1994 Jeep Grand Cherokee body problems

STRUCTURE

1994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT.

NHTSA complaint #10807001 — an unverified report by a vehicle owner.

STRUCTURE

1994 JEEP GRAND CHEROKEE WAS PLACED ON RECALL LIST OF CHRYSLER TO INSTALL TRAILER HITCH. RECALL SERVICE STATED RUST AND CORROSION LEVEL 5 UNABLE TO COMPLETE RECALL. I THEN TOOK MY CAR TO A MUFFLER SHOP AND HAD IT RAISED TO SEE WHAT WAS GOING ON. I SAW NO EXTREME AMOUNT OF RUST THAT WOULD HAVE PREVENTED THEM FROM PERFORMING THE RECALL WORK. I ASKED THE MECHANIC IF THEY COULD INSTALL A TRAILER HITCH TO MY CAR, THEY SAID FOR A FEE. I TRULY BELIEVE THAT THEY DID NOT WANT TO COMPLETE THE WORK, BECAUSE THEY COULDN'T MAKE ANY MONEY OFF OF IT. ANOTHER THING, I WANT CONSIDERED IS THE FACT, THAT MY CAR IS AT LEAST 21 YEARS OLD, SO THERE MIGHT POSSIBLY BE RUST, BUT NOT TO THE LEVEL THAT WOULD PREVENT THEM FROM COMPLETING THE INSTALLATION.

NHTSA complaint #10743254 — an unverified report by a vehicle owner.

STRUCTURE:BODY

SUBJECT: COMPLAINT - 1994 JEEP GRAND CHEROKEE RECALL N45 - REAR STRUCTURE REINFORCEMENT --- COMMENTS: AS OWNER OF A 1994 JEEP GRAND CHEROKEE BEING RECALLED FOR REAR STRUCTURE REINFORCEMENT (INSTALLATION OF A TRAILER HITCH) TO PROTECT THE FUEL TANK AGAINST LEAKS AND FIRE OR EXPLOSION CAUSED BY A REAR END COLLISION, PLEASE BE ADVISED THAT THE MANUFACTURER'S RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLY SLOW AND DEFICIENT. I HAVE BEEN ON A WAITING LIST FOR SOME TIME AT THE LOCAL JEEP DEALER WHO IS UNNECESSARILY DELAYED WAITING FOR PARTS (APPARENTLY A TRAILER HITCH) TO CORRECT THIS DEFECT. THE PROLONGED DELAY IN THE MANUFACTURER NOT PROVIDING THE REQUIRED PART(S) IS DANGEROUS, UNWARRANTED, AND UNACCEPTABLE.

NHTSA complaint #10701396 — an unverified report by a vehicle owner.

STRUCTURE

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM THE RECALL REPAIR. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS INCAPABLE OF SUPPORTING THE PROPER INSTALLATION OF A HITCH DUE TO DAMAGE NEAR THE HITCH ATTACHMENT POINT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

NHTSA complaint #10672133 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILED OUT 01/13/15

NHTSA complaint #10663223 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER COULD NOT REPAIR THE VEHICLE FOR NINE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10639830 — an unverified report by a vehicle owner.

STRUCTURE

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER: 13V252000 (TRAILER HITCH). THE DEALER STATED THAT THEY COULD NOT INSTALL THE TRAILER HITCH DUE TO CORROSION ON THE FRAME RAILS. THE FAILURE MILEAGE WAS 140,000. UPDATED 09/10/14

NHTSA complaint #10626630 — an unverified report by a vehicle owner.

STRUCTURE

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/11/14

NHTSA complaint #10606992 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED THE RECALL NOTICE REGARDING NHTSA RECALL CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) IN FEBRUARY 2014. THE CONTACT HAD NOTIFIED THE DEALER AND MANUFACTURER MULTIPLE TIMES REGARDING THE REPAIRS AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE.

NHTSA complaint #10594295 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

NHTSA complaint #10592993 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/28/14

NHTSA complaint #10592698 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10588490 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE WERE NO FAILURES AT THIS TIME. RK

NHTSA complaint #10588258 — an unverified report by a vehicle owner.

STRUCTURE

1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO FUEL TANK LEAKAGE RECALL NOTICE. *SMD THE CONSUMER FILED A CLAIM WITH CHRYSLER, PER THEIR INSTRUCTIONS, FOR REIMBURSEMENT OF A TRAILER HITCH THAT HE HAD INSTALLED ON HIS VEHICLE. CHRYSLER DENIED THE CLAIM, STATING THEY WOULD ONLY REIMBURSE CUSTOMERS FOR AN ORIGINAL EQUIPMENT MANUFACTURER HITCH, AND FURTHER STATED THAT NO SUCH PRODUCT EXISTED, AND THEY HAD NO IDEA WHEN THE PRODUCT WOULD BE AVAILABLE. THE CONSUMER STATED A REMEDY IS AVAILABLE, AND SEVERAL COMPANIES MANUFACTURED QUALITY TOW HITCHES.

NHTSA complaint #10584867 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10576375 — an unverified report by a vehicle owner.

STRUCTURE

WE ARE ON A RECALL NOTICE (N45 NHTSA 13V-252) ORIGINAL EQUIPMENT MANUFACTURER (OEM) TRAILER HITCH. I RECEIVED THE SAFETY RECALL NOTICE FROM CHRYSLER YESTERDAY 1/16/2014. I CALLED ZIEGLER JEEP, 208 W. GOLF ROAD, SCHAUMBURG ILLINOIS 60194 (847) 882-8400 TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL FIXED. I TALKED TO A MAN IN SERVICE AND HE TOLD ME THEY HAVE NO PARTS TO FIX THE RECALL AND HE DOES NOT KNOW WHEN THEY ARE GOING TO COME IN AND THAT I HAVE TO KEEP CALLING PERIODICALLY TO SEE IF THEY HAVE THE REPAIR PARTS. THIS IS UNSATISFACTORY. IF I GET IN AN ACCIDENT BECAUSE THEY HAVE NO PARTS, THIS IS UNACCEPTABLE. YOU SENT THE RECALL NOTICE OUT. WHY DON'T THE DEALERS HAVE THE PART TO REPAIR THE CAR? I AM MAKING IT CLEAR, RIGHT NOW, THAT I HAVE DONE MY PART. NOW WHY CAN'T JEEP DO THEIRS AND FIX MY CAR? WHY IS IT MY JOB TO KEEP CALLING BACK. WHY ISN'T THERE A LIST BEING MADE BY THE DEALER SO HE KNOWS WHEN HE GETS HIS PARTS, WHO GETS THE PARTS FIRST? UPDATED 02/03/14

NHTSA complaint #10560347 — an unverified report by a vehicle owner.

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

ALL CONTROL ARMS ROTTEN AND BROKEN ALL THE WAY AROUND THE CAR.

NHTSA complaint #10458878 — an unverified report by a vehicle owner.

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

MY REAR LIFTGATE DOOR HATCH WHEN OPENED FULLY WILL NOT STAY UP. IT FALLS DOWN ALL THE TIME AND IF YOU ARE NOT AWARE OF THIS IT WILL HIT YOU ON YOUR HEAD. YOU HAVE TO HOLD IT UP. I HAVE BEEN IN CONTACT WITH CHRYSLER AND THEY CLAIM THIS IS NOT A WARRANTY ISSUE. THE REPRESENTATIVE INFORMED ME IT IS MY RESPONSIBILITY AND MY PROBLEM TO REPAIR IT. THIS IS A SAFETY ISSUE NOT A MECHANICAL WARRANTY PROBLEM.

NHTSA complaint #10167391 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

94 GRAND CHEROKEE. THIS WILL BE THE FORTH TIME THAT I HAVE REPLACED THE FUEL PUMP IN MY JEEP. SAME BEHAVIOR, STALLS WITHOUT NOTICE WHILE DECELERATING OR LETTING OFF THE ACCELERATOR. IF NOT REPLACED RIGHT AWAY IT WILL NOT STAY STARTED WHEN YOU FIRST START IT FOR THE DAY. EVENTUALLY IT WILL NOT START AT ALL. I ALSO HAD TO REPLACE THE DRIVER SIDE DOOR HINGE WHICH CAME COMPLETELY OFF THE DOOR. IT WAS MAKING POPPING NOISE WHEN OPENING AND SHUTTING OF THE DOOR. HAD IT CHECK ON SEVERAL OCCASIONS AND WAS TOLD THAT JEEP HAD A PROBLEM WITH THE DOORS. EVENTUALLY THE DOOR FELL OFF. I HAVE NEVER SEEN THIS BEFORE. I WAS SHOCKED TO FIND OUT THAT A DOOR WAS $1600.00. MY BACK DOOR ON DRIVER SIDE IS POPPING AS WELL. I GUESS I DON'T OPEN AND SHUT THE BACK AS MUCH. BUT THE BODY SHOP SAID IT WILL EVENTUALLY FALL OFF. HAVE THERE BEEN ANY OTHER CONCERNS LIKE THESE TWO.

NHTSA complaint #10064053 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DOOR HINGE ON REAR PASSENGER DOOR OF 1994 JEEP GRAND CHEROKEE IS SEPARATING FROM DOOR. NEARLY ONE HALF OF THE DOOR HINGE IS BREAKING AWAY FROM THE DOOR.

NHTSA complaint #10051231 — an unverified report by a vehicle owner.

STRUCTURE

WHEN MAKING RIGHT OR LEFT TURNS IT IS DIFFICULT TO STEER AND THE STEERING WHEEL BECOMES STIFF. THE FRONT END MADE A NOISE AS IF THE FRAME WAS CRACKED OR BROKEN. AN INDEPENDENT SHOP REPLACED BALL JOINTS, UPPER AND LOWER. BUT THE PROBLEM STILL OCCURRED. *AK THERE APPEARED TO BE A FRAME FRACTURE IN THE FRAME MEMBER WHICH CAUSED THE FRAME MEMBER TO CRACK/SNAP WHEN THE STEERING WHEEL WAS TURNED. THE CONSUMER HAS SPENT 1500 DOLLARS TRYING TO CORRECT THE PROBLEM WITH NO SUCCESS. *SC

NHTSA complaint #10046666 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVERS DOOR CAME UNWELDED AT HINGES. CONSUMER LIFTS DOOR TO CLOSE. ALSO, HAD TO CLIMB FORM PASSENGER SIDE TO DRIVER SIDE DUE TO KEEPING DOOR LOCKED TO STAY CLOSED. DEALER WAS NOT NOTIFIED.

NHTSA complaint #8009795 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER SIDE DOOR HAD COMPLETELY FAILED. I WAS UNABLE TO OPEN AND CLOSE THE DOOR SAFELY. THIS OCCURRED OVER TIME AND WITH TYPICAL USE, DRIVING ROUGHLY 1000-12000/YEAR. IT OCCURRED AT ROUGHLY 92000. I HAVE HAD THE CAR IT'S WHOLE LIFETIME AND THERE HAS BEEN NOTHING TO EXACERBATE THIS PROBLEM, OTHER THAN OPENING AND CLOSING THE DOOR. THE PASSENGER SIDE DOOR, AS IT WASN'T USED AS MUCH, WAS SLOWLY GETTING TO THE SAME STATE BUT WAS STILL FUNCTIONAL. REPAIR COST $600 TO REWELD THE DOOR HINGES.

NHTSA complaint #753971 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DOOR HINGE WAS WELDED BEFORE BY PREVIOUS OWNER, SO NOT POSITIVE THAT HINGES ARE ORIGINAL - COULD BE REPLACEMENT OR COULD BE ORIGINAL THAT WAS WELDED. SPOKE TO WILLIE DOWLING AT DOWLING BROTHERS AUTOBODY REPAIR SPECIALISTS, 400 LAKE AVENUE, SAINT JAMES, NEW YORK (631) 584-7300. HE TOLD ME THAT HE HAS REPAIRED ABOUT 50 OF THESE JEEPS (WITH THE HINGE PROBLEM) OVER THE YEARS.

NHTSA complaint #741824 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

DRIVER'S SIDE DOOR SEPARATED FROM HINGES. DEALER HAS INSPECTED VEHICLE.

NHTSA complaint #881262 — an unverified report by a vehicle owner.

STRUCTURE:BODY

SUN VISOR CLIPS BREAK 4 OR MORE TIMES PER YEAR, VISORS SWING AROUND DURING DRIVING HITTING DRIVER AND PASSENGER IN THE FACE IMPAIRING DRIVERS VISION. THESE THINGS BREAK SO MUCH THE DEALER THINKS IT'S FUNNY. THIS IS AN UNSAFE SITUATION AND DISTRACTS DRIVERS OF THESE VEHICLES. EVERY TIME THE VEHICLE IS EXPOSED TO TEMPERATURES BELOW 20 DEGREES OR ABOVE 100 DEGREES THE PART BREAKS.

NHTSA complaint #724984 — an unverified report by a vehicle owner.

STRUCTURE:BODY:DOOR

DRIVER SIDE PANNEL IS MISSING. YH

NHTSA complaint #782344 — an unverified report by a vehicle owner.