159 of the
1,725 complaints filed about the Hyundai Genesis
are about the other systems —
9% of everything owners reported.
The worst model year for it is 2015.
Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the problem. After research it seems this is a well known problem with a panoramic sunroof. Outside of warranty so we don't know what else to do.
NHTSA complaint #11727835 — an unverified report by a vehicle owner.
My car wont start. When I press the start button everything turns on but it wont start. It functions like the car is ready to drive. For example, it says drive to display tire pressure. The start button says the car is on. I can change gears, the radio works, back up camera works but the car didnt start. This happened before when there was a recall to the starter relay switch. Im wondering if its the same thing again. After waiting over 4 hours the car was able to start. Then again today same issue. There are no warning lights or system failure lights coming on to indicate theres any issue.
NHTSA complaint #11727417 — an unverified report by a vehicle owner.
My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.
NHTSA complaint #11714810 — an unverified report by a vehicle owner.
I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the back coupler and handle. The Hyundai dealership informed me that all they needed to do is to order a new back door coupler and have it painted. After that, then they will call me once they’ve received the back door coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back door coupler and handle to be put back on the left side passenger car door. I’ve scheduled the appointment to have the back door coupler and handle to be put back on the car. Everything was completed. Now, the back right side passenger door coupler and handle have broken off in December 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the right side back door coupler and handle. I’ve went through the same process above in getting the right side back door coupler and handle to be put back on. The Hyundai dealership informed me that all they needed to do is to order a new back coupler and have it painted. After that, then they will call me once they’ve received the back coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back coupler and handle to be put back on the right-side of the passenger door. I informed them that I will be scared if I’m in an accident, and I can’t get my grand kids or family out of the car because of the couplers and handles are broken off and the safety lock is on. I asked if there was a recall on the car for the door couplers or if there was a permanent fix or not? NO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11712380 — an unverified report by a vehicle owner.
Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.
NHTSA complaint #11705708 — an unverified report by a vehicle owner.
Light on the dash showing "airbags" is lighting up for the first time since I've owned this vehicle. I remember there being a recall regarding a switch or something pertaining to the airbags sometime in the past, but not sure if this was the concern (airbag light on dash lighting up).
NHTSA complaint #11680903 — an unverified report by a vehicle owner.
I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there
NHTSA complaint #11670324 — an unverified report by a vehicle owner.
I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.
NHTSA complaint #11654258 — an unverified report by a vehicle owner.
The trunk of the car stopped opening with the “open trunk button” from inside the car and also does not work with the key fob option. The trunk now needs to be opened by key from key fob everytime. Water is leaking through the trunk of the car and cause to have mold in the car. An electrical problem with the audio of the car stopped working. The radio or bluetooth no longer works due to the audio no longer working. The driver side front window does not work due to an electrical problem.
NHTSA complaint #11639788 — an unverified report by a vehicle owner.
Oil pressure sensor failed (known issue with this engine) and causes the oil light to go off and on while idling and in motion. Part has a manufacturer recall already in Korea but not in the US for the same issue
NHTSA complaint #11634021 — an unverified report by a vehicle owner.
Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11612980 — an unverified report by a vehicle owner.
UNKNOWN I drove it to work then it started spilling oil and wouldn't start so got it towed over to a shop and got it diagnosed and they said it was the motor and they didn't work on motors so I found a shop that did work on motors and they put a new used engine in and then the shop told me that all it needed was flashed and it will work again so I went to hyundai to get that done and they told me they couldn't get it done because of 6 codes the shop needed to get off and fixed so I waited some more for them to fix it they still didn't so I was not going to pay them anymore so here it sits in my parking lot broken down still
NHTSA complaint #11604629 — an unverified report by a vehicle owner.
lights went completely off when I turned my brights off . My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot
NHTSA complaint #11595713 — an unverified report by a vehicle owner.
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11587885 — an unverified report by a vehicle owner.
My 2016 Hyundai Genesis has several open recalls. I cannot get a dealership to help me get these issues resolved. One recall in particular Hyundai recall number 254 is causing major safety issues. My car does not start 90% of the time without being jumped and now the car will die out while driving. It has caused me to almost wreck several times. I have called all of the local Hyundai dealerships none of which say they can get me in for weeks and that there is no fix for my problem. If I do get to someone to book an appointment, when they hear the problem they put me on permahold and then the line disconnects! This is a major safety issue and needs to be fixed by Hyundai immediately.
NHTSA complaint #11581754 — an unverified report by a vehicle owner.
Submitted complaint of unsafe fumes /gas smells emitting from engine and into cabin of car to site on 10/23/2023 for my vin the complaint I see is under Tires This should be under engine I said nothing about tires it's a 2012 Hyundai Genesis BH 4 door sedan battery wasn't holding charge engine idles high and low poor gas mileage and sluggish brake light always on even after repair
NHTSA complaint #11565430 — an unverified report by a vehicle owner.