66 of the
661 complaints about the 2002 Honda Cr-V are about the
engine — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,709 miles.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.
NHTSA complaint #11365569 — an unverified report by a vehicle owner.
at 140,000 milesNederland, TXFire
ENGINE
CAR IN DRIVEWAY. NOT DRIVEN FOR 3 DAYS, JUST NOT NEEDED BUT WORKING. DURING DAY, CAR CAUGHT ON FIRE. FIRE INSPECTORS WAS UNABLE TO DETERMINE THE CAUSE DUE TO THE EXTENT OF DAMAGE. THEY BELIEVED IT COULD HAVE BEEN ELECTRICAL. FIRE CONCENTRATED IN DASH AND ENGINE AREA. WINDSHIELD BLEW DURING FIRE. HAVE OWNED THIS CAR SINCE NEW, FOR 17 YEARS. 140,000 MILES.
NHTSA complaint #11230339 — an unverified report by a vehicle owner.
at 244,000 milesLambertville, NJ
ENGINE
I AM ASKING YOUR ASSISTANCE WITH A PROBLEM WITH MY HONDA CRV. I TOOK MY HONDA IN FOR THE AIRBAG RECALL ON SEPTEMBER 1, 2015. WAS TOLD IT WAS ACCOMPLISHED AND DROVE HOME IN THE EVENING TO DISCOVER THAT MY HONDA HAD NO OIL IN IT. (THE CHECKLIST PROVIDED BY THE SERVICE TECHNICIAN SHOWED THAT MY OIL WAS FINE.) NOT ONLY IS THE ABS LIGHT BACK ON BUT MY CAR HAS NOW DEVELOPED A THROTTLE ISSUE. A COPY OF MY SEPTEMBER 17, 2015 LETTER TO BOTH THE LOCAL HONDA DEALER AND THEIR CORPORATE OFFICES FOLLOWS.AT LEAST AS MUCH OF IT AS YOUR FORM ALLOWS. I HAVE NOT HAD THE COURTESY OF A RESPONSE FROM EITHER. SEPTEMBER 17, 2015 "HONDA CORPORATE OFFICES VIA FAX 310-783-3023 PRINCETON HONDA VIA FAX 609-683-1637 I AM SIMPLY GOING TO PRESENT THE FACTS. I DO NOT WANT ANY TELEPHONE CALLS. I WILL ACCEPT E-MAIL CORRESPONDENCE ON THE MATTER ONLY. ([XXX]) ON SEPTEMBER 1ST OF THIS YEAR, THE AIRBAG RECALLS FOR MY CRV WERE SCHEDULED TO BE EFFECTED. I RECEIVED A CALL THAT MY CAR WAS READY AT 8:30 IN THE MORNING. I PICKED MY CAR UP THAT EVENING AFTER WORK. ABOUT 7 MILES INTO MY 12 MILE TRIP HOME THE ENGINE BUCKED AND I LOST POWER. I WAS ABLE TO LIMP MY WAY HOME WHERE I PROMPTLY CHECKED THE OIL AND FOUND TO MY CHAGRIN THAT I THERE WAS NO OIL IN THE CAR. HOW THE OIL COULD HAVE BEEN FINE (ACCORDING TO THE INSPECTION CHECKLIST) AT 8 IN THE MORNING AND THEN EVAPORATE BY 7 PM FOR MY RIDE HOME RAISES MANY QUESTIONS. THE QUESTIONS RAISED RANGE FROM BENIGN TO MALICIOUS DEPENDING ON THE LEVEL OF ANXIETY I AM EXPERIENCING AS I DRIVE. I HAVE BEEN MONITORING MY OIL CONSUMPTION CAREFULLY AND THE CAR IS NOT BURNING OIL EGREGIOUSLY AT PRESENT. I HAVE NEVER BEEN ABLE TO AFFORD THE DEALER MAINTENANCE PRICES BUT I HAVE BOUGHT MY CAR TO OVER 244,000 MILES WITH WHAT CARE I COULD AFFORD TO GIVE IT. I HAD HOPED FOR AT LEAST 300,000 MILES, BUT I DO NOT KNOW HOW MUCH OTHER DAMAGE MAY HAVE BEEN CAUSED BY THIS EVENT." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10787283 — an unverified report by a vehicle owner.
at 96,000 milesModesto, CA
ENGINE
WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING.
NHTSA complaint #10608184 — an unverified report by a vehicle owner.
at 119,000 milesLancaster,, PA
ENGINE
THE AC COMPRESSOR KNOCKS AS IF IT WANT TO COME OFF THE ENGINE. THIS HAPPENS WHILE DRIVING CAUSING TO JERK THE CAR FORWARD WHEN IT KICKS IN, THEN STOPS AND KICKS IN AGAIN SHORTLY THERE AFTER. THE CAR ALMOST STALLED OUT JUST BECAUSE OF THIS. THE ENGINE WORKS HARD AT KEEPING THE COMPRESSOR FROM SHUTTING THE CAR DOWN. ONE OF THESE DAYS IT WILL COME OF THE ENGINE.
NHTSA complaint #10607090 — an unverified report by a vehicle owner.
at 170,000 milesBrookhaven, NY
ENGINE
CAR STALLS WHEN YOU BRAKE TO STOP OR IF STOPPED WILL STALL WHEN YOU BEGIN TO ACCELERATE. ALSO WILL STALL WHEN MOVING THE DRIVE INDICATOR FROM DRIVE TO REVERSE OR REVERSE TO DRIVE WHEN STOPPED. CAR STALLS WHEN MAKING SLOW TURNS. STALLS ARE TOTALLY UNPREDICTABLE. HONDA STATES THAT IT CAN'T FIX THE PROBLEM WITHOUT A FAULT CODE. STALLING IS A SERIOUS ISSUE THAT CAN CAUSE AN ACCIDENT.
NHTSA complaint #10556302 — an unverified report by a vehicle owner.
at 91,700 milesChula Vista, CA
ENGINE
2002 HONDA CRV: I WAS MAKING A TURN FROM A STOP LIGHT, INTO THE FREEWAY ON RAMP, AND I HEARD A LOUD GEAR DRAGGING SOUND FROM THE ENGINE COMPARTMENT. I LOST POWER STEERING AND THE CAR AND IT WAS PULLING TO THE RIGHT. I IMMEDIATELY ATTEMPTED TO PULL OVER JUST AS I WAS ASCENDING ON TO THE ON RAMP, HOWEVER THE ENGINE STALLED AND SMOKE WAS VISIBLE COMING FROM THE ENGINE BAY BEFORE I COULD SAFELY PULL OVER TO THE SHOULDER. I HAD TO PUT THE GEAR ON NEUTRAL AND PUSH THE CAR TO THE SHOULDER. IT WAS NERVE RACKING WITH MY WIFE AND TWO KIDS IN THE CAR. I NOTICED THAT FLUID WAS LEAKING UNDERNEATH THE CAR. I INSPECTED ALL THE FLUID LEVELS AND REALIZED THAT IT WAS FROM AN AIR CONDITIONER COMPRESSOR FAILURE, WHICH CAUSED THE ACCESSORY BELT TO DRAG AND STALL THE ENGINE. THE VEHICLE RESTARTED BUT AC WAS NOT FUNCTIONAL.
NHTSA complaint #10543826 — an unverified report by a vehicle owner.
at 67,000 milesSnohomish, WA
ENGINE AND ENGINE COOLING
AC COMPRESSOR SEIZED AND BROKE APART WHILE DRIVING ON THE HIGHWAY.
NHTSA complaint #10515235 — an unverified report by a vehicle owner.
at 106,101 milesCharlottesville, VA
ENGINE AND ENGINE COOLING
THE A/C COMPRESSOR HAS FAILED TWICE. THE FIRST TIME AT 106101 MILES IN 2008 AND THE SECOND TIME AT 135567 MILES ON MAY 3, 2012. SO IT LASTED JUST 29466 MILES. THIS IS UNACCEPTABLE AND UPSETTING. THE NEW ONE IS ALREADY STARTING TO ACT UP BUT AT LEAST IT'S UNDER WARRANTY SINCE IT HAS ONLY BEEN 3 WEEKS SINCE IT WAS INSTALLED. HONDA NEEDS TO REDESIGN THE COMPRESSOR SO PEOPLE CAN AT LEAST GET A RELIABLE REPLACEMENT PART. HONDA SHOULD LOSE THEIR REPUTATION FOR BUILDING QUALITY CARS AND I WILL NEVER BUY ANOTHER ONE BECAUSE OF THIS.
NHTSA complaint #10459694 — an unverified report by a vehicle owner.
at 45,000 milesStevens Point, WI
ENGINE AND ENGINE COOLING
CRV WITH 45,000 MILES MADE LOUD GRINDING NOISE AND A/C STOPPED WORKING. OCCUPANTS COULD HAVE SUFFOCATED DUE TO LACK OF AIR CONDITIONING IN CAR AS MEDICAL CONDITIONS PREVENTED OCCUPANTS FROM OPENING WINDOWS.
NHTSA complaint #10420751 — an unverified report by a vehicle owner.
at 100,000 milesOLD Saybrook, CT
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AC STARTED TO MAKE BANGING NOISE, THEN CEASED TO WORK. THIS STARTED AT ABOUT 100,000 MILES, JUST AFTER THE WARRANTY EXPIRED. IN 90-100 DEGREE WEATHER THIS IS EXTREMELY DANGEROUS -- I FIND MYSELF FALLING ASLEEP BEHIND THE WHEEL IN THE HEAT, EVEN WHEN WINDOWS ARE OPEN. I CAN'T AFFORD $2000+ FOR REPAIRS. APPARENTLY LOTS OF CR-V OWNERS ARE EXPERIENCING THIS PROBLEM WITH AC COMPRESSOR. HONDA SHOULD BE RECALLING THIS VEHICLE AND PAY FOR ITS REPAIRS.
NHTSA complaint #10418631 — an unverified report by a vehicle owner.
at 176,000 milesNewman, GA
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER COMPRESSOR FAILED CAUSING THE SERPENTINE BELT TO BECOME FAULTY. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. IN 2005, THE CONTACT REPLACED THE ENTIRE AIR CONDITION SYSTEM HOWEVER, THE VEHICLE CONTINUED TO STALL. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING BUT INFORMED HER THAT SHE WOULD BE RESPONSIBLE FOR PAYMENT. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ADDITIONAL ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CURRENT AND FAILURE MILEAGES WERE 176,000.
NHTSA complaint #10392369 — an unverified report by a vehicle owner.
at 76,000 milesLA Porte, IN
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONER FAILED COST IS 3000.00 TO FIX.
NHTSA complaint #10351979 — an unverified report by a vehicle owner.
at 114,000 milesIndianapolis, IN
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR COMPRESSOR IN MY HONDA CR-V WENT OUT. NEEDS TO BE REPLACED. COST $3300.
NHTSA complaint #10345907 — an unverified report by a vehicle owner.
at 98,000 milesNicholasville, KY
ENGINE AND ENGINE COOLING
2002 HONDA CR-V WITH 98,000 MILES. DRIVING DOWN INTERSTATE WITH AC ON. STOPPED FOR GAS. GOT BACK ON INTERSTATE AND AC WOULD NOT BLOW COLD AIR; ONLY HOT AIR. DEALER SAYS COMPRESSOR BLEW APART AND SENT SHARDS OF METAL THROUGH ENTIRE AC SYSTEM. THEY SAY WHOLE AC SYSTEM NEEDS REPLACING NOW FOR $3,800.
NHTSA complaint #10344880 — an unverified report by a vehicle owner.
at 86,000 milesTallahassee, FL
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I AM THE ORIGINAL OWNER OF A 2002 HONDA CR-V WHICH HAS AN AIR CONDITIONER FAILURE AT 86,000 MILES. ALL COMPONENTS NEED TO BE REPLACED. IT WAS FIRST NOTICEABLE WITH A RATTLING NOISE UNDER THE HOOD - NEEDS COMPRESSOR, DRYER, RECEIVER, CONDENSER ETC REPLACED FOR AROUND $1000-2200 AT AN INDEPENDENT MECHANIC. DEALER IS APPROX. $2500-3500 WHICH I HAVE NOT PINNED DOWN YET. AM. HONDA WILL DO NOTHING. MILEAGE SHOULD NOT BE A FACTOR HERE; HONDA MANUFACTURED A DEFECTIVE PART AND SHOULD PAY THE ENTIRE REPAIR AMOUNT. I AM SURE IF AM. HONDA REP. WAS FACED WITH SAME SITUATION, HE WOULD BE DEMANDING PAYMENT AS WELL. HOPE FOR DEFINITIVE CLASS ACTION LAWSUIT. ALSO, OXYGEN SENSOR NEEDS TO BE REPLACED AND DOOR LOCKS WILL NO LONGER WORK THEREFORE YOU CANNOT LOCK THE CAR. HAVE REPLACED TAIL LIGHTS 3X IN A YEAR AND NOW HONDA SAYS IT NEEDS A SOCKET REPLACEMENT. THESE ARE VERY EXPENSIVE REPAIRS ON WHAT SHOULD HAVE BEEN A RELIABLE VEHICLE.
NHTSA complaint #10340641 — an unverified report by a vehicle owner.
at 60,000 milesModesto, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2002 HONDA CRV WITH 60,000 MILES AND I WAS DRIVING WITH MY AIR CONDITIONING RUNNING AND CAME TO A STOP LIGHT. AS SOON AS I PULLED AWAY THE CAR STARTING MAKING A VERY LOUD CLANKING NOISE. I PULLED OVER TO TRY TO FIGURE IT OUT AND REALIZED THAT WHEN I TURNED OFF THE AIR IT STOPPED. I DROVE BY THE HONDA DEALERSHIP IMMEDIATELY AND WAS TOLD THAT THE SOUND WAS FROM THE FAILED AIR COMPRESSOR THAT WE ABOUT $1200-2500 TO REPLACE. I HAVE CALLED AMERICAN HONDA MOTOR COMPANY AND THEY REFUSED ANY GOODWILL ASSISTANCE.
NHTSA complaint #10340395 — an unverified report by a vehicle owner.
at 75,000 milesHudson, NH
ENGINE AND ENGINE COOLING
A/C COMPRESSOR EXPLODED BRAKING THE SHAFT OFF OF THE COMPRESSOR AND SENDING SHARDS OF METAL THROUGHOUT THE AC SYSTEM.
NHTSA complaint #10340169 — an unverified report by a vehicle owner.
at 135,000 milesCoppell, TX
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2002 HONDA CR-V THAT HAD 135,000 MILES AT THE TIME THE COMPRESSOR IMPLODED. AMERICAN HONDA IS AWARE OF THE ISSUE. THE COMPRESSOR IMPLODES, SHOOTING SHARDS OF METAL THROUGHOUT THE AC SYSTEM, RESULTING IN EXPENSIVE REPLACEMENT OF PARTS OTHER THAN THE COMPRESSOR. ESSENTIALLY THE ENTIRE AC SYSTEM NEEDS TO BE REBUILT AT A COST IN THE NEIGHBORHOOD OF $2500-3500 (MY BILL CAME TO $3100). AMERICAN HONDA REFUSED TO PICK UP THE TAB ON ANY OF THE PARTS OR LABOR ASSOCIATED WITH THIS REPAIR. IF YOU GOOGLE "HONDA+AIR+COMPRESSOR+FAILURE" YOU WILL FIND MANY, MANY REPORTS OF THIS ISSUE, ALL REPORTED TO AMERICAN HONDA.
NHTSA complaint #10329940 — an unverified report by a vehicle owner.
at 76,000 milesScarsdale, NY
ENGINE AND ENGINE COOLING
FAILURE OF THE AIR CONDITIONER COMPRESSOR.
NHTSA complaint #10327173 — an unverified report by a vehicle owner.
at 44,336 milesLaguna Hills, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY AUTO A/C WAS BLOWING HOT AIR. MECHANIC DETERMINED THE COMPRESSOR WAS FROZEN AND THE CLUTCH DAMAGED. REPAIRS WERE DONE AT A COST OF $1250.15. IT APPEARS TO BE AN ONGOING PROBLEM WITH CR-VS WHICH HONDA REFUSES TO ACKNOWLEDGE AS A DEFECTIVE PART. I HAVE RETAINED THE DEFECTIVE COMPRESSOR.
NHTSA complaint #10281571 — an unverified report by a vehicle owner.
at 44,300 milesLaguna Hills, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
VEHICLE IS 2002 HONDA CR-V WITH 44,300 MILES A/C COMPRESSOR HAD TO BE REPLACED AT GREAT EXPENSE. AFTER READING ALL THE POSTS ONLINE, IT APPEARS TO BE A DEFECT THAT HONDA REFUSES TO ACKNOWLEDGE. I WANT TO JOIN ANY CLASS ACTION LAWSUITS REGARDING THIS MATTER.
NHTSA complaint #10280529 — an unverified report by a vehicle owner.
at 94,500 milesLaurel, MD
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED MY 2002 HONDA CR-V EX NEW & HAVE HAD ALL OF THE RECOMMENDED SERVICES PERFORMED BY MY LOCAL HONDA DEALER. AROUND 7/12/2006, MY A/C STOPPED WORKING AT 57,023 MILES. THE POWER SWITCH MADE A STRANGE CLUNKING NOISE & THE A/C FAILED TO START RIGHT AWAY. I IMMEDIATELY TURNED THE SWITCH OFF & BACK ON. THE FAN CAME ON, BUT ONLY BLEW OUT HOT AIR. I TOOK IT TO MY REGULAR HONDA DEALER & PAID $153.40 TO HAVE THEM CHECK THE A/C SYSTEM OUT. THE DIAGNOSIS WAS THE A/C SYSTEM WAS DEAD & IT WOULD COST ME ANOTHER $1,600 TO REPLACE THE COMPRESSOR, COIL SET & CLUTCH SET. I SHOPPED AROUND & HAD ANOTHER SHOP THAT ONLY WORKS ON HONDAS AND ACURAS DO THE SAME WORK RECOMMENDED BY MY HONDA DEALER AT A COST OF $1,203.52. THEY USED GENUINE HONDA PARTS TO MAKE THE REPAIR & GAVE A 12 MONTH, 12,000 MILE WARRANTY. MY CAR NOW HAS 95,000 MILES. ON 7/11/2009, MY A/C WAS WORKING FINE WHEN I PARKED MY CR-V. THE NEXT AFTERNOON, THE A/C WAS ONLY BLOWING WARM AIR WHEN I TURNED MY CAR BACK ON. I STARTED LOOKING ON-LINE TO SEE IF THERE HAD BEEN ANY RECALLS FOR THIS PARTICULAR PROBLEM. THAT IS WHEN I REALIZED I HAVE A SERIOUS PROBLEM ON MY HANDS. THERE ARE NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. ON 7/30/2009, I CALLED AMERICAN HONDA TO SEE IF THERE WERE ANY RECALLS. THEY BASICALLY DO NOT ACKNOWLEDGE ANY PROBLEM. BECAUSE MY CAR IS OUT OF WARRANTY, THEY CAN'T DO ANYTHING FOR ME. I EXPLAINED THIS IS THE SECOND TIME IN 95,000 MILES THE A/C HAS GONE OUT. HE SAID THEY CAN'T HELP ME BECAUSE I DID NOT HAVE THE 1ST REPAIR DONE BY MY HONDA DEALER, EVEN THOUGH THE MECHANIC WHO DID THE WORK WAS CERTIFIED BY MACS & ASE IN REFRIGERANT RECYCLING & SERVICE PROCEDURES AND USED GENUINE HONDA PARTS. ON 7/30/2009, I TOOK MY CR-V TO MY HONDA DEALER TO GET AN ESTIMATE. THE COMPRESSOR IS DEAD AGAIN. THE ESTIMATE IS APPROX. $1,600 TO FIX IT. THE SERVICE MGR. IS GOING TO TRY TO WORK WITH HIS DISTRICT MANAGER TO SEE IF THEY CAN GET AMERICAN HONDA TO HELP ME. I AM STILL WAITING TO HEAR.
NHTSA complaint #10278978 — an unverified report by a vehicle owner.
at 139,000 milesCarmichael, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AC AIR COMPRESSOR CLUTCH ON MY 2002 HONDA CRV FELL OUT WHILE I WAS COMING TO A STOP AT A LIGHT. FORTUNATELY, NO ONE WAS HURT. I DO NOT KNOW IF THERE WAS ANY OTHER DAMAGE TO THE CAR FROM THIS INCIDENT ESPECIALLY ANY OTHER INTERNAL COMPONENTS OR PARTS. I TOOK IT TO A HONDA DEALER. THEY WANT TO CHARGE ME OVER 1200 TO INSTALL NEW ONE AIR COMPRESSOR. I ASKED WHETHER THEIR WAS ANY RECALL ON THIS PART, THEY SAID NO BECAUSE IT DID NOT FALL UNDER EMISSIONS OR SAFETY. HE ALSO MENTIONED THAT SINCE I'M NOT THE ORIGINAL OWNER OF THE CAR AND IT HAS OVER 130,000 MILES, WARRANTY WON'T COVER IT. I'M GOING TO GET A SECOND OPINION FROM ANOTHER AUTO MECHANIC.
NHTSA complaint #10273691 — an unverified report by a vehicle owner.
at 136,200 milesCoppell, TX
ENGINE AND ENGINE COOLING
ADD ME TO THE LIST OF OWNERS WHO SUFFERED A CATASTROPHIC HONDA CR-V AIR COMPRESSOR FAILURE. IT'S A 2002 WITH 136K MILES. IT'S IN BEAUTIFUL CONDITION, WELL KEPT BY PREVIOUS OWNERS. I WAS DRIVING TO WORK AND I HEARD A TINNY GRINDING SOUND. I PULLED OVER AND LIFTED THE HOOD. DIDN'T SEE ANYTHING WRONG. CONTINUED DRIVING, BUT NOTICED THE AC WAS BLOWING WARM AIR. I CALLED BANKSTON HONDA (THE CLOSEST DEALER TO ME IN COPPELL, TX), WHO DIAGNOSED THE PROBLEM. THEY TOLD ME IT WOULD COST $3,100 TO REPAIR, BUT THAT I SHOULD CALL AMERICAN HONDA AND OPEN A CASE WITH THEM, SINCE THEY MAY AGREE TO COVER SOME OF THE COST. APPARENTLY THIS IS A WIDESPREAD ISSUE, ONE THAT HONDA APPEARS TO BE IGNORING FOR THE TIME BEING (AT LEAST UNTIL THEY'RE HIT WITH A CLASS ACTION LAWSUIT). WITH 100 DEGREE WEATHER, A WIFE AND TWO CHILDREN, THERE IS NO WAY WE CAN SURVIVE WITH A CAR THAT DOESN'T HAVE AC. WE CHOSE A 2002 HONDA CR-V BASED ON INCREDIBLY CONSISTENT POSITIVE FEEDBACK (SAFETY, RELIABILITY, VALUE RETENTION, ETC.). SO FAR THIS HAS BEEN THE ONLY ISSUE. OUR FAMILY CAN'T AFFORD TO PAY $3,100 TO REPAIR THE AC. WE REALLY NEED AMERICAN HONDA TO STEP UP AND AT LEAST PAY FOR THE PARTS. AMERICAN HONDA HAVE GIVEN ME A CASE NUMBER (N012009-05-2601731) AND ASKED THAT I WRITE THEM TO EXPLAIN WHAT HAPPENED SO THEY CAN MAKE A DETERMINATION AS TO WHETHER THEY'LL COVER ANY OF THE COST. I HOPE THEY AT LEAST PAY FOR THE NECESSARY PARTS. IF THEY COME THROUGH, THEY'LL CEMENT THEIR REPUTATION AND I'LL CONTINUE TO RECOMMEND HONDA TO MY FRIENDS AND FAMILY. IF THEY CAN'T OFFER ANY HELP, I'LL NEED TO JOIN THE CLASS ACTION LAWSUIT TO TRY TO RECOUP SOME OF THE COST. THIS IS CLEARLY A WIDE SPREAD PROBLEM, ONE THAT HONDA WILL EVENTUALLY NEED TO OWN UP TO. I ENCOURAGE EVERYONE TO GO TO THIS URL AND FILE THEIR INFO, IF ONLY TO PRESSURE AMERICAN HONDA TO DO THE RIGHT THING: HTTP://WWW.HONDA-LAWSUIT.COM/ THANKS, DON MONTALVO COPPELL, TX 2002 HONDA CR-V (136K MILES).
NHTSA complaint #10270019 — an unverified report by a vehicle owner.
at 80,900 milesKingsport, TN
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2002 HONDA CRV 4WD, 81000 MILES, HAS A DEFECTED AC COMPRESSOR THAT IS LOCKED UP. AMERICAN HONDA KNOWS ABOUT THE PROBLEM WITH AC COMPRESSORS IN THE CRV 2002-2005 MODELS AND WILL NOT ISSUE A RECALL TO FIX THE PROBLEM.
NHTSA complaint #10268768 — an unverified report by a vehicle owner.
at 95,000 milesOIL City, PA
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE TIMING CHAIN WAS THE CAUSE OF THE FAILURE, THUS THE ENGINE NEEDED TO BE REPLACED. SECONDLY, BECAUSE THE CONTACT DID NOT FOLLOW THE WARRANTY AGREEMENT, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR ANY REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
NHTSA complaint #10257403 — an unverified report by a vehicle owner.
at 103,600 milesHopewell JCT, NY
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT APPROX 45 MPH, THE ENGINE IN MY 2002 HONDA CR-V EX LOST POWER AND STALLED IN THE MIDDLE OF THE HIGHWAY. I WAS ABLE TO RESTART THE ENGINE AND GET IT TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN. I TRIED TO RESTART AGAIN BUT THE ENGINE COULD NOT TURN OVER. HAD CAR TOWED TO ACURA DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUG COULD NOT BE REMOVED FROM CYLINDER #3 AND THE ENGINE COULD NOT BE TURNED OVER. THE ENGINE HAD SEIZED. A COMPLAINT HAS BEEN FILED WITH HONDA AND THE CAR TOWED TO A HONDA DEALER FOR FURTHER INVESTIGATION. HAD I BEEN TRAVELING AT HIGH SPEED ON A LIMITED ACCESS ROAD THIS WOULD HAVE BEEN FAR MORE DANGEROUS AND MIGHT HAVE RESULTED IN SEVERE INJURY OR DEATH.
NHTSA complaint #10254033 — an unverified report by a vehicle owner.
at 100,191 milesMonterey Park, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ON A TRIP TO MERCED, CA.SUMMER OF 2008. MY 2002 HONDA CRV AIR CONDITION COMPRESSOR FAILED. IT REQUIRED REPLACED EVERY PART FOR ENTIRE A/C SYSTEM. THE SYSTEM FAILED WITHOUT ANY WARNING. TOTAL COST $3500. I DO THINK IF COMPRESSOR FAILED IT SHOULD NOT RUIN THE ENTIRE. THIS IS THE CLEAR CASE OF DEFECTIVE DESIGNED SYSTEM.
NHTSA complaint #10253092 — an unverified report by a vehicle owner.
at 158,000 milesSAN Jose, CAFire
ENGINE AND ENGINE COOLING
I AM FILING A REPORT DUE TO OIL THAT WAS LEAKED ONTO THE EXHAUST SYSTEM OF MY CAR AND RESULTED IN MY CAR CATCHING ON FIRE. THIS DAMAGE HAS BEEN ATTRIBUTED TO OIL FILTER GASKETS THAT HAVE NOT BEEN PROPERLY REMOVED. I HAVE CONTACTED HONDA, AND THEY HAVE ONLY OFFERED TO PROVIDE ME WITH A LETTER EXPLAINING THAT IT IS BEST TO HAVE MY OIL CHANGE AT THEIR DEALERSHIP. I FEEL IT IS A MANUFACTURE DEFECT TO HAVE A CAR MODEL THAT IS PRONE TO OIL FILTER GASKETS STICKING, ONLY TO RESULT IN OIL LEAKAGES AND FINALLY CAR FIRES. SUCH PRACTICES ARE NOT ONLY DANGEROUS, BUT IT IS UNETHICAL TO MARKET A PRODUCT TO THE PUBLIC THAT POSES SUCH DANGER. FURTHERMORE, NOT ALL HONDA BUYERS ARE NOTIFIED. I BOUGHT MY HONDA USED, AND NEVER RECEIVE AND SUCH LETTERS OR UPDATES, BEING UNKNOWINGLY EXPOSED TO HARM. I'M OUTRAGED.
NHTSA complaint #10251662 — an unverified report by a vehicle owner.