The contact owns a 2023 Honda HR-V. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the steering wheel was sticking and was firm. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with steering rack failure. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The contact stated that the failure was a known failure with similar vehicles. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,000.
NHTSA complaint #11757991 — an unverified report by a vehicle owner.
The contact owns a 2019 Honda HR-V. The contact stated that while inspecting the vehicle for an Emissions test. The contact stated that it was determined that the vehicle had failed the inspection due to a steering box failure. The contact stated that the failure of the part occurred every two years, and the current failure was the third occurrence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
NHTSA complaint #11753761 — an unverified report by a vehicle owner.
•Steering rack •Unstable steering •dealership •no No messages, began while I was on the highway and had to control the steering on the highway. Which can create a accident .
NHTSA complaint #11751951 — an unverified report by a vehicle owner.
The steering on my ‘25 Honda HRV is sticky, at freeway speeds it makes even slight corrections dangerous. What was meant to be a slight curve turns into a swerve. Steering feels sticky and requires more force to move. I was driving on a curve and attempting to follow the curve on the freeway and the wheel wouldn’t smoothly go
NHTSA complaint #11750082 — an unverified report by a vehicle owner.
Today while driving my car steeling wheel was super hard to turn and all my warning signals came on and it did an emergency brake on the highway … which was super dangerous.
NHTSA complaint #11746863 — an unverified report by a vehicle owner.
I purchased a used 2022 Honda HR-V with approximately 32,000 miles. Upon experiencing severe steering anomalies, a professional mechanical inspection revealed that a non-compliant, off-market/aftermarket steering rack had been installed on the vehicle. This was done without my knowledge or disclosure at the time of sale.This unapproved component presents an immediate safety risk of sudden steering loss, binding, or unexpected mechanical failure at highway speeds. This generation of the Honda HR-V is currently subject to a massive 1.7-million-vehicle NHTSA steering recall (Campaign 24V744) for "sticky steering" and gear defects. While the recall officially targets 2023–2025 models, my 2022 model is experiencing identical low-mileage steering failures. It appears the previous owner installed a cheap, undocumented aftermarket rack to bypass these exact steering defects before trading it in, which the selling dealership failed to detect during their safety inspection.I am filing this report to document an immediate vehicle safety hazard and to urge the NHTSA to expand its current steering defect investigation to include the 2022 model year, as these vehicles are suffering from the same core steering system vulnerabilities.
NHTSA complaint #11746166 — an unverified report by a vehicle owner.
NHTSA Safety Defect Complaint Vehicle Information: 2022 Honda HR-V Current Mileage: 11,000 miles VIN: [XXX] Description of Safety Defect: I am filing an urgent safety complaint regarding a life-threatening steering failure on my 2022 Honda HR-V, which currently has only 11,000 miles. While driving, the electronic steering wheel intermittently catches, binds, and momentarily locks up. This requires sudden physical force to break it free, causing the vehicle to jerk and creating an immediate crash hazard. An authorized Honda dealership inspected the vehicle and pulled diagnostic code C1420-29 (Main Torque Sensor and Sub Torque Sensor Incorrect Correlation). This exact diagnostic code, physical binding symptom, and component failure mechanism match the identical factory defect outlined in Honda's active 1.7-million vehicle steering safety recall (NHTSA Recall #24V744000). My vehicle carries a rebuilt title due strictly to documented cosmetic rear tailgate damage. The front suspension, front impact zones, and the steering gearbox assembly were completely untouched in the prior incident and remain in original factory condition. American Honda Corporate has formally refused to repair this hazardous defect because the VIN is not explicitly covered under the current production batch parameters of Recall #24V744000, and they are using the branded title to deny out-of-warranty safety liability. I am requesting that the NHTSA investigate this failure and push for an expansion of the recall population to include 2022 models experiencing identical torque sensor correlation failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11745222 — an unverified report by a vehicle owner.
Vehicle Information: •Year/Make/Model: [2022, Honda HR-V •VIN (17 digits): [[XXX] •Current Mileage: 22000 Miles Description of Safety Defect: The electronic power steering system suffers from a severe defect causing the steering wheel to seize, bind, and freeze completely locked while the vehicle is in motion. This binding defect causes a sudden, unpredictable loss of steering control, forcing the driver to struggle with the wheel or wait for the system to loosen, presenting an extreme, imminent risk of a motor vehicle crash, injury, or death. Chronological Incident Summary: Over the last six months, the steering wheel on this vehicle has frozen completely while driving on four separate occasions. The incidents occurred under normal driving conditions at varying speeds. During each occurrence, the steering wheel momentarily locked tight, resisting all manual steering input. The vehicle did not provide any electronic warning lights or dashboard errors prior to or during the failures. Control was only regained after forcefully wrestling with the wheel or, in some cases, safely pulling over to restart the vehicle engine. Manufacturer/Dealer Action: The vehicle was taken to an authorized Honda dealership to address this catastrophic safety failure. However, the service department refused to acknowledge the issue, stating they could not replicate the malfunction and declined to perform any diagnostic repairs. Public Context & Recall Relevance: This defect perfectly replicates the failure mode thoroughly documented under NHTSA Recall Campaign 24V744000 for "sticky steering" and binding gearboxes in 2023–2025 Honda HR-V models. Despite widespread online consumer reports and thousands of matching manufacturer warranty claims for the exact same steering gearbox swelling issue, the dealer has failed to provide the necessary remedy. I am filing this complaint because the manufacturer's denial of this known defect leaves an inherently dangerous vehicle on public INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
NHTSA complaint #11743012 — an unverified report by a vehicle owner.
Car has sticky steering when going into curves and likes to wandered when drive straight, matches the symptoms of the current recall for certain vin numbers
NHTSA complaint #11742173 — an unverified report by a vehicle owner.
My cars had a clunking type noise coming from the front left of vehicle, sounds happens on both left and right turns, and sometimes the steering wheel STICKS. Making a knocking sound and sometimes feels difficult to turn the wheel. I had to have the steering gearbox assembly replaced at cost of over $3015 before taxes.
NHTSA complaint #11741789 — an unverified report by a vehicle owner.
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, since November 2025. Honda Corp is not responding. Hello, who holds them to the law? Who is above Honda? It’s been since months since I notified Honda and they won’t follow the law. Who overseas Honda? Hello💻?
NHTSA complaint #11739918 — an unverified report by a vehicle owner.
The steering wheel hard to turn. Need more effort to turn. Feel a notch or sticking in the wheel. The steering makes squeaking sound when turning. The dealer where I bought the car cannot find the problem.
NHTSA complaint #11736894 — an unverified report by a vehicle owner.
Subject: Safety Defect Report – Steering Wheel Lock-Up & Lack of Notification – 2022 Honda HR-V Description of Incident: I am reporting a severe, life-threatening safety defect regarding the steering system of my 2022 Honda HR-V. While driving, the steering wheel suddenly and unexpectedly locks up, making it nearly impossible to steer. This has occurred more than three times recently, with increasing frequency. Key Safety Concerns: •Sudden Loss of Control: The steering becomes rigid without warning, creating an immediate risk of a crash. This has occurred during each of my last three trips. •Lack of Manufacturer Notification: According to official NHTSA Recall 24V-744, the "sticky steering" gearbox recall includes certain 2022–2025 Honda models. However, I never received a recall notice for my vehicle. •Contradictory Information: My research confirms that the 2022 model year and the HR-V model are specifically named in the broad recall for this steering gearbox defect. Despite my vehicle exhibiting the exact "sticky" and locking behavior identified in the recall, I have not been contacted by Honda for the free repair. •Manufacturer Acknowledgment: Both my local dealer and Honda corporate have confirmed that 2023 and newer models are being recalled, yet my 2022 model—built within the same production window and using the same faulty supplier parts—is not being prioritized for service. Request for Action: I request that NHTSA investigate why 2022 HR-V models experiencing these dangerous failures were not included in the primary notification mailing. I urge NHTSA to ensure that all 2022 HR-V owners experiencing this steering gearbox failure are granted access to the free repair (gearbox or worm gear spring replacement) Google Search Yes, a significant "sticky steering" issue affecting nearly 1.7 million Honda and Acura vehicles from the 2022–2025 model years is being addressed through a massive NHTSA recall (Campaign 24V-744), initiated in October 2024. The de
NHTSA complaint #11729377 — an unverified report by a vehicle owner.
On March 8th 2026 I noticed a shudder or vibration from my steering wheel while pulling up into my parking spot, this does not happen when the vehicle is moving faster. I even turned my steering wheel fully to the right and left when I am parked and the vibration is there. I took the car to Future Honda at Citrus Heights CA and the first time they’ve told me the car was perfectly fine. Before I got off from work that day I asked the service manager if it was possible for the Shop Foreman to sit with me inside the car so I could show him and address the issue since nothing like that was happening while the car was moving and as stated by them over the phone. Shop Foreman finally got to see what I was talking about and service advisor asked me to leave the car for another day. Next day service advisor came back to me with a quote of $4,597 for a replacement of the steering rack. Recall 24V-744 states those related issues with the steering components. I was denied a full repair on my vehicle from Honda Corporate even when I stated the NHTSA 24V-744 recall. The dealer said the recall was done on November 13, 2024 and nothing else was needed to be done. The report from the dealer even states that they found a vibration on sharp turns which I know it does not happen to me at all, so I don’t think they are being completely accurate on their report. I have all that paperwork if needed and also Honda Corporate.
NHTSA complaint #11729135 — an unverified report by a vehicle owner.
I own a 2024 Honda HR-V. The vehicle developed a steering problem where the steering wheel becomes unusually stiff and difficult to control. Honda issued NHTSA Recall 24V-744 for defective steering gearbox components affecting 2023-2025 Honda HR-V vehicles. My vehicle was manufactured during the same production period referenced in the recall. However, my VIN is not included in the recall even though the symptoms match the defect described by Honda. A Honda dealership inspected the vehicle and indicated the steering system requires repair estimated at approximately $4,000. Because the defect matches the steering gearbox issue described in Recall 24V-744, I believe my vehicle may have the same safety defect but was excluded from the recall. This creates a potential safety risk because steering control can be affected while driving.
NHTSA complaint #11725108 — an unverified report by a vehicle owner.
While driving on highway under 40mph, the brakes and steering wheel locked simultaneously. I was unable to control the car—pressing the foot brake and emergency brake did not stop the car and I could not steer as the wheel was locked. I ended up on the side of the road alongside a wall of snow. The dashboard was lighting up throughout this time with rotating emergency messaging—TPMS, transmission, brake system, flat tire, etc. There were no warning messages displayed and complete control of the car was taken away without warning. It was 530am so I was lucky there was no one else on the road or else this could have led to a fatal accident. The car was towed to the dealer and they said it was an electronic brake booster that went bad, but are unsure if this caused both the brake and steering failure. The dealer has not been transparent or helpful. They initially said there was nothing wrong with the car and that it was safe to drive. I reported it to Honda corporate and they have not gotten back—triaged as level 1 incident due to severity.
NHTSA complaint #11719550 — an unverified report by a vehicle owner.
Multiple times in the last year, I would be driving and it felt like my steering wheel would stick when navigating turns on the road, enough so that I would be turning my hands to turn the wheel and I would feel resistance like the car was slightly trying to fight me on the direction I wanted to go. Enough so that myself and others who have driven my vehicle have also noticed the random slight resistance. I can see that there is a recall for this exact problem with the same year make and model for my car, but for some reason my VIN does not come up under recall when I search it, even though I have experienced the problem that is being recalled. I’m worried that it is going to happen at a crucial moment and I would just like to know if my car should in fact be part of the recall list and for some reason is not.
NHTSA complaint #11718028 — an unverified report by a vehicle owner.