13 of the
990 complaints about the 2008 Jeep Grand Cherokee are about the
body and structure — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
43,736 miles.
D
13
Complaints
2
Crashes
0
Fires
1
Injuries
Exactly what failed
Structure
646.2%
Body
323.1%
Door
17.7%
Bumpers
17.7%
Hinge AND Attachments
17.7%
Underbody Shields
17.7%
Body & Structure across every Jeep Grand Cherokee year
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while looking underneath the vehicle, he noticed that the skid plate was severely rusted. The vehicle was taken to an independent mechanic who confirmed that the skid plate was extremely rusted. The contact called the local dealer and was notified that there was a replacement part. The contact was also provided the cost to do the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 39,400.
NHTSA complaint #11482394 — an unverified report by a vehicle owner.
at 148,000 milesMT Pleasant, MICrash
STRUCTURE:BODY
I BOUGHT THE VEHICLE. IN LESS THAN 1000 MILES WITHIN PURCHASE THE 4W DRIVE LIGHT CAME ON. I WAS PARKED ON A CURB AT A RETIREMENT HOME AND A AMBULANCE WAS PARKED IN FRONT OF ME. WHILE I WAS INSIDE PEOPLE RAN IN AND SAID MY JEEP WAS ROLLING AWAY AND IT HIT THE AMBULANCE IN FRONT OF ME. THE JEEP WAS PARKED AND TURNED OFF WHEN IT ROLLED AWAY. WITNESSES AND THE POLICE REPORT CONFIRM THIS. AFTER GETTING THE RUN AROUND FROM THE DEALERSHIP FOR 6 MONTHS I TOOK IT SOMEWHERE ELSE TO GET IT LOOKED AT AND WAS TOLD THE TRANSFER CASE NEEDED TO BE REPLACED.
NHTSA complaint #10981753 — an unverified report by a vehicle owner.
at 76,000 milesBethesda, MDCrash1 injured
STRUCTURE:BODY
I WAS TRAVELING ON MONTROSE PARKWAY IN ROCKVILLE, MD. I WAS TRAVELING AT ABOUT 45MPH. I APPROACHED A SLIGHT BEND TO THE LEFT THAT HAD A SLIGHT DECLINE. I LOST CONTROL ON DEBRIS THAT WAS LEFT OVER FROM AN ACCIDENT EARLIER THAT MORNING. I STRUCK AND WENT OVER THE CURB WITH THE RIGHT SIDE OF MY VEHICLE. I WENT HEAD ON INTO A STEEL LIGHT POST INCASED IN A CONCERT FOOTER. THE VEHICLE SUSTAINED VERY EXTENSIVE DAMAGE TO THE FRONT END. THE AIRBAGS DID NOT DEPLOY DURING THE COLLISION. THIS IS A VERY MAJOR CONCERN TO ME BECAUSE THIS COULD HAVE TURNED OUT WAY WORSE, BUT I WAS VERY, VERY LUCKY TO BE ABLE TO ONLY SUSTAIN BRUISING. THIS VEHICLE WAS A TOTAL LOSS.
NHTSA complaint #10789997 — an unverified report by a vehicle owner.
at 80,189 milesJohnston, RI
STRUCTURE
THIS VEHICLE HAS BEEN TO THE DEALER AND CORPORATE HAS BEEN NOTIFIED. THE SITUATION STARTS WHEN THE WEATHER IS BELOW FREEZING OR SNOWING THEN TURNS TO RAIN. THE SUNROOF DRAIN DOES NOT WORK PROPERLY CAUSING WATER TO POUR OUT OF THE CENTER CEILING MAP LIGHTS,THE GARAGE DOOR CONTROL PANEL, THE DRIVER SIDE COLUMN, AND THE HANDLE TO GET INTO THE VEHICLE. THIS CAUSES A MAJOR DISTRACTION WHILE DRIVING AND ALSO CAN CAUSE SEVERE ELECTRICAL DAMAGE, WATER DAMAGE TO THE INTERIOR AND MOLD/MILDEW BUILD UP. . CORPORATE CLAIMS THEY KNOW NOTHING ABOUT THIS SITUATION HOWEVER CURRENTLY THERE IS A CLASS ACTION LAWSUIT VS CHRYSLER CORPORATION REGARDING THIS ISSUE WITH MANY DIFFERENT MODELS WITH THE SAME ISSUE. THIS SITUATION ONLY OCCURS DURING THE EXTREME COLD WEATHER CHANGE AND PRECIPITATION. THE DEALER AND JEEP HAVE NO ANSWER TO RECTIFY THIS PROBLEM.
NHTSA complaint #10668636 — an unverified report by a vehicle owner.
Charleston, SC
STRUCTURE
DURING RAINY WEATHER, WATER SEEPING INTO THE VEHICLE FROM THE FRONT WINDOW OVER THE DASH AND RUN DOWN BOTH SIDE OF THE WINDOW, WHICH DRIP ON THE DRIVER AND PASSENGER AS WELL AS THE PUDDLE OF WATER SETTLE ON THE FLOOR. (WINDSHIELD LEAKAGE.) NT WINDOW AND OVER THE DASH IR.
NHTSA complaint #10627350 — an unverified report by a vehicle owner.
at 32,000 milesWest Minister, CO
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A RATTLING NOISE WAS HEARD FROM UNDER THE ARMREST OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
NHTSA complaint #10522739 — an unverified report by a vehicle owner.
at 101,000 milesMedina, OH
STRUCTURE
THE SUN ROOF ON MT JEEP HAS LEAKED FOR OVER 2 YEARS. LEAKS INTO THE CAR THRU THE SIDE ARMS LOCATED BY THE WINDOW AND THE MAIN TOP THRU THE LIGHTS ONTO THE RADIO/CONSOLE. NO ONE WANTS TO HELP. WHEN IT POURS, IT LEAKS HEAVY. IF IT RAINS THROUGHOUT THE DAY, IT DOESN'T LEAK AS HEAVY. SNOW, DOES THE SAME THING..
NHTSA complaint #10488031 — an unverified report by a vehicle owner.
at 40,223 milesWoodbury, MN
STRUCTURE
ENOUGH ISSUES THAT A CLASS ACTION SUIT IN NEW JERSEY FOR THIS EXACT MATTER IS IN PROCESS. FAULTY SUNROOF REAR DRAIN TUBES BECOME PINCHED, LOOPED, OR OTHERWISE UNABLE TO DRAIN AWAY WATER. WHEN WATER COMES FORWARD (AS IN BRAKING ON THE FREEWAY AND NARROWLY AVERTING AN ACCIDENT) WATER COMES DOWN AND THROUGH THE A PILLARS AND OVERHEAD CONSOLE, AND OTHER AREAS OF HEADLINER. A BIT STARTLING WHEN TRAVELING IN RUSH HOUR TRAFFIC ON THE FREEWAY. AFTER READING ABOUT THE COUNTLESS STORIES OF OTHER OWNERS EXPERIENCING THE SAME THING, I BEGAN CONTACTING DEALERSHIPS INCLUDING THE OUT OF AREA DEALERSHIP WHERE THE VEHICLE WAS BOUGHT USED IN DECEMBER 2011. IT BECAME APPARENT THAT THERE WOULD BE NO RELIEF AND I WOULD BEAR MOST IF NOT ALL OF THE COST OF THE REPAIR OF THIS DESIGN FLAW THAT CAN CREATE VERY UNSAFE DRIVING CONDITIONS AND CAUSE ACCIDENTS.
NHTSA complaint #10460838 — an unverified report by a vehicle owner.
at 29,000 milesGalloway, NJ
STRUCTURE
2008 JEEP GRAND CHEROKEE - I HAVE HAD SURFBOARDS CAUSE THE FACTORY ROOF RACK TO ACTUALLY TEAR THROUGH THE METAL ROOF DUE TO HAVING NO REINFORCEMENT AROUND THE BOLTS THAT ATTACH THE FACTORY ROOF RACK TO THE ROOF OF THE CAR. THIS OCCURRED ON THE NJ GARDEN STATE PARKWAY AT LEGAL PARKWAY SPEED. HAD MY TWO SURFBOARDS GONE THROUGH SOMEONE'S WINDSHIELD IT COULD HAVE BEEN A DEADLY ACCIDENT. I HAVE SURFED FOR 45 YEARS AND NEVER HAD THIS PROBLEM WITH ANY OTHER CAR. I TOLD THE DEALER THAT THEY SHOULD TAKE NOTICE FOR CORRECTIVE ACTION TO CHRYSLER BUT THEY WERE NOT INTERESTED IN DOING SO. CHRYSLER HAS PHOTOGRAPHS OF THE FAILURE AS THEY HAD TO GET APPROVAL TO COVER THE REPAIR UNDER WARRANTY. THEY DID REPAIR THE CAR UNDER WARRANTY. I WAS TOLD THAT THEY REINFORCED WITH LARGER WASHERS ON BOTH SIDES OF THE FRONT PART OF THE RACKS, BUT I DO NOT HAVE PROOF THAT THEY DID AND I DO NOT TRUST THEM. I NOW STRAP MY BOARDS BOTH TO THE RACK AND A SAFETY STRAP THROUGH THE PASSENGER COMPARTMENT. I SHOULD NOT HAVE TO DO THIS. CHRYSLER HAS TV ADS THAT SHOW SURFBOARDS MOUNTED ON THE FACTORY RACKS OF THEIR VEHICLES. WHICH IS IMPLIED ACCEPTABLE USE. THIS MAY BE COMMON PRACTICE WITH ALL MANUFACTURERS, BUT IT IS IN FACT A PRACTICE ON THIS SPECIFIC VEHICLE. THIS ISSUE WOULD APPLY TO ANY OBJECT ON THE ROOF THAT WOULD BE SIMILAR TO A SURFBOARD; CANOES, KAYAKS, STORAGE PODS.
NHTSA complaint #10341312 — an unverified report by a vehicle owner.
at 47,250 milesJamesville, NY
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
THE HOOD ON MY 2008 JEEP GRAND CHEROKEE FELL ON MY HEAD. THE HYDRAULIC PISTONS DOES NOT KEEP IT UP AND THERE IS NO MECHANICAL MEANS TO SECURE IT.
NHTSA complaint #10318737 — an unverified report by a vehicle owner.
Gresham, OR
STRUCTURE:BODY:DOOR
2008 JEEP GRAND CHEROKEE RIGHT REAR DOOR WILL NOT OPEN FROM INSIDE, OUTSIDE OR ANY OTHER METHOD. THIS COULD TRAP PASSENGER IN VEHICLE IN EVENT OF CASH.
NHTSA complaint #10308359 — an unverified report by a vehicle owner.
at 5,971 milesChula Vista, CA
STRUCTURE:BODY:BUMPERS
08/JEEP /GRAND CHEROKEE/4 DOOR WAGON, LOWER BUMPER IS FALLING OFF, IT HAS BEEN REPLACED TWO TIMES AND REPAIRED SEVERAL TIMES AT LEAST FOUR TIMES. I AM AT THE POINT I AM SCARED TO DRIVE THE CAR AFRAID THAT THE BUMPER WILL FALL OFF AND CAUSE A ACCIDENT. I DO NOT WANT TO CAUSE SOMEONE TO GET HURT.
NHTSA complaint #10263846 — an unverified report by a vehicle owner.
BAR Harbor, ME
STRUCTURE
THERE IS A LARGE GAP IN THE INSTRUMENT CLUSTER ON THE SURFACE OF THE DASHBOARD. UNDER MOST LIGHTING CONDITIONS, EXCEPT FOR COMPLETE DARKNESS, THERE IS A PRONOUNCED REFLECTION THAT CAUSES A DISTRACTION FOR THE DRIVER. THE REFLECTION EXTENDS THROUGH THE DRIVERS LINE OF SIGHT UP THE MIDDLE OF THE WINDSHIELD.
NHTSA complaint #10250163 — an unverified report by a vehicle owner.