11 of the 440 complaints about the 2016 Jeep Grand Cherokee are about the body and structure — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 74,000 miles.
11
Complaints
1
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
The paint on my hood has bubbling underneath. I’m not sure but someone informed me this was a manufacture related incident when the vehicle was painted and not done correctly, causing paint bubbling. This is only on the front hood area on both side of jeep emblem
NHTSA complaint #11593308 — an unverified report by a vehicle owner.
STRUCTURE:BODY
My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.
NHTSA complaint #11549557 — an unverified report by a vehicle owner.
STRUCTURE:BODY
There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.
NHTSA complaint #11539699 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Similar to https://static.nhtsa.gov/odi/tsbs/2019/MC-10170403-9999.pdf NUMBER: 23-036-19 GROUP: 23 - Body DATE: December 18, 2019 SUBJECT: Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This issue still exists in newer years. Including my 2016 Jeep Overland High Altitude. Recall should be extended to include 2016 model years. There are plenty of similar complaints online. Jeep has not improved the quality or design on this defect.
NHTSA complaint #11526039 — an unverified report by a vehicle owner.
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the driver's side dashboard leather lifted and blocked the defroster from operating as needed. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the dashboard was not covered under warranty. The failure mileage was approximately 74,000.
NHTSA complaint #11463350 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE IN HIS VEHICLE, HE NOTICED THE DASHBOARD RISING AS BUBBLES APPEARED. THE CONTACT MENTIONED THE DASHBOARD FAILURE WAS BECOMING VERY CONCERNING BECAUSE ITS HARD TO SEE THE ROADWAY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER LAKELAND SQUARE MALL (3800 US HIGHWAY 98 NORTH, LAKELAND, FL 33809) WHERE THE DASHBOARD WAS INSPECTED AND IT WAS DETERMINED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALLS WAS ON THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
NHTSA complaint #11348618 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE AUTO START/STOP FEATURE DOES NOT PROPERLY FUNCTION CAUSING THE CAR TO SHUT OFF WHEN WE'RE AT A FULL STOP. I HAVE TO SWITCH GEAR TO PARK THEN RE-START THE CAR. THE HOOD SENSOR DOESN'T REGISTER EVEN IF IT'S COMPLETELY CLOSED . THE WARNING LIGHT ON THE DASHBOARD WILL SAY IT'S OPEN EVEN WHEN IT'S NOT.
NHTSA complaint #11306613 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. WHILE DRIVING IN THE RAIN, WATER DRAINED INTO THE VEHICLE THROUGH THE WINDSHIELD AND INTO THE ELECTRICAL COMPONENTS, WHICH CAUSED THE LIGHTING TO TURN OFF TEMPORARILY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
NHTSA complaint #11184799 — an unverified report by a vehicle owner.
STRUCTURE:BODY
MY 2016 JEEP GRAND CHEROKEE WERE THE AIR BAG NEXT TO DOOR AND FRONT WINDOWS HAS A LARGE BLIND SPOT. THIS IS NOT SAFE FOR MAKING RIGHT TURNS OR PEOPLE WHO CROSS FROM MY RIGHT OR FOR THE MATTER LEFT TURNS CAN CREATE THIS BLINDS TURNS WHERE SECONDS MATTER IN DRIVING. I AM NOT SURE WHAT CAN BE DONE ABOUT IT AT THIS POINT BUT THIS JUST HAVE BEEN NOTICED BEFORE PRODUCTION. I HAVE OWNED 3 JEEPS BUT THE LIABILITY OF THIS MAKE ME WORRY ON MY NEXT PURCHASE.
NHTSA complaint #11066590 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE VEHICLE WAS PARKED INSIDE THE SHOP AND I WAS VACUUMING OUT THE REAR CARGO AREA OF A 2016 JEEP GRAND CHEROKEE (I WAS A DETAILER FOR FOR A LOCAL JEEP DEALERSHIP) WHEN THE STRUTS FOR THE REAR GATE GAVE OUT AND THE DOOR DROPPED AND LANDED ACROSS MY BACK. I HAVE BEEN OUT OF WORK SINCE THE INCIDENT, HAVE RECENTLY HAD BACK SURGERY AND AM CURRENTLY COLLECTING DISABILITY PAY.
NHTSA complaint #10953670 — an unverified report by a vehicle owner.
STRUCTURE:BODY
VERY DISAPPOINTED IN THIS HOW JEEP (FCA) HAS ALLOWED A DRIVER TO BACK-UP WITH THE LIFTGATE OPEN, WITHOUT A CHIME OR OTHER LOUD WARNING (SIMILAR TO THAT WHEN YOUR DOORS ARE OPEN. BY ACCIDENT I BACKED UP AFTER AUTOMATICALLY CLOSING THE LIFTGATE AND ASSUMING IT WAS CLOSED. THE LIFTGATE WAS NOT ABLE TO CLOSE AND AUTOMATICALLY RE-OPENED WITHOUT WARNING. I WAS IN A PARKING GARAGE AND UNFORTUNATELY THE LIFTGATE RUBBED AGAINST THE CIELING OF THE GARAGE, CAUSING MINOR DAMAGE TO THE LIFTGATE. IT COULD HAVE BEEN MUCH WORSE. I CONTACTED JEEP TO LOG MY COMPLAINT BUT WAS REBUFFED AND BELIEVE ME, FOR THEIR ATTITUDE IN ADDRESSING A SAFETY ISSUE THAT SHOULD BE CORRECTED IMMEDIATELY, I WILL THINK TWICE ABOUT BUYING ANOTHER JEEP. NO VEHICLE SHOULD BE ALLOWED TO BE BACKUP WITH THE LIFTGATE OPEN, AND WITHOUT A CHIME TO ALERT THE DRIVER.
NHTSA complaint #10920012 — an unverified report by a vehicle owner.