144 of the
661 complaints about the 2002 Honda Cr-V are about the
airbag system — 22% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
106,642 miles.
My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
NHTSA complaint #11584736 — an unverified report by a vehicle owner.
at 160,000 milesIrving, TX
AIR BAGS
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11542740 — an unverified report by a vehicle owner.
Wellington, FL
AIR BAGS
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA complaint #11491831 — an unverified report by a vehicle owner.
at 230,000 milesAthens, GAFire
AIR BAGS
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
NHTSA complaint #11472677 — an unverified report by a vehicle owner.
Omaha, NE
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO LOCAL HONDA DEALER NEARBY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO A SERVICE COMPANY IN PUERTO RICO. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11405040 — an unverified report by a vehicle owner.
Eureka, CA
AIR BAGS
AIR BAG DON'T WORK
NHTSA complaint #11394960 — an unverified report by a vehicle owner.
Laguna Hills, CA
AIR BAGS
AIR BAG LIGHT CAME ON AND WHEN I RAN MY "VIN" NUMBER ON YOUR WEBSITE, I FOUND OUT THERE WAS A RECALL FOR THIS. NEXT I TOOK MY CR-V INTO NORM REEVES HONDA IN IRVINE, CA. ON 12/9/2019 FOR MY 10:30 AM APPOINTMENT. AFTER THE PASSENGER SIDE AIRBAG IINFLATOR RECALL PROBLEM WAS RESOLVED, I PICKED MY CR-V UP AND WENT HOME. MY CR-V HAD (115,230) MILES ON IT AT THAT POINT. MY NEXT AIR BAG PROBLEM OCCURRED ON 8/18/2020 WHEN MY CR-V HAD (116,359) MILES ON IT. NOW I HAD THE "SIDE AIR BAG OFF" LIGHT COME ON. IT WOULD COME ON AND THEN GO AWAY AND THEN COME BACK ON AGAIN EVENTUALLY. AT THAT POINT, I CALLED UP NORM REEVES HONDA IN IRVINE AGAIN TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT. ON 8/25/2020 AT (116,418) MILES, I DROPPED OFF MY CR-V FOR MY 10:30 AM APPOINTMENT. I HAD AN INKLING THAT THIS NEW AIR BAG LIGHT COMING ON MIGHT HAVE HAD SOMETHING TO DO WITH THE ORIGINAL AIR BAG RECALL THAT WAS TAKEN CARE OF. AFTER THE CAR HAD BEEN CHECKED OUT, I WAS TOLD THAT ALL THE "DTC'S" WERE PULLED AND THAT THE "SIDE AIR BAG OFF LIGHT" HAD NOTHING TO DO WITH THE ORIGINAL AIR BAG RECALL THEY TOOK CARE OF. ON MY WAY HOME, I NOTICED A NEW LIGHT HAD COME ON NOW, THE (SRS) LIGHT. IT WAS THEN THAT I IMMEDIATELY TURNED AROUND AND WENT BACK TO NORM REEVES TO INFORM THEM OF THIS.THE SERVICE ADVISOR TOLD ME THAT THEY HAD NOTHING TO DO WITH THIS LIGHT COMING ON AND THAT SOONER OR LATER IT WOULD HAVE COME ON, SOMEWHERE DOWN THE ROAD IN THE FUTURE. I QUESTIONED THIS AND FRANKLY HAD A DIFFICULT TIME BELIEVING THIS! THAT "SRS" LIGHT HAD NEVER COME ON BEFORE SINCE I'VE OWNED THE CAR. NOW THAT LIGHT IS ALWAYS ON 100% OF THE TIME. THE SERVICE ADVISOR TOLD ME IT'S A COMPUTER RELATED ISSUE THAT'S CAUSING THE PROBLEM AND QUOTED ME A PRICE OF APPROX. $1200 TO GET IT REPAIRED. I SAID TO HIM, "ARE YOU SERIOUS?" AND SHOOK MY HEAD IN DISGUST AS I WALKED AWAY. I THINK THEY PULLED ONE OVER ON ME. DO YOU AGREE?
NHTSA complaint #11354605 — an unverified report by a vehicle owner.
at 61,000 milesSitka, AK
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE X5C FOR MY 2002 HONDA CR-V BUT HONDA HAS STATED IN 2 DIFFERENT PHONE CALLS THAT THEY DO NOT HAVE THE RESOURCES TO FIX MY CAR AT THIS TIME. DURING BOTH PHONE CALLS, THE HONDA REPRESENTATIVES TOLD ME NOT TO HAVE ANYONE RIDE IN THE PASSENGER FRONT SEAT. THE NHTSA WEBSITE LISTS THE 2002 CR-V AS ONE OF THE CARS THAT SHOULD NOT BE DRIVEN EXCEPT TO THE DEALER FOR REPAIR. MY DEALER, MENDENHALL AUTO IN JUNEAU, AK, HAS ADVISED ME THAT MY CR-V IS PART OF PHASE 5 AND THAT HONDA WILL NOT AUTHORIZE REPAIR OF MY VEHICLE AT THIS TIME. BASED ON THE INFORMATION FROM NHTSA AND HONDA, MY CAR IS NOT SAFE TO DRIVE BUT NEITHER HONDA NOR THE AUTHORIZED DEALER IS WILLING TO REPAIR IT. MENDENHALL AUTO STATED IT WILL PROBABLY BE NEXT SUMMER BEFORE REPAIR WILL BE AUTHORIZED. HONDA REFUSED TO GIVE ME A TIMELINE ESTIMATE FOR REPAIR, JUST REPEATEDLY STATING THEY WOULD CALL ME WHEN MORE INFORMATION IS AVAILABLE. THIS IS UNACCEPTABLE AND POTENTIALLY LIFE-THREATENING.
NHTSA complaint #11255189 — an unverified report by a vehicle owner.
Bronx, NY
AIR BAGS
NO AIR BAG
NHTSA complaint #11176061 — an unverified report by a vehicle owner.
Chattanooga, TN
AIR BAGS
"TAKATA INFLATORS" AIRBAG LIGHT SYMBOL KEEPS COMING ON IN DASHBOARD WHILE IN MOTION
NHTSA complaint #11173445 — an unverified report by a vehicle owner.
Chattanooga, TN
AIR BAGS
"TAKATA INFLATORS" AIRBAG WARNING LIGHT KEEPS COMING ON IN DASHBAORD WHILE DRIVING IN MOTION AT 15MPH SEATBELT WONT CLICK IN POSITION GOOD ALL THE WAY HAVE A HARD TIME BUCKLING THE SEATBELT INTO PLACE TAKE ABOUT 8 HARD TRIES INSTRUMENTAL PANEL LIGHTS WONT LIGHT UP IN DASHBARD AT NIGHT I CANT SEE THE ODOMETER OR SPEEDOMETER READINGS ALL THE LIGHTS ARE OUT AT NIGHT AND BOTH TURNING SIGNALS BLINKS TOGETHER ONLY AT NIGHT WHEN MAKING A TURN
NHTSA complaint #11173446 — an unverified report by a vehicle owner.
Granite City, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (WEBER FORD, 3465 PROGRESS PKWY, GRANITE CITY, IL 62040, 618-452-5400) CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11122747 — an unverified report by a vehicle owner.
at 190,440 milesAnaheim, CA
AIR BAGS
"TAKATA RECALL" MY HONDA-CRV WAS HIT BEHIND BY A YOUNG LADY IN NOVEMBER 2016. SHE ADMITTED HER FAULT AND HER INSURANCE COMPANY PAID FOR THE REPAIR TO THE GARAGE.THE REAR BUMPER WAS SEVERELY DENTED AND IT CREATED SOME OTHER MECHANICAL PROBLEMS AND THE GARAGE OWNER FIXED THEM.I DO NOT HAVE KNOWLEDGE ABOUT IT. EMPHATICALLY, I SHOULD SAY: # 1. WHEN THIS ACCIDENT TOOK PLACE THE AIR-BAG DID NOT DEPLOY. IT IS A BIG QUESTION ? # 2. THE GARAGE OWNER, DURING THE REPAIR DAYS ASKED ME TO TAKE THE VEHICLE TO ANOTHER GARAGE WHO DID THE 'WHEEL ALIGNMENTS." ONE OF THE PERSONS THERE TOLD ME " THE EXCEL IS NOT GOOD/DEFECTIVE AND NEED TO BE FIXED OR REPLACED... SOMETHING LIKE THAT AS FAR AS I CAN REMEMBER." I SAID THAT I CAN NOT AFFORD TO DO THAT NOW AND I BROUGHT THE VEHICLE BACK.I TOLD ABOUT IT TO MY GARAGE OWNER. HE INSPECTED IT AND SAID " CAN NOT SEE SUCH A THING, BUT WILL SEE LATER." SINCE THEN, I USE THE CAR WITH SUSPICIOUS AND SCARE TO DRIVE FAR AWAY PLACES. NEVER DRIVE ON FREE-WAYS. # 3. I GOT A DASH BOARD WARNING IN SEPTEMBER THIS YEAR. THE GARAGE OWNER SAID THAT ENGINE OIL NEED TO BE CHANGED AND I DID SO ON 09.26.2017. BUT STILL THE LIGHT IS ON ? I THINK IT SAYS " MAINTENANCE REQUIRED." WHY IS THE LIGHT IS ON EVEN AFTER OIL CHANGE IS DONE ? I DO NOT DRIVE THE VEHICLE EVERYDAY AS I CAN NOT AFFORD GAS MONEY. WE ARE STATE BENEFICIARIES AND THE STATE HAS CATEGORIZED US AS LOW INCOME FAMILY. MYSELF AND THREE FAMILY MEMBERS MOST OF THE TIME TRAVEL BY BUS. THEREFORE, I CAN NOT AFFORD TO PAY FOR REPAIRS AND KINDLY HELP ME TO FIX THESE ISSUES AT AN EARLY DATE. THANK YOU.
NHTSA complaint #11056895 — an unverified report by a vehicle owner.
Lebanon, NJ
AIR BAGS
TAKATA RECALL REIMBURSEMENT
NHTSA complaint #11051563 — an unverified report by a vehicle owner.
Norwood, MA
AIR BAGS
I RECEIVED IN THE MAIL A NOTICE FOR VEHICLES WITH TAMARA AIRBAGS FROM TK HOLDINGS INC, CONCERNING THE AIRBAGS IN THE ABOVE MENTIONED VEHICLE. I AM CONCERNED ABOUT THE ENDANGERMENT THIS MAY PRESENT. PLEASE ADVISE ME ON WHAT STEPS I NEED TO TAKE TO CORRECT THIS PROBLEM.
NHTSA complaint #11042685 — an unverified report by a vehicle owner.
at 167,000 milesRoswell, GACrash1 injured
AIR BAGS
I HAD BEEN DRIVING FOR APPROXIMATELY 30 MINUTES. AS I DROVE ALONG I-575 - A 4-LANE HIGHWAY - I NOTICED A KIND OF POWER SURGE FROM MY ENGINE. MY SPEEDOMETER REGISTERED 80 MPH! I APPLIED THE BRAKES BUT WAS UNABLE TO SLOW THE CAR MORE THAN 20-30 MPH, AND THEN IT STARTED TO CREEP BACK UP. I EXITED AT THAT POINT, KNOWING I NEEDED HELP. I WAS STILL GOING MUCH TOO FAST. I LOOKED FOR A SERVICE STATION AND NOT ONLY WAS THERE NONE, WITHIN SECONDS I WAS FACED WITH A RED LIGHT WITH 4 LANES OF CROSS TRAFFIC (GEORGE BUSBY PARKWAY) - I COULDN'T STOP THE CAR! SO I TOOK IT OFF THE ROAD IN A CONTROLLED CRASH, GOING OVER THE CURB, 6 OR SO FEET OF GRASS, A HUGE HEDGE, AND CRASHED INTO A VERY TALL, MATURE CRAPE MYRTLE. THANK GOD THE CAR FINALLY STOPPED. I WAS FORTUNATE THE CRAPE MYRTLE CONSISTED OF MULTIPLE TRUNKS RATHER THAN BEING AN OAK OR SIMILAR. THE CRAPE MYRTLE MANAGED TO DISSIPATE THE IMPACT OF MY CAR AND I ONLY SUSTAINED A BROKEN WRIST. THE AIR BAG DID NOT DEPLOY. MY INSURANCE COMPANY IS CHARGING ME WITH DRIVING OUT OF CONTROL!!!!
NHTSA complaint #11034205 — an unverified report by a vehicle owner.
at 133,000 milesKearneysville, WVCrash
AIR BAGS
I WAS INVOLVED IN AN INCIDENT WHERE A VEHICLE PULLED OUT IN FRONT OF ME AND I HIT THEM. THE DAMAGE TO DRIVER SIDE FRONT END DAMAGE IS SUCH THAT I AM UNABLE TO OPEN THE DRIVERS DOOR OR DRIVE THE VEHICLE SAFELY WITHOUT REPAIR. I DO NOT UNDERSTAND WHY THE AIRBAG SYSTEM FAILED TO DEPLOY. I DID TAKE MY VEHICLE IN FOR THE SAFETY RECALL AIRBAG REPLACEMENTS WHEN NOTIFIED.
NHTSA complaint #11030688 — an unverified report by a vehicle owner.
at 200,000 milesHigh Ridge, MOCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER, NECK, AND LOW BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TAKEN TO PAUL PAINT AND BODY SHOP IN HIGH RIDGE, MO, WHERE THE VEHICLE WAS BEING REPAIRED FOR THE CRASH DAMAGE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL POSITION LOCK FAILED TO ADJUST AND REMAIN SECURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10994473 — an unverified report by a vehicle owner.
at 188,000 milesBokeelia, FLCrash3 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN THE STOP SIGN AND WAS T-BONED BY THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE SEAT BELT PRETENSIONER FAILED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED A BROKEN KNEE CAP AND UPPER TORSO INJURIES. THE REAR PASSENGER SUSTAINED BACK INJURIES AND THE DRIVER SUSTAINED BACK AND TORSO INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR A RECALL IN 2010. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL SPECIFICS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000. UPDATED 05/17/17*LJ UPDATED 08/07/2017
NHTSA complaint #10967734 — an unverified report by a vehicle owner.
at 142,000 milesSpring, TXCrash1 injured
AIR BAGS
MY CAR WAS TOTALED BUT NONE OF THE AIRBAGS DEPLOYED. WITH SUCH A HUGE DAMAGE WHICH HAPPENED ON A HIGHWAY AT HIGH SPEED WITH TWO FLIPS AND HIT A TREE BEFORE IT CAME TO AN UPSIDE DOWN STATIONARY POSITION, THE AIR BAGS SHOULD HAVE DEPLOYED AS A SAFETY FEATURE BUT NONE OF THEM DID. THE PHOTOS OF THE WRECKED CAR WERE ATTACHED.
NHTSA complaint #10954125 — an unverified report by a vehicle owner.
at 173,000 milesEvergreen, CO
AIR BAGS
HAD THE RECALLS DONE AND NOW THE SRS LIGHT WILL NOT GO OUT. HAVE TRIED THE RESET AND HOOKED UP MY CODE READER - CODE READER HAS NO INDICATION OF A PROBLEM. RESET DID NOT WORK. CONCERNED ABOUT SAFETY AND ALSO DO NOT WANT TO TAKE IT TO A DEALER FOR A $100+ DIAGNOSTIC IF IT IS HONDA'S FAULT. SEEMS A LOT OF OWNERS ARE HAVING THIS PROBLEM. CAR STARTS AND RUNS FINE BUT THE SRS LIGHT REMAINS ON. IS THERE A WARRENTEE WITH THE SAFETY SYSTEMS.
NHTSA complaint #10910308 — an unverified report by a vehicle owner.
at 170,000 milesGrass Valley, CA
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10885868 — an unverified report by a vehicle owner.
at 69,000 milesJuncos, PRCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO SLOW THE VEHICLE. THE CONTACT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO THE UPPER ARM AND BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA complaint #10884976 — an unverified report by a vehicle owner.
at 180,000 milesGilbertsville, PA
AIR BAGS
LAST NIGHT AROUND 8PM MY HUSBAND AND I WERE LEAVING A CLIENTS HOUSE IN LEESPORT. WE WERE GOING SOUTH ON RT 183. WE WERE DRIVING APPOXIMATLY 20 MPH. WITH NO WARNING AT ALL, A BIG DEER JUMPED AND SLAMMED INTO THE DRIVERS SIDE. HITTING THE FRONT SIDE OF THE VEHICLE. WE PULLED OFF OF THE ROAD IMMEDIATELY. THE FLUID FROM RADIATOR WAS LEAKING OUT.
NHTSA complaint #10870875 — an unverified report by a vehicle owner.
at 160,000 milesSergeant Bluff, IACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 45 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, HEAD, AND LEFT HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 02/19/16*LJ
NHTSA complaint #10788284 — an unverified report by a vehicle owner.
NEW Port Richey, FL
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10787927 — an unverified report by a vehicle owner.
at 107,000 milesCircleville, OH
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). SHORTLY AFTER THE REPAIRS, THE SRS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE SRS COMPUTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. UPDATED 01/27/16*LJ
NHTSA complaint #10760963 — an unverified report by a vehicle owner.
at 53,472 milesSmithtown, NY
AIR BAGS
THE SRS LIGHT CAME ON WITHOUT AN ACCIDENT. HONDA DETERMINED IT WAS THE SRS CONTROL UNIT THAT FAILED. THE COST FOR REPLACEMENT WAS $692.05
NHTSA complaint #10758544 — an unverified report by a vehicle owner.
at 253,000 milesRiner, VACrash3 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE FAILURE OCCURRED AS THE VEHICLE CRESTED THE TOP OF A HILL AND THE CONTACT REACHED UP TO PULL DOWN THE SUN VISOR. IMMEDIATELY AFTERWARDS, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND FRAGMENTS FROM THE AIR BAGS BRUISED THE CONTACT'S HAND. THE CONTACT AND TWO PEOPLE FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. BOTH VEHICLES WERE DESTROYED AND TOWED AWAY BY BOTH PARTIES' INSURANCE COMPANIES. THE FAILURE MILEAGE WAS 253,000. ...UPDATED08/20/15 *BF UPDATED 11/27/2015
NHTSA complaint #10748666 — an unverified report by a vehicle owner.
Florham Park, NJ
AIR BAGS
I HAVE BEEN WAITING FOR HONDA TO REPLACE MY DRIVER'S AIRBAG. I CONTACTED MY LOCAL HONDA DEALERSHIP OVER THREE MONTHS AGO TO SCHEDULE A TIME FOR THE PASSENGER AIRBAG TO BE REPLACED. THEY'VE NEVER CALLED ME BACK. WHEN I CALL THEM, THEY TELL ME THE PART IS ON BACK ORDER. THE DEALERSHIP IS: MADISON HONDA, 280 MAIN ST, MADISON, NJ 07940. I WOULD LIKE MY VEHICLE SERVICED AS SOON AS POSSIBLE.
NHTSA complaint #10748027 — an unverified report by a vehicle owner.