1998 Jeep Grand Cherokee equipment problems

TRAILER HITCHES

1998 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECEIVER TRAILER HITCH SAFETY RECALL. *LD

NHTSA complaint #11056454 — an unverified report by a vehicle owner.

TRAILER HITCHES

I HAD THE REQUIRED "TOW HITCH" INSTALLED AT DEALER AS PART OF RECALL. RECEIVED WRITTEN NOTICE AT TIME OF PICKUP OF VEHICLE STATING "DO NOT ATTEMPT TO TOW WITH THIS CAMPAIGN-INSTALLED TRAILER HITCH ASSEMBLY. YOUR VEHICLE WAS NOT EQUIPPED WITH A CHRYSLER OEM TRAILER TOW PACKAGE AND THIS CAMPAIGN TRAILER-HITCH ASSEMBLY DOES NOT INCLUDE THE NECESSARY WIRING HARNESS AND/OR OTHER HEAVY-DUTY COMPONENTS REQUIRED FOR TOWING." I CONTACTED THE DEALER TO INQUIRE COST OF THE WIRING HARNESS AND OTHER NEEDED PARTS FOR TOWING AND WAS TOLD THAT IS NOT THE REASON THAT I COULD NOT TOW WITH THIS HITCH. I WAS TOLD THAT I SHOULD NOT TOW WITH THIS HITCH DUE TO THE GAUGE OF THE METAL USED IS NOT STRONG ENOUGH. IS THIS CORRECT? IF THIS HITCH IS UNABLE TO BE USED FOR TOWING I WOULD LIKE SOME DIRECTION FROM THE MANUFACTURER ADVISING THAT TOWING WITH THIS HITCH IS PROHIBITED. I HAVE ALSO SEEN THROUGH RESEARCH ON THE INTERNET THAT THIS IS A COMMON STATEMENT BEING MADE BY DEALERSHIPS.

NHTSA complaint #10639609 — an unverified report by a vehicle owner.

EQUIPMENT

AFTER EXPERIENCING THE FIRST FLAT TIRE IN 8 YEARS, WE NEEDED TO CHANGE THE WHEEL AND HAD TO USE THE LUG WRENCH PROVIDED WITH THE VEHICLE FOR THE FIRST TIME. THE WRENCH WAS APPLIED AND A GREAT DEAL OF FORCE WAS NEEDED TO LOOSEN THE LUG NUTS. AFTER COMPLETING THE TIRE CHANGE WE WENT TO REPLACE THE LUG WRENCH AND NOTED THAT IT WOULD NO LONGER FOLD. UPON CLOSER EXAMINATION WE SAW THAT THE HOLE WHERE THE SOCKET CONNECTS TO THE HANDLE HAD STRETCHED BECAUSE OF THE FORCE APPLIED TO LOOSEN THE LUG NUTS. WE ARE THANKFUL THAT THE WRENCH DID NOT BREAK WHILE FORCE WAS BEING APPLIED. A SUDDEN BREAK AT THAT POINT WOULD CERTAINLY HAVE RESULTED IN INJURY. WE DID CHECK THE OWNER''S MANUAL TO SEE IF THERE WAS ANY WARNING ABOUT THE OBVIOUS STRENGTH LIMITATIONS OF THE LUG WRENCH TO PREVENT THIS TYPE OF FAILURE BUT FOUND NONE. IT APPEARS THAT EITHER THERE WAS A DEFECT IN OUR LUG WRENCH ( THE NUMBER STAMPED ON IT WAS 7K09 2) OR THERE WAS A FAILURE ON YOUR PART TO WARN THE CONSUMER ABOUT THE INHERENT DEFECT IN THE DESIGN OF THE LUG WRENCH.

NHTSA complaint #10167299 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING - AFTER 100,000 MILES I HAD TO REPLACE MY AIR CONDITIONING SYSTEM DUE TO LEAKS. NOW I AM HAVING PROBLEM WITH WATER LEAKING INTO MY CAR. THE REPLACEMENT PARTS FOR THE AIR CONDITIONING ARE NOT PROPERLY MADE (IN MY OPINION). THERE IS NO DRAIN HOSE TO THE EVAPORATOR - JUST A LIP - THAT IS SUPPOSE TO DRAIN OUT ONTO THE GROUND. THE LIP IS NOT LONG ENOUGH TO ALLOW THE WATER TO DIP PROPERLY. THEREFORE, I KEPT GETTING WATER IN MY BACKSEAT FLOORBOARD.

NHTSA complaint #10163601 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE HORN WILL NOT WORK CONSISTENTLY. THE LIGHTS WILL FLASH ON AN OFF ERRATICALLY WHILE DRIVING. THE LIGHTS WILL COME ON AFTER BEING TURNED OFF AND PARKED OVERNIGHT LEAVING THE BATTERY DEAD. THE FAN MOTOR HAS FAILED FOR THE DEFROSTER AGAIN. THIS IS THE SECOND REPAIR. IN THE SNOW BELT THIS IS A SAFETY RELATED FEATURE.

NHTSA complaint #10147204 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

WHEN THE CONSUMER ATTEMPTED TO BRAKE, THE PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK THERE WAS NUMEROUS REPAIRS THAT THE VEHICLE NEEDED; THE WINDSHIELD WIPERS, GAS CAP(S), NEW KEYLESS REMOTE AND THE TEMPERATURE GAUGE DID NOT WORK. RECALL# 02V053000. *SC THE CONSUMER DISCOVERED THERE WAS A RECALL REGARDING THE POWER ASSIST, THE CONSUMER WAS ORIGINAL TOLD THERE WOULD BE NO CHARGE AND THEN LATER WAS TOLD THE CHARGE WOULD BE $400.00.

NHTSA complaint #10079733 — an unverified report by a vehicle owner.

EQUIPMENT

I HAD MY FRONT BRAKE ROTORS REPLACED AT 67,220 MILES - AT THAT TIME THE FRONT BRAKES WERE SHOT, YET THE REAR BRAKES HAD 50% LIFE REMAINING (APPEARS TO BE UNDUE PRESSURE PLACED ON FRONT BRAKES. AFTER ONLY 5,000 MILES, THE VEHICLE PULSATED WHILE BRAKING. SO AT 73,091 MILES AT HAD FRONT BRAKES RESURFACED, AT WHICH TIME THE MECHANIC ACKNOWLEDGED THAT THE BRAKES WERE ALREADY SHOWING SIGNS OF OVER HEATING AND WERE ALREADY WARPED. I HAD REAR BRAKES DONE (EVEN THOUGH THEY HAD SUFFICIENT LIFE REMAINING) AT THE SAME TIME IN CASE THAT CONTRIBUTED TO THE PROBLEM. I NOW HAVE 16,000 MILES ON THE FRONT BRAKES (10,000 MILES AFTER FIRST RESURFACING), THEY AGAIN ARE PULSATING STRONGLY, AND REQUIRE UNDUE PRESSURE FROM MY FOOT TO MAKE THEM WORK APPROPRIATELY....ESPECIALLY ON THE HIGHWAY. I CONSIDER THIS A SERIOUS SAFETY HAZARD AND AS A RESULT OF THE ENGINEERING AND/OR MANUFACTURING OF THE BRAKES.

NHTSA complaint #10013595 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSUMER STATES THE DRAINAGE FOR THE AIR CONDITIONING IS GETTING CLOGGED AND FLOWING INTO THE VEHICLE'S BACK SEAT CAUSING FLOODING. VEHICLE REPAIRED BY DLR IN 06/01, BUT PROBLEM REOCCURRED IN 07/01. IN 12/01 THE EVAPORATOR WAS REPLACED AND A SCREEN WAS INSERTED INTO THE DRAIN VENT AREA. REPAIR WAS ONLY TEMPORARY AS LEAKING REOCURRED 09/20/02. NLM

NHTSA complaint #8019833 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSUMER STATES THAT WHEN TURNING ON THE AIR CONDITIONER, THERE WAS HOT AIR BLOWING OUT OF THE FENT. TOOK TO DEALER AND THEY PUT ON A NEW EVAPORATER COIL. CONSUMER STATES THIS CORRECTED THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8010004 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER DOESN'T COOL AT ALL.

NHTSA complaint #563038 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER DOESN'T COOL AT ALL.

NHTSA complaint #563038 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THE RADIO FAILED. *SLC

NHTSA complaint #784356 — an unverified report by a vehicle owner.

EQUIPMENT

KEYLESS REMOTE INOPERATIVE. NLM

NHTSA complaint #554168 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WIRE MODULE TO HVAC BLOWER FAILED. IT WAS EXTREMELY HOT, MADE A BURNING SMELL, AND MELTED PART OF THE BLOWER MOTOR HOUSING. THE WIRE MODULE AND BLOWER MOTOR WERE REPLACED. AFTER 1 MONTH, THE WIRE MODULE FAILED AGAIN. (SAME AS THE FIRST OCCURRENCE: BURNING SMELL AND VERY HOT)

NHTSA complaint #730597 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WIRE MODULE TO HVAC BLOWER FAILED. IT WAS EXTREMELY HOT, MADE A BURNING SMELL, AND MELTED PART OF THE BLOWER MOTOR HOUSING. THE WIRE MODULE AND BLOWER MOTOR WERE REPLACED. AFTER 1 MONTH, THE WIRE MODULE FAILED AGAIN. (SAME AS THE FIRST OCCURRENCE: BURNING SMELL AND VERY HOT)

NHTSA complaint #730597 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C LOW PRESSURE SWITCH REPLACED. *MJS

NHTSA complaint #553927 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD PLAYER FAILED.

NHTSA complaint #606774 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

C.D. PLAYER FAILED. MJS

NHTSA complaint #545732 — an unverified report by a vehicle owner.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONING SWITCH FAILED.

NHTSA complaint #607855 — an unverified report by a vehicle owner.

EQUIPMENT:ELECTRICAL

DUE TO THE DESIGN OF THE VELCRO TAPE CONSOLE OVERHEAD COMPARTMENT, ON A HOT DAY THE VELCRO TAPE LOSES ITS STICK AND THE GARAGE DOOR OPER ENDS UP RESTING ON THE PUSH-ROD, THE THE GARAGE DOOR SPONTANEOUSLY OPENS AND CLOSES BECAUSE THE GARAGE DOOR BUTTON IS RESTING ON THE PUSH-ROD. RESULTING THE GARAGE DOOR COME CRASHING DOWN ON MY CHILD AND ANOTHER TIME ON MY CAR.

NHTSA complaint #540178 — an unverified report by a vehicle owner.