Owners have filed 732 complaints
about the 1995 Jeep Cherokee with NHTSA between 1995 and 2018.
The largest single group is the body & structure.
Across this model's run it ranks 6 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Jeep Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 16
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Hinge AND Attachments
10530.1%
Engine
10229.2%
Rotor
4412.6%
Frontal
277.7%
Door
257.2%
Gasoline
205.7%
Park/Neutral Start Interlock Switch
144.0%
Foundation Components
123.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.9%
10,000 – 24,999 miles
47.7%
25,000 – 49,999 miles
23.8%
50,000 – 74,999 miles
35.8%
75,000 – 99,999 miles
815.4%
100,000 – 149,999 miles
1325.0%
150,000+ miles
2140.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 24Nov 2018
NHTSA investigations into the 1995 Jeep Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
RQ98023Opened 13 Nov 1998Still openSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTOR DISC/HUB SEPARATION
CHRYSLER CONDUCTED A SAFETY RECALL, 98V-005, ON JANUARY 5, 1998, INVOLVING APPROXIMATELY 225,000 1993 GRAND CHEROKEE, 1990-91 CHEROKEE, WRANGLER AND COMANCHEE, AND 1989-91 EAGLE PREMIER AND DODGE MONACO.THE FRONT DISC BRAKE ROTORS OF THESE VEHICLES MAY EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE SALT BELT STATES.OWNERS IN CONNECTICUT, ILLINOIS, INDIANA, MAINE, MASSACHUSET, MARYLAND, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WISCONSIN, AND THE DISTRICT OF COLUMBIA WILL RECEIVE REPLACEMENT ROTORS THAT ARE COATED WITH A CO...
EA12005Opened 12 Jun 2012Closed 14 Nov 2014FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...
EA01005Opened 24 Jan 2001Closed 15 Jul 2002STRUCTURE
DOOR HINGE
SQ00009Opened 26 May 2000Closed 24 Jan 2001STRUCTURE
DOOR HINGE
EA99014Opened 28 Jun 1999Closed 28 Mar 2000SERVICE BRAKES, HYDRAULIC
BRAKE ROTER DISC/HUD SEPARATION
RQ97004Opened 20 Mar 1997Closed 18 Sep 1998STEERING: STEERING WHEEL/HANDLE BAR
STEERING COLUMN ASSEMBLY
ON JANUARY 25, 1994 CHRYSLER CONDUCTED A SAFETY RECALL TO CORRECT THE STEERING SHAFT ASSEMBLY IN MODEL YEAR 1993 GRAND CHEROKEE AND GRAND WAGONEER.THE RECALL POPULATION WAS 115,000 VEHICLES.THE DEFECT WAS THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER STEERING COLUMN SHAFT WHICH MAY HAVE BEEN SHEARED/DAMAGED PRIOR TO THE INSTALLATION OF THE STEERING ASSEMBLY INTO THE VEHILE.IF THIS OCCURRED, THE UPPER STEERING SHAFT WILL SEPARATE FROM THE LOWER STEERING SHAFT CAUSING COMPLETE LOSS OF THE STEERING CONTROL OF THE VEHICLE.AS A REMEDY, CHRYSLER INSTALLED A REST...
DP95007Opened 17 Nov 1995Closed 5 Dec 1995VEHICLE SPEED CONTROL:LINKAGES
VEHICLE SUDDEN ACCELERATION
Recalls on the 1995 Jeep Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V279000
EXTERIOR LIGHTING:BRAKE LIGHTS
U.S. DRIVE RIGHT IS RECALLING CERTAIN MODEL YEAR 1994-1996 JEEP CHEROKEE VEHICLES IMPORTED FROM JANUARY 2007, THROUGH APRIL 2011 FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT," FOR THE HIGH MOUNT BRAKE LAMP ASSEMBLY. THE VEHICLES ARE NOT EQUIPPED WITH THE REQUIRED THIRD BRAKE LAMP.
Risk: INADEQUATE LIGHTING COULD REDUCE VISIBILITY OF VEHICLE, INCREASING THE RISK OF A CRASH.
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
08V056000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
U.S. DRIVE RIGHT IS RECALLING 107 MY 1994-1998 RIGHT HAND DRIVE, 4-WHEEL DRIVE JEEP CHEROKEE VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 101, 'CONTROLS AND DISPLAYS;' NO. 108, 'LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT;' NO. 111, 'REARVIEW MIRROR;' NO. 114, 'THEFT PROTECTION;' NO. 115, 'VEHICLE IDENTIFICATION NUMBER;' NO. 118, 'POWER WINDOW SYSTEM;' NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS;' NO. 208, 'OCCUPANT CRASH PROTECTION;' AND NO. 301, 'FUEL SYSTEM INTEGRITY.'
Risk: THESE VEHICLES DO NOT MEET THE REQUIRED STANDARDS.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
99V340000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
97I002000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INTEND TO STEP ON THE BRAKE PEDAL.
Risk: PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199801276,440 units in Canada
Brakes
NOTE: VEHICLES ORIGINALLY RETAILED IN ONTARIO, QUEBEC AND THE MARITIME PROVINCES. THE COMPOSITE FRONT DISC BRAKE ROTORS ON THESE VEHICLES MAY FAIL DUE TO CORROSION. THE CAST IRON WEAR SURFACE MAY SEPARATE FROM THE HUB REDUCING THE BRAKING EFFECTIVENESS OF THE VEHICLE. CORRECTION: FRONT COMPOSITE ROTORS WILL BE REPLACED WITH ONES HAVING A REVISED CORROSION PROTECTION COATING.
Recall 199605010,383 units in Canada
Emissions
NOTE: VEHICLES EQUIPPED WITH 2.5 LITRE ENGINE. THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. THE MAT SURROUNDING THE CATALYST BISCUITS MAY ERODE DUE TO EXCESSIVE THERMAL EXPANSION OF THE CATALYST CAN. CORRECTION: CATALYTIC CONVERTER WILL BE REPLACED WITH ONE USING NEW MAT MATERIAL.
Recall 19951666,621 units in Canada
Brakes
THE PARKING BRAKE HANDLE RELEASE BUTTON COULD SEPARATE FROM THE PARKING BRAKE HANDLE, RENDERING THE PARKING BRAKE INOPERATIVE. CORRECTION: PARKING BRAKE HANDLE ASSEMBLY WILL BE REPLACED ON AFFECTED VEHICLES.
Recall 19950641,988 units in Canada
Seats And Restraints
THE DRIVER'S SIDE AIR BAG MODULE MAY HAVE BEEN ASSEMBLED WITHOUT AN ARMING LEVER. IF THE ARMING LEVER IS MISSING, THE AIR BAG WILL NOT BE CAPABLE OF DEPLOYING. CORRECTION: VEHICLES WILL BE INSPECTED FOR THE PRESENCE OF THE AIR BAG MODULE ARMING LEVER. AIR BAG MODULES WITHOUT AN ARMING LEVER WILL BE REPLACED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 294,000 milesShow LOW, AZCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS HAD A DELAYED DEPLOYMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BROKEN RIBS AND INJURIES TO THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V340000 (SERVICE BRAKES, HYDRAULIC) AND 95V057000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 294,000. UPDATED 08/02/16
NHTSA complaint #10851070 — an unverified report by a vehicle owner.
at 294,000 milesShow LOW, AZCrash1 injured
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS HAD A DELAYED DEPLOYMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BROKEN RIBS AND INJURIES TO THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V340000 (SERVICE BRAKES, HYDRAULIC) AND 95V057000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 294,000. UPDATED 08/02/16
NHTSA complaint #10851070 — an unverified report by a vehicle owner.
at 240,778 milesBessemer, ALCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT WAS DRIVING 20 MPH WHEN A CHILD RAN IN FRONT OF THE CONTACT'S VEHICLE. IN AN ATTEMPT TO AVOID CRASHING INTO THE CHILD, THE CONTACT SWERVED AND CRASHED INTO A DITCH. ONE OF THE TIRES RUPTURED AND THE AIR BAGS ALSO DEPLOYED. THE AIR BAG STRUCK THE CONTACT IN THE FACE, CAUSING INJURY TO THE CONTACT'S EYE. THE CONTACT WAS ABLE TO REPLACE THE TIRE WITH A SPARE AND DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT WAS 240,778.
NHTSA complaint #10460675 — an unverified report by a vehicle owner.
at 98,000 milesTampa, FLCrash2 injured1 killed
SEAT BELTS
AFTER MY ACCIDENT BACK IN APRIL 2000 EXITING THE EXPRESS WAS I WAS SLOWING DUE TO A RED LIGHT, A CAR FROM BEHIND REAR ENDED MY 1995 CHRYSLER JEEP . AT THE TIME I HAD NOT RELATED THE FAILURE OF THE SEAT BELT CONTROL LATCHES TO ANYTHING. I KNEW MY BODY HAD GONE FORWARD I DIDN'T THINK ANYTHING OF IT AT THE TIME. UNTIL MY, DAUGHTER LATER DIED FROM SKULL DAMAGE. I WAS 5 MONTHS INTO MY FIRST PREGNANCY ABOUT TWO MONTHS LATER THE BABY DIED. THE SONOGRAM SHOWED SKULL DAMAGE. I STILL AT THE TIME HAD NOT BUT THE CONNECTION TO THE SEAT BELT BEING UNSECURED LATCHES, I HAD NOTICE IT BUT REALLY WASN'T CONCERN AT THE TIME. I LATER FILED A COMPLAINT WITH DAIMLER CHRYSLER CONCERNING THE SEAT BELT THEY GAVE ME A CASE NUMBER HOWEVER, I NEVER HEARD FROM THEM. THEN I CAME ACROSS THE CASE WHERE THE LADY WAS SUITING OVER THE SEAT BELTS, HOWEVER THE ATTORNEY DID NOT WANT TO TAKE THE CASE AT THE TIME. I WAS IN FLORIDA AND THEY WERE FROM TEXAS. NOR COULD I FIND ANYONE WHO WOULD TAKE THE CASE TO PURSUIT THE DAIMLER CHRYSLER COMPANY AT THE TIME. THE COMPLAINTS WITH THE SEAT BELTS WHERE NOT SO PLENTIFUL AS THEY ARE NOW, I STILL FEEL TO THIS DAY (SERRIA) WOULD BE ALIVE IF THE SECURITY OF THE SEAT BELT HARNESS WHERE LOCKING PROPERLY, MY DAUGHTER WOULD BE ALIVE TODAY. MY BACK WOULD NOT HAVE 2 DISK OUT OF PLACE, AND THE NEED OF BACK SURGERY.
NHTSA complaint #10244446 — an unverified report by a vehicle owner.
at 187,000 milesBlandford, MACrash1 injured
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE IN A FRONT END COLLISION THE AIR BAGS DID NOT DEPLOY. WHILE DRIVING AT 30-35 MPH ANOTHER VEHICLE PULLED IN FRONT OF THE CONTACT'S VEHICLE, RESULTING A FRONTAL IMPACT. A POLICE REPORT TAKEN AT THE SCENE. THE SEAT BELT WAS IN USE, BUT THE CONTACT SUSTAINED INJURIES BY HITTING THE STEERING WHEEL. THE INJURIES WERE CHEST PAIN, NECK PAIN, AND HEADACHES. THE VEHICLE WAS TOWED TO A CITY LOT, AND THE INSURANCE COMPANY DEEMED IT A TOTAL LOSS. THE INSURANCE COMPANY DID NOT INVESTIGATE THE AIR BAG FAILURE. THE VEHICLE WAS MANUFACTURED WITH RIGHT HAND DRIVE FOR POSTAL CARRIERS. *AK UPDATED 01/19/06.
NHTSA complaint #10146338 — an unverified report by a vehicle owner.
at 50,000 milesMilwaukie, ORCrashFire
STRUCTURE:FRAME AND MEMBERS
POT HOLE OR SPEED BUMP CAUSES JEEP XJ/ CHEROKEE RIGHT MOTOR MOUNT ENGINE BOLTS TO SNAP CAUSING FIRES AND FLOPPING OF ENGINE ON IT'S SIDE. MY XJ HAS FAILED 4 TIMES SINCE NEW MANY ON THE WEB HAVE HAD THE SAME PROBLEMS. I FOUND 30 ON ONE SITE THAT HAD IDENTICAL PROBLEMS SOME WITH FIRE. SOME CAUSING LOSS OF CONTROL.
NHTSA complaint #10110217 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 14,600 milesDenver, PA
POWER TRAIN
I RECENTLY PURCHASED A 2015 JEEP CHEROKEE WITH ONLY 14,500 MILES ON IT. I NOTICED THAT THE TRANSMISSION DID NOT SHIFT PROPERLY. THE DEALER REPROGRAMMED THE SOFTWARE THAT WEEK. A FEW DAYS AFTER PICK UP, I NOTICED THE SAME PROBLEM: DOWN SHIFTING, NOT SHIFTING, TRANSMISSION REVING UP AND NOT ENGAGING WHEN THE VEHICLE IS IN MOTION.
NHTSA complaint #11150341 — an unverified report by a vehicle owner.
at 20,000 milesGainesville, FL
ELECTRICAL SYSTEM
DEAR SIRS, I HAVE DISCOVERED A VERY DANGEROUS ELECTRICAL HAZARD THAT IS OCCURRING ON ALL THE 1990'S JEEP CHEROKEE SE MODELS. ON THE 4.0 LITER 242 CUBIC INCH MODELS, THE DASHBOARD SWITCH THAT CONTROLS THE AIRFLOW AFTER ONLY A FEW YEARS OF USE SHORTS OUT MELTING AND CAUSING A SEVERE DANGER PROBLEM. WHEN THIS BROWN PLUG MELTS IT ALSO SHORTS OUT THE 30 AMP FUSE THAT IS CONNECTED TO THIS AREA. AFTER INVESTIGATING SEVERAL OF THESE SAME MODELS IT IS A DANGEROUS DESIGN FAULT THAT NEEDS TO BE ADDRESSED. CAN YOU PLEASE TAKE SOME CORRECTIVE ACTION BEFORE SOMEONE GETS INJURED OR KILLED FROM THIS? THE NEXT EMAIL WILL SHOW AN EXAMPLE OF TWO DIFFERENT 1990'S JEEP CHEROKEE'S WITH SEVERAL PICS AND BOTH VEHICLE'S V.I.N.# INFORMATION. MY 1995 JEEP WAS PURCHASED BRAND NEW BY MY LATE FATHER AND AFTER 23 YEARS OF USE IT ONLY HAS 113K ORIGINAL MILES ON IT. THIS JEEP REMAINS A STRONG GARAGE KEPT O.E.M. MATCHING NUMBERS #3 CAR NOT A #1 CONCOURS. I AM AFRAID IF I USE THE SWITCH SOONER OR LATER IT WILL CATCH ON FIRE AS A RESULT OF THIS FLAW DESIGN. I HAVE EVERY MAINTENANCE RECEIPT INCLUDING THE ORIGINAL SALES STICKER AND ALL DOCUMENTS FROM ITS BIRTH IN 1995. THE VEHICLE SINCE BIRTH HAS HAD ZERO MODIFICATIONS DONE TO IT AND HAS BEEN KEPT IN IT'S ORIGINAL CONDITION JUST AS IT ROLLED OFF THE ASSEMBLY LINE IN 1995. ON JUNE 10, 2018 AT 9.15 PM E.S.T. I SPOKE TO A CUSTOMER CARE JEEP REP AT 877-426-5337 WHO DID ISSUE A CASE # FOR THIS OF 345-103-88. SHE DID ADVISE IT WILL BE SENT UP THRU THE COMPANY'S CHAIN OF COMMUNICATION. I AM HOPING JEEP USA WILL TAKE NOTE OF THIS AND FOLLOW UP AS I DO NOT WANT TO LOOSE MY JEEP THAT IS AND HAS BEEN A KEEPSAKE SACRED FAMILY HEIRLOOM THAT MUST BE PASSED ON. I CAN ONLY HOPE AND PRAY THAT NOBODY ELSE HAS ALREADY HAD SERIOUS INJURY OR DEATH AS A RESULT OF THIS DESIGN FLAW.
NHTSA complaint #11131788 — an unverified report by a vehicle owner.
at 99,000 milesPayson, AZ
ENGINE
THE EXAUST BOLTS ARE BROKEN AND THE JEEP IS LOUD THE NOISE JUST STARTED ONE DAY WHEN I STARTED THE JEEP.
NHTSA complaint #11023510 — an unverified report by a vehicle owner.
at 100,000 milesKokomo, IN
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10954321 — an unverified report by a vehicle owner.
at 294,000 milesShow LOW, AZCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS HAD A DELAYED DEPLOYMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BROKEN RIBS AND INJURIES TO THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V340000 (SERVICE BRAKES, HYDRAULIC) AND 95V057000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 294,000. UPDATED 08/02/16
NHTSA complaint #10851070 — an unverified report by a vehicle owner.
at 294,000 milesShow LOW, AZCrash1 injured
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE BRAKES FAILED TO RESPOND WHEN THE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAGS HAD A DELAYED DEPLOYMENT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SOME BROKEN RIBS AND INJURIES TO THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V340000 (SERVICE BRAKES, HYDRAULIC) AND 95V057000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 294,000. UPDATED 08/02/16
NHTSA complaint #10851070 — an unverified report by a vehicle owner.
Tacoma, WA
VEHICLE SPEED CONTROL
I WAS DRIVING MY DAUGHTERS TO SCHOOL WHEN ALL OF THE SUDDEN THE JEEP STOPS. IT WAS HARD TO TURN THE WHEEL SO I CAN MOVE THE JEEP OUT THE MAIN ROAD. THIS HAS HAPPENED ON NUMEROUS TIMES. I HAVE TAKEN IT IN AND HAVE HAD THINGS REPLACED. FROM WHAT I HAVE READ THIS IS A ON GOING ISSUE, THIS IS DANGEROUS THE WHOLE CAR LOCKS UP OUT OF THE BLUE AND I AM SCARED TO DRIVE IT, THIS IS MY ONLY MODE OF GETTING AROUND AND IT COULD COST ME MY LIFE,
NHTSA complaint #10767270 — an unverified report by a vehicle owner.
Tacoma, WA
STEERING
I WAS DRIVING MY DAUGHTERS TO SCHOOL WHEN ALL OF THE SUDDEN THE JEEP STOPS. IT WAS HARD TO TURN THE WHEEL SO I CAN MOVE THE JEEP OUT THE MAIN ROAD. THIS HAS HAPPENED ON NUMEROUS TIMES. I HAVE TAKEN IT IN AND HAVE HAD THINGS REPLACED. FROM WHAT I HAVE READ THIS IS A ON GOING ISSUE, THIS IS DANGEROUS THE WHOLE CAR LOCKS UP OUT OF THE BLUE AND I AM SCARED TO DRIVE IT, THIS IS MY ONLY MODE OF GETTING AROUND AND IT COULD COST ME MY LIFE,
NHTSA complaint #10767270 — an unverified report by a vehicle owner.
Tacoma, WA
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY DAUGHTERS TO SCHOOL WHEN ALL OF THE SUDDEN THE JEEP STOPS. IT WAS HARD TO TURN THE WHEEL SO I CAN MOVE THE JEEP OUT THE MAIN ROAD. THIS HAS HAPPENED ON NUMEROUS TIMES. I HAVE TAKEN IT IN AND HAVE HAD THINGS REPLACED. FROM WHAT I HAVE READ THIS IS A ON GOING ISSUE, THIS IS DANGEROUS THE WHOLE CAR LOCKS UP OUT OF THE BLUE AND I AM SCARED TO DRIVE IT, THIS IS MY ONLY MODE OF GETTING AROUND AND IT COULD COST ME MY LIFE,
NHTSA complaint #10767270 — an unverified report by a vehicle owner.
at 101,000 milesNEW Oxford, PA
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE CONTACT INDEPENDENTLY DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 101,000. MA 10/14 THE CONSUMER STATED SHE JUNKED THE VEHICLE. UPDATED 04/05/16.
NHTSA complaint #10759920 — an unverified report by a vehicle owner.
at 101,000 milesNEW Oxford, PA
STRUCTURE
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. IN ADDITION, THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM THE FUEL TANK. THE CONTACT INDEPENDENTLY DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 101,000. MA 10/14 THE CONSUMER STATED SHE JUNKED THE VEHICLE. UPDATED 04/05/16.
NHTSA complaint #10759920 — an unverified report by a vehicle owner.
at 157,477 milesDiscovery BAY, CA
ENGINE
THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE SEIZED ON THE FREEWAY. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157K
NHTSA complaint #10745596 — an unverified report by a vehicle owner.
at 125,000 milesBuhl, ID
ENGINE
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. UPDATED 09/01/2015*LJ THE CONSUMER STATED THE VEHICLE WASN'T TAKEN TO THE DEALERSHIP. OTHER OWNERS HAVE REPORTED TAKING THEIR VEHICLE TO A MECHANIC AND REPLACED CRANK SENSORS, CAM SENSORS, DISTRIBUTOR PARTS, SPARK PLUGS AND WIRES ONLY TO HAVE THE PROBLEM TO PERSIST. UPDATED 12/7/2015
NHTSA complaint #10732717 — an unverified report by a vehicle owner.
Tijeras, NM
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF PARTS DELAY. THERE WERE NO FAILURES AT THIS TIME.
NHTSA complaint #10598465 — an unverified report by a vehicle owner.
at 165 milesConway, AR
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE LOW AND HIGH BEAM HEADLIGHTS AND THE INTERIOR DOME LIGHT WOULD FAIL SPORADICALLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE CONTACT REFERENCED THREE RECALLS RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBERS: 11V279000 (EXTERIOR LIGHTING), 09E025000 (EXTERIOR LIGHTING) AND 09E012000 (EXTERIOR LIGHTING) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN ANY. THE VEHICLE WAS SCHEDULED FOR INSPECTION AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165. UPDATED 06/05/14
NHTSA complaint #10582874 — an unverified report by a vehicle owner.
at 222,500 milesMillington, TN
SUSPENSION
REPETITIVE "DEATH WOBBLE." FRONT END SHAKES VIOLENTLY WHEN MOTIVATED BY BUMP OR ROAD VIBRATION.
NHTSA complaint #10522359 — an unverified report by a vehicle owner.
at 240,778 milesBessemer, ALCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1995 JEEP CHEROKEE. THE CONTACT WAS DRIVING 20 MPH WHEN A CHILD RAN IN FRONT OF THE CONTACT'S VEHICLE. IN AN ATTEMPT TO AVOID CRASHING INTO THE CHILD, THE CONTACT SWERVED AND CRASHED INTO A DITCH. ONE OF THE TIRES RUPTURED AND THE AIR BAGS ALSO DEPLOYED. THE AIR BAG STRUCK THE CONTACT IN THE FACE, CAUSING INJURY TO THE CONTACT'S EYE. THE CONTACT WAS ABLE TO REPLACE THE TIRE WITH A SPARE AND DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE AND THE CURRENT WAS 240,778.
NHTSA complaint #10460675 — an unverified report by a vehicle owner.
at 189,000 milesYork, PA
ENGINE AND ENGINE COOLING
DRIVING 25 MPH ON CITY STREET RAN OVER A SINKHOLE/POTHOLE AND ENGINE BOLTS SHEARED OFF AND ENGINE SHIFTED. JEEP HAD TO BE TOWED.
NHTSA complaint #10412530 — an unverified report by a vehicle owner.
Fredericksburg, VA
ELECTRICAL SYSTEM
I HAVE A 1995 JEEP CHEROKEE. WHEN REPLACING THE ENVIRONMENTAL CONTROL LIGHT, I NOTICED THAT THE CONNECTOR THE BLOWER SWITCH WAS BURNT TO A CRISP. I PROCEEDED TO REPLACE THE CONNECTOR BY OBTAINING A CONNECTERS FROM A SALVAGE YARD. I WAS ABLE TO OBTAIN SEVERAL CONNECTORS, HOWEVER THESE CONNECTORS WERE ALSO BURNT AND MELTED. I AM CURIOUS IF WHETHER A DEFECT COMPLAINT HAS EVER BEEN LOGGED CONCERNING THE A/C, HEATER BLOWER SWITCH OR THE CONNECTOR.
NHTSA complaint #10261289 — an unverified report by a vehicle owner.
at 180,000 milesJoplin, MO
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1995 JEEP CHEROKEE. UPON PURCHASING THE VEHICLE ON MARCH 3, 2009, THE VEHICLE STALLED AND LANDED IN A DITCH AT LESS THAN 40 MPH. THE CONTACT NOTICED OIL UNDER THE HOOD OF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE MOTOR WAS BLOWN, WHICH CAUSED THE HEAD GASKET TO FAIL. THE DEALER WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
NHTSA complaint #10260699 — an unverified report by a vehicle owner.
at 198,000 milesOrient, OH
STEERING
TL*THE CONTACT OWNS A 1995 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE STEERING BOX FAILED AND SEPARATED FROM THE FRAME. THE STEERING BOX WAS HANGING BY THE STEERING COLUMN AND THE DRIVER LOST CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DETERMINED THAT THE FRAME CRACKED AND CAUSED THE BOLTS TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER INFORMED HIM TO TAKE THE VEHICLE TO THE DEALER BECAUSE IT WAS INCLUDED IN A RECALL FOR THE STEERING BOX; THEREFORE, THE REPAIRS WOULD BE COVERED UNDER THE RECALL. THE MANUFACTURER CALLED THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE AND CALLED THE CONTACT BACK TO INFORM HIM THAT NO REPAIRS WOULD BE COVERED UNDER THE RECALL. IN ADDITION, NO COMPENSATION WOULD BE MADE. THE FAILURE AND CURRENT MILEAGES WERE 198,000.
NHTSA complaint #10255331 — an unverified report by a vehicle owner.
at 98,000 milesTampa, FLCrash2 injured1 killed
SEAT BELTS
AFTER MY ACCIDENT BACK IN APRIL 2000 EXITING THE EXPRESS WAS I WAS SLOWING DUE TO A RED LIGHT, A CAR FROM BEHIND REAR ENDED MY 1995 CHRYSLER JEEP . AT THE TIME I HAD NOT RELATED THE FAILURE OF THE SEAT BELT CONTROL LATCHES TO ANYTHING. I KNEW MY BODY HAD GONE FORWARD I DIDN'T THINK ANYTHING OF IT AT THE TIME. UNTIL MY, DAUGHTER LATER DIED FROM SKULL DAMAGE. I WAS 5 MONTHS INTO MY FIRST PREGNANCY ABOUT TWO MONTHS LATER THE BABY DIED. THE SONOGRAM SHOWED SKULL DAMAGE. I STILL AT THE TIME HAD NOT BUT THE CONNECTION TO THE SEAT BELT BEING UNSECURED LATCHES, I HAD NOTICE IT BUT REALLY WASN'T CONCERN AT THE TIME. I LATER FILED A COMPLAINT WITH DAIMLER CHRYSLER CONCERNING THE SEAT BELT THEY GAVE ME A CASE NUMBER HOWEVER, I NEVER HEARD FROM THEM. THEN I CAME ACROSS THE CASE WHERE THE LADY WAS SUITING OVER THE SEAT BELTS, HOWEVER THE ATTORNEY DID NOT WANT TO TAKE THE CASE AT THE TIME. I WAS IN FLORIDA AND THEY WERE FROM TEXAS. NOR COULD I FIND ANYONE WHO WOULD TAKE THE CASE TO PURSUIT THE DAIMLER CHRYSLER COMPANY AT THE TIME. THE COMPLAINTS WITH THE SEAT BELTS WHERE NOT SO PLENTIFUL AS THEY ARE NOW, I STILL FEEL TO THIS DAY (SERRIA) WOULD BE ALIVE IF THE SECURITY OF THE SEAT BELT HARNESS WHERE LOCKING PROPERLY, MY DAUGHTER WOULD BE ALIVE TODAY. MY BACK WOULD NOT HAVE 2 DISK OUT OF PLACE, AND THE NEED OF BACK SURGERY.
NHTSA complaint #10244446 — an unverified report by a vehicle owner.
at 13,300 milesMagnolia, TX
ENGINE AND ENGINE COOLING
CRANK SHAFT POSITION SENSOR BURNS OUT. GOT IT FIXED AT DEALER, BUT IT IS OUT AGAIN 5 YEARS LATER.
NHTSA complaint #10232668 — an unverified report by a vehicle owner.
at 90,000 milesWorthington, OH
LATCHES/LOCKS/LINKAGES
FOR THE PAST COUPLE OF YEARS, DRIVERS DOOR PIN HINGE WOULD WORK ITSELF OUT. REPLACED IT TWICE. IN THE PAST 6 MONTHS DOOR HAS BEEN CREAKY AND NOW SAGGING SO IT IS ALMOST IMPOSSIBLE TO CLOSE. NUMEROUS SLAMS OF THE DOOR WILL GET IT TO CLOSE.
NHTSA complaint #10228918 — an unverified report by a vehicle owner.
at 20,000 milesWorthington, OH
EQUIPMENT
RADIO HAS BEEN ERRATIC IN WORKING, FOR YEARS - IT WILL START WORKING AFTER DRIVING THE CAR FOR 20 MINUTES OR IT NOT WORK AT ALL. NO PATTERN TO IT NOT WORKING.
NHTSA complaint #10228919 — an unverified report by a vehicle owner.