FaultScore

Jeep Cherokee stability control problems

266 of the 20,992 complaints filed about the Jeep Cherokee are about the stability control — 1% of everything owners reported. The worst model year for it is 2014.

266

Complaints

1%

Share of all complaints

5

Crashes

0

Fires

Stability & Traction Control complaints by model year

1993 Cherokee 1 0.4%
1995 Cherokee 2 0.8%
1996 Cherokee 1 0.4%

Median failure at 125,005 miles

1997 Cherokee 1 0.4%

Median failure at 150,156 miles

1999 Cherokee 1 0.4%

Median failure at 100,000 miles

2000 Cherokee 1 0.4%

Median failure at 237,318 miles

2001 Cherokee 2 0.8%

Median failure at 124,250 miles

2014 Cherokee 88 33.1%

Median failure at 34,500 miles

2015 Cherokee 51 19.2%

Median failure at 42,000 miles

2016 Cherokee 30 11.3%

Median failure at 32,000 miles

2017 Cherokee 42 15.8%

Median failure at 45,000 miles

2018 Cherokee 15 5.6%

Median failure at 31,436 miles

2019 Cherokee 28 10.5%

Median failure at 9,328 miles

2020 Cherokee 2 0.8%
2022 Cherokee 1 0.4%

Median failure at 300 miles

What owners said

2020 Jeep Cherokee Morton Grove, IL

TRACTION CONTROL SYSTEM

The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a grinding sound coming from the vehicle while accelerating, while the vehicle was idling, and while depressing the brake pedal. The failure was intermittent but became more frequent. The traction control warning light was intermittently illuminated. The contact stated that the START/STOP button intermittently failed to start the vehicle, requiring several attempts to start the vehicle. The "A" for the Start/System remained illuminated long after the button was pressed. The vehicle was taken to a certified mechanic, who diagnosed that the failure might be caused by a failure of the power transfer unit. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

NHTSA complaint #11679000 — an unverified report by a vehicle owner.

2019 Jeep Cherokee at 55,000 miles High Bridge, WI

TRACTION CONTROL SYSTEM

The contact owns a 2019 Jeep Cherokee. The contact stated that while reversing out of the driveway, the transmission went into neutral, and the check engine, traction control, and parking brake warning lights were illuminated. The contact proceeded to switch from all-wheel drive to auto and the vehicle shifted into reverse. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the failure was attributed to an incorrect gear ratio and that the vehicle could not be repaired because the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

NHTSA complaint #11646589 — an unverified report by a vehicle owner.

2014 Jeep Cherokee at 73,800 miles Warren, MI

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2014 Jeep Cherokee Latitude. The contact received a notification from Jeep stating the vehicle was under Jeep number U90 Emission Catalyst Efficiency Recall. The contact stated while driving, the vehicle decelerated and did not accelerate above 35 MPH. The traction light, check engine, and, electronic stability control lights were illuminated. The vehicle was taken to the dealer however, the parts to repair were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 73,800.

NHTSA complaint #11579919 — an unverified report by a vehicle owner.

2022 Jeep Cherokee at 300 miles Saint Louis, MO

TRACTION CONTROL SYSTEM

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle independently shifted into manual(M) mode without warning. The failure caused the vehicle to hesitate while depressing the accelerator pedal. The contact also stated that the Select-Terrain Traction Management System for the 4WD failed to operate as needed. Additionally, the contact stated that the turn signals, instrument panel, and key fob and other unknown electrical system failed to operate as needed. The vehicle was taken to the dealer on three separate occasions, but no assistance was provided. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was 300.

NHTSA complaint #11533650 — an unverified report by a vehicle owner.

2014 Jeep Cherokee at 43,300 miles Tazewell, TN

ELECTRONIC STABILITY CONTROL (ESC)

ON SEVERAL OCCASIONS NUMBERING AN EXCESSIVE AMOUNTS MY 2014 JEEP CHEROKEE LATITUDE 9-SPEED TRANSMISSION HAS EXHIBITED THE HARD SHIFTING SLUGGISH SHIFTING AND JERKING SINCE I'VE OWNED THE VEHICLE . BEGINNING IN AUGUST OF 2020 I NOTICED ON MULTIPLE OCCASIONS THAT WHEN I WENT TO PULL OUT FROM A COMPLETE STOP MY VEHICLE WOULD NOT GO AND WOULD DROP INTO NEUTRAL SUDDENLY AND I WOULD HAVE TO RETURN THE VEHICLE TO PARK AND BACK TO DRIVE TO GET IT TO MOVE AND HAS CAUSED ME TO ALMOST BE IN A VEHICULAR ACCIDENT ON TWO MULTIPLE OCCASIONS ON THE SAME DAY AND I AM CONCERNED FOR MY SAFETY IN THIS VEHICLE. I HAVE RESEARCHED AND SEEN THAT THERE ARE NUMEROUS RECALLS FOR THIS MODEL AND MAKE BUT MINE JEEP IS NOT INCLUDED BUT IT EXHIBITS THE SAME PROBLEMS AND IT HAS THE SAME MAKE AND MODEL THAT NUMEROUS RECALLS WERE ISSUED FOR.

NHTSA complaint #11372854 — an unverified report by a vehicle owner.

2019 Jeep Cherokee at 40,000 miles Aston, PA

ELECTRONIC STABILITY CONTROL (ESC)

THE STARTER WENT BAD AROUND 40,000 MILES. SOMETIMES IT STARTS OTHER TIMES IT TAKES HOURS TO START. I ALWAYS GET A NOTIFACTION THAT SAYS STARTER PROTECTION MODE ENGIN WARMING AFTER A FEW FAILED START ATTEMPTS. THE CAR STALLS OUT OFTEN. ANY TURNS SHUT THE CAR OFF. OIL MUST BE ADDED TWICE A MONTH TO FIX THE STALL ISSUE. HALF THE TIME IT SAYS 4 WHEEL DRIVE AND CRUISE CONTROL UNAVAILABLE. THIS JEEP IS A LEMON. A DISASTROUS PURCHASE. SHOULD BE A RECALL ON THE STARTERS AS MANY PEOPLE HAVE THE SAME PROBLEM. 2 YEAR OLD CAR COSTING ME 900 TO FIX STARTER IS A JOKE.

NHTSA complaint #11372393 — an unverified report by a vehicle owner.

2018 Jeep Cherokee at 50,000 miles Chicago, IL

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING ALL THE LIGHTS COME ON BY THE GEAR SHIFT FROM PARK TON DRIVE. THE LIGHTS ARE RED. IT SAID SHIFT SYSTEM. WHEN THIS HAPPENS YOU CANNOT CHECK OIL, TIRE INFLATION, TEMPERATURE OR ANYTHING ELSE. IT HAPPENS WHILE DRIVING, TURNING, ON THE HIGHWAY. THIS HAPPENS ALL THE TIME. WHAT COULD IT BE?

NHTSA complaint #11365781 — an unverified report by a vehicle owner.

2020 Jeep Cherokee Trenton, NJ

ELECTRONIC STABILITY CONTROL (ESC)

ESC LIGHT COMES ON RANDOMLY, CONDENSATION IN BOTH BODY SIDE TAIL LIGHTS ,SWITCHING FROM DEFROST TO A/C WARM AIR BLOWS TO FLOOR (SET AT 70),THEN I CHANGE TO FRONT VENTS WARM AIR CONTINUES ,THEN TRY TO SET ON AUTO AND NOTHINGS BLOWS OUT, THEN TURN TO A/C AGAIN AND IT GOES TO WARM DEFROST. FRONT DRIVERS SIDE SPEAKER RANDOMLY GOES OUT

NHTSA complaint #11364019 — an unverified report by a vehicle owner.

2018 Jeep Cherokee at 22,400 miles Raeford, NC

ELECTRONIC STABILITY CONTROL (ESC)

FIRST INCIDENT, VEHICLE WAS PARKED, HENCE STATIONARY. VEHICLE WOULD NOT START, LIGHTS WOULD FLICKER AND A A CLICKING NOISE WOULD BE HEARD WHEN STARTING THE VEHICLE. VEHICLE WAS JUMP STARTED AND LET IT RUN FOR A WHILE, THEN I SHUT IT OFF TO MAKE SURE EVERYTHING IS OK AND IT DID NOT START AGAIN. SAME FLICKERING LIGHTS AND CLICKING NOISE. GOT IT JUMP STARTED AGAIN. DROVE TO AUTOZONE TO HAVE BATTERY CHECKED, WHILE TRYING TO PARK, VEHICLE JUST SHUT OFF WITH CAR ON DRIVE. AUTOZONE EMPLOYEE TRIED TO JUMP START VEHICLE AND IT WOULD NOT START AT ALL. AUTOMATIC LOCKS WOULD NOT LOCK OR UNLOCK THE VEHICLE. CAR WAS THEN TOWED TO DEALERSHIP. AS OF RIGHT NOW, UNKNOWN CAUSE OF VEHICLE INCIDENT.

NHTSA complaint #11363301 — an unverified report by a vehicle owner.

2017 Jeep Cherokee at 30,000 miles Minneapolis, MN

ELECTRONIC STABILITY CONTROL (ESC)

SERVICE SHIFTER AT 40000 MILES AND NOW AT 54000 MILES JEEP IS SPUTTERING WHEN ACCELERATING AND JEEP WILL NOT START. BATTER AND ALTERNATOR ARE GOOD.

NHTSA complaint #11362549 — an unverified report by a vehicle owner.

2018 Jeep Cherokee at 38,000 miles Cleveland, TN

ELECTRONIC STABILITY CONTROL (ESC)

AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS

NHTSA complaint #11361624 — an unverified report by a vehicle owner.

2014 Jeep Cherokee at 97,000 miles Toms River, NJ

ELECTRONIC STABILITY CONTROL (ESC)

I WAS DRIVING AND WAS TRYING TO ACCELERATE WAS GOING ABOUT 42 AND MY CAR DROPPED THE GEAR AND MY CAR IMMEDIATELY SLOWED DOWN TO ABOUT 38MPH AND THE CAR BEHIND ME ALMOST SLAMMED INTO THE REAR OF THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE CONTACTED MY DEALERSHIP ON MANY OCCASIONS AND THEY TELL ME NOTHING IS WRONG AND I BRING IT TO OTHER MECHANICS AND THEY TELL ME THEY HAVE ISSUES ALL THE TIME WITH THIS MAKE AND MODEL OF THIS VEHICLE. I DRIVE WITH A SMALL CHILD IN THE CAR AND I FEEL COMPLETELY UNSAFE. I AM SO FURIOUS WITH MY JEEP DEALERSHIP LOCATED ON ROUTE 88 IN BRICK NEW JERSEY. NO ONE WANTS TO TAKE ACCOUNTABILITY. MY SECOND ISSUE IS WITH THE LUG SCREWS IN THE TIRES THEY KEEP BECOMING 'SWOLLEN' AFTER REPLACING THEM CONSTANTLY I WAS TOLD YET AGAIN THEY NEED TO BE REPLACED AND THEY ARE NOT CHEAP TO KEEP REPLACING. AND LAST MY AIR BAGS CENSOR HAS BEEN REPLACED AT LEAST TWICE THE DRIVER AIRBAG CENSOR KEEPS POPPING UP ON MY DASHBOARD.

NHTSA complaint #11360552 — an unverified report by a vehicle owner.

2015 Jeep Cherokee at 31,300 miles Queen Creek, AZ

ELECTRONIC STABILITY CONTROL (ESC)

CAR STALLED OUT GOING 25 MILES AN HOUR WHILE DRIVING ON A SIDE STREET. TEMPERATURE 102 AT 3:02PM. VEHICLE HAD ONLY BEEN RUNNING LESS THAN 30 MINUTES. ALL DASH LIGHTS CAME ON, SCROLLED THRU EACH SERVICE NOTICE {CHECK ENGINE, TURN SIGNALS, ETC..} AFTER 3RD ATTEMPT TO RESTART VEHICLE, IT STARTED. TOOK 27 MINUTES. ONCE STARTED, CHECK ENGINE LIGHT WAS ON.

NHTSA complaint #11359817 — an unverified report by a vehicle owner.

2016 Jeep Cherokee at 58,900 miles Tarentum, PA

ELECTRONIC STABILITY CONTROL (ESC)

THE INDICATOR LIGHT CAME ON THAT READ 'SERVICE SHIFTER'. THEN THE P R N D LIT UP AT THE SAME TIME IN RED.

NHTSA complaint #11355501 — an unverified report by a vehicle owner.

2019 Jeep Cherokee at 51,834 miles Robeline, LA

ELECTRONIC STABILITY CONTROL (ESC)

WHOLE STATIONARY, THE JEEP HAS ACTED LIKE IT DIDN'T WANT TO START 4 SEPARATE TIMES, THE CLIMATE CHANGES ITSELF TO GO THE THE FRONT VENT ON HIGH HEAT EVERY TIME THE CAR IS TURNED ON REGARDLESS OF SETTING BEFORE TURNING OFF, AND RADIO TURNS ON AND OFF ON ITS OWN. THE AUX PORT ON THE CONSOLE WILL WORK ONE DAY AND NOT THE NEXT. WHILE DRIVING, THE CRUISE CONTROL HAS STOPPED WORKING TWICE. ALL THIS HAPPENED IN A SPAN OF TWO WEEKS.

NHTSA complaint #11355432 — an unverified report by a vehicle owner.

2014 Jeep Cherokee at 43,296 miles Buffalo, NY

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING MY 2014 JEEP CHEROKEE A WARNING SHOWED UP WHERE THE MILES WOULD BE SAYING SERVICE SHIFTER. THEN ALL THE LIGHTS CAME ON ON THE GEAR SHIFT THE P N R AND D LIGHT WERE ALL ON I HAD TO PULL OVER PARK CUT THE CAR OFF AND THEN ONCE I TURNED IT BACK ON IT WENT BACK TO NORMAL

NHTSA complaint #11354654 — an unverified report by a vehicle owner.

2017 Jeep Cherokee at 64,000 miles Maysville, KY

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING DOWN D RTHE HIGHWAY MY JEEP SHUT OFF MID MOTION, MY DAUGHTER AND I WERE IN THE MIDDLE OF A 4 WAY. WE COSTED TO SIDE OF ROAD I CRANKED IT 5-6 TIMES THEN IT STARTED . WHEN MY CHEROKEE STOPED THE DASH READ SHIFT TO PARK THEN SELECT A GEAR. THE NEXT TIME IT DIED AGAIN IN THE MIDDLE OF THE ROAD I WAS RUNNING 55 MPH, THE OIL LIGHT FLICKERED FOR A SPLIT SECOND AND THE CAR DIED. THE CAR LOT I BOUGHT FROM SAID THEY FOUND NO ISSUE THIS IS AN ISSUE IT IS GOING TO GET ME OR MY KIDS HURT. I HAVE NO WARNING WHEN IT WILL SHUT DOWN. THE ONLY LIGHTS THAT COME ON IS THE SHIFT INTO PARK PRESS BRAKE SELECT GEAR. IT IS TERRIFYING I USE THIS JEEP CHEROKEE TO TRANSPORT MY KIDS. IT IS HAPPENING MORE FREQUENTLY.

NHTSA complaint #11354322 — an unverified report by a vehicle owner.

2014 Jeep Cherokee at 30,835 miles Marietta, GA

ELECTRONIC STABILITY CONTROL (ESC)

I AM GETTING RANDOM SOFTWARE TRANSMISSION ISSUES. SOMETIMES THE CAR POWER FADES WHEN DRIVING ON MAJOR ROADS TO A STOP SO I HAVE TO RESTART THE CAR. I NOW AVOID DRIVING ON FREEWAYS BECAUSE OF THIS. SOMETIMES WHEN DRIVING ON MAIN ROADS I GET A MESSAGE TO SAY THAT I HAVE TO PUT THE CAR IN "PARK" TO CHANGE GEAR WHEN I WAS JUST DRIVING IN D AND DID NOT WANT TO CHANGE ANYWAY AS IT WAS IN AUTOMATIC NOT MANUAL. WHICH I DO NOT USE. AFTER THE MESSAGE THE CAR LOSES POWER AND I HAVE TO STOP TO PUT THE CAR IN "PARK" TO RESTART THE CAR TO CONTINUE ON MY JOURNEY, SOMETIMES I HAVE NO ISSUES. I HAVE REPORTED ISSUES PREVIOUSLY ABOUT THE CAR LOSING POWER WHICH WERE CLAIMED TO HAVE BEEN FIXED AFTER A RECALL FOR SOFTWARE UPDATES. THIS CAR IS CURRENTLY UNSTABLE, UNPREDICTABLE, UNRELIABLE AND DANGEROUS. I AM VERY CONCERNED ABOUT MY SAFETY AND RELUCTANT TO DRIVE THE CAR ANYWHERE. I FEEL UNEASY AS I DO NOT KNOW WHAT IS GOING TO HAPPEN NEXT. I HAVE NOTIFIED THE DEALER PREVIOUSLY AND TODAY BUT I NEED THIS ISSUE ESCALATED. I HAVE AN ALTERNATIVE USE OF A CAR (MY WIFE'S) WHICH I DRIVE TO AVOID THE ABOVE SAFETY CONCERNS AND PROBLEMS.

NHTSA complaint #11353722 — an unverified report by a vehicle owner.

2017 Jeep Cherokee at 55,000 miles Pittsboro, NC

ELECTRONIC STABILITY CONTROL (ESC)

ON 5 DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY MY SERVICE SHIFTER CAME ON MY DASHBOARD AND ALL MY GEARS TURNED RED.

NHTSA complaint #11353705 — an unverified report by a vehicle owner.

2017 Jeep Cherokee at 35,000 miles Cortland, NY

ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!

NHTSA complaint #11353807 — an unverified report by a vehicle owner.

Other Jeep Cherokee problems