Owners have filed 309 complaints
about the 2009 Hyundai Genesis with NHTSA between 2009 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 4 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 72
Against the median year of the Hyundai Genesis. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 45
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2009 compares with every other Hyundai Genesis
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
124.4%
1,000 – 9,999 miles
51.8%
10,000 – 24,999 miles
228.0%
25,000 – 49,999 miles
6323.0%
50,000 – 74,999 miles
7928.8%
75,000 – 99,999 miles
4616.8%
100,000 – 149,999 miles
3613.1%
150,000+ miles
114.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2009 Hyundai Genesis 4-DR w/SAB
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—
—
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2009peak 26Oct 2025
NHTSA investigations into the 2009 Hyundai Genesis
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On October 28, 2013, Hyundai Motor Company (Hyundai) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the braking system of approximately 43,500 model year (MY) 2009 through 2012 Hyundai Genesis sedans (NHTSA Recall No. 13V-489).The Hyundai report indicates that the recalled vehicles may contain brake fluid that does not sufficiently inhibit corrosion on the zinc plating of control valve armatures in the Hydraulic Electronic Control Unit (HECU) module. The DIR indicated that, over time, the build-up of corrosion products may affect operation of HECU control va...
Recalls on the 2009 Hyundai Genesis
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V713000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.
Risk: A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.
13V489000
SERVICE BRAKES, HYDRAULIC:FLUID
Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).
Risk: If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.
13V113000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake tra
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023125404,543 units in Canada
Brakes
Issue: Hyundai is conducting a special service campaign that provides anti-corrosion treatment to certain underbody components. Over time, components under the vehicle, including brake lines could corrode. If this happens, a brake line could fail and leak. A brake fluid leak can result in reduced braking. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the underbody, including the brake lines. The dealer will apply an anti-corrosion treatment to certain parts, and replace the brake lines if necessary.
Recall 20145582,478 units in Canada
Brakes
On certain vehicles, a diode in the stop lamp circuit could fail, which could result in the brake lights failing to illuminate when the brake pedal is depressed, increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will repair the stop lamp switch circuit.
Recall 20133763,149 units in Canada
Brakes
On certain vehicles, corrosion could occur in the brake system Hydraulic Electronic Control Unit. Over time, this could affect the control unit's operation, causing a low/soft brake pedal and reduced braking effectiveness. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs.
Recall 2013325110,104 units in Canada
Electrical
On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
Fairfield, CTCrash
SERVICE BRAKES
My son was driving this car home from college mid-day on October 8. He had not driven the car for 10 days or so while at school and he did notice the brakes making an unusual sound that day he had never heard. While on the highway, there was a sudden stop ahead of him. When he pressed the brakes they completely stopped working and he rear-ended the car in from of him. The brakes were completely non-functional after the crash and he had to try to stop his car as best as he could without brakes. Luckily there were no injuries, however complete brake failure out of the blue is obviously enormously dangerous. The tow truck driver confirmed that brakes did not work at all and speculated that a "brake-line snapped". I have no idea if that is true or why he thought that. The car is totaled and no inspection of the car has taken place. We have the car at our house and it is available for inspection as we try to figure out what to do with it. There were no warning lights prior to the issue. Less than a week after the accident we received a Notification of Extended Warranty from the car manufacturer regarding a possible issue related to brakes. And we have read about other braking issues that have evidently arisen over the years with this model year car.
NHTSA complaint #11492003 — an unverified report by a vehicle owner.
at 100,000 milesAustell, GACrash
AIR BAGS
TAKATA RECALL" 4. THE AIRBAG LIGHT WILL NOT GO OFF. ATLANTA POLICE STATED I NOT DRIVE THE CAR AND TO REPORT IT. MY FAMILY LIVES COULD BE IN DANGER. NO MECHANIC WANTED TO TOUCH IT. I WOULD VERY MUCH LIKE TO THIS THESE ITEMS REPAIRED, ESPECIALLY THE AIRBAG SIGNAL/LIGHT. I DON'T KNOW IF IT WILL GO OFF OR NOT BUT I NEED THIS DONE BEFORE ANYTHING ELSE. I WILL UPLOAD THE PICTURE VIA EMAIL. SYSTEM ISSUES. I PURCHASED A USED 2009 GENESIS SEDAN IN SEPTEMBER OF 2015. WE HAVE NOTICED THAT SEVERAL UNUSUAL ISSUES HAVE SURFACED SINCE THE PURCHASE. I WAS NEVER NOTIFIED OF ANY OF THE RECALLS OR POTENTIAL ISSUES BELOW. 1. THE CONSOLE FOR THE SEATER HEATERS ARE MELTED OR GOT OVERHEATED AND IS DAMAGED. 2. WHEN THE BRAKES NEED UPDATED THEY ARE VERY DRY (PER THE REPAIRMAN) RECALL - 114. 3. WINDOW SHIELD WIPER SEEMS TO HAVE A DEFECT.
NHTSA complaint #11156451 — an unverified report by a vehicle owner.
at 100,000 milesAustell, GACrash
UNKNOWN OR OTHER
TAKATA RECALL" 4. THE AIRBAG LIGHT WILL NOT GO OFF. ATLANTA POLICE STATED I NOT DRIVE THE CAR AND TO REPORT IT. MY FAMILY LIVES COULD BE IN DANGER. NO MECHANIC WANTED TO TOUCH IT. I WOULD VERY MUCH LIKE TO THIS THESE ITEMS REPAIRED, ESPECIALLY THE AIRBAG SIGNAL/LIGHT. I DON'T KNOW IF IT WILL GO OFF OR NOT BUT I NEED THIS DONE BEFORE ANYTHING ELSE. I WILL UPLOAD THE PICTURE VIA EMAIL. SYSTEM ISSUES. I PURCHASED A USED 2009 GENESIS SEDAN IN SEPTEMBER OF 2015. WE HAVE NOTICED THAT SEVERAL UNUSUAL ISSUES HAVE SURFACED SINCE THE PURCHASE. I WAS NEVER NOTIFIED OF ANY OF THE RECALLS OR POTENTIAL ISSUES BELOW. 1. THE CONSOLE FOR THE SEATER HEATERS ARE MELTED OR GOT OVERHEATED AND IS DAMAGED. 2. WHEN THE BRAKES NEED UPDATED THEY ARE VERY DRY (PER THE REPAIRMAN) RECALL - 114. 3. WINDOW SHIELD WIPER SEEMS TO HAVE A DEFECT.
NHTSA complaint #11156451 — an unverified report by a vehicle owner.
at 100,000 milesAustell, GACrash
VISIBILITY/WIPER
TAKATA RECALL" 4. THE AIRBAG LIGHT WILL NOT GO OFF. ATLANTA POLICE STATED I NOT DRIVE THE CAR AND TO REPORT IT. MY FAMILY LIVES COULD BE IN DANGER. NO MECHANIC WANTED TO TOUCH IT. I WOULD VERY MUCH LIKE TO THIS THESE ITEMS REPAIRED, ESPECIALLY THE AIRBAG SIGNAL/LIGHT. I DON'T KNOW IF IT WILL GO OFF OR NOT BUT I NEED THIS DONE BEFORE ANYTHING ELSE. I WILL UPLOAD THE PICTURE VIA EMAIL. SYSTEM ISSUES. I PURCHASED A USED 2009 GENESIS SEDAN IN SEPTEMBER OF 2015. WE HAVE NOTICED THAT SEVERAL UNUSUAL ISSUES HAVE SURFACED SINCE THE PURCHASE. I WAS NEVER NOTIFIED OF ANY OF THE RECALLS OR POTENTIAL ISSUES BELOW. 1. THE CONSOLE FOR THE SEATER HEATERS ARE MELTED OR GOT OVERHEATED AND IS DAMAGED. 2. WHEN THE BRAKES NEED UPDATED THEY ARE VERY DRY (PER THE REPAIRMAN) RECALL - 114. 3. WINDOW SHIELD WIPER SEEMS TO HAVE A DEFECT.
NHTSA complaint #11156451 — an unverified report by a vehicle owner.
at 39,000 milesHuntington Station, NYFire
EXTERIOR LIGHTING
VEHICLE WAS IN MOTION ON CITY STREET WHEN ANOTHER MOTORIST SIGNALED THAT FLAMES WERE COMING OUT OF FRONT DRIVERS SIDE BUMPER. FORTUNATELY, MY WIFE WAS NEARING HOME AND PULLED OVER IN FRONT OUR HOUSE WHERE I SPRAYED AND SOAKED AREA OF FIRE UNTIL IT RECEDED. WHEN I WAS ABLE TO VIEW DAMAGE, THE DRIVERS SIDE FOG LIGHT BULB AND HOUSING HAD DROPPED THRU THE LARGE HOLE WHICH HAD BURNED THRU THE PLASTIC BUMPER. THE BULB AND HOUSING EVIDENTLY DISLODGED FROM THE FOG LIGHT SOCKET AND DROPPED INTO THE SURROUNDING PLASTIC BUMPER BELOW AND TRIGGERED THE FIRE . OUR COMPLAINT IS THAT THE CAR HAS AT LEAST TEN DEALER SERVICE REPAIRS WHICH SHOWS REPLACEMENT OF SEVERAL LIGHTS AND BULBS INCLUDING THE FOG LIGHT INVOLVED IN THE FIRE. FURTHER, THE REPLACEMENT OF BULBS THRU OUT THE VEHICLE HAS SOLELY BEEN DONE AT THE DEALER FOR THE SIMPLE REASON THE REPLACEMENT OF THE FOG LIGHTS NEEDS TO BE DONE BY A CERTIFIED MECHANIC. AN INSINUATION BY THE DEALER THAT WE ARE SOMEHOW RESPONSIBLE FOR THIS FIRE AND THE COST OF REPLACING THE FOG LIGHT AND BUMPER IS ABSURD AND FALSE. I AM LEARNING HOW TO SCAN AND UPLOAD AND WILL FORWARD THE DEALER REPAIR INVOICES SOON.
NHTSA complaint #11110626 — an unverified report by a vehicle owner.
at 39,000 milesHuntington Station, NYFire
ELECTRICAL SYSTEM
VEHICLE WAS IN MOTION ON CITY STREET WHEN ANOTHER MOTORIST SIGNALED THAT FLAMES WERE COMING OUT OF FRONT DRIVERS SIDE BUMPER. FORTUNATELY, MY WIFE WAS NEARING HOME AND PULLED OVER IN FRONT OUR HOUSE WHERE I SPRAYED AND SOAKED AREA OF FIRE UNTIL IT RECEDED. WHEN I WAS ABLE TO VIEW DAMAGE, THE DRIVERS SIDE FOG LIGHT BULB AND HOUSING HAD DROPPED THRU THE LARGE HOLE WHICH HAD BURNED THRU THE PLASTIC BUMPER. THE BULB AND HOUSING EVIDENTLY DISLODGED FROM THE FOG LIGHT SOCKET AND DROPPED INTO THE SURROUNDING PLASTIC BUMPER BELOW AND TRIGGERED THE FIRE . OUR COMPLAINT IS THAT THE CAR HAS AT LEAST TEN DEALER SERVICE REPAIRS WHICH SHOWS REPLACEMENT OF SEVERAL LIGHTS AND BULBS INCLUDING THE FOG LIGHT INVOLVED IN THE FIRE. FURTHER, THE REPLACEMENT OF BULBS THRU OUT THE VEHICLE HAS SOLELY BEEN DONE AT THE DEALER FOR THE SIMPLE REASON THE REPLACEMENT OF THE FOG LIGHTS NEEDS TO BE DONE BY A CERTIFIED MECHANIC. AN INSINUATION BY THE DEALER THAT WE ARE SOMEHOW RESPONSIBLE FOR THIS FIRE AND THE COST OF REPLACING THE FOG LIGHT AND BUMPER IS ABSURD AND FALSE. I AM LEARNING HOW TO SCAN AND UPLOAD AND WILL FORWARD THE DEALER REPAIR INVOICES SOON.
NHTSA complaint #11110626 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Odometer Fraud. The contact purchased a 2009 Hyundai Genesis. The contact discovered a mileage discrepancy after the purchase of the vehicle. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 121,000. It was later discovered through auto check that the mileage was 199,985.
NHTSA complaint #11691818 — an unverified report by a vehicle owner.
Grapevine, TX
UNKNOWN OR OTHER
Light on the dash showing "airbags" is lighting up for the first time since I've owned this vehicle. I remember there being a recall regarding a switch or something pertaining to the airbags sometime in the past, but not sure if this was the concern (airbag light on dash lighting up).
NHTSA complaint #11680903 — an unverified report by a vehicle owner.
Madison, WI
SUSPENSION
Front subframe is rotted out. And TPMS light is on.
NHTSA complaint #11678918 — an unverified report by a vehicle owner.
Whitestone, NY
SERVICE BRAKES
Passenger side, rear brake line rusted to the point where brakes failed one morning. Brake fluid leaking from rusted brake line. Lost braking pressure while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, independent shop Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
NHTSA complaint #11603033 — an unverified report by a vehicle owner.
at 69,000 milesLomita, CA
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2009 Hyundai Genesis. The contact stated that while the vehicle was parked, she observed that the front driver’s and front passenger's headrests had deployed without impact. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage 69,000.
NHTSA complaint #11584109 — an unverified report by a vehicle owner.
Lindenhurst, IL
ENGINE
While driving the vehicle with approximately 113,200 miles on it, as the original owner, the car engine started to operate erratically. then the check engine light came on and then the check oil light came on and, after a short period of driving, the car stalled out and would not start up. This stalling out happened in a left turn lane of a very busy road. Two men in a vehicle that stopped behind me got out and pushed me off of the roadway about a block away from a dealer. The car was manually pushed into the dealership. The mechanic checked and the oil was full. The car is available, in my garage, for inspection upon request. The number 1 cylinder valve spring was broken and the engine jumped the timing on both sides with $2792.53 to $7,086.78 for parts plus labor to repair. At 86,283 miles, while driving in my village the number 3 intake valve spring broke and was repaired. At 51,574 miles, while driving on the interstate, the number 7 exhaust valve spring broke and was repaired. All three times the vehicle operated erratically. The car was in traffic each time this occurred and my safety and the safety of others were put at risk. I have all the receipts from all three breakdowns including the diagnosis. The engine is apart now and I have the parts list and labor costs from the dealership for the work that needs to be done. Initially I was told by the dealer that I needed to have all 32 valve springs and rocker arm assemblies replaced according to a Technical Service Bulletin. When I protested that they did not do that during the previous repairs the dealer said they would only replace the one that was damaged. That is why there are two parts estimates. I have them both. The check engine light came on just after the engine started to operate erratically and the check oil light came on shortly thereafter. I contacted the manufacturer and they said they could do nothing.
NHTSA complaint #11577460 — an unverified report by a vehicle owner.
Los Angeles, CA
ELECTRICAL SYSTEM
I was on the freeway and my car suddenly shut off completely.. engine, dashboard, lights EVERYTHING.. it was off for maybe 2 seconds and then the car Powered itself back up the car did not stop abruptly, so I was thankful for that. I didn’t panic or pull the wheel. I just continue straight and then thankfully it cut back on and then I got off the freeway as I was driving down the street not going more than 1015 miles my car cut off on me again it did the same exact thing everything just went off and then it cut back on mid drive and I have a four year-old toddler and I have been scared out of my life. Something is clearly wrong I need help please , no one can tell me what the problem is
NHTSA complaint #11553724 — an unverified report by a vehicle owner.
Los Angeles, CA
ENGINE
I was on the freeway and my car suddenly shut off completely.. engine, dashboard, lights EVERYTHING.. it was off for maybe 2 seconds and then the car Powered itself back up the car did not stop abruptly, so I was thankful for that. I didn’t panic or pull the wheel. I just continue straight and then thankfully it cut back on and then I got off the freeway as I was driving down the street not going more than 1015 miles my car cut off on me again it did the same exact thing everything just went off and then it cut back on mid drive and I have a four year-old toddler and I have been scared out of my life. Something is clearly wrong I need help please , no one can tell me what the problem is
NHTSA complaint #11553724 — an unverified report by a vehicle owner.
at 109,000 milesSan Diego, CA
POWER TRAIN
The contact owns a 2009 Hyundai Genesis. The contact stated that while driving 70 MPH, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the road however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the ECM. The vehicle was repaired, but the failure reoccurred five additional times. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 109,000.
NHTSA complaint #11535534 — an unverified report by a vehicle owner.
at 109,000 milesSan Diego, CA
ENGINE
The contact owns a 2009 Hyundai Genesis. The contact stated that while driving 70 MPH, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the road however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the ECM. The vehicle was repaired, but the failure reoccurred five additional times. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 109,000.
NHTSA complaint #11535534 — an unverified report by a vehicle owner.
Dallas, TX
UNKNOWN OR OTHER
Coolant leaking from back of the Engine block on 2009 Hyundai Genesis 3.8 sedan with 67000 miles..
NHTSA complaint #11506417 — an unverified report by a vehicle owner.
Dallas, TX
ENGINE
Coolant leaking from back of the Engine block on 2009 Hyundai Genesis 3.8 sedan with 67000 miles..
NHTSA complaint #11506417 — an unverified report by a vehicle owner.
Manassas, VA
ELECTRICAL SYSTEM
Car randomly turns off while driving. Sometimes my car will go off. Most of the time it turns back on but that is dangerous.
NHTSA complaint #11505650 — an unverified report by a vehicle owner.
Manassas, VA
ENGINE
Car randomly turns off while driving. Sometimes my car will go off. Most of the time it turns back on but that is dangerous.
NHTSA complaint #11505650 — an unverified report by a vehicle owner.
Manassas, VA
FUEL/PROPULSION SYSTEM
Car randomly turns off while driving. Sometimes my car will go off. Most of the time it turns back on but that is dangerous.
NHTSA complaint #11505650 — an unverified report by a vehicle owner.
Mount Airy, MD
AIR BAGS
The dash cover on my 2009 Genesis 4-door Sedan has developed large cracks where the passenger side air bag is located. The concern is that this may cause the air bag to deploy inadvertently or increase the chance of flying shrapnel if/when the air bag should deploy during an accident. This problem started around 90,000 miles and has continued to get worse (The vehicle currently has approximately 125,000 miles). I took the vehicle to the dealer when the problem first appeared, but was told it was not a safety concern, and that it was not covered under the warranty. However, I feel this in fact could cause injury to anyone riding in the front passenger seat. 1 picture is attached.
NHTSA complaint #11492753 — an unverified report by a vehicle owner.
Mount Airy, MD
STRUCTURE:INTERIOR PANELS:DASHBOARD
The dash cover on my 2009 Genesis 4-door Sedan has developed large cracks where the passenger side air bag is located. The concern is that this may cause the air bag to deploy inadvertently or increase the chance of flying shrapnel if/when the air bag should deploy during an accident. This problem started around 90,000 miles and has continued to get worse (The vehicle currently has approximately 125,000 miles). I took the vehicle to the dealer when the problem first appeared, but was told it was not a safety concern, and that it was not covered under the warranty. However, I feel this in fact could cause injury to anyone riding in the front passenger seat. 1 picture is attached.
NHTSA complaint #11492753 — an unverified report by a vehicle owner.
Fairfield, CTCrash
SERVICE BRAKES
My son was driving this car home from college mid-day on October 8. He had not driven the car for 10 days or so while at school and he did notice the brakes making an unusual sound that day he had never heard. While on the highway, there was a sudden stop ahead of him. When he pressed the brakes they completely stopped working and he rear-ended the car in from of him. The brakes were completely non-functional after the crash and he had to try to stop his car as best as he could without brakes. Luckily there were no injuries, however complete brake failure out of the blue is obviously enormously dangerous. The tow truck driver confirmed that brakes did not work at all and speculated that a "brake-line snapped". I have no idea if that is true or why he thought that. The car is totaled and no inspection of the car has taken place. We have the car at our house and it is available for inspection as we try to figure out what to do with it. There were no warning lights prior to the issue. Less than a week after the accident we received a Notification of Extended Warranty from the car manufacturer regarding a possible issue related to brakes. And we have read about other braking issues that have evidently arisen over the years with this model year car.
NHTSA complaint #11492003 — an unverified report by a vehicle owner.
at 100,120 milesWaxhaw, NC
ELECTRICAL SYSTEM
The contact owns a 2009 Hyundai Genesis. The contact stated while driving approximately 40-45 MPH, the vehicle stalled and lost electrical power temporarily. There were no warning lights illuminated. The vehicle was taken to the dealer who test drove the vehicle and diagnosed that no issues were found. The contact stated that the failure reoccurred several times while driving and the vehicle was taken to the dealer, where unknown repairs were completed; however, the failure persisted. The vehicle was towed to the dealer and was diagnosed that the wiring harness had failed. The contact followed up with the dealer and was advised that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,120.
NHTSA complaint #11452454 — an unverified report by a vehicle owner.
at 154,850 milesBurlington, NC
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Hyundai Genesis. The contact stated that while his girlfriend was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The driver was forced to apply the parking brake to stop the vehicle. His girlfriend was able to drive the vehicle home while the parking brake light remained illuminated on the instrument panel, even after releasing the parking brake. The contact called the dealer and was informed that his vehicle was already serviced prior under NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) for the same failure. The manufacturer was also notified of the failure and provided him with the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 154,850.
NHTSA complaint #11444808 — an unverified report by a vehicle owner.
Anaheim, CA
UNKNOWN OR OTHER
I am sending this email in regards to my dashboard cracking around the airbag. It looks like someone has taken a box cuter and sliced my dashboard. Everyday, I notice more and more cracks. Now I am at three cracks (one was small and now it has spread) I am from southern California and my car is parked outside with windows cracked half way with a window shade for my front window. I am concerned about this as I do have passengers in my car and not sure if the airbags will deploy or not. Looks like this is a problem as looking at the Hyundai dashboard, there are many concerns. Hopefully I will hear back from you soon to see what can be done about this problem. I would hate for the airbag to deploy and someone can get hurt or killed. I am providing you with photos..
NHTSA complaint #11433700 — an unverified report by a vehicle owner.
San Jose, CA
UNKNOWN OR OTHER
Brake unit failure. Car brake pedal became soft, needs to be pressed to the floor to get the car to stop...and even then it does not stop fast enough to be safe. Online research shows that this is a known issue for this model and Hyundai has been covering the cost for this as it is attributed to a part installed at the factory.
NHTSA complaint #11428175 — an unverified report by a vehicle owner.
at 130,934 milesDecatur, IL
UNKNOWN OR OTHER
The contact owns a 2009 Hyundai Genesis. The contact stated that she noticed that the brake lights would not illuminate when the brake pedal was depressed. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the stop lamp switch needing to be replaced. The vehicle was repaired however, the failure recurred. The dealer stated that the diode wiring system needed to be replaced. The contact was relating the failure to NHTSA campaign number: 13V113000 (Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,394.
NHTSA complaint #11420563 — an unverified report by a vehicle owner.
at 130,934 milesDecatur, IL
EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH
The contact owns a 2009 Hyundai Genesis. The contact stated that she noticed that the brake lights would not illuminate when the brake pedal was depressed. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the stop lamp switch needing to be replaced. The vehicle was repaired however, the failure recurred. The dealer stated that the diode wiring system needed to be replaced. The contact was relating the failure to NHTSA campaign number: 13V113000 (Exterior Lighting). The manufacturer had not been informed of the failure. The failure mileage was approximately 130,394.
NHTSA complaint #11420563 — an unverified report by a vehicle owner.
at 116,000 milesMeridian, ID
UNKNOWN OR OTHER
A LITTLE OVER A YEAR AGO THE BRAKES ON MY 2009 HYUNDAI GENESIS COMPLETELY FAILED AND THE PEDAL WENT TO THE FLOOR WHILE ATTEMPTING TO EXIT THE FREEWAY. I WAS ABLE TO AVOID A COLLISION WITH ANOTHER VEHICLE AND GOT THE CAR TO A COMPLETE STOP. THE BRAKE PEDAL EVENTUALLY REGAINED PRESSURE AND BEGAN FUNCTIONING AGAIN. OVER THE NEXT 5-6 MONTHS THE BRAKES PROGRESSIVELY GOT WORSE EACH TIME I DROVE THE CAR. I WAS CONSISTENTLY HAVING TO PUMP THE PEDAL AND NEEDED TO KEEP GIVING MYSELF MORE AND MORE DISTANCE TO STOP THE VEHICLE. THROUGHOUT THIS PERIOD THE EXTERIOR BRAKE LIGHTS AND OTHER SENSORS ON THE CAR WOULD STOP FUNCTIONING ENTIRELY FOR PERIODS OF TIME. THOSE LIGHTS AND SENSORS EVENTUALLY QUIT AND NEVER TURNED BACK ON. AT THIS POINT VEHICLE BRAKES WERE GETTING WORSE AND WORSE AND IT HAD NO FUNCTIONING BRAKE LIGHTS SO I TOOK IT TO THE DEALER THAT I ORIGINALLY PURCHASED THE CAR FROM FOR REPAIRS. THE DEALER WAS NOT ASSOCIATED WITH THE MANUFACTURER AND WAS NOT ABLE TO MAKE REPAIRS TO THE CAR BUT THEY WERE ABLE TO DIAGNOSE WHAT WAS GOING ON WITH MY VEHICLE. THEY DOCUMENTED AND DESCRIBED SOME SORT OF CONTAMINATION IN THE BRAKE FLUID THAT HAD TURNED IT INTO A WHITE GOOEY SUBSTANCE AND THAT FLUID CAUSED SIGNIFICANT DAMAGE AND WORE COMPLETELY THROUGH THE ABS MODULE. COINCIDENTALLY THAT IS THE EXACT SAME DESCRIPTION THAT WAS GIVEN FOR THE RECALLS IN 2013 THAT WERE ASSOCIATED WITH THIS MAKE AND MODEL OF CAR (NHTSA CAMPAIGN 13V489000). THE PREVIOUS OWNER DID HAVE THOSE 2013 RECALL REPAIRS MADE AT ABOUT 60,000 MILES BUT THE SAME ISSUES THAT CAUSED THE FIRST RECALL ARE OBVIOUSLY OCCURRING AGAIN WITH THE CAR CURRENTLY AT ABOUT 120,000 MILES. THE MANUFACTURER DEALER WANTS $2500 TO REPLACE THE ABS MODULE AND TO RESET THE COMPUTER WHICH IS OVER HALF OF THE BLUE BOOK VALUE. THAT ALONG WITH THE $1000 ALREADY SPENT TO DIAGNOSE THE PROBLEMS, THE CAR IS NOW BORDERLINE TOTALED AT THIS POINT.
NHTSA complaint #11363210 — an unverified report by a vehicle owner.
