FaultScore report
Owners have filed 73 complaints about the 2022 Jeep Cherokee with NHTSA between 2022 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 17 of 19 worst.
FaultScore 39/100
Higher is worse. Measured against the other years of the Jeep Cherokee.
How this is worked out73
Complaints
3
Crashes reported
0
Fires reported
5
Injuries reported
29,000 mi
Median mileage at failure
Half of reported failures happened before this
58%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
NHTSA overall crash rating
From the agency's own crash tests
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 300 miles
Median failure at 105,000 miles
Median failure at 29,000 miles
Median failure at 105,000 miles
3 crashes, 0 fires · median 61,550 mi
Median failure at 300 miles
Odometer readings owners gave when they filed. About half of all complaints include one.
The agency crash-tested this model year itself. These are its own photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
| Configuration | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2022 Jeep Cherokee SUV AWD |
16.9% risk
|
|||
| 2022 Jeep Cherokee SUV FWD |
17.4% risk
|
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk: An air bag that does not deploy as intended can increase the risk of injury in a crash.
EXTERIOR LIGHTING:TURN SIGNAL
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Powertrain
Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain vehicles equipped with a two-speed PTU. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: FCA Canada will notify owners in writing. The corrective actions for this recall are under development.
Lights And Instruments
Issue: On certain vehicles, a problem with the steering column control module could cause the turn signal lever not to work properly when it's used to signal a right turn. Safety Risk: A turn signal that doesn't work properly could cause a person not to recognize when a driver intends to turn or change lanes and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering column control module.
Lights And Instruments
Issue: On certain vehicles with the trailer tow option, a programming error in the body control module (BCM) could cause the trailer brake lamps and turn signals not to work. Safety Risk: Trailer lights that don't work could cause following drivers not to recognize that the vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to reconfigure the body control module to include the trailer tow option.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
AIR BAGS
During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.
NHTSA complaint #11751561 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated for tissue swelling around her neck, collar bone, and chest; the contact also suffered light bruising around those same areas. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
NHTSA complaint #11709204 — an unverified report by a vehicle owner.
SEATS
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
NHTSA complaint #11708613 — an unverified report by a vehicle owner.
STEERING
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
NHTSA complaint #11708613 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2022 Jeep Cherokee. The contact stated while at a four-way intersection, another driver made a left turn at 30-40 MPH as a result the contact did not have ample time to stop and crashed into the front passenger side of the vehicle causing it to turn 180 degrees during the impact. The air bags did not deploy. The vehicle was towed to an impound lot. A dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that he sustained injuries on the right leg, right shoulder, and a knot of his head on the upper left side and his wife sustained injuries on the right side of her chest and stomach that required medical attention via the hospital. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 18,100.
NHTSA complaint #11632447 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
POWER TRAIN
Previously reported that my vehicle was throwing the code for the 40D. I returned today, vehicle vehicle start to slam, jerk. Jeep Cares escalated after dealership tech confirmed active failure. Fuse pulled, but can't really drive my car to avoid damages. Now waiting for them to give dealership approval to order part. I still have the 5,/60 Warranty. It's red tape and leaving me driving a dangerous vehicle or be grounded. I'm now waiting fit the case manager to call dealership. This is very upsetting and I blame Chrysler, but the actual dealership. There are 61k vehicles and no scene of urgency. I'm filing the complaint.
NHTSA complaint #11755677 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
My 2022 Jeep Cherokee Trailhawk is experiencing an active failure related to open Safety Recall 40D (NHTSA ID 26V290). The dashboard is displaying a persistent "Service 4WD" warning light, and the vehicle's four-wheel-drive system has completely disabled itself. The vehicle is currently trapped operating exclusively in front-wheel drive.The local dealership has inspected the vehicle but states they are legally blocked from performing a physical repair because manufacturer Stellantis has designated the recall status as "Remedy Under Development." I have filed an official complaint with the manufacturer under Jeep Corporate Case Number 97546678.I am filing this report because the manufacturer cannot provide a timeline for final physical parts, forcing me to operate a compromised vehicle with an active powertrain defect that carries a documented risk of a sudden loss of drive power or vehicle rollaway. I live in the Northeast and purchased this vehicle for its 4wD. I am nervous driving and it feels shady. I waited 3 hrs for a diagnostic test. They speed me the paper with the code, but did not give me the paperwork. I have a year left on my 5yr drive train, they would not discuss and I only have 31.5K miles in the vehicle. Also. With a loss of propulsion, I could be killed or kill someone else. That is the #1safety issue.
NHTSA complaint #11753421 — an unverified report by a vehicle owner.
AIR BAGS
During an accident the driver side airbags did not deploy. The vehicle was rammed on the rear passenger wheel area. The impact was significant enough to have the curtain airbags on the passenger side go off, but the only person in the vehicle was myself, the driver.
NHTSA complaint #11751561 — an unverified report by a vehicle owner.
POWER TRAIN
My 4wd service light is on and apparently there is a recall on jeep for this. I should have recall I have less than 32000 miles on my vehicle
NHTSA complaint #11750661 — an unverified report by a vehicle owner.
POWER TRAIN
My 2022 Jeep Cherokee Lux is currently at the dealership after they diagnosed a failed PTU. This came to my attention due to the messages the vehicle gave me, warning if Loss of 4WD capability and a Serv 4 WD light. Jeep has recalled over 61000 other Cherokees for the exact same problem. We are currently waiting for approval to repair from an Extended Warranty Company (Portfolio) which is delaying things, plus the dealership has already said part if backordered, they say approximately 15 days, though no guarantee, and I have heard wait has been much longer in many cases
NHTSA complaint #11749035 — an unverified report by a vehicle owner.
POWER TRAIN
While coasting/foot off gas transmission will suddenly shift out of gear and a "Shift to Park" message will appear on dash. I must stop and shift to park then back into gear to re-engage the transmission. Driving will proceed normally at that point. This has occured unexpectedly and sporadically over the last year-3+ times. No error code is noted by the Jeep technician. Tech installed new shifter and bezel-seemed to work but then happened again. This is extremely hazardous while in traffic and on freeway (occurred once when coasting when on freeway off-ramp). When looking on-line it appears that there are many incidents of this same or similar issue happening with the 2022 Jeep Cherokee Limited. It is very concerning to note that this is allowed to continue with no issued recall for what appears to be a known safety problem-
NHTSA complaint #11745224 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
The contact owns a 2022 Jeep Cherokee. The contact stated that the right turn signal fails to remain engaged intermittently. The failure had become more frequent as time progressed. The vehicle was taken to the dealer for another matter, and the owner was also informed about the failure. The dealer confirmed there was no recall attached. The vehicle was not repaired. The contact 24V239000 (EXTERIOR LIGHTING, STEERING) expressed the same failure. The manufacturer was informed and confirmed that the VIN was not included the build date was 2 weeks out. The manufacturer referred the contact to the nhatsa hotline ot file a safety complaint. The failure mileage was approximately 29,000.
NHTSA complaint #11738697 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TURN SIGNAL
The contact owns a 2022 Jeep Cherokee. The contact stated that the right turn signal fails to remain engaged intermittently. The failure had become more frequent as time progressed. The vehicle was taken to the dealer for another matter, and the owner was also informed about the failure. The dealer confirmed there was no recall attached. The vehicle was not repaired. The contact 24V239000 (EXTERIOR LIGHTING, STEERING) expressed the same failure. The manufacturer was informed and confirmed that the VIN was not included the build date was 2 weeks out. The manufacturer referred the contact to the nhatsa hotline ot file a safety complaint. The failure mileage was approximately 29,000.
NHTSA complaint #11738697 — an unverified report by a vehicle owner.
POWER TRAIN
My 4WD light came on my dashboard. I took my Jeep to the dealer and they said the PTU was blocked and has an internal mechanical failure. According to websites, this can cause the power train to stop, cause an accident or injury. I don't feel safe driving this vehicle. The dealer informed me that the part is back ordered and will take a year to come available. I live where there is heavy rain and snow weather and the 4 wheel drive feature is not working. This is not good for driving in these conditions.
NHTSA complaint #11738148 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Battery went dead after 4 days of being parked. Preceded by car not charging fully after driving. Dealer had to replace battery at 60,000 miles with no other fault detected. After market battery did not fix problem. Needed to be replaced by OEM battery. Still noticed not charging fully after driving. High current drain while off and parked detected. One dark night noticed dash screen came on with no key around the car then went off then cycled back on. All car modules did not shutdown. Suspected Uconnect app needed to be updated or was corrupted. Later Bluetooth would not connect to phone so I could update the program. Called Uconnect and technician said it could only be updated by dealer. On-line noticed this is a very widely reported problem that batteries are going dead for no apparent reason. Causes many other systems not to function like AntiSkid braking. Due to low battery voltage. No recall has been issued on this vehicle to make it mandatory for the manufacturer to correct the deficient software that won’t allow the modules to shut down when the vehicle is off. Associated trouble report and fix. 2024 WL/WS/DT/JL/JT/GG/GC/DJ/D2 (Includes PHEV Variants) 2023 WL/WS/DT/GG/DJ/D2/DD/DP – Battery Drain after UCONNECT activation Removing the TBM Fuse will resolve the IOD. This is a known issue and is under investigation. Part replacement will not resolve this issue. Refer to SOL S2408000010 for more information.
NHTSA complaint #11737431 — an unverified report by a vehicle owner.
POWER TRAIN
My 2022 Jeep Cherokee Trail-hawk PTU from Transmission failed, and only has 68000 miles. I My warranty has expired, and cant believe they quoted me $5000 to replace this part of the Transmission. I was going online, and noticed this PTU issue is kind of popular with Jeep vehicles, and at the moment, my Jeep has been in the Service Center for a few days now, since I don't know what to do or how to pay this, and seems its best to trade it in, but I honestly now not sure on getting another Jeep, after looking at so many comments on issues.
NHTSA complaint #11736878 — an unverified report by a vehicle owner.
STEERING
I am submitting this complaint regarding a persistent and unresolved issue with the left front axle of my 2022 Jeep Cherokee X, which has been present since the day I purchased the vehicle new. Shortly after purchase, I brought the vehicle to the dealership due to a noticeable clicking sound coming from the front end. The dealer retained the vehicle for several days but stated they were unable to identify the source of the noise, although they indicated that a repair had been performed. Immediately upon leaving the dealership, the clicking sound was still present. I returned the vehicle, at which point it remained in their possession for approximately one week. During that visit, components in the left front end were replaced. Approximately one year later, while pulling out of a driveway under normal driving conditions, the left axle failed completely. The vehicle had to be towed back to the dealership, where it remained for another week. I was informed that the CV joint had been replaced. Now, roughly one year after that repair, I brought the vehicle in for a routine oil change. During this visit, the service manager showed me that grease is actively leaking from the same left front axle. I am also once again hearing the same clicking noise that initially prompted my first visit. This vehicle has low mileage, is driven approximately six miles per day, and is used primarily for local driving. It has never been used off-road and has not been subjected to any abnormal driving conditions or impacts. Given the repeated failures involving the same component, despite prior repairs, I am concerned about the safety and reliability of this vehicle. Additionally, this ongoing issue has significantly diminished the vehicle’s value, making it difficult to sell. I am extremely disappointed that a vehicle of this age and usage history continues to experience recurring axle failures without a lasting resolution.
NHTSA complaint #11733747 — an unverified report by a vehicle owner.
SUSPENSION
I am submitting this complaint regarding a persistent and unresolved issue with the left front axle of my 2022 Jeep Cherokee X, which has been present since the day I purchased the vehicle new. Shortly after purchase, I brought the vehicle to the dealership due to a noticeable clicking sound coming from the front end. The dealer retained the vehicle for several days but stated they were unable to identify the source of the noise, although they indicated that a repair had been performed. Immediately upon leaving the dealership, the clicking sound was still present. I returned the vehicle, at which point it remained in their possession for approximately one week. During that visit, components in the left front end were replaced. Approximately one year later, while pulling out of a driveway under normal driving conditions, the left axle failed completely. The vehicle had to be towed back to the dealership, where it remained for another week. I was informed that the CV joint had been replaced. Now, roughly one year after that repair, I brought the vehicle in for a routine oil change. During this visit, the service manager showed me that grease is actively leaking from the same left front axle. I am also once again hearing the same clicking noise that initially prompted my first visit. This vehicle has low mileage, is driven approximately six miles per day, and is used primarily for local driving. It has never been used off-road and has not been subjected to any abnormal driving conditions or impacts. Given the repeated failures involving the same component, despite prior repairs, I am concerned about the safety and reliability of this vehicle. Additionally, this ongoing issue has significantly diminished the vehicle’s value, making it difficult to sell. I am extremely disappointed that a vehicle of this age and usage history continues to experience recurring axle failures without a lasting resolution.
NHTSA complaint #11733747 — an unverified report by a vehicle owner.
POWER TRAIN
PTU issues unknown
NHTSA complaint #11721152 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
When activating the left turn signal both the left and right turn signal indicators began blinking. I had to cycle the turn signal switch both right and left and then to off to stop both indicators from blinking.
NHTSA complaint #11719377 — an unverified report by a vehicle owner.
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? PTU Failure How was your safety or the safety of others put at risk? My partner and I were driving on [XXX] in the winter when the vehicle lost power and ability to drive. This put the safety of myself, my partner, and other drivers at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it has been confirmed and diagnosed by a certified Jeep dealer in Missoula MT Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unsure Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, no warning showed prior to the failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11713740 — an unverified report by a vehicle owner.
POWER TRAIN
4wd service light and code C14A7-97. Dealer states having to replace the vehicles PTU. The same issue caused a recall for the same vehicle models years 2016-2019. I am requesting immediate inclusion and repair under the recall provisions.
NHTSA complaint #11712766 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and driving her vehicle off to the shoulder of the highway. The contact called her parents to the scene of the accident, and she was taken to the hospital. The contact was given an X-ray and was treated for tissue swelling around her neck, collar bone, and chest; the contact also suffered light bruising around those same areas. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 105,000.
NHTSA complaint #11709204 — an unverified report by a vehicle owner.
SEATS
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
NHTSA complaint #11708613 — an unverified report by a vehicle owner.
STEERING
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
NHTSA complaint #11708613 — an unverified report by a vehicle owner.
POWER TRAIN
While driving, I heard a loud clunk and was not able to go forward when stepping on the gas. It then kicked in and could move on for a minute and it happened again. Then it happened again and this time we pulled over and had to call a tow truck. While we were waiting the car rolled even with it being in park, it wasn't until the emergency brake was engaged that the vehicle stopped 🥐 ng. Luckily we were going to fast and we were on side roads or we could have been in a terrible accident. I did have my grandchild in the vehicle as to care for them quite often. The vehicle was towed to the dealership and the issue was identified. We were told they could not tell us when the part would be available, they had no ETA on it. We checked with Mopar to see if we could get our hands on a rebuilt part (power transfer unit) and they said they didn't have it available. It has now been two weeks and no idea when this vehicle can be repaired. I am also skeptical on if this could happen again. There was no warning and we have been maintaining the vehicle and it's only 3 years old. A very scary situation. I have contacted Jeep directly with no assistance
NHTSA complaint #11700970 — an unverified report by a vehicle owner.
POWER TRAIN
The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [XXX] from Laredo Police department. Vehicle was pushed by the Police Officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11695841 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [XXX] from Laredo Police department. Vehicle was pushed by the Police Officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11695841 — an unverified report by a vehicle owner.
ENGINE
Smell antifreeze occasionally and have had to add occasionally. Car only has 18,085 miles. 2022. Spoke to my mechanic and he said it could potentially be a bad oil cooler gasket or a cracked manifold. Have smelled this for at least a year or longer
NHTSA complaint #11689509 — an unverified report by a vehicle owner.
POWER TRAIN
Service 4WD light came on. Took to Jeep dealership. They stated the PTU needs to be replaced. My car has been in the shop for over 4 months and no ETA on part arrival. This is a common issue in Jeep Cherokee’s but my VIN is not included in a recall. I was told by dealership it is safe to drive but I drive on the highway over and hour everyday to and from work. I have read it can result in loss of driving ability and the ability to put in park.
NHTSA complaint #11687987 — an unverified report by a vehicle owner.