51 of the
784 complaints about the 1993 Jeep Grand Cherokee are about the
body and structure — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
115,000 miles.
B
51
Complaints
2
Crashes
0
Fires
1
Injuries
Exactly what failed
Door
1631.4%
Hinge AND Attachments
1427.5%
Structure
917.6%
Frame AND Members
47.8%
Hatchback/Liftgate
35.9%
Body
23.9%
Bumpers
23.9%
Trunk LID
12.0%
Body & Structure across every Jeep Grand Cherokee year
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DEALER FAILED TO PERFORM THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) DUE TO CORROSION IN THE REAR OF THE VEHICLE. THE DEALER STATED THAT THE REAR FRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. UPDATED 07/12/16*LJ UPDATED 08/02/16.
NHTSA complaint #10872175 — an unverified report by a vehicle owner.
Mason City, IA
STRUCTURE
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO DEALERSHIP AND RECALL NOTICES ISSUES. *SMD THE DEALER CLAIMED THE TRAILER HITCH WAS SAFE AND DIDN'T NEED TO BE REPLACED. THE CONSUMER WAS NOT CERTAIN, IF THE DEALER REALLY INSPECTED THE VEHICLE.
NHTSA complaint #10761594 — an unverified report by a vehicle owner.
Hudson, FL
STRUCTURE
1993 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO INCOMPLETE RECALL REPAIRS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED WHEN HE PICKED UP THE VEHICLE, THE FUEL TANK WAS LEAKING.
NHTSA complaint #10715861 — an unverified report by a vehicle owner.
Merlin, OR
STRUCTURE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10630154 — an unverified report by a vehicle owner.
Mount JOY, PA
STRUCTURE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10621466 — an unverified report by a vehicle owner.
Forsyth, MO
STRUCTURE
GOT RECALL NOTICE N45/NHTSA 13V-252 A YEAR AGO, STATED PARTS NOT AVAILABLE. DEALER DOES NOT RETURN CALLS, CALLED CHRYSLER "GROUP RECALL ASSISTANCE CENTER", THEY SAY CALL DEALER. IT HAS BEEN A YEAR SINCE I GOT THE RECALL NOTICE!
NHTSA complaint #10606440 — an unverified report by a vehicle owner.
ST. Louis, MO
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS NOT AVAILABLE. THE EALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08-20-14 *BF UPDATED 8/28/2014
NHTSA complaint #10598953 — an unverified report by a vehicle owner.
Orange, CA
STRUCTURE
TL* THE CONTACT OWNS A 1993 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10595060 — an unverified report by a vehicle owner.
Miwaukee, WI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10584474 — an unverified report by a vehicle owner.
Riverside, CACrash
STRUCTURE
TL* THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SECOND NOTIFICATION LETTER BY MAIL. THE CONTACT FELT IT WAS UNACCEPTABLE BEING THAT IT WAS SUCH A SERIOUSLY DANGEROUS FAILURE THAT COULD POTENTIALLY BE LIFE TREATING. THE MANUFACTURE WAS NOT MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 04-22-14 *BF UPDATED 04/25/2014 *JS *TR!....UPDATED 07/31/14
NHTSA complaint #10568161 — an unverified report by a vehicle owner.
at 139,000 milesNorth Arlington, NJ
STRUCTURE:FRAME AND MEMBERS
DT: HEARD SOME TYPE OF POPPING SOUND WHEN BACKING VEHICLE INTO THE DRIVEWAY. HAD MECHANIC LOOK AT THE VEHICLE AND MECHANIC REFERRED CONSUMER TO THE DEALERSHIP BECAUSE OF A RECALL FOR THE SAME THING. CONTACTED THE DEALER AND WAS TOLD MY VIN WAS NOT INCLUDED IN THE RECALL 723 FOR CHRYSLER. TWO OF THE BOLTS WERE DEFECTIVE, AND THERE WERE ONLY THREE BOLTS THAT HELD THE FRAME.
NHTSA complaint #10127484 — an unverified report by a vehicle owner.
Mertztown, PA
STRUCTURE:BODY:DOOR
THE DRIVER SIDE DOOR DISCONNECTED FROM THE VEHICLE, UPON TAKE OFF.
NHTSA complaint #10009347 — an unverified report by a vehicle owner.
Groton, CT
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PASSENGER SIDE DOOR DOES NOT CLOSE PROPERLY BECAUSE HINGES NEED TO BE REPLACED. *AK CONSUMER STATES THAT IT IS IMPOSSIBLE TO CLOSE THE DOOR FROM THE INSIDE.
NHTSA complaint #8004439 — an unverified report by a vehicle owner.
Cleveland, OH
STRUCTURE:BODY:HATCHBACK/LIFTGATE
HATCHBACK FORCED REAR DOOR NOT TO OPEN. DEALER COULD NOT FIX PROBLEM. *AK CONSUMER STATES THAT THE BACK HATCH ASSEMBLY FAILED, THE DEALER LUBRICATED THE PART, HOWEVER IT WILL NEED TO BE REPLACED IN TIME. *SLC
NHTSA complaint #8003023 — an unverified report by a vehicle owner.
Glendora, CA
STRUCTURE:BODY:TRUNK LID
THE LIFT GATE STRUTS ARE NOT HOLDING.
NHTSA complaint #562511 — an unverified report by a vehicle owner.
Redmond, WA
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER'S SIDE DOOR FLEW OPEN SUDDENLY AND UNEXPECTEDLY WHILE DRIVING DUE TO WELD BREAKING. A TSB HAS BEEN ISSUED ON THIS VEHICLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #892105 — an unverified report by a vehicle owner.
Canal Winchester, OH
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DOOR HINGES FAILURE HAS CAUSED DAMAGE TO DOOR LOCK AND MOUNTING.
NHTSA complaint #742329 — an unverified report by a vehicle owner.
Brooklyn, NY
STRUCTURE:BODY:DOOR
DRIVER'S DOOR FELL OFF. NO ACCIDENT OR OTHER CAUSE PRECEDED DOOR FALLING OFF. JEEP DEALER SAID THE CAUSE WAS A "MANUFACTURING DEFECT" AND THAT AS SUCH, IT WAS NOT COVERED BY THE EXTENDED WARRANTEE AT 70,000 MILES. DEALER DECLINED TO PAY FOR REPAIR, AND DECLINED TO BILL MANUFACTURER FOR REPAIR. MANUFACTURER, CONTACTED BY OWNER, DID NOT REPLY. OWNER PAID APPROX. $800 TO WELD DOOR HINGE AND DOOR STRUCTURE TOGETHER. OWNER WAS, AND IS, DISSATISFIED. OWNER, TYPING THIS REPORT, FEELS HE IS BEING REMARKABLY CIVIL.
NHTSA complaint #741871 — an unverified report by a vehicle owner.
Lancaster, CA
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
STEERING WOULD MAKE NOISES WHENEVER TURNING. IT WOULD NOT RETURN TO ORIGINAL POSITION AFTERWARDS. TOOK TO SEVERAL MECHANICS. WAS INFORMED BY FIRST MECHANIC IT WAS SUSPENSION, AND NOT SAFE TO DRIVE. ANOTHER MECHANIC INFORMED CONSUMER IT WAS GEAR BOX CAUSING NOISE. ALSO, DRIVER'S DOOR CAME APART AT SEAMS, HOLDING IT TOGETHER WITH A ROPE.
NHTSA complaint #880916 — an unverified report by a vehicle owner.
Olympia, WA
STRUCTURE:BODY:DOOR
DRIVER'S DOOR SAGGING - DOOR NO LONGER CLOSES COMPLETELY (SEE DAYLIGHT THROUGH GAP).
NHTSA complaint #732091 — an unverified report by a vehicle owner.
Absecon, NJ
STRUCTURE:BODY:DOOR
SHEET-METAL WELDS IN DRIVER'S SIDE DOOR HAVE SEPARATED, CAUSING DOOR TO SAG AND CLOSE INCOMPLETELY. DEALER DENIES ANY MANUFACTURER CULPABILITY AS REGARDS THE PROBLEM, ALTHOUGH NUMEROUS RELATED COMPLAINTS EXIST AT NHTSA AND A GENEROUS REPAIR DISCOUNT WAS OFFERED.
NHTSA complaint #723706 — an unverified report by a vehicle owner.
Ithaca COL, NY
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
HINGES ON THE DOOR FAILED AND CAUSED THE LATCH TO FAIL. NLM
NHTSA complaint #784654 — an unverified report by a vehicle owner.
Virginia B, VA
STRUCTURE:BODY:DOOR
EXCESS INSULATION IN THE DOOR TRIM PANELS CAUSED THE FRONT DOOR WINDOW CRANKS TO COME OFF. MJS
NHTSA complaint #551952 — an unverified report by a vehicle owner.
Warwick, RI
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WE HAD OUR MECHANIC WELD THE PIECES TOGETHER AS A STOP GAP MEASURE, WE ARE TOLD WE WILL NEED A NEW DOOR!.
NHTSA complaint #716624 — an unverified report by a vehicle owner.
at 100,000 milesStrongsville, OH
STRUCTURE
WHEN CAR DRIVES OVER A BUMP OR UNEVEN PAVEMENT THAT WHOLE FRONT END OF VEHICLE SHAKES ALONG WITH STEERING COLUMN. IT TAKES A FEW MINUTES FOR SHAKING TO STOP- BRAKING MAKES IT WORSE - MUST SLOW DOWN TO 30 MPH. HAVE TAKEN VEHICLE 4 TIMES TO CONRAD'S AUTO SERVICE - FIRST THEY REPLACED STABILIZER BAR, CAR STILL SHOOK. THEN REPLACED TIRES-STILL SHOOK. THIRD VISIT REPLACED SHOCKS-STILL SHOOK. FOURTH VISIT REPLACED BRAKES AND CAR STILL SHOOK. CONRAD'S CHECKED OVER ENTIRE FRONT END AND COULD NOT FIND ANYTHING- VEHICLE IS VERY DANGEROUS TO DRIVE ON HIGHWAY-BECAUSE SHAKING MAKES DRIVING UNCONTROLLABLE. *AK *TS
NHTSA complaint #716093 — an unverified report by a vehicle owner.
Blakeslee, PA
STRUCTURE:BODY:DOOR
DRIVERS DOOR IS COMING OFF , WELD HAS COME LOOSE DOOR AND DOOR WILL NOT CLOSE
NHTSA complaint #713217 — an unverified report by a vehicle owner.
Mechanicsville, VA
STRUCTURE:BODY:DOOR
DRIVER DOOR MUST BE REPLACED COMPLETLY . THE WELD DID NOT HOLD THE SHELL AND INNER WORKINGS TOGETHER, ALLOWING THE DOOR TO SWING OUT OF ALIGNMENT AND CAUSE DAMAGE TO DOOR LATCH. THE DRIVER DOOR BROKE WHILE TRAVELING AT APPROX 40 MILES PER HOUR. DRIVER HELD DOOR TOGETHER WHILE DRIVING HOME. THE PASSENGER DOOR CAN BE REPAIRED BY BODY SHOP BY RE WELDING THE DOOR TOGETHER. THE LOCKS HAVE NOT BEEN PERMANTLY DAMAGED. BOTH ARE AT THE COST OF THE OWNER. MANUFACTURE WILL PAY NOTHING. MY CONCERN NOW IS THE SAFETY OF THE OTHER TWO DOORS AND THEIR DURABILITY. ALSO IF THIS PROBLEM HAS BEEN CORRECTED BY CRYSTLER FOR THE FUTURE, AND THAT THE AMERICAN MANUFACTURER WILL NOT STAND BEHIND THE PRODUCT THAT APPARENTLY HAS A DEFECT OF SOME SORT.
NHTSA complaint #706390 — an unverified report by a vehicle owner.
Lancaster, CA
STRUCTURE:BODY:DOOR
AFTER CLOSING DOOR IT DID NOT SOUND RIGHT. THE DOOR FAILED TO LATCH. *AK DRIVERS DOOR WILL NOT LATCH, CONSUMER WAS INFORMED THAT THE WELDING ON THE DOOR CAME APART CAUSING THE DOOR TO BE UNBALANCED AND BREAK THE LATCHES. *SLC
NHTSA complaint #827919 — an unverified report by a vehicle owner.
Ware, MA
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE DRIVING THE DEFECTIVE DRIVER'S DOOR CAME OFF DUE TO THE DEFECTIVE WELDS THAT BROKE THE DOOR HINGES WHICH ALMOST RESULTED IN AN ACCIDENT. CURRENTLY AT THE DEALER.
NHTSA complaint #826288 — an unverified report by a vehicle owner.
Buckfield, ME
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WELDS ON THE LEFT FRONT DOOR BROKE, CAUSING DOOR TO OPEN.
NHTSA complaint #533087 — an unverified report by a vehicle owner.