71 of the
6,123 complaints filed about the Jeep Compass
are about the glass, mirrors and wipers —
1% of everything owners reported.
The worst model year for it is 2018.
71
Complaints
1%
Share of all complaints
3
Crashes
2
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2018 Jeep Compass. The contact stated that while driving approximately 10 MPH, there was a loud booming sound coming from the vehicle. The contact parked and inspected the vehicle and discovered that the liftgate glass window had exploded, causing shards of glass to fall onto the rear seat of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 80,400.
NHTSA complaint #11753731 — an unverified report by a vehicle owner.
The contact owns a 2024 Jeep Compass. The contact stated that after parking the vehicle in the garage the night, the following morning the contact entered the garage and discovered that the sunroof had shatter. A dealer was not contacted. The vehicle was not taken to the dealer to be repaired. The dealer declined to repair the vehicle under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.
NHTSA complaint #11747728 — an unverified report by a vehicle owner.
The rearview backup camera on my 2019 Jeep Compass Latitude has completely failed to function, creating a severe blind-spot safety hazard during reverse maneuvers. Screen goes black, or flickers on and off, or has lines and hotspots. It is not usable at all. This failure directly compromises the safety mandates established under Federal Motor Vehicle Safety Standard (FMVSS) No. 111.
NHTSA complaint #11743339 — an unverified report by a vehicle owner.
Issue occurs in [XXX] during normal daily driving, including while reversing and operating the vehicle at low speeds. The malfunctioning touchscreen interferes with safe vehicle operation in parking areas, residential streets, and regular traffic conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725241 — an unverified report by a vehicle owner.
The ABS wont go off it constantly stays on I put a brand new battery in it went out about a week later had to jump start it...When it rains or snow it is like my wipers and headlights goes crazy and sometimes my backup camera is all blue for no reason...I feel like there is something major wrong in the wiring somewhere
NHTSA complaint #11702349 — an unverified report by a vehicle owner.
Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.
NHTSA complaint #11656229 — an unverified report by a vehicle owner.
I Just left the dealer regarding a wiper related recall and my wipers continue to malfunction. They turn on intermittently. When I slow down and then begin to accelerate the wiper system turns on. I have video after leaving the dealership that performed the recall. *I'm not able to upload video here. Also note: The recall was out during covid, which at the time I could not take in, and 1-2 years after covid aftermath, I forget about any letters for a recall. Had I done the recall repair then I might not be having this issue which may have progressed and now I'm out of warranty (?) I just don't think it's fair. The recall is wiper related. How can they not offer to fix it 100%. Had the recall not addressed "wiper" malfunction then I could see not arguing. I believe this recall is related somehow. Is it a safety concern? You bet it is. My engine power flickers. I could be in a risky situation crash and now Chrysler- Jeep risks a multi million dollar law suit. I have video. Who can I send this to?
NHTSA complaint #11617774 — an unverified report by a vehicle owner.
The Uconnect screen has a black line on majority of the screen- happened occasionally at first, then every other time I started the vehicle, and now every time. I am unable to use the screen due to the malfunction which means I cannot use the back up camera, see the maps on the screen for navigation, or control heating/temp including defrost due not being able to see the screen which I feel are all safety issues to both myself and other drivers. So far an independent service center is running diagnostics- and no warning signs.
NHTSA complaint #11583065 — an unverified report by a vehicle owner.
The car only has 47,000 miles on it and the steering wheel buttons stopped working, then while the car was off the windshield wipers started going and wouldn’t stop until the battery died, then when the car battery was charged and the car was started the windshield wipers stopped working, the brake lights stopped working and then the signal lights.
NHTSA complaint #11569763 — an unverified report by a vehicle owner.
I was recently involved in an accident driv'g 2018 Jeep Compass: no significant injury (so far) to a jogger, who was invisible due to a blind spot @driver-side A-pillar/mirror. I touched him w my car (5mph per police rept). It has taken me a month to understand why the accident occurred. I didn't see the jogger— he was NEVER w/in my scope of view. I was ticketed for failing to stop; I did stop but proceeded too soon...not writing to argue fault--- I accept that humans in crosswalks have right-of-way. A few years ago, I had a close call at an intersection w a truck coming (upgrade) from the right— it was early morning & I thot the near-miss was an artifact of pre-dawn light. Now I believe that as we converged at the intersection, the truck remained obscured until I had entered the intersection to make my left turn. Recently a friend who works at a gas station named the car part (A-pillar) & identified it as a “blind spot.” ...brand new concepts (to me) regarding this car part. I've never heard of them before— not fm the sales rep during test drive, nor fm techs during dealership service, nor fm other drivers. Ask your sister if she knows where the A-pillar is. "A-pillar blind spot" is not in the User Manual. The Compass has electronic blind-spot-monitoring (BSM) for vehicles that linger on either side of the car. There is extensive guidance about side-BSM in the owner’s manual, in add'n to boxed warnings @ using the back-up camera. "A-pillar blind spot" is not mentioned or warned about. However, in looking at Compass-Owner discussion group comments, I find this is an issue for other Compass owners, at least since 2011. All talk discussion is about near-miss with pedestrians, plus other vehicles as I described above.
NHTSA complaint #11544361 — an unverified report by a vehicle owner.
The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel and display screen was very dim, reducing driver visibility. The contact stated that there was condensation built up around the windows during rainy weather, causing an abnormal odor inside the vehicle. The contact stated that the condensation reduced the visibility while driving. The contact called the dealer and scheduled an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11534801 — an unverified report by a vehicle owner.
My cluster display has been on dark night mode since January 2023. I purchased the vehicle in April 2022. During the day, I cannot see the cluster display, and have missed gas warning lights, low tire lights, and other emergency lights due to the dimness of the screen. It is a hazard to drive as daylight is longer-- and the navigation screen is also impossible to see during daylight hours. There is no way to brighten either the cluster display or navigation system. The dealership confirmed the issue and instructed me to sit back and wait for an update in January, and there have been no updates yet.
NHTSA complaint #11529207 — an unverified report by a vehicle owner.
The whole dash is stuck on bright mode so when it is dark out it will not dim. They said it was my sensor. You can’t see nothing out the windshield because of how bright it is. So if a deer runs out in front of me I wouldn’t be able to see it tell last min. It has been confirmed by fillbacks with this issue and Jeep. It has been inspected. It has been like this sense I first bought it. Keep taking it to fillbacks they did nothing about it. It’s been over a year. Jeep won’t do nothing about it either.
NHTSA complaint #11524968 — an unverified report by a vehicle owner.
The Jeep started to get vertical lines in the 7 inch u connect screen. At first you could tap it and it would reset. Now, it is completely covered with vertical lines, the radio works, however the problem is the back camera does not show what is behind you due to the screen covered in vertical lines. It also does not show any information it is suppose to.
NHTSA complaint #11491705 — an unverified report by a vehicle owner.
During my drive on 6/1/2022 I noticed as the heat intensified outside that my windshield started to look like it was melting and each time it gets hot the same occurs. I've also noticed this defect in a smaller yet in my sight line on my driver's side window and the rear window. Yes, my safety is put at risk as well as others due to the lack of true visibility while driving. I took my vehicle to 2 dealerships, auto glass center, auto body and auto detailer all have physically seen this issue happening. It is very difficult to take a photo to send for viewing as it is best to see this in person due to the reflection the windows cause. I am told that despite being with in the 3yr 36000 mile warranty for a "leased" vehicle Chrysler will not cover the replacement due to the manufacturers defect.
NHTSA complaint #11470478 — an unverified report by a vehicle owner.
The contact owns a 2020 Jeep Compass. The contact stated while driving at 35 mph in the rain, when he attempted to use the windshield wipers but they failed to function. The contact stated he attempted to park the vehicle and was unable to see another vehicle which caused him to crash. The contact stated no warning light was illuminated. The air bags did deploy. The contact stated he sustained whiplash, neck and lower back injuries and did seek medical attention at the hospital. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact was made aware that the VIN was associated to NHTSA Campaign Number: 20V208000 (VISIBILITY). The manufacturer had been informed of the failure. The failure mileage was approximately 19,126.
NHTSA complaint #11420821 — an unverified report by a vehicle owner.
Occasionally, while driving, the vehicle will exhibit catastrophic electrical system failures. I was driving home just last night, and my headlights, turn signals, horn, windshield wipers, dash lights, hazard lights, and cruise control all turned off. I was able to limp it home with the help of someone driving in front of me, because I could not see. Imagine doing 45 mph on a turn at night, in an area with no streetlights, and all of a sudden your headlights and running lights turn off. I'm lucky I didn't hit a tree. No hazards means no one would have seen me on the road waiting for help until it was too late.
NHTSA complaint #11418795 — an unverified report by a vehicle owner.