FaultScore

FaultScore report

2016 Hyundai Genesis problems

Owners have filed 137 complaints about the 2016 Hyundai Genesis with NHTSA between 2015 and 2026. The largest single group is the electrical system. Across this model's run it ranks 6 of 8 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the Hyundai Genesis.

How this is worked out

The numbers

137

Complaints

5

Crashes reported

7

Fires reported

4

Injuries reported

42,200 mi

Median mileage at failure

Half of reported failures happened before this

46%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 32 vs 50 Severity 60 vs 50 Early failure 79 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Hyundai Genesis. 50 means typical for this model; 100 means roughly double.
Severity — 60
11.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 79
46% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Hyundai Genesis

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Hyundai Genesis

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 3 fires · median 55,000 mi

Engine & Cooling 29 21.2%

0 crashes, 2 fires · median 18,200 mi

Median failure at 18,400 miles

Lights 11 8.0%

Median failure at 46,600 miles

Median failure at 28,150 miles

Brakes 8 5.8%

1 crashes, 0 fires · median 54,000 mi

Steering 8 5.8%

Median failure at 22,000 miles

Fuel & Propulsion 6 4.4%

Median failure at 15,000 miles

Body & Structure 5 3.6%

0 crashes, 1 fires · median 47,900 mi

Acceleration & Cruise Control 3 2.2%

2 crashes, 0 fires · median 805 mi

Airbags 3 2.2%

1 crashes, 0 fires · median 75,000 mi

Doors, Latches & Locks 2 1.5%

Median failure at 107,050 miles

Stability & Traction Control 2 1.5%

1 crashes, 0 fires · median 6,000 mi

Seats 2 1.5%

0 crashes, 1 fires

Windows, Mirrors & Wipers 2 1.5%

Median failure at 7,000 miles

Driver Assist & Collision Avoidance 1 0.7%

Median failure at 50,000 miles

Seat Belts 1 0.7%
Suspension 1 0.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 8.5%
1,000 – 9,999 miles 13 18.3%
10,000 – 24,999 miles 13 18.3%
25,000 – 49,999 miles 10 14.1%
50,000 – 74,999 miles 16 22.5%
75,000 – 99,999 miles 5 7.0%
100,000 – 149,999 miles 8 11.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2015 peak 7 Aug 2026

NHTSA investigations into the 2016 Hyundai Genesis

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

AQ23002 Opened 17 Nov 2023 Still open SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...

Recalls on the 2016 Hyundai Genesis

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V107000

ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

21V160000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.

Risk: An electrical short circuit inside the ABS module could cause an engine compartment fire while parked or driving.

17V359000

PARKING BRAKE:INDICATOR LIGHT

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.

Risk: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024089 4,604 units in Canada

Electrical

Issue: Under certain conditions, water could leak into the starter solenoid. If this happens, the solenoid could short circuit. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to install an updated relay in the engine junction box. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2021133 4,756 units in Canada

Brakes

Issue: On certain vehicles, a problem in the control module for the antilock brake system (ABS) could cause it to short circuit. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.

Recall 2017300 11,987 units in Canada

Brakes

On certain vehicles equipped with a manual parking brake, the electrical switch which illuminates the parking brake warning light in the instrument cluster could become corroded. This could result in the parking brake warning light intermittently not illuminating when the parking brake is applied. A failure of the parking brake indicator to illuminate when the parking brake is applied can result in a driver misapplication of the parking brake, which may cause the following conditions: effect on vehicle acceleration, parking brake noise and/or parking brake “drag” and smoke and/or smell from driving with the applied parking brake. Correction: Dealers will replace the parking brake switch with a switch that revised contact material.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 70,000 miles Florissant, MO Fire 1 injured

ELECTRICAL SYSTEM

The contact owns a 2016 Hyundai Genesis. The contact stated that after parking the vehicle in a nearby parking lot, upon returning, there was heavy black smoke coming from under the front passenger’s side seat. Upon further inspection, the contact burned his right hand while attempting to check for the source of the fire. The vehicle was taken to a local dealer while the black smoke was present, where it was diagnosed with a possible wiring harness failure and the vehicle remained with the dealer for further investigation. The vehicle was not repaired. In addition, the contact stated that the method of how the smoke was extinguished was unknown. No medical attention was sought. A Police report was not filed. The contact stated that as per the insurance provider, it was unknown if the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11746437 — an unverified report by a vehicle owner.

Davenport, FL Fire

SEATS

Passenger seat caught fire while vehicle was parked in attached garage and self-extinguished. Insurance deemed vehicle total loss due to extent of damage.

NHTSA complaint #11718137 — an unverified report by a vehicle owner.

Aventura, FL Fire

ELECTRICAL SYSTEM

Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

NHTSA complaint #11694040 — an unverified report by a vehicle owner.

Aventura, FL Fire

ENGINE

Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

NHTSA complaint #11694040 — an unverified report by a vehicle owner.

at 75,000 miles Florissant, MO Crash 2 injured

AIR BAGS

The contact owns a 2016 Hyundai Genesis. The contact stated that while driving at 50-55 mph, the vehicle hydroplaned and crashed into the median. The contact stated that only the front driver side door air bag deployed. The contact and his wife sustained injuries and the contact's wife was transported by ambulance to the hospital. It was unknown if there was a police report filed. The vehicle was towed to the towing yard where it was awaiting inspection from the insurance company. The dealer and manufacturer were not made aware of the failure. The failure mileage was 75,000.

NHTSA complaint #11422666 — an unverified report by a vehicle owner.

at 25,000 miles Paxinos, PA 1 injured

UNKNOWN OR OTHER

THE FIRST INCIDENCE OCCURRED A FEW MONTHS AFTER PURCHASE WHEN WE NOTICED THAT AN EMERGENCY WARNING LIGHT WENT OFF WHILE TRAVELING TO A VACATION. IT THEN WENT OFF AFTER A FEW HOURS SO WE WAITED UNTIL OUR RETURN TO REPORT IT TO THE DEALER, SUNBURY MOTOR COMPANY HYUNDAI DIVISION IN SUNBURY, PA. THEY SET UP AN APPOINTMENT AND I ASSUMED FIXED THE PROBLEM BECAUSE THIS SPECIFIC LIGHT NEVER WENT ON AGAIN. WE DID NOTICE AND REPORTED THAT AT TIMES THE BEEPING AND LIGHTING UP OF THE COLLISION WARNING SAFETY FEATURE DID NOT WORK PROPERLY. THIS ACTUALLY RESULTING IN A SMALL SCRAP DIRECTLY BELOW THE SENSOR WHILE PARKING. WE MADE ANOTHER APPOINTMENT BUT THEY COULD NOT FIND THE CAUSE. I ASKED OUR SALESPERSON, CHRIS FAUST, IF THIS WOULD RESULT IN A CHARGE ON OUR LEASED VEHICLE AND HE SAID NO IT WAS AN EASY FIX. WE WERE LEAVING FOR OUR ANNUAL SNOWBIRD TRIP TO FLORIDA IN A FEW DAYS AND THE LEASE WAS OVER SHORTLY AFTER WE RETURNED HOME SO I SAID IT WASN'T THAT NOTICEABLE. WE WOULD NOT BE ABLE TO TAKE IT IN FOR REPAIR. CHRIS SAID THAT IT WOULD NOT BE A PROBLEM UPON INSPECTION AND IF QUESTIONED THEY WOULD REPAIR IT BEFORE. I SAID FINE. WHILE IN FLORIDA, CLOSE TO THE TIME FOR OUR TRIP HOME WE WERE ALMOST IN AN ACCIDENT WHEN A VEHICLE SUDDENLY STOPPED IN FRONT OF US WHILE PULLING OUT OF A SHOPPING CENTER UNTO A BUSY STREET. NONE OF THE WARNING SYSTEMS OR AUTO BRAKING SYSTEMS WORKED AND THE RESULT WAS MISSING THE VEHICLE BY INCHES ALONG WITH SEVERELY JOLTING MY WIFE AND I. IT DID RESULT IN A NECK INJURY TO ME WHICH I THOUGHT WAS MUSCULAR AND WOULD GO AWAY BUT IT DID NOT. THE INJURY WAS TREATED AND IS STILL BEING TREATED. AFTER READING SOME OF THE SAFETY ISSUES WITH THE HYUNDAI GENESIS WE DECIDED NOT TO PURCHASE THE VEHICLE. BOTH HYUNDAI AND SUNBURY MOTORS WERE AWARE OF THE LAST INCIDENCE BUT HAVE NOT ACKNOWLEDGED IT. OUR ATTORNEY RECOMMENDED THAT WE MAKE YOU AWARE OF THE ISSUE.

NHTSA complaint #11402893 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Knoxville, TN

STEERING

steering locks up at times

NHTSA complaint #11754245 — an unverified report by a vehicle owner.

Columbus, OH

STEERING

The steering rack malfunctions or fails. When driving at high speeds, the steering wheel gets stuck after being turned. It does not return to center and has to be yanked or forced back to center. There are hundreds of people that have mentioned this online about this Genesis model. This is a major safety issue, as jerking the wheel back to center can cause an accident, and if the wheel gets really stuck, it could cause a major accident. The issue has been confirmed by numerous reports and columns online. For my specific car, an independent service center confirmed the issue after test-driving the car. It has not been inspected by the manufacturer. There are no dash warnings, lights, or codes that indicate the issue. Hyundai should be paying to fix this safety issue. People are driving these cars who can't afford to get it fixed, which is putting others in danger as well.

NHTSA complaint #11747998 — an unverified report by a vehicle owner.

at 70,000 miles Florissant, MO Fire 1 injured

ELECTRICAL SYSTEM

The contact owns a 2016 Hyundai Genesis. The contact stated that after parking the vehicle in a nearby parking lot, upon returning, there was heavy black smoke coming from under the front passenger’s side seat. Upon further inspection, the contact burned his right hand while attempting to check for the source of the fire. The vehicle was taken to a local dealer while the black smoke was present, where it was diagnosed with a possible wiring harness failure and the vehicle remained with the dealer for further investigation. The vehicle was not repaired. In addition, the contact stated that the method of how the smoke was extinguished was unknown. No medical attention was sought. A Police report was not filed. The contact stated that as per the insurance provider, it was unknown if the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11746437 — an unverified report by a vehicle owner.

Annapolis, MD

ENGINE

Oil pressure switch in engine fails to accurately read oil pressure due to a lack of voltage, needing replacement. Causes driver to be unable to read proper oil pressure, leading to a possibility of fire through extreme overheating and friction-induced mechanical failure if the oil pressure is too low and unable to be read. The part has not been inspected by the manufacturer in any capacity, but it is a known issue with the Hyundai 3.8L V6 GDI engine. The oil pressure lamp will display at low RPMs and when at idle. A known fix it replacement of the sensor.

NHTSA complaint #11732788 — an unverified report by a vehicle owner.

West Lafayette, IN

POWER TRAIN

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, and it says MANY owners of the same vehicle report the faulty fuel pump module as the culprit, causing the Check PSB. As well as many owners online stating their vehicle has done the same as mine. There is active recalls on the newer years for this issue, such as the 2023. When the same issue is reported multiple times on the 2016s too, there should be a recall. This is a common issue, & quite frankly a dangerous one. If the fuel pump module is miscommunicating with the seat belts, that could cause them to not react in a collision. I have my vehicle scheduled to be serviced in a few days.

NHTSA complaint #11727749 — an unverified report by a vehicle owner.

West Lafayette, IN

SEAT BELTS

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, and it says MANY owners of the same vehicle report the faulty fuel pump module as the culprit, causing the Check PSB. As well as many owners online stating their vehicle has done the same as mine. There is active recalls on the newer years for this issue, such as the 2023. When the same issue is reported multiple times on the 2016s too, there should be a recall. This is a common issue, & quite frankly a dangerous one. If the fuel pump module is miscommunicating with the seat belts, that could cause them to not react in a collision. I have my vehicle scheduled to be serviced in a few days.

NHTSA complaint #11727749 — an unverified report by a vehicle owner.

West Lafayette, IN

FUEL/PROPULSION SYSTEM

My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, and it says MANY owners of the same vehicle report the faulty fuel pump module as the culprit, causing the Check PSB. As well as many owners online stating their vehicle has done the same as mine. There is active recalls on the newer years for this issue, such as the 2023. When the same issue is reported multiple times on the 2016s too, there should be a recall. This is a common issue, & quite frankly a dangerous one. If the fuel pump module is miscommunicating with the seat belts, that could cause them to not react in a collision. I have my vehicle scheduled to be serviced in a few days.

NHTSA complaint #11727749 — an unverified report by a vehicle owner.

Glassboro, NJ

UNKNOWN OR OTHER

My car wont start. When I press the start button everything turns on but it wont start. It functions like the car is ready to drive. For example, it says drive to display tire pressure. The start button says the car is on. I can change gears, the radio works, back up camera works but the car didnt start. This happened before when there was a recall to the starter relay switch. Im wondering if its the same thing again. After waiting over 4 hours the car was able to start. Then again today same issue. There are no warning lights or system failure lights coming on to indicate theres any issue.

NHTSA complaint #11727417 — an unverified report by a vehicle owner.

at 80,100 miles Sherman, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Hyundai Genesis. The contact stated that while the vehicle was parked, the passenger’s side rear door failed to open from inside or outside or unlock as needed. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rear passenger’s door handle actuator was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,100.

NHTSA complaint #11722431 — an unverified report by a vehicle owner.

Martinez, CA

ENGINE

Oil light keep coming on when the car is stopped or at the light and turns off when it's running mechanic says it's an oil pressure switch which is a common problem with this car. I read a lot of complaints about this but Hyundai is not doing anything.

NHTSA complaint #11720050 — an unverified report by a vehicle owner.

Davenport, FL Fire

SEATS

Passenger seat caught fire while vehicle was parked in attached garage and self-extinguished. Insurance deemed vehicle total loss due to extent of damage.

NHTSA complaint #11718137 — an unverified report by a vehicle owner.

Albuquerque, NM

ENGINE

The oil pressure light illuminates at low RPMs and turns off under a load or higher RPMs. In checking Hyundai Genesis forums, this is a common failure/fouling of the oil pressure switch. Oil level is fine; it is the switch that fails, giving the owner a false sense of low oil and potential catastrophic engine damage. Unfortunately, the engine design requires a very expensive disassembly of the engine manifold and other parts to access and replace this small switch.

NHTSA complaint #11715963 — an unverified report by a vehicle owner.

Newport News, VA

UNKNOWN OR OTHER

Oil light appears when at a stop and goes off when accelerating. was told by mechanic this is a sensor problem common to my vehicle.

NHTSA complaint #11711588 — an unverified report by a vehicle owner.

Newport News, VA

ELECTRICAL SYSTEM

Oil light appears when at a stop and goes off when accelerating. was told by mechanic this is a sensor problem common to my vehicle.

NHTSA complaint #11711588 — an unverified report by a vehicle owner.

Newport News, VA

ELECTRICAL SYSTEM

Was told by mechanic their was a possibility for fire with the starter mechanism.

NHTSA complaint #11711589 — an unverified report by a vehicle owner.

Newport News, VA

ENGINE

Oil light appears when at a stop and goes off when accelerating. was told by mechanic this is a sensor problem common to my vehicle.

NHTSA complaint #11711588 — an unverified report by a vehicle owner.

Newport News, VA

ENGINE

Was told by mechanic their was a possibility for fire with the starter mechanism.

NHTSA complaint #11711589 — an unverified report by a vehicle owner.

Seminole, TX

ENGINE

Engine oil light comes on and turns back off. Car has 97,000 miles and has regular oil changes.

NHTSA complaint #11710066 — an unverified report by a vehicle owner.

Jim Thorpe, PA

STEERING

Steering becomes stuck in a curve and doesn't return to center. This creates a very dangerous condition when the steering "unsticks" and causes the car to veer from side to side. Condition is caused by a failure inside the electric power steering rack.

NHTSA complaint #11705312 — an unverified report by a vehicle owner.

Aventura, FL Fire

ELECTRICAL SYSTEM

Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

NHTSA complaint #11694040 — an unverified report by a vehicle owner.

Aventura, FL Fire

ENGINE

Dear NHTSA, I am filing this complaint to formally report a serious vehicle safety hazard and to express concern over how Hyundai/Genesis has handled it. My 2016 Hyundai Genesis 3.8 AWD experienced a n engine compartment fire originating from the starter motor, which subsequently melted the engine wiring harness and surrounding components. This fire could have easily caused serious injury or death, as it occurred shortly after starting the vehicle. Fortunately, I was able t o shut the vehicle off and get t o safety before the flames spreadThe dealership and Genesis Customer Care opened a case (Case #41642221) but later informed me that this was "not related" to the existing Hyundai/Genesis recall involving the same starter and wiring harness fire risk. Their explanation was that my incident was merely a "coincidence" - despite the identical cause and symptoms described in the recall documentation. This reasoning is unacceptable, irresponsible, and ignores the fundamental issue: the fire originated from the starter, the same component already known t o have a fire-related defect. Dismissing a near-identical safety incident as unrelated poses a severe public safety concern and suggests Hyundai/Genesis may be avoiding accountability for additional affected vehicles outside the recall's VIN range. I believe this defect and the manufacturer's response warrant a n urgent NHTSA investigation into the scope of the existing recall and whether it should be expanded. This issue is not only mechanical but life-threatening, as an engine fire caused by electrical failure could easily occur while driving or in an occupied area. Please investigate this issue and ensure Hyundai/Genesis takes full responsibility for this defect before someone i s seriously injured or killed

NHTSA complaint #11694040 — an unverified report by a vehicle owner.

at 134,000 miles Saint Petersberg, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Hyundai Genesis. The contact stated that upon arriving to his destination and attempting to retrieve his child from the vehicle, the driver's side rear door failed to open. No warning lights were illuminated. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,000.

NHTSA complaint #11667561 — an unverified report by a vehicle owner.

Jacksonville, FL

STEERING

After car was taken to dealership to fix recalls on the drive home the car lost steering mid turn directly after fuses which were part of the recall started clicking then car completely shut off in the middle of the road

NHTSA complaint #11643782 — an unverified report by a vehicle owner.

Jacksonville, FL

ELECTRICAL SYSTEM

After car was taken to dealership to fix recalls on the drive home the car lost steering mid turn directly after fuses which were part of the recall started clicking then car completely shut off in the middle of the road

NHTSA complaint #11643782 — an unverified report by a vehicle owner.

Jacksonville, FL

ENGINE

After car was taken to dealership to fix recalls on the drive home the car lost steering mid turn directly after fuses which were part of the recall started clicking then car completely shut off in the middle of the road

NHTSA complaint #11643782 — an unverified report by a vehicle owner.