20 of the
775 complaints about the 1994 Jeep Grand Cherokee are about the
equipment — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
150,000 miles.
B
20
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
AIR Conditioner
1680.0%
Radio/Tape Deck/Cd Etc.
210.0%
Trailer Hitches
210.0%
Equipment & Accessories across every Jeep Grand Cherokee year
GOT LETTER OF RECALL N45, TOOK TO DEALER TOLD NEEDED OEM TRAILER HITCH & REFERRED US TO TOM BELL COLLISION CENTER, THEY STATED IT COULDN'T BE DONE UNTIL JEEP BUMPER/REAR END WAS FIXED COST OF $150.00, DIDN'T HAVE THE MONEY UNTIL 03/17/2015. ON 03/17/2015, TOOK BACK JEEP TO TBCC WAS TOLD BY [XXX] THAT THE WORK SHOULD BE DONE IF [XXX]. [XXX] GAVE US THE QUOTE IN 2014. CAME IN & CONFIRM THE QUOTE STATING THERE NO PROBLEM & THE OEM TRAILER HITCH WOULD BE INSTALLED. WE LEFT VEHICLE & EXPECTED TO BE CALLED. 24 HOURS LATER WE STILL HADN'T BEEN CALLED SO WE CALLED TOM BELL COLLISION & S/W CRYSTAL WHO IN TURN REFERRED US TO . STATED JEEP DIDN'T NEED ANY WORK AND THE HITCH WAS PUT IN & THAT HE DIDN'T UNDERSTAND WHAT THEY WERE SUPPOSE TO CHARGE US FOR. WENT TO P/U JEEP & THERE WAS NO HITCH INSTALLED. S./W [XXX] AGAIN AND SHE STATED THAT SHE WAS GOING TO CALL , WE WAITED BY THE JEEP. [XXX] CAME BACK & STATED THAT A STICKER THAT TOLD "HOW TO PUT THE HITCH ON" WAS PLACED ON THE VEHICLE, WE ASKED WHERE SINCE MY WIFE & I GOT UNDER THE VEHICLE TO SEE IF ANY WORK WAS DONE. SHE DIDN'T KNOW, BUT SHE QUOTED AS TO NOTHING NEEDED TO BE DONE BUT THE STICKER. HOW IS THIS STICKER SUPPOSE TO SAVE ANY LIVES IN THE VEHICLE IF WE GET HIT, THEY MIGHT AS WELL PUT A BAND AID ON THE PROBLEM, LITERALLY. NOW I'VE TRIED CALLING THE RECALL CENTER AT (800) 853-1403 STAYED ON THE PHONE FOR OVER TWO HOURS AND NO ONE ANSWERS BUT A RECORDING OF MUSIC. THEN WE CALLED THE VEHICLE SAFETY HOTLINE AT (888) 327-4236 S/W A [XXX] GOT A REF# [XXX] & WAS TOLD TO CALL THE MANUFACTURER AT (800) 992-1997 & WE BEEN ON HOLD FOR 48 MINUTES AND STILL HOLDING. WHAT NEEDS TO BE DONE TO GET ANY ONE TO LISTEN OR FIX THIS PROBLEM....A LAWSUIT? I ALSO WOULD LIKE TO KNOW WHAT HAPPENED TO THE OEM TRAILER HITCH THAT TBCC RECEIVED BACK IN 2014 SINCE IT WASN'T USED ON MY VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10695296 — an unverified report by a vehicle owner.
at 140,000 milesSpring Lake, MI
TRAILER HITCHES
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER: 13V252000 (TRAILER HITCH). THE DEALER STATED THAT THEY COULD NOT INSTALL THE TRAILER HITCH DUE TO CORROSION ON THE FRAME RAILS. THE FAILURE MILEAGE WAS 140,000. UPDATED 09/10/14
NHTSA complaint #10626630 — an unverified report by a vehicle owner.
at 150,000 milesSaint Petersburg, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE PARKED/IDLING CONSUMER SMELLED EXHAUST FUMES COMING FROM THE AIR CONDITIONER (A/C) VENTS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10080196 — an unverified report by a vehicle owner.
Grove City, PA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER EVAPORATOR COIL LEAKED. COOLANT OF AIR CONDITIONING IS LEAKING OUT OF CAR. THIS REPRESENTS A SAFETY HAZARD. WARRANTY DOES NOT COVER THIS PROBLEM, AND IT SHOULD BE A SAFETY RECALL.
NHTSA complaint #880556 — an unverified report by a vehicle owner.
Guilford, VT
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING FAILED. NLM
NHTSA complaint #555071 — an unverified report by a vehicle owner.
Islip Terrace, NY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE JEEP LOOKS GREAT BUT THE WAY IT RUNS SOUNDS HORIBLE AND NOBODY GIVES ME A STRAIGHT ANSWER
NHTSA complaint #733480 — an unverified report by a vehicle owner.
Melrose Park, IL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THERE WAS AN EXTENDED WARRANTY ON THE AIR CONDITIONING EVAPORATOR THAT I FOUND AT AN INTERNET SITE "LEMONAIDCARS.COM" THE WARRANTY WAS EXTENDED TO 7 YEARS AND 115KM. THIS JEEP WOULD HAVE QUALIFIED IF THE WARRANTY NOTICE HAD BEEN SENT TO JEEP OWNERS.
NHTSA complaint #727865 — an unverified report by a vehicle owner.
Alvaton, KY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVAPORATOR CORE IS LEAKING REFRIGERANT AND MUST BE REPLACED.
NHTSA complaint #723182 — an unverified report by a vehicle owner.
MC Murray, PA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C COOLANT LEAKING CAUSING A/C NOT TO WORK. NLM
NHTSA complaint #551742 — an unverified report by a vehicle owner.
Acworth, GA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HAVE ALREADY REPLACED HIGH AND LOW HOSES AND HAVE BEEN ADVISED THAT THE EVAPORATOR CORE LEAKS. I WAS ALSO ADVISED THAT CHRYSLER JEEP HAS HAD RECALLS ON THE EVAPORATOR CORE THAT MAY STILL BE IN EFFECT FOR THIS YEAR MODEL AND MAKE VEHICLE. IF THIS PART WAS RECALLED I WANT TO HAVE IT REPLACED.
NHTSA complaint #711151 — an unverified report by a vehicle owner.
Ridgefield, CT
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
STEREO ANTENNA FAILED. YH
NHTSA complaint #782344 — an unverified report by a vehicle owner.
Litle Chute, WI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE A\C HAS GONE OUT THREE TIMES SINCE I'VE HAD THE TRUCK. I HAVE HAD ALL THE O-RINGS REPLACED AND HAVE HAD A DYE PUT INTO SYSTEM. THEY CANNOT SEEM TO FIND THE LEAK. AS OF 1/24/00 THE A\C IS NOT WORKING. THIS WILL BE MY FOURTH TIME HAVING THE A\C SYSTEM CHECKED. IS THERE A PROBLEM WITH THIS YEAR .I WOULD LIKE ANY INFORMATION ON THIS AND TO ALSO LET THE MAKER OF THIS TRUCK KNOW THAT I HAVE HAD ALOT OF PROBLEMS WITH IT.
NHTSA complaint #717835 — an unverified report by a vehicle owner.
Craryville, NY
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER ISN'T WORKING PROPERLY, AND IT IS BLOWING OUT HOT AIR.
NHTSA complaint #849778 — an unverified report by a vehicle owner.
Bristol, CT
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVERY YEAR THE AIR CONDITIONIAR QUITS WORKING IN THIS JEEP, THE FIRST TIME THEY REPLACED THE EVAPORATOR CANASITER IN 1997, IN 1998 IT BLEW NOTHING BUT HOT AIR FOR 1/2 HOUR TOOK IT INTO THEM AND RECEIVED A $40.00 CHARGE AND TOLD THAT NOTHING WAS WRONG! IT'S 1999 AND ITS BLOWING HOT AIR AGAIN...
NHTSA complaint #709159 — an unverified report by a vehicle owner.
Graham, FL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN AIR IS RUNNING WATER IS COMMING IN ON THE PASSENGER SIDE UNDER THE DASH
NHTSA complaint #709051 — an unverified report by a vehicle owner.
Galt, CACrash1 injured
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER AND HORNS WENT OUT IMMEDIATELY. THEY CAN'T SEEM TO FIND OUT WHAT THE PROBLEM IS WITH THE AIR CONDITIONER. I WAS TOLD "O"-RINGS, GOT NEW ONES PUT ON. THEN IT WORKED WELL FOR 3 OR 4 DAYS. THEN IT STARTED NOT PUTTING OUT COLD AIR AGAIN. STILL NOT FIXED. THEY CONTINUE ADDING THAT NEW STUFF. THEY PUT IN, I FORGOT WHAT IT'S CALLED. THE HORNS I USED 3 DAYS A WEEK PRIOR. AS I PICKED UP MY NIECE TO TAKE HER TO SCHOOL. THEN, ON TOP OF IT ALL, THE ALTERNATOR AND WATER PUMP WENT OUT HAD TO REPLACE THEM. THE BATTERY DIED TO, 11 MONTHS OLD, REPLACED. I FEEL THIS WAS ALL DUE TO THE CAR ACCIDENT. ACCORDING TO MOST MECHANICS, IT'S NORMAL WEAR.
NHTSA complaint #702665 — an unverified report by a vehicle owner.
Wood Ridge, NJ
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ANTENNA FAILED.
NHTSA complaint #525888 — an unverified report by a vehicle owner.
Wood Ridge, NJ
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C DRAIN CLOGGED CAUSING WATER LEAK.
NHTSA complaint #525888 — an unverified report by a vehicle owner.
Sudbury, MA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER IS LEAKING FREON. DEALER HAS NOT FIXED IT.
NHTSA complaint #823887 — an unverified report by a vehicle owner.
Fairlawn, NJ
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN START THE JEEP AND AIR CONDITIONER THERE IS A MOLDY SMELL . TT
NHTSA complaint #971216 — an unverified report by a vehicle owner.