at 116,137 milesLaguna Hills, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.
NHTSA complaint #11365569 — an unverified report by a vehicle owner.
at 116,137 milesLaguna Hills, CAFire
ENGINE
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.
NHTSA complaint #11365569 — an unverified report by a vehicle owner.
at 254,000 milesMacungie, PAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WAS SMOKE AND A STRONG ELECTRICAL BURN ODOR EMITTED FROM THE DRIVER'S DOOR MAIN SWITCHES AREA. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER. THE CONTACT FOUND THAT THE MASTER ELECTRICAL SYSTEM CAUGHT FIRE. THE CONTACT WAS UNABLE TO CLOSE THE REAR PASSENGER SIDE WINDOW. DRIVER DOOR SWITCH ARCING AND MELTING. THE SWITCH WAS REPLACED AND ONLY ONE WINDOW ISNT WORKING. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000. *BF
NHTSA complaint #11232121 — an unverified report by a vehicle owner.
at 140,000 milesNederland, TXFire
STRUCTURE:BODY
CAR IN DRIVEWAY. NOT DRIVEN FOR 3 DAYS, JUST NOT NEEDED BUT WORKING. DURING DAY, CAR CAUGHT ON FIRE. FIRE INSPECTORS WAS UNABLE TO DETERMINE THE CAUSE DUE TO THE EXTENT OF DAMAGE. THEY BELIEVED IT COULD HAVE BEEN ELECTRICAL. FIRE CONCENTRATED IN DASH AND ENGINE AREA. WINDSHIELD BLEW DURING FIRE. HAVE OWNED THIS CAR SINCE NEW, FOR 17 YEARS. 140,000 MILES.
NHTSA complaint #11230339 — an unverified report by a vehicle owner.
at 140,000 milesNederland, TXFire
ELECTRICAL SYSTEM
CAR IN DRIVEWAY. NOT DRIVEN FOR 3 DAYS, JUST NOT NEEDED BUT WORKING. DURING DAY, CAR CAUGHT ON FIRE. FIRE INSPECTORS WAS UNABLE TO DETERMINE THE CAUSE DUE TO THE EXTENT OF DAMAGE. THEY BELIEVED IT COULD HAVE BEEN ELECTRICAL. FIRE CONCENTRATED IN DASH AND ENGINE AREA. WINDSHIELD BLEW DURING FIRE. HAVE OWNED THIS CAR SINCE NEW, FOR 17 YEARS. 140,000 MILES.
NHTSA complaint #11230339 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Geneva, OH
SEAT BELTS
The air bags were replaced but the SRS light stays on because of seal belt tensioner issues and it is not been repaired.
NHTSA complaint #11732178 — an unverified report by a vehicle owner.
Elk Grove Village, IL
AIR BAGS
My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
NHTSA complaint #11584736 — an unverified report by a vehicle owner.
Littleton, CO
SEAT BELTS
My front driver side seatbelt is not working properly and never has. I've had trouble getting it to roll into position instead it gets stuck outside the car door.When trying to find it to buckle up. When I unbuckle the seatbelt it Will not roll back into position and when I try to pull to get it to click onto I have trouble getting it to clasp. I've asked the Honda dealership if they could replace it for me without a charge they said no they could not. They suggested making a report and possibly getting special permission to replace it.
NHTSA complaint #11570157 — an unverified report by a vehicle owner.
at 20,000 milesDanville, CA
TIRES
The contact owns a 2002 Honda CR-V equipped with Primewell Tires, Tire Line: PF850, Tire Size: 205/70/R15, DOT Number: Y9CDCJTX. The contact stated that while his daughter was driving approximately 40 MPH, the rear driver's side tire became flat. While inspecting the tire it was discovered that the tire had develop a crack which extended from the sidewall to the top of the tire. The contact stated that the same failure had previously occurred with the rear passenger’s side tire. The cause of the failures was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The tire failure mileage was 20,000. The vehicle failure mileage was unknown. The VIN was not available.
NHTSA complaint #11549828 — an unverified report by a vehicle owner.
at 160,000 milesIrving, TX
SEAT BELTS
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11542740 — an unverified report by a vehicle owner.
at 160,000 milesIrving, TX
AIR BAGS
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11542740 — an unverified report by a vehicle owner.
Fostoria, OH
SEATS
Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
NHTSA complaint #11526401 — an unverified report by a vehicle owner.
Wellington, FL
AIR BAGS
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA complaint #11491831 — an unverified report by a vehicle owner.
at 178,000 milesSmithtown, NY
ELECTRICAL SYSTEM
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
NHTSA complaint #11481248 — an unverified report by a vehicle owner.
at 178,000 milesSmithtown, NY
VISIBILITY
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
NHTSA complaint #11481248 — an unverified report by a vehicle owner.
Coplay, PA
POWER TRAIN
Shaking at different speeds wheels feel like they are going to fly off crv. Torque converter shuttering cause tires to shake uncontrollable. Torque converter shakes so bad causes other problems with crv. This major safety issue been for years with Honda. Honda knows it. They just passing time. Then to fix it solve the problem for hundreds even thousands of people There transmission is flawed because their so many on the road they won't recall a transmission because the money. They scammed people . Even if you put new transmission or torque converter you end up with the same problem because it's poorly made. No one should have to drive a vehicle that shakes and makes the wheels feel like they going to fall off. If you don't find that major safety issue then this department isn't doing it's job.. stop letting these car mandatories get away with bad vehicles.
NHTSA complaint #11480263 — an unverified report by a vehicle owner.
Coplay, PA
WHEELS
Shaking at different speeds wheels feel like they are going to fly off crv. Torque converter shuttering cause tires to shake uncontrollable. Torque converter shakes so bad causes other problems with crv. This major safety issue been for years with Honda. Honda knows it. They just passing time. Then to fix it solve the problem for hundreds even thousands of people There transmission is flawed because their so many on the road they won't recall a transmission because the money. They scammed people . Even if you put new transmission or torque converter you end up with the same problem because it's poorly made. No one should have to drive a vehicle that shakes and makes the wheels feel like they going to fall off. If you don't find that major safety issue then this department isn't doing it's job.. stop letting these car mandatories get away with bad vehicles.
NHTSA complaint #11480263 — an unverified report by a vehicle owner.
Coplay, PA
UNKNOWN OR OTHER
Shaking at different speeds wheels feel like they are going to fly off crv. Torque converter shuttering cause tires to shake uncontrollable. Torque converter shakes so bad causes other problems with crv. This major safety issue been for years with Honda. Honda knows it. They just passing time. Then to fix it solve the problem for hundreds even thousands of people There transmission is flawed because their so many on the road they won't recall a transmission because the money. They scammed people . Even if you put new transmission or torque converter you end up with the same problem because it's poorly made. No one should have to drive a vehicle that shakes and makes the wheels feel like they going to fall off. If you don't find that major safety issue then this department isn't doing it's job.. stop letting these car mandatories get away with bad vehicles.
NHTSA complaint #11480263 — an unverified report by a vehicle owner.
at 230,000 milesAthens, GAFire
AIR BAGS
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
NHTSA complaint #11472677 — an unverified report by a vehicle owner.
Madison, TN
UNKNOWN OR OTHER
Door locks. Doors won't lock or unlock while inside or outside of vehicle
NHTSA complaint #11457033 — an unverified report by a vehicle owner.
Madison, TN
ELECTRICAL SYSTEM
Door locks. Doors won't lock or unlock while inside or outside of vehicle
NHTSA complaint #11457033 — an unverified report by a vehicle owner.
at 192,000 milesAguanga, CA
ELECTRICAL SYSTEM
THERE ARE THREE NHTSA RECALLS FOR 2002 HONDA CRV - 12V486000, 20V76800 AND 03V422000. HONDA SAYS MY VIN IS NOT INCLUDED IN THESE RECALLS, BUT I HAVING ALL THESE ISSUES. I'VE CALLED HONDA AND SPOKEN TO A CSR, AND I'M AT THE DEALERS RIGHT NOW. THEY WON'T HONOR THESE RECALLS, AND ARE CHARGING ME FOR DIAGNOSTICS.
NHTSA complaint #11416295 — an unverified report by a vehicle owner.
at 194,000 milesGreaham, OR
ELECTRICAL SYSTEM
I WAS OPERATING THE VEHICLE AS NORMAL. PARKED IN A PARKING SPOT WAITING FOR MY PARTNER WITH THE VEHICLE TURNED OFF. WHILE LEAVING I TURNED THE VEHICLE ON AND WHEN I WENT TO ROLL DOWN THE RIGHT REAR WINDOW USING THE DRIVERS PWMS THE WINDOW WOULD NOT MOVE AND THE SWITCH BEGAN TO SMOKE. I CUT THE POWER AND REMOVED THE FUSES FOR THE POWER WINDOW CIRCUIT TO PREVENT FURTHER DAMAGE. DID NOT TAKE ANY PHOTOS OF THE SMOKE. THERE IS A RECALL FOR THE PWMS CATCHING FIRE IN 2002-2006 HONDA CR-VS, WHEN I CONTACTED THE LOCAL DEALERSHIP ABOUT THE PROBLEM THEY REFUSED WARRANTY SERVICE.
NHTSA complaint #11415196 — an unverified report by a vehicle owner.
Omaha, NE
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO LOCAL HONDA DEALER NEARBY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO A SERVICE COMPANY IN PUERTO RICO. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11405040 — an unverified report by a vehicle owner.
Eureka, CA
AIR BAGS
AIR BAG DON'T WORK
NHTSA complaint #11394960 — an unverified report by a vehicle owner.
at 116,137 milesLaguna Hills, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.
NHTSA complaint #11365569 — an unverified report by a vehicle owner.
at 116,137 milesLaguna Hills, CAFire
ENGINE
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.
NHTSA complaint #11365569 — an unverified report by a vehicle owner.
Laguna Hills, CA
AIR BAGS
AIR BAG LIGHT CAME ON AND WHEN I RAN MY "VIN" NUMBER ON YOUR WEBSITE, I FOUND OUT THERE WAS A RECALL FOR THIS. NEXT I TOOK MY CR-V INTO NORM REEVES HONDA IN IRVINE, CA. ON 12/9/2019 FOR MY 10:30 AM APPOINTMENT. AFTER THE PASSENGER SIDE AIRBAG IINFLATOR RECALL PROBLEM WAS RESOLVED, I PICKED MY CR-V UP AND WENT HOME. MY CR-V HAD (115,230) MILES ON IT AT THAT POINT. MY NEXT AIR BAG PROBLEM OCCURRED ON 8/18/2020 WHEN MY CR-V HAD (116,359) MILES ON IT. NOW I HAD THE "SIDE AIR BAG OFF" LIGHT COME ON. IT WOULD COME ON AND THEN GO AWAY AND THEN COME BACK ON AGAIN EVENTUALLY. AT THAT POINT, I CALLED UP NORM REEVES HONDA IN IRVINE AGAIN TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT. ON 8/25/2020 AT (116,418) MILES, I DROPPED OFF MY CR-V FOR MY 10:30 AM APPOINTMENT. I HAD AN INKLING THAT THIS NEW AIR BAG LIGHT COMING ON MIGHT HAVE HAD SOMETHING TO DO WITH THE ORIGINAL AIR BAG RECALL THAT WAS TAKEN CARE OF. AFTER THE CAR HAD BEEN CHECKED OUT, I WAS TOLD THAT ALL THE "DTC'S" WERE PULLED AND THAT THE "SIDE AIR BAG OFF LIGHT" HAD NOTHING TO DO WITH THE ORIGINAL AIR BAG RECALL THEY TOOK CARE OF. ON MY WAY HOME, I NOTICED A NEW LIGHT HAD COME ON NOW, THE (SRS) LIGHT. IT WAS THEN THAT I IMMEDIATELY TURNED AROUND AND WENT BACK TO NORM REEVES TO INFORM THEM OF THIS.THE SERVICE ADVISOR TOLD ME THAT THEY HAD NOTHING TO DO WITH THIS LIGHT COMING ON AND THAT SOONER OR LATER IT WOULD HAVE COME ON, SOMEWHERE DOWN THE ROAD IN THE FUTURE. I QUESTIONED THIS AND FRANKLY HAD A DIFFICULT TIME BELIEVING THIS! THAT "SRS" LIGHT HAD NEVER COME ON BEFORE SINCE I'VE OWNED THE CAR. NOW THAT LIGHT IS ALWAYS ON 100% OF THE TIME. THE SERVICE ADVISOR TOLD ME IT'S A COMPUTER RELATED ISSUE THAT'S CAUSING THE PROBLEM AND QUOTED ME A PRICE OF APPROX. $1200 TO GET IT REPAIRED. I SAID TO HIM, "ARE YOU SERIOUS?" AND SHOOK MY HEAD IN DISGUST AS I WALKED AWAY. I THINK THEY PULLED ONE OVER ON ME. DO YOU AGREE?
NHTSA complaint #11354605 — an unverified report by a vehicle owner.
at 135,000 milesArlington, VA
EXTERIOR LIGHTING
SMOKE STARTED ARISING FROM THE STEERING COLUMN WHILE DRIVING ON A CITY STREET DURING THE DAYTIME. DRIVER WAS NOT USING LIGHTS AT THE TIME AND WAS USING NORMAL OCCASIONAL TURN SIGNALS FOR A URBAN METROPOLITAN AREA. THE TURN SIGNAL WAS EVALUATED AND SHOWED MELTING OF THE TURN SIGNAL SWITCH AND THE TERMINAL HARNESS. THIS IS SIMILAR TO WHAT IS DESCRIBED IN NHTSA 12V-136 OR 12V-486. HONDA AMERICA AND HONDA DEALERSHIPS SAID THE 2002 HONDA CR-V WAS NOT INCLUDED, BECAUSE VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE MODEL AND YEAR OF THE CAR WERE INCLUDED AND HAVING THE SAME PROBLEMS DESCRIBED AS PREVIOUSLY MENTIONED RECALLS.
NHTSA complaint #11270135 — an unverified report by a vehicle owner.
at 135,000 milesArlington, VA
ELECTRICAL SYSTEM
SMOKE STARTED ARISING FROM THE STEERING COLUMN WHILE DRIVING ON A CITY STREET DURING THE DAYTIME. DRIVER WAS NOT USING LIGHTS AT THE TIME AND WAS USING NORMAL OCCASIONAL TURN SIGNALS FOR A URBAN METROPOLITAN AREA. THE TURN SIGNAL WAS EVALUATED AND SHOWED MELTING OF THE TURN SIGNAL SWITCH AND THE TERMINAL HARNESS. THIS IS SIMILAR TO WHAT IS DESCRIBED IN NHTSA 12V-136 OR 12V-486. HONDA AMERICA AND HONDA DEALERSHIPS SAID THE 2002 HONDA CR-V WAS NOT INCLUDED, BECAUSE VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE MODEL AND YEAR OF THE CAR WERE INCLUDED AND HAVING THE SAME PROBLEMS DESCRIBED AS PREVIOUSLY MENTIONED RECALLS.
NHTSA complaint #11270135 — an unverified report by a vehicle owner.