101 of the
2,438 complaints filed about the Honda Hr-V
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 2023.
Car paint is White Orchid Pearl and had been issued NHTSA complaint about it. The manufacturer lately issued warranty for the paint limited to 7 years (Mar/2025). Car paint started to chip off firstly on the driver side door as a small spot in 2022 and when notified the dealer, they did not pay much attention. Later on it was peeling off on the windshield on the passenger side. By the time I brought it to dealer's attention during a routine maintenance in Apr/2025, it was pass the manufacturer warranty and was told they cannot do anything about. Suddenly on Jun/2026 the car paint on the roof started to peel off in sheets exposing several inches at once. And the spots that were already damaged are now very wide spread. It surely indicate a manufacturing defect and when contact American Honda for assistance they claim it passed the warranty and now the responsibility if the customer. I find this not acceptable and why I should be bearing the fault of the manufacturer and that happen right after their limited warranty ending make me to think that of a hoax and ingenuine.
NHTSA complaint #11757340 — an unverified report by a vehicle owner.
The contact owns a 2022 Honda HR-V. The contact stated that after a rainstorm, the driver’s side floor was wet. The vehicle failed to start days later. There were no warning lights illuminated. The vehicle had previously experienced a fuel pump failure. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The dealer stated that the failure might be related to the fuse box underneath the dashboard, the wiring harness, and there was corrosion from a water leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The case was later closed. The manufacturer confirmed that there was no warranty coverage on the vehicle. The failure mileage was approximately 30,000.
NHTSA complaint #11756733 — an unverified report by a vehicle owner.
Back window of vehicle just shattered while parking without any physical damaged. This happened common with 23 and 24. Did not expect happened with model 25
NHTSA complaint #11753423 — an unverified report by a vehicle owner.
I am filing a formal complaint regarding two critical manufacturing defects on my 2018 Honda HR-V that pose immediate safety risks and financial losses: 1. CRITICAL SAFETY ISSUE (Instrument Gauge Failure): The digital display gauge on the right side of the driver's dashboard consistently blinks out and displays entirely unreadable, corrupted characters. This failure makes it impossible to monitor the fuel gauge or know how much gasoline remains in the vehicle. This defect is highly temperature-dependent, becoming severely worse during colder months. Not being able to read the fuel gauge creates an immediate, dangerous safety hazard, risking sudden, unexpected engine stalling on active highways or getting stranded in hazardous conditions. 2. MANUFACTURING DEFECT (Paint Delamination): The vehicle is exhibiting severe paint peeling and flaking on the roof in four distinct places. The exterior clear coat and base coat are actively separating from the underlying primer due to an inherent manufacturing adhesion failure. The vehicle features the White Orchid Pearl color (Paint Code: NH-788P). American Honda Motor Co. previously acknowledged this exact production defect by issuing a Warranty Extension under Technical Service Bulletin (TSB) 19-064, extending coverage for 2016–2018 HR-Vs for 7 years. However, because this premature failure is only now manifesting on my vehicle, Honda Corporate and local dealerships are refusing to cover the thousands of dollars in necessary repair costs, claiming the 7-year window has expired. Limiting the remedy to an arbitrary timeframe for an inherent manufacturing defect leaves consumers with a structurally degrading vehicle (exposure to rust and metal deterioration) & zero recourse. Respectfully request that the Office of Defects Investigation compel American Honda to address the dashboard electrical failures and expand or reopen the remedy for known White Pearl paint peeling defect to ensure consumer safety& manufacturer accountability
NHTSA complaint #11748651 — an unverified report by a vehicle owner.
The paint on the body of my vehicle has been chipping away, enlarged chunks randomly. When it rains or there is moisture in the air it’s causing the body to rust.
NHTSA complaint #11745065 — an unverified report by a vehicle owner.
Rear liftgate window spontaneously cracked no signs of damage to the rear of vehicle rear glass was mostly intact but had tempered glass fracturing throughout while car was parked. In terms of safety, glass breaking spontaneously can cause damage to eyes/ect. Police report filed, Dealership denies that it is an issue for the 2024 HRV model only 2023. No warnings, or symptoms just the rear window cracking.
NHTSA complaint #11744006 — an unverified report by a vehicle owner.
Subject: Paint Failure – Known Defect (Honda White Paint Peeling) Vehicle Information: - Year: 2016 - Make: Honda - Model: [Fit or HR-V — fill in] - Color: Orchid White Pearl (NH-788P) - Purchase Date: August 2016 Complaint: I am reporting a paint defect affecting my 2016 Honda vehicle with Orchid White Pearl paint. The paint has been actively peeling since early September 2022 and has progressively worsened over time, now affecting numerous areas of the vehicle. The peeling is occurring without any external damage, impact, or misuse, and appears to be a spontaneous coating failure. Honda previously acknowledged this issue and issued a warranty extension for affected vehicles. However, I was denied assistance solely because the vehicle is now outside the extended warranty period, despite the defect clearly matching known failure conditions. This issue is widely reported among Honda vehicles with this paint color and model years. There are also class action lawsuits alleging that Honda vehicles suffer from defective white paint that peels and delaminates due to manufacturing defects. Safety Concern: While primarily cosmetic, peeling paint exposes underlying metal surfaces, which may lead to corrosion and long-term deterioration if not addressed. Request: I request that this issue be documented and investigated as a manufacturer defect. Consumers should not bear the cost of widespread premature paint failure that has already been acknowledged by the manufacturer. Additional Notes: Honda corporate has denied assistance based solely on warranty expiration, not on the nature of the defect itself.
NHTSA complaint #11735882 — an unverified report by a vehicle owner.
NCDS/CDSP Statement of Claim Case Reference (Honda): XXX Vehicle: 2026 Honda HR-V | VIN: [XXX] Mileage: 1,227 Description of Dispute: I am seeking reimbursement of $1,200 for the repair of a manufacturing defect. On [Date], only six weeks after delivery, the rear spoiler with light assembly (Part# 74950-3W0-A11) detached and flew off the vehicle during normal driving. Evidence of Manufacturer Defect: Professional Inspection: I presented the vehicle to an authorized Honda dealership. After a physical inspection and photographic documentation, the dealer determined the failure was a manufacturer defect. They verified the condition of the mounting points and proactively ordered the replacement part under warranty. Arbitrary Denial: A Honda District Manager denied the claim via email without ever physically inspecting the vehicle. The denial cited "probable outside influence" but provided no engineering report, inspection notes, or factual evidence to support this conclusion. Legal Presumption: Under the California Song-Beverly Act and the Magnuson-Moss Warranty Act, the burden is on the manufacturer to prove misuse or "outside influence" for a failure occurring at 1,227 miles. A factory-installed component detaching at this mileage under normal use is a "nonconformity" to the express warranty as a matter of law. Attempts to Resolve: I opened a case with American Honda (Case #XXX). Despite the dealer’s initial findings and my documentation of the failed mounting points, Honda has refused to honor the 3-Year/36,000-Mile New Vehicle Limited Warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11734407 — an unverified report by a vehicle owner.
Premature of paint peeling -- Front part of roof area, few inches from the windshield. It is about 1 1/2 inches( wide) X 2 1/2 ( Long) inch and growing. There are other small spots area on left rear passenger door area and in the trunk area. The paint is flaking off and it keeps getting bigger. Few areas on passenger side around the windshield frame work.
NHTSA complaint #11731389 — an unverified report by a vehicle owner.
I own a 2024 Honda HR-V. During the second winter of ownership, the windshield cracked under normal conditions without any known impact, collision, or external force. The vehicle was taken to an authorized Honda dealership for inspection. The dealership did not document any cause of the crack and did not identify any impact damage. Instead, they only provided an estimate for replacement. Despite the lack of documented external cause, the manufacturer has classified the damage as “external” and declined responsibility. I am concerned that this may indicate a potential defect in the windshield or structural stress issue, as the crack occurred without any identifiable external trigger. I am submitting this report to ensure this issue is documented in case similar incidents occur with other vehicles.
NHTSA complaint #11730069 — an unverified report by a vehicle owner.
Rear Hatch glass has shattered while the vehicle is unoccupied two times now. Honda said it was inspected and was fine after the first rear glass was replaced and then the same thing happened again. They state they have no recall, just a safety inspection. Service bulletin 24-012. First Date of damage: 12/15/2023 Second Date of Damage: 3/30/2026
NHTSA complaint #11729760 — an unverified report by a vehicle owner.
I own a 2017 Honda HR-V with White Orchid Pearl paint (NH-788P) that has experienced significant paint peeling and flaking on the roof, hood, and upper panels despite normal care. This appears to be a known manufacturing defect affecting many vehicles with this paint code. **Honda Motor Company acknowledged the issue in Service Bulletin A19-064 and extended the warranty for paint failure, but Honda refused assistance because my vehicle is slightly outside the warranty period. The defect significantly impacts the vehicle’s appearance, value, and could eventually lead to corrosion. Additionally, my vehicle has had a long-term water leak from the rear hatch/roof area, with water entering the tail lights and interior. The leak has worsened and is now soaking the seats, seatbelts, and headliner inside the vehicle. The dealership says they must remove the headliner and wants to charge $1,500 just for diagnosis, which I cannot afford. I believe this is also a manufacturing defect, as similar roof and water leak problems have been reported by other Honda owners. I am requesting that this issue be investigated and that the manufacturer be held responsible for these defects.
NHTSA complaint #11724050 — an unverified report by a vehicle owner.
My vehicle suddenly developed electrical problems and would not start. Before it completely failed, I began seeing warning lights on the dashboard, including a PARK warning and an engine oil light. The vehicle had been operating normally earlier that day, but later became totally unresponsive. The doors would not unlock electronically and the car would not start. This happened after a period of heavy rain. When the vehicle was inspected by a Honda dealership, they found signs of long-term water intrusion and corrosion affecting electrical components and wiring. I later learned that the vehicle had previously been repaired for water intrusion through the rear hatch/tailgate area, which may have allowed moisture into the vehicle over time. The car is now inoperable. This raises safety concerns because electrical failures like this can lead to sudden loss of reliability, inability to start the vehicle when needed, or potential failure while driving. The issue has been confirmed by a dealership service department, and the vehicle remains unusable. I am concerned that water may be entering through the tailgate or rear hatch area and damaging electrical systems. I have also seen similar complaints involving water intrusion and electrical failures in this model.
NHTSA complaint #11719223 — an unverified report by a vehicle owner.
The car failed inspection due to rust which had formed at the attachment points where the body is bolted to the chassis. The importance of this location made this rust a severe safety risk. The problem existed on both left and right sides of the vehicle. The fact that water was channeled to these locations with no opportunity for drainage or rust protection is a clear design flaw. The vehicle had only 46,000 miles. Every repair shop I took the car to said "such a young vehicle should not be rusting like this". They all suggested that Honda should be responsible to fix this because the car was poorly designed.
NHTSA complaint #11713140 — an unverified report by a vehicle owner.
The rear windshield of my 2023 Honda HRV shattered and broke randomly. There was no collision, tampering with, or theft attempts. No one was around the car. The rear windshield simply shattered - less than 48 hours after I purchased the car.
NHTSA complaint #11699933 — an unverified report by a vehicle owner.
I purchased my car in December 26, 2024 brand new. in January 2025 I had a rock hit my windshield which caused a crack. I had it replaced. Then in June and another rock hit my windshield, which caused another crack, and that windshield was replaced again on August 6, 2025. Within 3 weeks of having it replaced a small piece of gravel hit the windshield causing another crack which I have not replaced yet. Since the last crack, I now have an additional crack cause by another small piece of gravel. I contacted the Honda dealer to which they said "sorry you just have bad luck" I have also filed a complaint with Honda customer service. I've done a little digging, and this seems to be a trend with the new 2025 HR-V body style. I'm concerned that if the windshield is this easy to break with small gravel what would happen if something larger was to hit the windshield? it could potentially lead to serious injury. In my uploaded pictures I have photos of current damage, and my first invoice from January. if needed I can obtain the invoice from the second repair in August. the pictures I've uploaded happened after the August 6th 2025 repair.
NHTSA complaint #11690428 — an unverified report by a vehicle owner.