Owners have filed 115 complaints
about the 2010 Hyundai Genesis with NHTSA between 2010 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 8 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Hyundai Genesis. 50 means typical for this
model; 100 means roughly double.
Severity — 31
6.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 48
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Hyundai Genesis
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
54.9%
1,000 – 9,999 miles
54.9%
10,000 – 24,999 miles
87.8%
25,000 – 49,999 miles
2827.5%
50,000 – 74,999 miles
2827.5%
75,000 – 99,999 miles
1312.7%
100,000 – 149,999 miles
109.8%
150,000+ miles
54.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2010 Hyundai Genesis 4-DR w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2010peak 5Apr 2025
NHTSA investigations into the 2010 Hyundai Genesis
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
On October 28, 2013, Hyundai Motor Company (Hyundai) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the braking system of approximately 43,500 model year (MY) 2009 through 2012 Hyundai Genesis sedans (NHTSA Recall No. 13V-489).The Hyundai report indicates that the recalled vehicles may contain brake fluid that does not sufficiently inhibit corrosion on the zinc plating of control valve armatures in the Hydraulic Electronic Control Unit (HECU) module. The DIR indicated that, over time, the build-up of corrosion products may affect operation of HECU control va...
Recalls on the 2010 Hyundai Genesis
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
14V713000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.
Risk: A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.
13V489000
SERVICE BRAKES, HYDRAULIC:FLUID
Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).
Risk: If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.
13V113000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake tra
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2023125404,543 units in Canada
Brakes
Issue: Hyundai is conducting a special service campaign that provides anti-corrosion treatment to certain underbody components. Over time, components under the vehicle, including brake lines could corrode. If this happens, a brake line could fail and leak. A brake fluid leak can result in reduced braking. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the underbody, including the brake lines. The dealer will apply an anti-corrosion treatment to certain parts, and replace the brake lines if necessary.
Recall 20145582,478 units in Canada
Brakes
On certain vehicles, a diode in the stop lamp circuit could fail, which could result in the brake lights failing to illuminate when the brake pedal is depressed, increasing the risk of a crash causing property damage and/or personal injury. Correction: Dealers will repair the stop lamp switch circuit.
Recall 20133763,149 units in Canada
Brakes
On certain vehicles, corrosion could occur in the brake system Hydraulic Electronic Control Unit. Over time, this could affect the control unit's operation, causing a low/soft brake pedal and reduced braking effectiveness. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs.
Recall 2013325110,104 units in Canada
Electrical
On certain vehicles, the stop lamp switch may fail and cause intermittent operation of the brake lights. Failure of the brake lights to illuminate when the brake pedal is depressed could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesMarietta, GACrash
SERVICE BRAKES
AS I WAS DRIVING DOWN A MAJOR STREET TRAVELING AROUND 35 MPH, THE CAR IN FRONT OF ME BEGAN TO STOP. AS I BEGAN TO APPLY THE BRAKES, MY CAR'S PEDAL WENT TO THE FLOOR. I PUMPED THE BRAKES A FEW TIMES AND BEGAN TO GET SOME PRESSURE, BUT I WAS NOT ABLE TO STOP IN TIME BEFORE REAR ENDING THE CAR IN FRONT OF ME. I NEVER KNEW WHAT THE ISSUE WAS AND I COULDN'T GET THE PROBLEM TO DUPLICATE, BUT THE BRAKE PEDAL WAS SOFT SINCE THAT DAY. I HAVE CHANGED THE PADS, AND ROTORS, SO THOSE ARE NOT THE ISSUE. THIS WEEK, MY FUEL PUMP WENT OUT AND I TOOK THE CAR TO THE MECHANIC FOR THAT ISSUE. MY MECHANIC INFORMED ME THAT THE CAR NEEDED AN ABS PUMP. THE DEALERS ARE WELL AWARE OF THE ISSUE BECAUSE WHEN WE CHECKED THE PRICE OF THE PART ($2600), THE PARTS AGENT IMMEDIATELY KNEW THE PROBLEM. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THE EXACT SAME ISSUE. THIS IS TRULY A SAFETY ISSUE FOR THESE CARS. THERE ARE MANY COMPLAINTS ONLINE WITH THE SAME PROBLEM!!!!!!!
NHTSA complaint #10864563 — an unverified report by a vehicle owner.
at 52,000 milesCarmel, INCrash
AIR BAGS
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE PASSENGER FENDER NEEDED TO BE REPAIRED AND THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA complaint #10821570 — an unverified report by a vehicle owner.
at 52,000 milesCarmel, INCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE PASSENGER FENDER NEEDED TO BE REPAIRED AND THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA complaint #10821570 — an unverified report by a vehicle owner.
at 49,500 milesPhoenix, AZCrash4 injured
VEHICLE SPEED CONTROL
ON 4/18/13 AT 2125 HOURS, UNIT 1 WAS TRAVELING EASTBOUND IN LANE TWO OF NORTHERN AVENUE APPROACHING NORTH 59TH AVENUE. UNIT 2 WAS IN LANE TWO OF EASTBOUND WEST NORTHERN AVENUE STOPPED FOR A RED LIGHT AT THE INTERSECTION WITH NORTH 59TH AVENUE. UNIT 2, A BUS, WAS PARKED IN BUS PULL OUT JUST EAST OF NORTH 59TH AVENUE ON WEST NORTHERN AVENUE WITH THE DRIVER OF THE BUS NOT IN DRIVER SEAT BUT STANDING IN BUS. ACCORDING TO DRIVER OF UNIT 1, WHILE UNIT 1 WAS SLOWING TO STOP BEHIND UNIT 2 THE ENGINE OF UNIT 1 BEGAN RACING AND DID NOT STOP EVEN AS THE DRIVER OF UNIT 1 PRESSED THE BRAKES. UNIT 1 STRUCK UNIT 2 IN THE REAR AT LEAST TWICE PUSHING UNIT 2 INTO INTERSECTION. UNIT 2 DRIVER STATED AFTER BEING HIT AT LEAST TWICE BY UNIT 1, UNIT 2 CROSSED INTERSECTION AND STOPPED IN FRONT OF THE BUS TO GET OUT OF THE WAY OF UNIT 1. UNIT 1 ALSO CROSSED THE INTERSECTION OF NORTH 59TH AVENUE AND UNIT 1 STRUCK REAR END OF UNIT 3. DRIVER SIDE PASSENGER OF UNIT 1 WAS TREATED BY GLENDALE FIRE LT157/B-SHIFT AND TRANSPORTED TO HOSPITAL BY SOUTHWEST AMBULANCE B-SHIFT ON INCIDENT NO. 13-121969 AND FOUND TO HAVE FRACTURED LEFT HUMERAL (ELBOW) BY DOCTOR F CONJURSI, MEDICAL RECORD 1173763. DRIVER OF UNIT 1 WAS ISSUED CITATION NO. 862591 FOR ARS 28-701.A AND ARS 28-3151.A.
NHTSA complaint #10568464 — an unverified report by a vehicle owner.
at 29,000 milesPlano, TXCrash1 injured
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
I WAS TURNING INTO THE DRIVEWAY OF A SHOPPING CENTER WHEN I WAS REAR-ENDED BY ANOTHER CAR. THE FORCE OF THE COLLISION CAUSED BOTH ACTIVE HEADRESTS TO LAUNCH. THE FORCE OF THE ACTIVE HEADREST HITTING THE BACK OF MY HEAD CAUSED A CONCUSSION AND FOR TWO DAYS A LOSS OF ALL MEMORIES GOING BACK APPROXIMATELY 4 YEARS. I WAS HOSPITALIZED AND STAYED ONE NIGHT. MOST OF MY MEMORIES HAVE RETURNED BUT I HAVE ABSOLUTELY NO MEMORY OF THE DAY OF THE ACCIDENT PRE, DURING, OR POST ACCIDENT. I AM HOME NOW BUT CANNOT DRIVE FOR AT LEAST TWO WEEKS AND I AM NOT ALLOWED TO TRAVEL ON BUSINESS BECAUSE OF CAUTION ABOUT THE ACCIDENT. THESE HEADRESTS ARE DANGEROUS. ANY MARGINAL PROTECTION THEY MIGHT PROVIDE IS NOT WORTH THE SUFFERING OF A CONCUSSION AND THE LOSS OF MEMORY. IT COULD HAVE BEEN WORSE. WHAT IF I HAD NOT BEEN ABLE TO RECOVER MY MEMORY OR WORSE YET, NOT ABLE TO CREATE NEW MEMORIES. FOR THE FIRST DAY I WAS IN THE HOSPITAL, I COULD NOT REMEMBER A SINGLE THING I WAS TOLD NO MATTER HOW MANY TIMES I WAS TOLD. I AM BEING TOLD BY HYUNDAI THAT THEY CANNOT REPLACE THE ACTIVE HEADRESTS WITH NORMAL HEADRESTS. THAT IS VERY FRIGHTENING. I DON'T WANT THOSE THINGS IN MY CAR. I LEARNED THROUGH EXPERIENCE HOW DANGEROUS THEY ARE.
NHTSA complaint #10532821 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Racine, WI
SERVICE BRAKES
Brakes went completely out while driving, absolutely terrifying. Pedal went straight to the floor and wouldn't stop. I had to manually downshift until it was under 5 mph and then it would barely stop.
NHTSA complaint #11655571 — an unverified report by a vehicle owner.
Medina, OH
ELECTRICAL SYSTEM
Electrical Battery Draining Replaced Battery In Oct 2023 Within 1 to 3 Weeks No Power Battery Dead . Cannot Find What Is Drawing Power That Is Draining The Battery.
NHTSA complaint #11561212 — an unverified report by a vehicle owner.
Medina, OH
FORWARD COLLISION AVOIDANCE: WARNINGS
Electrical Battery Draining Replaced Battery In Oct 2023 Within 1 to 3 Weeks No Power Battery Dead . Cannot Find What Is Drawing Power That Is Draining The Battery.
NHTSA complaint #11561212 — an unverified report by a vehicle owner.
Medina, OH
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Electrical Battery Draining Replaced Battery In Oct 2023 Within 1 to 3 Weeks No Power Battery Dead . Cannot Find What Is Drawing Power That Is Draining The Battery.
NHTSA complaint #11561212 — an unverified report by a vehicle owner.
Ruidoso, NM
VEHICLE SPEED CONTROL
While driving, throttle stuck wide open. It was like I was flooring the gas pedal. I managed to pull over and stop vehicle. I restarted and was able to drive home.
NHTSA complaint #11523254 — an unverified report by a vehicle owner.
at 196,000 milesMacon, GA
AIR BAGS
The contact owns a 2010 Hyundai Genesis. The contact's wife stated that while driving approximately 35 MPH, the air bag warning light illuminated. The contact stated that he noticed that prior to the warning light being illuminated, a tear that had formed under the "SRS Air Bag" badge on the passenger’s side. The contact stated that the air bag warning light continually remained illuminated. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V722000 (Air Bags). The manufacturer had not been informed of the failure. The failure mileage was approximately 196,000.
NHTSA complaint #11486647 — an unverified report by a vehicle owner.
at 125,000 milesLake Park, FL
AIR BAGS:SIDE/WINDOW:HEAD
The contact owns a 2010 Hyundai Genesis. The contact stated that after parking and exiting the vehicle, moments later after returning to the vehicle it was discovered that the driver’s and passenger’s side headrest restraint had deployed. The cause of the failure was not determined. The local dealer was notified of the failure and indicated that the headrest needed to be replaced but no further assistance was offered. The manufacturer was not yet contacted. The failure mileage was 125,000
NHTSA complaint #11470847 — an unverified report by a vehicle owner.
Henrico, VA
SERVICE BRAKES
While attempting to brake on exit ramp off an interstate highway, the brake pedal was depressed almost to the floorboard with minimal slowing. The brakes were pumped several times with slowing vehicle speed. Fortunately, the exit ramp was long enough to allow a safe stop. Pedal remains soft and spongy. No warning lights are on. Brakes functioned normally until this incident at 138,200 miles. However, master cylinder was replaced at 102,000 miles for a similar problem at an independent auto shop. I am awaiting a dealer repair time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11434642 — an unverified report by a vehicle owner.
at 23,763 milesStaten Island, NY
PARKING BRAKE
The contact owns a 2010 Hyundai Genesis. The contact stated that the electronic braking system (EBS) warning light was illuminated. The contact stated that he attempted to activate the parking brake however, the parking brake failed to engage. The contact took the vehicle to the local dealer to be diagnosed and was informed that the Electronic Parking Brake (EPB) module needed to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was 23,763.
NHTSA complaint #11426655 — an unverified report by a vehicle owner.
at 23,763 milesStaten Island, NY
PARKING BRAKE:ELECTRICAL:CONTROL MODULE
The contact owns a 2010 Hyundai Genesis. The contact stated that the electronic braking system (EBS) warning light was illuminated. The contact stated that he attempted to activate the parking brake however, the parking brake failed to engage. The contact took the vehicle to the local dealer to be diagnosed and was informed that the Electronic Parking Brake (EPB) module needed to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was 23,763.
NHTSA complaint #11426655 — an unverified report by a vehicle owner.
at 95,000 milesTorrance, CA
POWER TRAIN
VEHICLE SUDDENLY LOSES ACCELERATION AND DROPS TO A MAXIMUM SPEED OF 20 MPH. CHECK ENGINE LIGHT TURNS ON BUT GOES AWAY AFTER SHUTTING DOWN THE CAR AND LEAVING IT ON STANDBY FOR A FEW MINUTES. OCCURS EVERY FEW HUNDREDS MILES. IT'S HAPPENED WHILE THE CAR IS IN MOTION, BOTH ON THE STREET AND HIGHWAY.
NHTSA complaint #11382919 — an unverified report by a vehicle owner.
at 95,000 milesTorrance, CA
ELECTRICAL SYSTEM
VEHICLE SUDDENLY LOSES ACCELERATION AND DROPS TO A MAXIMUM SPEED OF 20 MPH. CHECK ENGINE LIGHT TURNS ON BUT GOES AWAY AFTER SHUTTING DOWN THE CAR AND LEAVING IT ON STANDBY FOR A FEW MINUTES. OCCURS EVERY FEW HUNDREDS MILES. IT'S HAPPENED WHILE THE CAR IS IN MOTION, BOTH ON THE STREET AND HIGHWAY.
NHTSA complaint #11382919 — an unverified report by a vehicle owner.
at 105,000 milesPotomac, MD
UNKNOWN OR OTHER
BRAKE PEDAL SUDDENLY BECOMES SOFT. FRONT BRAKE PADS WERE REPLACED 10/15/19. PROBLEM CORRECTED FOR THREE MONTH. PEDAL SUDDENLY VERY SOFT WITHOUT WARNING. CAR WILL STOP BUT NOT AS EXPECTED. DANGEROUS IF NOT ANTICIPATED. DIAGNOSED AS HYDRAULIC CONTROL MODULE. ESTIMATED COST TO REPAIR $3800.
NHTSA complaint #11299691 — an unverified report by a vehicle owner.
at 188,000 milesCharlotte, NC
STEERING
WHILE DRIVING MY GENESIS 2010 SEDAN, THE BATTERY LIGHT ILLUMINATED, THEN THE POWER STEERING DID NOT RESPOND. I WAS ABOUT 1/2 MILES FROM MY HOUSE AND I HAD TO WRESTLE WITH MY STEERING WHEEL UNTIL I GOT HOME. THE SCARY PART WAS THAT I UNEXPECTEDLY LOST POWER STEERING DURING A TURN AT THE TRAFFIC LIGHT. LUCKILY, NO ON COMING TRAFFIC WAS NEAR AS I COMPLETED THE TURN ON THE OPPOSITE SLIDE OF THE STREET. I FORTUNATELY ARRIVE HOME, PARKED THE VEHICLE AND HAD IT TOWED TO THE MECHANICS. I LEARNED THAT THE ALTERNATOR WENT OUT AND SO DID THE BATTERY. LUCKLY, DURING THE TURN I DID NOT CRASH, BUT IT WAS VERY NERVOUS THE REST OF THE WAY.
NHTSA complaint #11280927 — an unverified report by a vehicle owner.
at 132,518 milesIron Station, NC
SEATS
I WAS DRIVING IN A GROCERY STORE PARKING LOT AND WENT OVER A SPEED BUMP AT MAYBE 2 MILES AN HOUR AND BOTH MY FRONT HEADREST DISCHARGED.
NHTSA complaint #11266035 — an unverified report by a vehicle owner.
at 157,000 milesGary, IN
ELECTRICAL SYSTEM
CAR SEEMS TO HAVE ELECTRICAL ISSUES IT JUST SHUTS OFF ETC JUST FOUND OUT I PURCHASED A LEMON ODOMETER ROLLBACK
NHTSA complaint #11173753 — an unverified report by a vehicle owner.
at 157,000 milesGary, IN
ENGINE
CAR SEEMS TO HAVE ELECTRICAL ISSUES IT JUST SHUTS OFF ETC JUST FOUND OUT I PURCHASED A LEMON ODOMETER ROLLBACK
NHTSA complaint #11173753 — an unverified report by a vehicle owner.
at 157,000 milesGary, IN
ELECTRONIC STABILITY CONTROL (ESC)
CAR SEEMS TO HAVE ELECTRICAL ISSUES IT JUST SHUTS OFF ETC JUST FOUND OUT I PURCHASED A LEMON ODOMETER ROLLBACK
NHTSA complaint #11173753 — an unverified report by a vehicle owner.
at 48,031 milesAustin, TX
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP LIGHT, THE VEHICLE WENT INTO IDLE MODE. AFTER THE THIRD ATTEMPT OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED RAPIDLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ROUND ROCK AUTO GROUP (2301 N INTERSTATE 35, FRONTAGE RD #300, ROUND ROCK, TX, 78664 855 996-3127) WHERE THE PEDAL ASSEMBLY DASH ACCELERATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,031. *TR..*BF *DT
NHTSA complaint #11166506 — an unverified report by a vehicle owner.
at 88,480 milesOrangeburg, SC
EXTERIOR LIGHTING
HEADIGHTS TURN OFF FOR SEVERAL SECONDS WHILE DRIVING THEN COME ON AGAIN EVENTUALLY. BOTH HEADLAMPS GO OFF TOGETHER. HEADLIGHT SWITCH IN MANUAL ON POSITION, NOT THE AUTO ON/OFF POSITION WHICH I DO NOT USE.
NHTSA complaint #11164712 — an unverified report by a vehicle owner.
at 88,480 milesOrangeburg, SC
ELECTRICAL SYSTEM
HEADIGHTS TURN OFF FOR SEVERAL SECONDS WHILE DRIVING THEN COME ON AGAIN EVENTUALLY. BOTH HEADLAMPS GO OFF TOGETHER. HEADLIGHT SWITCH IN MANUAL ON POSITION, NOT THE AUTO ON/OFF POSITION WHICH I DO NOT USE.
NHTSA complaint #11164712 — an unverified report by a vehicle owner.
at 50,000 milesChandler, AZ
UNKNOWN OR OTHER
HELLO NHTSA ADMINISTRATOR, I BOUGHT A NEW HYUNDAI GENESIS IN MARCH 2010. AROUND AUGUST 2010, I HAD A SMALL FENDER BENDER IN THE PARKING LOT. TO KEEP WARRANTY INTACT ON THE CAR, HYUNDAI INSISTED THAT THE WIRING HARNESS ON THE CAR BE REPLACED, WHICH I DID FOR APPROXIMATELY $5000. SINCE THEN, I HAVE HAD MULTIPLE ELECTRONIC ITEMS GO BAD IN THE CAR. I REPLACED SOME OF THESE AT MY OWN EXPENSE. BUT THE PROBLEM HAS GOTTEN WORSE WITH SOME EXPENSIVE ELECTRONIC COMPONENTS GOING BAD OVER THE LAST 2 YEARS. IN NORMAL CIRCUMSTANCES, THESE COMPONENTS SHOULD NOT GO BAD OVER THE LIFE OF THE CAR, AND CERTAINLY NOT AT A FREQUENCY THAT THEY HAVE FAILED IN MY CAR. I ATTRIBUTE THESE FAILURES TO BAD/DEFECTIVE JOB DONE DURING WIRING HARNESS REPLACEMENT. BUT HYUNDAI HAS REFUSED TO ACCEPT RESPONSIBILITY SINCE THE CAR IS OUT OF WARRANTY. BELOW IS A LIST OF THE BAD COMPONENTS, APPROXIMATE DATE OF THE COMPONENT GOING BAD, WHETHER IT IS REPLACED/FIXED AND APPROXIMATE EXPENSE TO FIX THEM 1. TELESCOPIC STEERING WHEEL--2015--REPAIRED AS PART OF WARRANTY 2. POWER SWITCH ASSEMBLY DRIVER'S SEAT--JAN 2016--$236.19--PAID OUT-OF-POCKET TO GET IT REPLACED 3. JOG DIAL ASSEMBLY--OCT 2016--$1031.70--PAID OUT-OF-POCKET TO GET IT REPLACED 4. FRONT CABIN DOME LIGHT ASSEMBLY--FEB 2017--$376.91--PAID OUT-OF-POCKET TO GET IT REPLACED 5. SMART CRUISE CONTROL--MAR 2017--NOT REPLACED--DEALERSHIP GAVE ME A QUOTE OF ~$4500 TO REPLACE 6. PASSENGER CABIN DOME LIGHT ASSEMBLY--AUG 2017--NOT REPLACED--$4500 ESTIMATE TO REPLACE 7. MULTI DISC CD PLAYER--FEB 2018--NOT REPLACED--$1000 ESTIMATE TO REPLACE I WOULD LIKE NHTSA TO INVESTIGATE HYUNDAI FOR THIS MATTER AND FORCE THEM TO PAY FOR REPAIRS. AS A CONSUMER, I FEED CHEATED AND BEING FORCED TO DOUBLE PAY FOR REPAIRS - ONCE FOR THE WIRING HARNESS REPLACEMENT AND NOW FOR ALL PROBLEMS ATTRIBUTED TO IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11160581 — an unverified report by a vehicle owner.
at 50,000 milesChandler, AZ
EXTERIOR LIGHTING
HELLO NHTSA ADMINISTRATOR, I BOUGHT A NEW HYUNDAI GENESIS IN MARCH 2010. AROUND AUGUST 2010, I HAD A SMALL FENDER BENDER IN THE PARKING LOT. TO KEEP WARRANTY INTACT ON THE CAR, HYUNDAI INSISTED THAT THE WIRING HARNESS ON THE CAR BE REPLACED, WHICH I DID FOR APPROXIMATELY $5000. SINCE THEN, I HAVE HAD MULTIPLE ELECTRONIC ITEMS GO BAD IN THE CAR. I REPLACED SOME OF THESE AT MY OWN EXPENSE. BUT THE PROBLEM HAS GOTTEN WORSE WITH SOME EXPENSIVE ELECTRONIC COMPONENTS GOING BAD OVER THE LAST 2 YEARS. IN NORMAL CIRCUMSTANCES, THESE COMPONENTS SHOULD NOT GO BAD OVER THE LIFE OF THE CAR, AND CERTAINLY NOT AT A FREQUENCY THAT THEY HAVE FAILED IN MY CAR. I ATTRIBUTE THESE FAILURES TO BAD/DEFECTIVE JOB DONE DURING WIRING HARNESS REPLACEMENT. BUT HYUNDAI HAS REFUSED TO ACCEPT RESPONSIBILITY SINCE THE CAR IS OUT OF WARRANTY. BELOW IS A LIST OF THE BAD COMPONENTS, APPROXIMATE DATE OF THE COMPONENT GOING BAD, WHETHER IT IS REPLACED/FIXED AND APPROXIMATE EXPENSE TO FIX THEM 1. TELESCOPIC STEERING WHEEL--2015--REPAIRED AS PART OF WARRANTY 2. POWER SWITCH ASSEMBLY DRIVER'S SEAT--JAN 2016--$236.19--PAID OUT-OF-POCKET TO GET IT REPLACED 3. JOG DIAL ASSEMBLY--OCT 2016--$1031.70--PAID OUT-OF-POCKET TO GET IT REPLACED 4. FRONT CABIN DOME LIGHT ASSEMBLY--FEB 2017--$376.91--PAID OUT-OF-POCKET TO GET IT REPLACED 5. SMART CRUISE CONTROL--MAR 2017--NOT REPLACED--DEALERSHIP GAVE ME A QUOTE OF ~$4500 TO REPLACE 6. PASSENGER CABIN DOME LIGHT ASSEMBLY--AUG 2017--NOT REPLACED--$4500 ESTIMATE TO REPLACE 7. MULTI DISC CD PLAYER--FEB 2018--NOT REPLACED--$1000 ESTIMATE TO REPLACE I WOULD LIKE NHTSA TO INVESTIGATE HYUNDAI FOR THIS MATTER AND FORCE THEM TO PAY FOR REPAIRS. AS A CONSUMER, I FEED CHEATED AND BEING FORCED TO DOUBLE PAY FOR REPAIRS - ONCE FOR THE WIRING HARNESS REPLACEMENT AND NOW FOR ALL PROBLEMS ATTRIBUTED TO IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11160581 — an unverified report by a vehicle owner.
at 50,000 milesChandler, AZ
ELECTRICAL SYSTEM
HELLO NHTSA ADMINISTRATOR, I BOUGHT A NEW HYUNDAI GENESIS IN MARCH 2010. AROUND AUGUST 2010, I HAD A SMALL FENDER BENDER IN THE PARKING LOT. TO KEEP WARRANTY INTACT ON THE CAR, HYUNDAI INSISTED THAT THE WIRING HARNESS ON THE CAR BE REPLACED, WHICH I DID FOR APPROXIMATELY $5000. SINCE THEN, I HAVE HAD MULTIPLE ELECTRONIC ITEMS GO BAD IN THE CAR. I REPLACED SOME OF THESE AT MY OWN EXPENSE. BUT THE PROBLEM HAS GOTTEN WORSE WITH SOME EXPENSIVE ELECTRONIC COMPONENTS GOING BAD OVER THE LAST 2 YEARS. IN NORMAL CIRCUMSTANCES, THESE COMPONENTS SHOULD NOT GO BAD OVER THE LIFE OF THE CAR, AND CERTAINLY NOT AT A FREQUENCY THAT THEY HAVE FAILED IN MY CAR. I ATTRIBUTE THESE FAILURES TO BAD/DEFECTIVE JOB DONE DURING WIRING HARNESS REPLACEMENT. BUT HYUNDAI HAS REFUSED TO ACCEPT RESPONSIBILITY SINCE THE CAR IS OUT OF WARRANTY. BELOW IS A LIST OF THE BAD COMPONENTS, APPROXIMATE DATE OF THE COMPONENT GOING BAD, WHETHER IT IS REPLACED/FIXED AND APPROXIMATE EXPENSE TO FIX THEM 1. TELESCOPIC STEERING WHEEL--2015--REPAIRED AS PART OF WARRANTY 2. POWER SWITCH ASSEMBLY DRIVER'S SEAT--JAN 2016--$236.19--PAID OUT-OF-POCKET TO GET IT REPLACED 3. JOG DIAL ASSEMBLY--OCT 2016--$1031.70--PAID OUT-OF-POCKET TO GET IT REPLACED 4. FRONT CABIN DOME LIGHT ASSEMBLY--FEB 2017--$376.91--PAID OUT-OF-POCKET TO GET IT REPLACED 5. SMART CRUISE CONTROL--MAR 2017--NOT REPLACED--DEALERSHIP GAVE ME A QUOTE OF ~$4500 TO REPLACE 6. PASSENGER CABIN DOME LIGHT ASSEMBLY--AUG 2017--NOT REPLACED--$4500 ESTIMATE TO REPLACE 7. MULTI DISC CD PLAYER--FEB 2018--NOT REPLACED--$1000 ESTIMATE TO REPLACE I WOULD LIKE NHTSA TO INVESTIGATE HYUNDAI FOR THIS MATTER AND FORCE THEM TO PAY FOR REPAIRS. AS A CONSUMER, I FEED CHEATED AND BEING FORCED TO DOUBLE PAY FOR REPAIRS - ONCE FOR THE WIRING HARNESS REPLACEMENT AND NOW FOR ALL PROBLEMS ATTRIBUTED TO IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11160581 — an unverified report by a vehicle owner.
at 98,000 milesTucson, AZ
EXTERIOR LIGHTING
HEADLIGHTS FLASH WHEN SWITCHING FROM "AUTO" TO "ON" POSITION. OCCASIONALLY THE HEADLIGHTS IN THE "ON" POSITON WILL BLACKOUT FOR 2-5 SECONDS UNTIL HEADLIGHT STALK IS GIGGLED. THERE IS AN ELECTRICAL "NOISE" (LIKE A SHORT CIRCUIT SOUND...A "POP") WHEN SWITCHING FROM AUTO TO ON. THE TURN SIGNALS ALSO SEEM TO TRIGGER THE "SHORT CIRCUIT". ALL OF THESE CONDITIONS CAN OCCUR MOVING OR STANDING STILL.ON ANY TYPE OF ROADWAY.
NHTSA complaint #11150862 — an unverified report by a vehicle owner.
