158 of the
2,438 complaints filed about the Honda Hr-V
are about the fuel system —
6% of everything owners reported.
The worst model year for it is 2019.
AMENDMENT TO SAFETY COMPLAINT: FAILURE OF RECALL REMEDY / USE OF LEGACY PART Vehicle: 2020 Honda HR-V NHTSA Recall Campaign Number: 23V858000 (Low-Pressure Fuel Pump) [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.] Chronological Safety History: •January 2025: Mandatory fuel pump safety recall performed at an authorized Honda franchise. •September 2025: Catastrophic engine stall occurred at highway speeds. •June 12, 2026: Second catastrophic engine stall occurred at highway speeds. Critical Update: Following these severe stalling events, I presented the vehicle to franchised dealer Zeigler Honda. The dealership service department engaged in fraudulent diagnostic practices to evade liability. They falsely claimed the stalling was due to "bad gas," refused to perform a secondary repair, and released a hazardous vehicle back onto public roads. Due to the immediate threat to public safety, I brought the vehicle to a certified independent mechanic. Upon replacement of the system, a component breakdown revealed that the recall part installed in January 2025 was actually an identical, low-density defective legacy component subject to the original recall. The independent mechanic's invoice factually confirms a total mechanical failure of this fuel pump component [The 2020 Honda HR-V is under an active, massive federal safety recall for low-pressure fuel pump failure.]. The system breakdown confirms the plastic impeller deformed and jammed, completely disproving Zeigler Honda's fabricated "bad gas" diagnosis [Honda’s official recall documentation states that the low-pressure fuel pump fails because the plastic impeller absorbs fuel, deforms, and jams against the pump housing, causing the vehicle to stall.]. Regulatory Request: I request that the Office of Defects Investigation (ODI) audit this dealership immediately. Zeigler Honda is actively falsifying safety diagnoses to cover up the defective fuel pump
NHTSA complaint #11755834 — an unverified report by a vehicle owner.
The contact owns a 2027 Honda HR-V. The contact stated that while driving at an undisclosed speed, the vehicle experienced excessive fuel consumption and required refueling before driving 40 miles. The contact stated that the accelerator pedal was depressed to the floor for the vehicle to accelerate properly. The vehicle shuddered, and an unknown equipment warning light was illuminated. The vehicle was taken to two dealers; however, the failure could not be duplicated or diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.
NHTSA complaint #11752673 — an unverified report by a vehicle owner.
It started as all the dashboard lights came on, and the car smelled like gasoline. Then when I would fill up my gas tank, it would only go to 3/4 of a tank and the gas fumes increased. I was parked at the VCU campus parking lot when the gas started to leak out of the bottom of the car. The fire department came and said I could not drive the car until it was serviced. I was told at the mechanic that there is a hairline crack at the top of the fuel pump housing. The transfer tube was hung up on the float, causing false fuel tank readings. Had I been driving the car it could have caught fire which would have been disastrous and possibly fatal to myself and others around me. I bought this car in 2019. The white paint is starting to flake off. The car is starting to rust. This is the worst vehicle I have ever owned.
NHTSA complaint #11745058 — an unverified report by a vehicle owner.
My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.
NHTSA complaint #11743597 — an unverified report by a vehicle owner.
While driving, starting from a stop sign / or traffic light, the vehicle will stall out upon light acceleration. Going through the recall information, it appears that many 2017 Honda HRV and 2018 Honda HRV have a safety recall for the fuel pump ( located inside the fuel tank / under the drivers seat). For whatever reason, my HRV is not included in the recall but suffers from the exact same problems as the recalled vehicles. This has happened numerous times, in light traffic and in extremely heavy traffic where my life was put in danger by this stalling issue.
NHTSA complaint #11737980 — an unverified report by a vehicle owner.
The instrument cluster "flickers" due to a bad connection. This cluster contains the odometer, fuel gauge, and other vehicle information. It does not work at all when the outdoor temperature is cold. I took this to my Honda dealer and they state it was a bad connection and I would have to pay to replace the whole cluster for $1800. This is unacceptable and Honda should have to fix this as it is a known problem - this has the potential to cause an accident for someone to run out of gas in busy traffic. And not being able to see the odometer/mileage or oil life indicator is not acceptable. This has been a life of the car problem which has gotten worse and is no longer working no matter the outside temperature.
NHTSA complaint #11705029 — an unverified report by a vehicle owner.
Vehicle lost power 3 times within a 3 month period, with inability to go above 40 mph on the freeway. Dates of loss of power are: 8/31/25, 9/14/25, 11/16/25 Safety is of grave concern due to loss of power and inability to drive over 40mph on freeway. Took into (2) dealerships three times and they were unable to diagnose issue. The vehicle has been inspected 3 times. This vehicle should be added to the recall listing as this is the same engine issue with losing power. There were no warning lamps, messages or other symptoms prior to the failures.
NHTSA complaint #11700162 — an unverified report by a vehicle owner.
Car has 22,000 miles and has a bad fuel pump causing multiple cylinder misfire and loss of power. There was a recall on others in the same year but not this one giving the year and millage and the fact that it's the same issue as the recalled other units logically it should have been part of the recall, and the recall needs to be broadened to include these batches of fuel pumps as well. as is its and expensive repair for a defective part that could be a safety issue. Thanks
NHTSA complaint #11691539 — an unverified report by a vehicle owner.
My car keeps stalling. It stalled on me about 10 times already. It keeps happening when I’m driving slow and on a stop light. I took it to 2 mechanics and they said the system is not showing anything. I took it to the dealer and said the same thing. The dealer had my car for 3 days, trying to test drive it but they said nothing happened and they don’t know what’s wrong. I took the car back, drove it the next day and it stalled on me again. It stalled on a parking lot, it stalled on a stop light 4 times today 9/25/2025. I took it to another mechanic and they said it’s the fuel pump. They told me that 2020 Honda HRV had recalls for the fuel pumps but my car VIN is not part of it.
NHTSA complaint #11689726 — an unverified report by a vehicle owner.
Merging into traffic and car began shaking, stuttering, dash lights all flashing. Pulled to side of highway + shut vehicle off. Checked exterior of vehicle + tires, all ok. Turned back on and unable to drive it safely. Got to Tires Plus (closest open facility) CVT belt deteriorated in transmission. Notorious issue for the 2017 HR-V. Towed to O'Malley Honda in Wausau, WI, for 2nd opinion. Concurred with transmisdion replacement needed due to deteriorating CVT belt. Would like financial assistance to repair vehicle.
NHTSA complaint #11681595 — an unverified report by a vehicle owner.
While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of a problem prior to this incident. Upon discussion with several HRV owners and forums this issue is likely caused by cracked solder joints on the board for the instrument cluster. The leadfree solder used appears to fail causing connection issues for the pins on the board and erratic read outs and displays. I plan to have the dealer look at the vehicle shortly. This problem is known and reported prolifically on discussion boards. Honda has released several service notices internally related to this issue for CRVs and Civics, but no recalls and not for HRVs.
NHTSA complaint #11679900 — an unverified report by a vehicle owner.
Component/System that failed: Fuel mileage range display began fluctuating erratically after a fuel pump recall repair on [XXX], at Open Road Honda, Edison, NJ. Is it available for inspection? Yes. How safety was put at risk: The fuel range display jumps unpredictably (30+ miles up or down), especially after refueling. This causes a driving distraction by pulling my focus from the road. Has the problem been confirmed by a dealer or service center? Open Road Honda confirmed the issue, stating the system lost 63,000 miles of driving data during recall repair and won’t stabilize until 100,000 miles are driven. A second Honda dealer said this is not normal and recommended diagnostics. Has the vehicle or component been inspected by the manufacturer or others? Yes. Inspected multiple times by Open Road Honda and reviewed by their District Parts & Service Manager (DPSM) from American Honda, who called it a “normal characteristic” post-recall. Honda Corporate opened a case but found the explanation unreasonable. Warning lamps or messages: None. When symptoms first appeared: Days after the recall repair in February 2025. Summary: I provided photo/video evidence and returned multiple times for service, but the issue remains unresolved. The head mechanic told me to “just not look at the mileage range.” The problem began after the recall and continues, causing distraction. I request investigation and a proper fix to restore the vehicle’s original condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11679162 — an unverified report by a vehicle owner.
The contact owns a 2019 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11677079 — an unverified report by a vehicle owner.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to immediately start. The cause of the failure was not yet been determined. The failure mileage was 22,000. Parts distribution disconnect.
NHTSA complaint #11670691 — an unverified report by a vehicle owner.
There was a light on the vehicle with the sensor P2337 & parking brake sensor and I took the vehicle to a garage who evaluated the car, cleared the light. They stated if the light came back on to return to the dealer. While I was driving the car, the lights returned when the car suddenly lost acceleration while driving the day after the licensed mechanic had evaluated it and stated it was fine. I was on a 55MPH highway and was able to brake at the nearest stoplight by placing the car in neutral. It would not move forward or reverse or engage in gears. I turned off the car, placed in neutral, and pushed the car with my wife pushing as well as steering the car into the nearest safe area. I had it towed to the Honda. The transmission was cracked all the way down the side and fluid had metal in it. The dealer inspected the vehicle and told me that the transmission (CVT) needs to be replaced and that it is a known issue, though my VIN is not included. I requested from Honda an expansion of VIN.
NHTSA complaint #11669674 — an unverified report by a vehicle owner.
My vehicle has the check engine light on due to problems in the fuel tank emissions system. I have taken the vehicle to the dealer on more than 7 occasions and they have not provided a solution. The vehicle is expelling gases through the fuel tank cap and has an excessively bad smell of gasoline.
NHTSA complaint #11666808 — an unverified report by a vehicle owner.