FaultScore

FaultScore report

2011 Honda Ridgeline problems

Owners have filed 44 complaints about the 2011 Honda Ridgeline with NHTSA between 2011 and 2025. The largest single group is the airbags. Across this model's run it ranks 17 of 19 worst.

B

FaultScore 33/100

Higher is worse. Measured against the other years of the Honda Ridgeline.

How this is worked out

The numbers

44

Complaints

2

Crashes reported

0

Fires reported

0

Injuries reported

1 complaint reports a death.

49,110 mi

Median mileage at failure

Half of reported failures happened before this

45%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 15 vs 50 Severity 35 vs 50 Early failure 77 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Honda Ridgeline. 50 means typical for this model; 100 means roughly double.
Severity — 35
6.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 77
45% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Honda Ridgeline

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Honda Ridgeline

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 27 61.4%

2 crashes, 0 fires · median 78,000 mi

Body & Structure 6 13.6%

Median failure at 129,000 miles

Other & Unspecified 5 11.4%

Median failure at 29,555 miles

Tires 1 2.3%

Median failure at 75,000 miles

Windows, Mirrors & Wipers 1 2.3%

Median failure at 100 miles

Lights 1 2.3%

Median failure at 10,000 miles

Suspension 1 2.3%
Electrical System 1 2.3%
Engine & Cooling 1 2.3%

Median failure at 10,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 9.1%
10,000 – 24,999 miles 4 36.4%
25,000 – 49,999 miles 1 9.1%
50,000 – 74,999 miles 1 9.1%
75,000 – 99,999 miles 1 9.1%
100,000 – 149,999 miles 2 18.2%
150,000+ miles 1 9.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2011 Honda Ridgeline PU/CC AWD
14.3% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2011 peak 9 Sep 2025

Recalls on the 2011 Honda Ridgeline

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

22V430000

STRUCTURE:FRAME AND MEMBERS

Honda (American Honda Motor Co.) is recalling certain 2006-2014 Ridgeline vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame mounting surface, where the fuel tank mounting bands are attached, to corrode and possibly detach the fuel tank, which can result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

19E068000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Dorman Products, Inc. (Dorman) is recalling certain Accelerator Pedal Assemblies part numbers 699-114 and 825-5029-1, sold as replacement parts for 2003-2006 Acura MDX, 2004-2008 Acura TL and TSX, 2003-2007 Honda Accord, 2005-2006 Honda CR-V, 2007-2011 Honda Element, 2005-2008 Honda Pilot and 2006-2014 Honda Ridgeline vehicles. The rotating portion of the accelerator pedal assembly may bind. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 124, "Accelerator Control Systems."

Risk: If the accelerator pedal binds, the engine may not quickly return to idle after the pedal is no longer pressed, increasing the risk of a crash.

19V501000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V500000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

19V182000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.

Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.

18V662000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Ridgeline vehicles nationwide. Honda is also recalling certain 2011-2012 Acura RL, 2011 Honda Element and 2011-2013 Ridgeline vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. Lastly, if not included above, Honda is recalling certain 2010-2011 Honda Element, 2010-2012 Acura RL and 2010-2013 Ridgeline vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cyclin

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V041000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2010-2012 Acura RL, 2010 Honda Element, and 2010-2013 Honda Ridgeline vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010 Acura RL, 2010-2011 Honda Element and Honda Ridgeline vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." If not included in zones A or B above, Honda is recalling certain 2009 Acura RL, Honda Element, and Honda Ridgeline vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain in

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V029000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2011 Honda Element vehicles, 2005-2012 Acura RL vehicles, 2006-2012 Honda Ridgeline vehicles, 2007-2008 Honda Fit vehicles and 2005-2008 Honda Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2009 Acura RL and Honda Element vehicles, 2007-2008 Honda Fit vehicles, 2005-2008 Honda Pilot vehicles and 2006-2009 Honda Ridgeline vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone A" or "Zone B" above, Honda is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2022320 31,862 units in Canada

Structure

Issue: On certain vehicles, the rear frame could rust where the fuel tank and rear subframe are mounted. If this happens, the fuel tank and/or rear subframe mounts could separate from the frame. This can allow the fuel tank to fall and become damaged, which could cause a fuel leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the rear frame for corrosion. Depending on the outcome of the inspection, the dealer will either apply corrosion protection and install a support brace, or repair the frame. Honda will offer to repurchase vehicles that do not pass the inspection.

Recall 2019323 222,662 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2018523 263,289 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator.

Recall 2016046 269,201 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect/replace the driver's frontal airbag inflator. Note: Honda Canada has created a special Airbag Inflator Hotline for immediate assistance. For more information, please contact: For Honda Owners: 1-877-445-7754 For Acura Owners: 1-877-445-9844

Recall 2012017 37 units in Canada

Tires

Certain vehicles may have been inadvertently equipped with a full-size spare tire instead of a space-saver tire. As such, the information contained in the Tire and Loading Information label may not correspond to the spare tire provided. Correction: Dealers will inspect and, if necessary, exchange the spare tire to match the tire information label.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 100,000 miles Anderson, SC Crash 1 killed

AIR BAGS

TAKATA RECALL MY SISTER WAS DRIVING A 2011 HONDA RIDGELINE ON I-85 ON MAY 2, 2015 WHEN THE VEHICLE STARTED OFF THE LEFT SIDE OF THE ROAD SHE CORRECTED THIS AND THE TRUCK OVERTURNED. TWO OTHERS IN THE TRUCK WERE ABLE TO GET TO GET OUT BUT MY SISTER HAD TO BE CUT FROM THE VEHICLE. ALL WERE TAKEN TO HOSPITAL AND RELEASED BUT 12 DAYS LATER MY SISTER DIED AS A RESULT OF TRAUMA TO THE LUNGS. RECALLS FOR THIS VEHICLE WERE DATED 02/12/2016 AND 05/23/2016 A LITTLE LATE. I HAVE THE ACCIDENT REPORT AND THE AUTOPSY BUT HAVE NO WAY TO UPLOAD THEM.

NHTSA complaint #10946923 — an unverified report by a vehicle owner.

at 56,000 miles Stacy, MN Crash

AIR BAGS

I WAS TRAVELING 20-25 MPH WHEN I NOTICED ANOTHER CAR ABRUPTLY MAKING A LEFT HAND TURN IN FRONT OF ME. THIS CAR WAS TRAVELING THE SAME DIRECTION AS ME. I TRIED TO AVOID HITTING THE CAR BY SWERVING TO THE RIGHT, BUT I CLIPPED THE PASSENGER REAR QUARTER WHICH RESULTED IN A AIRBAG DEPLOYING IN MY VEHICLE . THE IMPACT ON MY VEHICLE WAS ON THE FRONT DRIVER SIDE. THE AIRBAG ON THE PASSENGER SIDE DEPLOYED, BUT THE DRIVER SIDE DID NOT DEPLOY. COULD THIS BE A DEFECT WITH THE AIR BAG PROBLEM OUT THERE CURRENTLY? NOBODY WAS HURT BUT IT MAKES A PERSON WONDER WHAT IF.

NHTSA complaint #10661385 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Santa Fe, NM

UNKNOWN OR OTHER

I have repeatedly been in touch with dealerships and Honda USA about a paint defect. I have had this corroborated with paint and body shops and Honda. Refuses to do anything, even though they say it's a known issue for that year. And model.

NHTSA complaint #11690310 — an unverified report by a vehicle owner.

Santa Fe, NM

STRUCTURE:BODY

I have repeatedly been in touch with dealerships and Honda USA about a paint defect. I have had this corroborated with paint and body shops and Honda. Refuses to do anything, even though they say it's a known issue for that year. And model.

NHTSA complaint #11690310 — an unverified report by a vehicle owner.

at 177,237 miles Ballston Spa, NY

STRUCTURE

The contact owns a 2011 Honda Ridgeline. The contact stated that while driving 40 MPH, there was a loud squealing sound coming from the rear end of the vehicle. There was no warning light illuminated. The contact pulled over and upon inspecting the vehicle, the contact became aware that the rear crossmember had snapped, and inside the rear driver’s side wheel well was melted, and the sidewall of the tire was damaged. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the rear subframe was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 22V430000 (STRUCTURE); as the possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 177,237.

NHTSA complaint #11661227 — an unverified report by a vehicle owner.

at 129,000 miles Sloatsburg, NY

STRUCTURE:FRAME AND MEMBERS

The contact owns a 2011 Honda Ridgeline. The contact stated while the vehicle was parked, the contact became aware that the rear driver's side tire was at an angle. The contact also stated that while driving at undisclosed speeds, the rear end of the vehicle was rocking back and forth. The vehicle was taken to an independent mechanic and a local dealer where it was diagnosed with a rusted sub frame. The contact was advised that the vehicle should not be driven. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

NHTSA complaint #11605198 — an unverified report by a vehicle owner.

Tuckerton, NJ

STRUCTURE:BODY:ROOF AND PILLARS

leak coming from roof drivers side, stained seat and top ceiling. strip needs to be checked underneath. not sure exactly where the leak is coming from

NHTSA complaint #11505595 — an unverified report by a vehicle owner.

Ogdensburg, NJ

SUSPENSION

New strut assemblies (complete struts, assembled by manufacturer) were professionally installed on 01/03/2023. During a road test, clunking on the front right of the vehicle. The vehicle was returned to the shop to investigate the issue. The issue was determined to be the strut assembly was not assembled correctly by the manufacturer. The retaining nut that hold the assembly together, was not torqued to the proper value. This could result in loss of control of the vehicle.

NHTSA complaint #11500517 — an unverified report by a vehicle owner.

at 100 miles Winchester,, KY

VISIBILITY:WINDSHIELD

The contact owns a 2011 Honda Ridgeline. The contact stated that during rainy weather conditions, there would be rain exposure to the dashboard. The contact noticed that in the winter months the dashboard would have frost on it the same as the outside. The vehicle seemed as though a leak was coming from the windshield. The contact took the vehicle to an independent mechanic but was not able to locate any fracture in the windshield. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100.

NHTSA complaint #11478766 — an unverified report by a vehicle owner.

El Paso, TX

UNKNOWN OR OTHER

Since January 1st, 2022, the GPS system has become erratic with irregular display of routes. Proof: auto-clock is not working anymore.

NHTSA complaint #11457805 — an unverified report by a vehicle owner.

Trevor, WI

STRUCTURE:BODY

The back passenger door opens by itself while I'm driving. The heater mode never changes when I switch it to defrost, face, feet.

NHTSA complaint #11449662 — an unverified report by a vehicle owner.

Trevor, WI

ELECTRICAL SYSTEM

The back passenger door opens by itself while I'm driving. The heater mode never changes when I switch it to defrost, face, feet.

NHTSA complaint #11449662 — an unverified report by a vehicle owner.

Vega Alta, PR

UNKNOWN OR OTHER

IN THE LAST TWO YEARS I HAVE TO CHANGE FIVE (5) TIMES A/C BLOWER MOTOR DUE TO MALFUNCTION. THE HONDA SERVICE DEPARTMENT DOES NOT KNOW WHAT IS CAUSING THE PROBLEM. WHEN I START THE CAR A TURN ON THE A/C SOMETIMES DOES NOT START THE BLOWER SOI HAVE TO DRIVE THE CAR AND AFTER A COUPLE OF MINUTES IT START.

NHTSA complaint #10983168 — an unverified report by a vehicle owner.

Myrtle Beach, SC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10968624 — an unverified report by a vehicle owner.

at 100,000 miles Anderson, SC Crash 1 killed

AIR BAGS

TAKATA RECALL MY SISTER WAS DRIVING A 2011 HONDA RIDGELINE ON I-85 ON MAY 2, 2015 WHEN THE VEHICLE STARTED OFF THE LEFT SIDE OF THE ROAD SHE CORRECTED THIS AND THE TRUCK OVERTURNED. TWO OTHERS IN THE TRUCK WERE ABLE TO GET TO GET OUT BUT MY SISTER HAD TO BE CUT FROM THE VEHICLE. ALL WERE TAKEN TO HOSPITAL AND RELEASED BUT 12 DAYS LATER MY SISTER DIED AS A RESULT OF TRAUMA TO THE LUNGS. RECALLS FOR THIS VEHICLE WERE DATED 02/12/2016 AND 05/23/2016 A LITTLE LATE. I HAVE THE ACCIDENT REPORT AND THE AUTOPSY BUT HAVE NO WAY TO UPLOAD THEM.

NHTSA complaint #10946923 — an unverified report by a vehicle owner.

Arcadia, NE

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10937969 — an unverified report by a vehicle owner.

West Newbury, MA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10919049 — an unverified report by a vehicle owner.

Albuquerque, NM

AIR BAGS

I WAS NOTIFIED IN APRIL OF THE AIRBAG DEPLOYMENT DEVICE RECALL BY MAIL WITH INDICATION THAT MY LOCAL DEALER WOULD CONTACT ME. I CONTACTED PERFECTION HONDA IN ALBUQUERQUE, 898-0000, IN EARLY JULY AFTER NO ONE CALLED ME AND THEY SAID THEY WOULD HAVE TO ORDER IT BUT WERE HAVING TROUBLE GETTING THEM. I HAVE CHECKED BACK EVERY MONTH SINCE THEN AND THE PART IS NOT AVAILABLE. I CONTACTED HONDA NORTH AMERICA 9/5/2016 AND THEY SAID THEY CANNOT HELP THAT MY ONLY OPTION IS TO WAIT UNTIL PERFECTION HONDA CALLED ME AFTER RECEIVING THE PART. SO IT IS NOW 5 MONTHS LATER AND I STILL HAVE A DEFECTIVE INFLATOR AND NO RESOLUTION IN SIGHT. THIS IS A GREAT SAFETY CONCERN AND NO ONE SEEMS TO BE WILLING TO OR ABLE TO HELP??!! IS THIS VEHICLE SAFE TO OPERATE ON THE ROADS? WHAT'S THE RISK? WHAT CAN YOU DO?

NHTSA complaint #10910788 — an unverified report by a vehicle owner.

Gray, ME

AIR BAGS

SPECIFICALLY, IN SOME VEHICLES, THE DRIVER'S FRONT AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE UPON DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR TO RUPTURE (BREAK APART) AND DEPLOY ABNORMALLY. I GOT THIS RECALL IN FEB 12, 2016 HOW LONG DO I HAVE TO WAIT TO GET TAKEN CARE OF, BEFORE SOMETHING HAPPENS?

NHTSA complaint #10906178 — an unverified report by a vehicle owner.

Lexington Park, MD

AIR BAGS

TAKATA RECALL I RECEIVED A LETTER FROM HONDA LAST MARCH ALERTING ME TO THE AIRBAG RECALL AND THAT DEPLOYMENT OF THE AIRBAG COULD KILL ME AND THAT A REMEDY WOULD BE AVAILABLE IN THE SUMMER OF 2016. SUMMER IS ABOUT OVER AND I'VE YET TO RECEIVE NOTICE TO BRING MY VEHICLE IN TO A HONDA DEALER TO RECTIFY THIS DANGEROUS SITUATION.

NHTSA complaint #10905621 — an unverified report by a vehicle owner.

Glenbrook, NV

AIR BAGS

HONDA IS REPLACING ONLY MY DRIVER'S SIDE AIR BAG AND NOT THE PASSENGER SIDE. HONDA IS NOW SAYING ITS SAFE TO DRIVE AS LONG AS NO ONE SITS IN THE FRONT PASSENGER SIDE. THIS IS NOT AN OPTION FOR MY FAMILY. THE RENTAL CAR HONDA WAS PROVIDING SHOULD CONTINUE TO BE OFFERED TO ME UNTIL MY VEHICLE IS SAFE TO DRIVE AND THE PASSENGER SIDE TAKATA AIR-BEG IS REPAIRED. CASE:04962383.

NHTSA complaint #10901969 — an unverified report by a vehicle owner.

Encinitas, CA

AIR BAGS

TAKATA RECALL INAPPROPRIATE AND UNACCEPTABLE ADVISE PROVIDED BY HOEHN HONDA DEALERSHIP CARLSBAD CALIFORNIA. AUGUST 9, 2016, PHONE CONVERSATION WITH HOEHN HONDA REGARDING AIRBAG RECALL. 1.HOEHN TOOK VEHICLE INFO AND VIN NUMBER. 2.HOEHN ADVISED US THAT THE CAR WAS RECALLED AND NOT TO HAVE ANYBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. 3.AIRBAGS ARE ORDERED BUT NOT AVAILABLE. 4.NO MENTION OF DRIVER SIDE AIRBAG RECALL. 5.NO OFFER OF LOANER CAR MADE. AUGUST 23, 2019, PHONE CONVERSATION WITH HOEHN HONDA REGARDING AIRBAG RECALL AND OUR UPDATED INFORMATION THAT THE DRIVERS AIRBAG IS RECALLED AS WELL. 1.HOEHN AGAIN ADVISED US THAT THE CAR WAS RECALLED AND THE AIRBAGS ARE ORDERED, BUT HAVE NOT ARRIVED AND NOT TO HAVE ANYBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. 2.I ASK ABOUT THE DRIVERS AIRBAG AND AFTER TAKING MY VEHICLE VIN NUMBER THEY THEN ADVISED US NOT TO DRIVE THE CAR. 3.I INQUIRED ABOUT A LOANER CAR. 4.HOEHN SAID THEY COULD NOT OTHERWISE A LOANER CAR. THIS HAD TO BE HANDLED THROUGH AMERICAN HONDA. 5.AFTER INSISTENCE AND SPEAKING TO A MANAGER, A LOANER CAR WAS THEN OFFERED UNTIL A NEW DRIVERS AIRBAG WAS INSTALLED. AUGUST 24, 2016 PHONE CONVERSATION WITH AMERICAN HONDA CASE NUMBER 04950465. 1.INFORMED ME THAT DEALERSHIPS ARE NORMALLY AUTHORIZED TO PROVIDE LOANER CARS FOR AIRBAG RECALLS 2.HOEHN HONDA WAS AWARE OF BOTH THE DRIVERS SIDE AS WELL AS THE PASSENGER SIDE AIRBAGS WERE RECALLED. 3.HOEHN HAD ORDERED BOTH AIRBAGS AND THEY CURRENTLY HAD THE PASSENGER AIRBAG EARMARKED FOR MY VEHICLE IN STOCK. 4.THIS WAS GOING TO BEFORWARDED TO AMERICAN HONDA MANAGEMENT FOR FURTHER INVESTIGATION. IT APPEARS THAT HOEHN IS WILLFULLY PROVIDING UNACCEPTABLE ADVICE TO SAVE MONEY AND PUTS DRIVERS AT AN UNACCEPTABLE RISK.

NHTSA complaint #10898343 — an unverified report by a vehicle owner.

Concord, NC

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE CONTACT WAS REFERRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10896208 — an unverified report by a vehicle owner.

Dallas, TX

AIR BAGS

2011 HONDA RIDGELINE. CONSUMER WRITES IN REGARDS TO DEALERSHIP OVER-CHARGES FOR WARRANTY/AIRBAG RECALL REPAIRS. *SMD THE CONSUMER STATED ACCORDING TO THE INVOICE, THE AIR BAG WAS REPLACED FREE OF CHARGE. HOWEVER, THEY OVERCHARGED FOR MINOR TO COMPENSATE FOR THE AIR BAG.

NHTSA complaint #10895674 — an unverified report by a vehicle owner.

RED Boiling Springs, TN

AIR BAGS

TAKATA RECALL. HONDA HAS NOT REPLACED THE DEFECTIVE AIRBAG IN A TIMELY MANNER. I HAVE BECOME TO CONCERNED ABOUT DRIVING IT. ALSO, THE RESALE AND TRADE-IN VALUE OF THE TRUCK HAS BEEN DIMINISHED.

NHTSA complaint #10896336 — an unverified report by a vehicle owner.

Mckenny, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10896113 — an unverified report by a vehicle owner.

Houston, TX

AIR BAGS

TL* THE CONTACT OWNS A 2011 HONDA RIDGELINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10891991 — an unverified report by a vehicle owner.