28 of the
1,725 complaints filed about the Hyundai Genesis
are about the wheels —
2% of everything owners reported.
The worst model year for it is 2015.
Noticed after driving my Hyundai genesis and once running for roughly 15-20 mins once the engine has warmed up I noticed a bounce feeling coming from the front end(I thought)and then noticed my speed dropped and when pressure was apply to the gas pedal it wouldn’t go, as the car slowed down by itself until it came to a complete stop I cutt the car off and began walking around to where I smelled something burning and then seen smoke coming from my front driver wheel to discover my brake had locked up for no reason. I left the car to cool down and returned to get it and luckily it was unlocked and was successful to drive it home(4min drive), a couple days later I had to take my son to school to where it did the exact same thing again, days later I had all braking replaced which failed to solve the issue. This has been happening for over 4 months now and has always been my daily driver and has always been upkept and never had any issues with my car until now. I’m a single parent with two children whom I have to take to school daily and pickup and this issue has already cost me a lot however I was made aware of this issue by a professional mechanic whom said my car has a current recall for this exact issue I’m having but my vin doesn’t show it even thought everything lines up!
NHTSA complaint #11758361 — an unverified report by a vehicle owner.
I visited Mission Hills Hyundai located at 10240 Sepulveda Bl, Mission Hills CA 91345 on Jul 31, 2024 for recall after appointment. I waited 2 & half hour, and Hyundai told me the recall service completed but not done. It was perfectly lying. Hyundai explained my car's break disc has problem and cut it and then put together, but only done for resurface. They charged $824 as a labor. Please confirm them and recall service was not doing even Hyundai sent recall service letters many times. Hyundai service is not good. Thank you.
NHTSA complaint #11606000 — an unverified report by a vehicle owner.
While driving on the highway at 65MPH the driver front tire wables, the tires feel unsafe and not stable. When going over long road cracks on the highway the whole car wabbles and if i dont grab the stearing wheel really hard to not loose control of the vehicle. The ESC light its always on so i know the traction or stability control is not working properly, also the TPM light is also not working because its always been on since purchased the car.
NHTSA complaint #11418402 — an unverified report by a vehicle owner.
HYUNDAI INSTALLED A DEFECTIVE WHEEL ON MY 2014 GENESIS 4 DR SEDAN AT THE FACTORY KNOWING IT WAS DEFECTIVE BUT; BUT BECAUSE THE WHEEL BALANCED, THEY HID IT FROM THE BUYER. DEFECT DISCOVERED AT THE FIRST REPLACEMENT OF TIRES ABOUT SEP 9 2019. DEFECT A 3 " SMOOTH, SYMERTICAL, CONCENTRIC BULGE IN THE RIM . DEALER, HYUNDAIA, REFUSED TO REPLACE THE RIM.
NHTSA complaint #11306130 — an unverified report by a vehicle owner.
THE FRONT END OF THE VEHICLE IS UNSTABLE DUE TO CONSTANT VIBRATION WHICH IS FELT IN THE FRONT DRIVERS SEAT AND STEERING WHEEL. THE VIBRATION CAUSES THE TIRES ON THE FRONT END TO WEAR PREMATURELY, WHICH COULD LEAD TO BLOWOUTS.
NHTSA complaint #11173642 — an unverified report by a vehicle owner.
HYUNDAI IS TELLING ME THE PROBLEM WITH TIRE TREAD WEAR IS A PROBLEM WITH THE TIRE MANUFACTURER. THE TIRE MANUFACTURER IS TELLING ME THE PROBLEM IS WITH A DESIGN OF THE 2015 GENESIS SEDANS SUSPENSION. INSIDE REAR TIRE WEAR IS EXTREME, AND HAD I NOT COMPLAINED ABOUT VIBRATION AND CABIN SOUND, ULTIMATELY SEEKING PROFESSIONAL HELP IN SEEING THE WEAR AT A TIRE COMPANY, WE MIGHT HAVE VERY EASILY LOST OUR LIVES. LOOK AT 2015 HYUNDAI GENESIS BLOWOUTS / SAUDI ARABIA. MANY, MANY POSTS ON-LINE ABOUT THIS TIRE WEAR HAPPENING HERE IN THE U.S. OUR MICHELIN TIRES ARE WARRANTED TO 45 K MILES, WE WERE ADVISED BY OUR CARS DEALER (HYUNDAI OF EVANSVILLE) TO REPLACE AND ALIGN THE 4 WHEELS, AT A LARGE COST, THIS IS AT 22,914 MILES ! RABEN TIRE, A MICHELIN DEALER, HERE IN EVANSVILLE TELLS ME THE CAR MAY VERY WELL HAVE A SUSPENSION-ALIGNMENT PROBLEM. IT WILL COST US OVER $1000.00 TO BE SAFE FOR A WHILE WITH TIRE REPLACEMENT AND ALIGNMENT. HYUNDAI WILL NOT EVEN GIVE US THE SATISFACTION OF A RETURN CALL. IT IS A BLATANT CASE OF 'DAVID VS GOLIATH' ! EXTREME CABIN SOUND @ 45 TO 50 MPH, AS WELL AS SEAT AND STEERING WHEEL VIBRATION WHILE IN MOTION, UP THROUGH HIGHWAY SPEEDS.
NHTSA complaint #11155996 — an unverified report by a vehicle owner.
I HAVE EXPERIENCED 4 FRONT TIRE FAILURES WITH THE CONTINENTAL PROCONTACT TX TIRES THAT ARE OEM ON THE 2018 GENESIS G80 SPORT. ALL FAILURES HAVE BEEN AT HIGHWAY SPEED WITH 2 COMPLETE SIDEWALL FAILURES AND 2 BLOWOUTS. IN EACH INSTANCE I HAD NO WARNING AND HAD TO CAREFULLY MOVE TO THE RIGHT SHOULDER. I HAVE BEEN DRIVING OVER 40 YEARS AND HAVE ONLY EXPERIENCED ONE OTHER BLOWOUT. WITH THIS VEHICLE/TIRE COMBINATION I HAVE HAD 4 BLOWOUTS IN 90 DAYS. THE CAR HAS 5,600 MILES ON IT. THESE TIRES ARE UNSAFE AND SHOULD BE RECALLED.
NHTSA complaint #11120037 — an unverified report by a vehicle owner.
BRAND NEW TRAILER. VALVE STEMS IN TIRES RATED AT MAX 80PSI. TIRES AND DOT LABEL BOTH REQUIRE TIRES TO BE INFLATED TO 110PSI COLD. VALVE STEM FAILED CAUSING TIRE TO RAPIDLY DEFLATE CAUSING TIRE TO SHRED AND CATCH ON FIRE ON THE FREEWAY. TRAILER BEGAN TO SWAY UNCONTROLLABLY ALMOST CAUSING AN ACCIDENT. *TT *TR Vehicle is a Genesis Supreme recreational trailer. Unable to change product field.
NHTSA complaint #11113856 — an unverified report by a vehicle owner.
IN 2016 I BOUGHT A 2015 HYUNDAI GENESIS WITH CONTINENTAL PRO CONTACT. THIS WAS A NEW CAR WITH 1,565 MILES ON IT. IN LESS THAN A YEAR I NOTICE THE SIDE WALL ON THE FRONT TIRE HAD A BULGE IN IT. THE DEALER WOULD NOT REPLACE THE TIRE FOR FREE BUT OFFERED A DISCOUNT ON ANOTHER TIRE. I TOOK THE CAR IN TODAY FOR SERVICE AND THEY FOUND A BULGE IN THE SIDE WALL OF THE REAR TIRE. THE FIRST TIRE ONLY HAD 14,466 MILES I'M CURRENTLY AT 21,711 MILES. I'M GOING TO REPLACE THEM ALL BUT THINK THEY SHOULD BE RECALLED. OH AND WHEN CHECKED THE DOT # ,THREE OF THE TIRE DID NOT HAVE THE FOUR DIGIT DATE. ONLY ONE HAD THE WHOLE NUMBER AFFE WC85 2115.
NHTSA complaint #11062877 — an unverified report by a vehicle owner.
I TOOK MY CAR TO DEALER DUE TO EXCESSIVE NOISE IN FRONT OF CAR WHEN DRIVING. I THOUGHT IT WAS A WHEEL BEARING NOISE. DEAL,ER SAYS NOISE IS DUE TO TIRE WEAR. CAR ONLY HAS 40,700 MILES AND THERE WAS A RECALL AT AROUND 12,000 MILES WHEN HYUNDAI REPLACED ALL FOUR TIRES WITH MICHELIN TIRES "DUE TO COMPLAINTS OF EXCESSIVE ROAD NOISE". MY CAR HAS BEEN REGULARLY SERVICED AT HYUNDAI DEALERS. I TOLD THE DEALER THAT IT WAS IMPOSSIBLE FOR MICHELIN TIRES TO WEAR OUT IN LESS THAN 28,000 MILES. I BELIEVE THE CAR HAS A SUSPENSION DESIGN PROBLEM. THE DEALER REFUSED TO DO ANYTHING ABOUT IT. I CALLED THE HYUNDAI FACTORY LINE (DEALER GAVE ME PHONE NUMBER). FACTORY REP TOLD ME I WOULD BE CONTACTED WITHIN A WEEK BY FACTORY REGIONAL MANAGER. I HAVE NOT BEEN CONTACTED YET. I BELIEVE THE CAR HAS A SUSPENSION GEOMETRY OR DESIGN PROBLEM IN THE FRONT END OF CAR. NO NEW CAR WITH LESS THAN 28,000 MILES SHOULD WEAR OUT A SET OF TIRES UNLESS SOMETHING IS WRONG WITH THE DESIGN OR GEOMETRY. THE FACT THAT HYUNDAI RECALLED THE CAR WHEN NEW (ONLY 12,000 MILES) TO REPLACE THE TIRES TELLS ME THEY KNOW SOMETHING IS WRONG.
NHTSA complaint #11054797 — an unverified report by a vehicle owner.
THE TMPS LIGHT WILL NOT GO OFF. WEST BROAD HYUNDAI DEALERSHIP IN RICHMOND, VA. WANTS TO CHARGE ME TO FIX THE PROBLEM BUT NOT KNOWING WHY IT'S HAPPENING. THEY HAVE RESET IT BU TIT KEEPS COMING BACK ON.
NHTSA complaint #10986083 — an unverified report by a vehicle owner.
BOUGHT NEW IN JULY 2012. CAR HAS AROUND 46K ON IT. I HAVE HAD TO REPLACE 2 OF THE 4 MICHELIN ENERGY SAVER A/S TIRES BECAUSE OF CRACKING IN THE SIDEWALLS. BOTH HAD CHUNKS MISSING AND THE CRACKING/ROT WAS SPREADING. I DROVE ON THEM FOR MONTHS LIKE THAT, LUCKILY WITHOUT INCIDENT. I BOUGHT A PAIR USED TO REPLACE THEM SO I COULD GET FULL WEAR OUT OF THE REMAINING TOO, BUT I AM WARY OF BUYING MICHELINS FOR MY NEXT SET.
NHTSA complaint #10949173 — an unverified report by a vehicle owner.
TIRES-MICHELIN ENERGY SAVER A/S SIZE: P235/50R18 ON THE FRONT PASSENGER SIDE. THE TIRE HAS A 5" DEEP CRACK ON THE OUTSIDE WALL OF THE TIRE AND ALSO SEVERAL OTHER NOTICEABLE CRACKS THROUGHOUT THE TIRE ESPECIALLY ON THE OUTER WALL.
NHTSA complaint #10914833 — an unverified report by a vehicle owner.
MY TIRE PRESSURE INDICATOR WAS ON YESTERDAY MORNING SO I PUT AIR IN MY DRIVER SIDE REAR TIRE, HOWEVER THIS MORNING I NOTICE IT NEED MORE AIR AGAIN, THEREFORE I TOOK THE CAR TO SAMS AUTO SERVICE AND AFTER INSPECTION THE GENTLEMAN TOLD ME THE TIRE CANNOT BE REPAIR BECAUSE IT IS WORN ON THE INSIDE TRIM OF THE TIRE AND ITS NOT DUE TO NORMAL WEAR AND TEAR, STATES HE HAS NEVER SEEN A TIRE IN THIS CONDITION BECAUSE THE REST OF THE TIRE HAS GOOD THREAD WEAR AND APPEARS GOOD IF YOUR LOOKING FROM THE OTHER SIDE OF THE TIRE. STRONGLY FEELS ITS A MANUFACTURING DEFECT, I CALLED THE DEALER WHERE I PURCHASED MY CAR A YEAR AGO AND IM GONNA TAKE IT IN TOMMORROW AND PRAY THEY WILL REPLACE IT AT THERE EXPENSE EXPECIALLY SINCE I HAVE PUT ONLY 28,000 MILES ON THE TIRES....
NHTSA complaint #10887937 — an unverified report by a vehicle owner.
THE CURRENT TIRES WERE REPLACED IN SEPTEMBER 2015, I HAVE HAD THREE INSTANCES OF TIRES BLOWING OUT THE SIDEWALL AND A TOTAL OF 7 TIRES REPLACED IN LESS THEN 10K MILES
NHTSA complaint #10883547 — an unverified report by a vehicle owner.
TODAY MY WIFE WAS DRIVING OUR GENESIS AND WAS ALMOST IN A ACCIDENT BECAUSE OF CAMPAIGN138 "CRACKS IN THE SIDEWALL". I'VE BEEN COMPLAINING FOR THE PAST TWO MONTHS WITH 2 SUPERIORS AND 1 CASE MANAGER. THERE HAS NOT BEEN ANY RESOLUTIONS OR SINCE OF AGENCY.
NHTSA complaint #10851515 — an unverified report by a vehicle owner.
AFTER 25,000 MILES TIRE TREADS WERE SEPARATING ON THE INSIDE EDGE OF ALL FOUR TIRES. THESE WERE ORIGINAL FACTORY-INSTALLED HANKOOK VENTUS NOBLE S2 TIRES. HYUNDAI HAS A RECALL IN PLACE DUE TO THE POSSIBILITY OF VIBRATION, BUT THE RECALL MAKES NO MENTION OF SAFETY ISSUES OR TIRE FAILURE. THE ISSUE WAS FOUND WHEN DEALER WAS ROTATING TIRES ON NORMAL SCHEDULE.
NHTSA complaint #10818330 — an unverified report by a vehicle owner.
TIRE WEAR UNEVEN, RIGHT FRONT PASSENGER WORST. CONSTANT SEVERE PULL TO THE RIGHT ABLE TO CHANGE LANES TO RIGHT WITHOUT HANDS ON STEERING WHEEL. AND VERY MINIMAL PULL TO LEFT AT TIMES WHILE DRIVING ON HIGHWAY (MOST NOTABLE) AND CITY STREETS. WHILE DRIVING FEELS LIKE CAR BOTTOMS OUT OVER BUMPS/HOLES OR ON CITY STREETS/HIGHWAYS WITH ROUGH ROAD SINCE PURCHASED IN 2012. CANNOT ADJUST ALIGNMENT ON RIGHT SIDE, RIGHT CAMBER ALWAYS NEGATIVE AND TOLD NO FIX FOR THIS AND CAUSE FOR EXCESSIVE WEAR ON TIRE AND PULLING TO RIGHT. PAINT CHIPPING UNDERNEATH DRIVER SIDE DOOR ON BODY. BOTTOMING OUT AND TIRE PULLING TO RIGHT FIRST LOOKED AT ON 11/21/2012.
NHTSA complaint #10810723 — an unverified report by a vehicle owner.
THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES
NHTSA complaint #10807811 — an unverified report by a vehicle owner.