Owners have filed 775 complaints
about the 1994 Jeep Grand Cherokee with NHTSA between 1995 and 2019.
The largest single group is the brakes.
Across this model's run it ranks 24 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 33
Against the median year of the Jeep Grand Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 100
35.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
4% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1994 compares with every other Jeep Grand Cherokee
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
21.9%
1,000 – 9,999 miles
11.0%
10,000 – 24,999 miles
11.0%
25,000 – 49,999 miles
32.9%
50,000 – 74,999 miles
43.8%
75,000 – 99,999 miles
76.7%
100,000 – 149,999 miles
4038.1%
150,000+ miles
4744.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 25Nov 2019
NHTSA investigations into the 1994 Jeep Grand Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA12005Opened 12 Jun 2012Closed 14 Nov 2014FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...
PE10031Opened 23 Aug 2010Closed 14 Jun 2012FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation. NHTSA's assessment of the data collected during this investigation indicates that rear-impact-related tank failures and vehicle fires are more prevalent in the JGC than in the non-Jeep peer vehicles. In addition, the agency's analysis of its FARS data for the peer vehicle...
DP09005Opened 6 Nov 2009Closed 23 Aug 2010FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes. CAS alleged that the plastic fuel tank's placement behind the rear axle and below the rear bumper, and the lack of adequate shielding, make it more vulnerable to rupture or leakage from a rear-impact by another vehicle (including damage from other components located on the Grand Cherokee), or in the case of roll...
EA02029Opened 16 Oct 2002Closed 10 Feb 2004LATCHES/LOCKS/LINKAGES
HOOD LATCH FAILURE
ODI OPENED EA02-029 TO DETERMINE WHETHER A SAFETY-RELATED DEFECT TREND EXISTED IN THE MY 1997 JEEP GRAND CHEROKEE HOOD LATCH ASSEMBLIES.DURING EA02-029, THERE WAS NO SPECIFIC FAILURE MECHANISM IDENTIFIED THAT COULD DIFFERENTIATE THE MY 1997 VEHICLES FROM OTHER VEHICLES CONTAINING THIS SAME HOOD LATCH ASSEMBLY OR COULD ACCOUNT FOR THEIR HIGHER COMPLAINT RATE.AS A RESULT, ODI EXPANDED THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL GRAND CHEROKEE VEHICLES EQUIPPED WITH THE SUBJECT HOOD LATCH ASSEMBLIES.IN PERFORMING EA02-029, IT WAS DETERMINED THAT SOME OF THE SECONDARY HOOD LATCHES IN THE SUBJEC...
EA01017Opened 1 Nov 2001Closed 18 Dec 2002POWER TRAIN
ROLL-AWAY IN REVERSE WHEN PARKED
DAIMLERCHRYSLER HAS RECALLED THE ZJ MODELS TO INCORPORATE A SECONDARY DETENT SPRING INTO THE SHIFTER.EVEN THOUGH THE WJ 6 CYL. VEHICLES USE THE SAME MANUAL DETENT LEVER THAT AS THE VEHICLES IN THE RECALL POPULATION, ODI BELIEVES THAT THE WJ REDESIGNED SHIFTER, WHICH IMPROVES FLOOR SHIFTER FUNCTIONALITY AND ERGONOMICS, HELPS TO PROVIDE FEEDBACK TO THE DRIVER TO INDICATE WHETHER ?PARK? HAS OR HAS NOT BEEN ACHIEVED.ALTHOUGH THE INVESTIGATOR WAS ABLE TO INDUCE A ?FALSE PARK? IN THE WJ PLATFORM FOR 6 CYL. VEHICLES, THE LEVEL OF DIFFICULTY WAS GREATER THAN THAT REQUIRED FOR ALL ZJ MODELS, AND THE CO...
EA99014Opened 28 Jun 1999Closed 28 Mar 2000SERVICE BRAKES, HYDRAULIC
BRAKE ROTER DISC/HUD SEPARATION
RQ97004Opened 20 Mar 1997Closed 18 Sep 1998STEERING: STEERING WHEEL/HANDLE BAR
STEERING COLUMN ASSEMBLY
ON JANUARY 25, 1994 CHRYSLER CONDUCTED A SAFETY RECALL TO CORRECT THE STEERING SHAFT ASSEMBLY IN MODEL YEAR 1993 GRAND CHEROKEE AND GRAND WAGONEER.THE RECALL POPULATION WAS 115,000 VEHICLES.THE DEFECT WAS THE MOLDED PLASTIC PIN WHICH CONNECTS THE UPPER STEERING COLUMN SHAFT AND THE LOWER STEERING COLUMN SHAFT WHICH MAY HAVE BEEN SHEARED/DAMAGED PRIOR TO THE INSTALLATION OF THE STEERING ASSEMBLY INTO THE VEHILE.IF THIS OCCURRED, THE UPPER STEERING SHAFT WILL SEPARATE FROM THE LOWER STEERING SHAFT CAUSING COMPLETE LOSS OF THE STEERING CONTROL OF THE VEHICLE.AS A REMEDY, CHRYSLER INSTALLED A REST...
Recalls on the 1994 Jeep Grand Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2013220167,318 units in Canada
Structure
Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The company will carry out a voluntary customer satisfaction campaign to offer a structural improvement to mitigate the risks of fuel leakage in certain low-speed collisions. Chrysler will inspect the affected vehicles and install a Chrysler trailer hitch if appropriate. This action is not being conducted under the requirements of the Motor Vehicle Safety Act.
Recall 2002067100,000 units in Canada
Other
As a Customer Satisfaction Campaign DaimlerChrysler has initiated the following action: With certain Grand Cherokees, if a driver has not placed the shifter lever fully into the "park" position and leaves the vehicle running, the vehicle may unexpectedly move rearward after seeming to be stable. Inadvertent movement of the vehicle could result in a crash. Correction: Dealers will install a secondary detent system to the floor shifter assembly.
Recall 199801276,440 units in Canada
Brakes
NOTE: VEHICLES ORIGINALLY RETAILED IN ONTARIO, QUEBEC AND THE MARITIME PROVINCES. THE COMPOSITE FRONT DISC BRAKE ROTORS ON THESE VEHICLES MAY FAIL DUE TO CORROSION. THE CAST IRON WEAR SURFACE MAY SEPARATE FROM THE HUB REDUCING THE BRAKING EFFECTIVENESS OF THE VEHICLE. CORRECTION: FRONT COMPOSITE ROTORS WILL BE REPLACED WITH ONES HAVING A REVISED CORROSION PROTECTION COATING.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 200,000 milesPortlnd, OR1 injured
AIR BAGS
TAKATA RECALL: APPROX JUNE OF 2015 AFTER GOING TO THE OREGON CITY DUMP WHILE SITTING AT THE LIGHT WAITING FOR THE LIGHT TO CHANGE. THE AIRBAG JUST WENT OFF NO REASON NO ACCIDENT AND GAVE A BLOODY NOSE. HE HAD TO CHANGE THE STEERING WHEEL BECAUSE OF IT. BUT NOW I'M SCARED TO DRIVE IT AND IT JUST SITS.
NHTSA complaint #11235323 — an unverified report by a vehicle owner.
Strasburg, COFire
FUEL/PROPULSION SYSTEM
GOING DOWN I-70 EAST SOMEWHERE BETWEEN DENVER AND STRASBURG, CO THE VEHICLE STARTING LOSING POWER. I PULLED OVER ONTO THE SHOULDER TO CALL MY GRANDSON. THEN THE CAR STARTING FILLING WITH SMOKE AFTER A FEW MINUTES. ANOTHER DRIVER STOPPED AND RAN UP TO ME SAYING HE DIDN'T KNOW IF I KNEW MY CAR WAS ON FILE. I GOT OUT, AND THE REAR END WAS ON FIRE. YOU COULD SEE FUEL LEAKING WHICH WAS ON FIRE AS IT LEAKED. I WAS AFRAID IT WAS GOING TO BLOW UP. I CALLED 911, AND THE POLICE AND FIRE DEPARTMENT CAME. IN THE MEANTIME, THERE WAS SNOW ON THE GROUND AND PEOPLE WERE THROWING SNOW ONTO THE FIRE. THE FIRE BURNED THE INSIDE OF THE CAR UP TO THE FRONT SEAT. I HAD TO SELL IT FOR JUNK. THERE SHOULD BE A POLICE REPORT. I RECEIVED RECALL NOTICES AFTER I SOLD MY VEHICLE. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11057845 — an unverified report by a vehicle owner.
at 190,000 milesCharlesville, VACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA complaint #11021853 — an unverified report by a vehicle owner.
at 185,000 milesBlanco, TXFire1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE DASHBOARD WAS ON FIRE AND THE FIRE SPREAD TO THE SEATS AND WINDSHIELD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CHEST PAIN AND INHALED SMOKE, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #10854007 — an unverified report by a vehicle owner.
North Conway, NHFire
FUEL SYSTEM, GASOLINE
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB
NHTSA complaint #10694530 — an unverified report by a vehicle owner.
North Conway, NHFire
STRUCTURE
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB
NHTSA complaint #10694530 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 190,000 milesOrange, CT
ELECTRICAL SYSTEM
VEHICLE WILL STALL OUT WHEN THE TILT WHEEL IS UTILIZED, THIS CAN HAPPEN AT ANY TIME WHILE THE ENGINE IS ENGAGED. IT APPEARS THAT WIRES ARE BEING STRETCHED WITHIN THE STEERING SYSTEM. P41/NHTSA 14V-438 DEALT WITH THIS ISSUE IN THE "05 MODEL.
NHTSA complaint #11283038 — an unverified report by a vehicle owner.
Holtville, CA
UNKNOWN OR OTHER
FUEL PUMP AND PROBLEMS WITH THE IGNITION STARING THE VEHICLE THE LIGHTSARE VERY DIM
NHTSA complaint #11280400 — an unverified report by a vehicle owner.
at 200,000 milesPortlnd, OR1 injured
AIR BAGS
TAKATA RECALL: APPROX JUNE OF 2015 AFTER GOING TO THE OREGON CITY DUMP WHILE SITTING AT THE LIGHT WAITING FOR THE LIGHT TO CHANGE. THE AIRBAG JUST WENT OFF NO REASON NO ACCIDENT AND GAVE A BLOODY NOSE. HE HAD TO CHANGE THE STEERING WHEEL BECAUSE OF IT. BUT NOW I'M SCARED TO DRIVE IT AND IT JUST SITS.
NHTSA complaint #11235323 — an unverified report by a vehicle owner.
at 98,000 milesLivingston Manor, NY
EXTERIOR LIGHTING
I JUST WANT TO GET IT FIX
NHTSA complaint #11129445 — an unverified report by a vehicle owner.
at 98,000 milesLivingston Manor, NY
ELECTRICAL SYSTEM
I JUST WANT TO GET IT FIX
NHTSA complaint #11129445 — an unverified report by a vehicle owner.
at 98,000 milesLivingston Manor, NY
FUEL/PROPULSION SYSTEM
I JUST WANT TO GET IT FIX
NHTSA complaint #11129445 — an unverified report by a vehicle owner.
at 108,000 milesMills, WY
UNKNOWN OR OTHER
JEEP TOWING PACKAGES AND FUEL TANKS RECALLED DUE TO THE VEHICLE CATCHING FIRE DURING CAR CRASHES.I DID NOT GET A NOTICE FOR REPAIR OPTIONS.
NHTSA complaint #11103967 — an unverified report by a vehicle owner.
at 108,000 milesMills, WY
FUEL/PROPULSION SYSTEM
JEEP TOWING PACKAGES AND FUEL TANKS RECALLED DUE TO THE VEHICLE CATCHING FIRE DURING CAR CRASHES.I DID NOT GET A NOTICE FOR REPAIR OPTIONS.
NHTSA complaint #11103967 — an unverified report by a vehicle owner.
Strasburg, COFire
FUEL/PROPULSION SYSTEM
GOING DOWN I-70 EAST SOMEWHERE BETWEEN DENVER AND STRASBURG, CO THE VEHICLE STARTING LOSING POWER. I PULLED OVER ONTO THE SHOULDER TO CALL MY GRANDSON. THEN THE CAR STARTING FILLING WITH SMOKE AFTER A FEW MINUTES. ANOTHER DRIVER STOPPED AND RAN UP TO ME SAYING HE DIDN'T KNOW IF I KNEW MY CAR WAS ON FILE. I GOT OUT, AND THE REAR END WAS ON FIRE. YOU COULD SEE FUEL LEAKING WHICH WAS ON FIRE AS IT LEAKED. I WAS AFRAID IT WAS GOING TO BLOW UP. I CALLED 911, AND THE POLICE AND FIRE DEPARTMENT CAME. IN THE MEANTIME, THERE WAS SNOW ON THE GROUND AND PEOPLE WERE THROWING SNOW ONTO THE FIRE. THE FIRE BURNED THE INSIDE OF THE CAR UP TO THE FRONT SEAT. I HAD TO SELL IT FOR JUNK. THERE SHOULD BE A POLICE REPORT. I RECEIVED RECALL NOTICES AFTER I SOLD MY VEHICLE. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11057845 — an unverified report by a vehicle owner.
at 190,000 milesCharlesville, VACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN ARM AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
NHTSA complaint #11021853 — an unverified report by a vehicle owner.
at 184,000 milesKlamath Falls, OR
STEERING
EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"
NHTSA complaint #11019917 — an unverified report by a vehicle owner.
at 184,000 milesKlamath Falls, OR
SUSPENSION
EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"
NHTSA complaint #11019917 — an unverified report by a vehicle owner.
at 185,000 milesBlanco, TXFire1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE CONTACT NOTICED AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED THAT THE DASHBOARD WAS ON FIRE AND THE FIRE SPREAD TO THE SEATS AND WINDSHIELD. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CHEST PAIN AND INHALED SMOKE, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
NHTSA complaint #10854007 — an unverified report by a vehicle owner.
NHTSA complaint #10825112 — an unverified report by a vehicle owner.
at 228,088 milesNEW York, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE PASSENGER SIDE ROTOR WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 99V340000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 228,088.
NHTSA complaint #10824539 — an unverified report by a vehicle owner.
South Lake Tahoe, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10822837 — an unverified report by a vehicle owner.
South Lake Tahoe, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10822837 — an unverified report by a vehicle owner.
South Lake Tahoe, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE THROTTLE BODY WAS GETTING STUCK AND CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED WITHOUT WARNING. THE RPMS RACED NUMEROUS TIMES. THE VEHICLE INDEPENDENTLY SHIFTED GEARS WITHOUT WARNING. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE SEVERAL TIMES DUE TO THE FAILURE. IN ADDITION, THERE HAD BEEN FUEL FUMES INSIDE AND OUTSIDE THE VEHICLE. THERE WAS A LEAK IN THE FRONT OF THE VEHICLE, BUT THE CONTACT WAS UNCERTAIN OF THE ORIGIN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER DID NOT INDICATE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS PLACED AS NUMBER 46 ON THE WAITING LIST, BUT THE DEALER DID NOT FOLLOW UP TO INDICATE WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10822837 — an unverified report by a vehicle owner.
at 158,990 milesLake Placid, FL
SERVICE BRAKES
EMERGENCY BRAKE HANDLE RELEASE BUTTON & SPRING FELL OFF. JEEP WAS STATIONARY HAD A HARD TIME TRY TO RELEASE IT. THEY SHOW A RECALL ONLY FOR 1995 ID# 95V172000. NEED TO GET IT FIXED. ASAP
NHTSA complaint #10822114 — an unverified report by a vehicle owner.
Carpentersville, IL
FUEL SYSTEM, GASOLINE
1994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT.
NHTSA complaint #10807001 — an unverified report by a vehicle owner.
Carpentersville, IL
STRUCTURE
1994 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO REAR FUEL LEAK/ GAS TANK FIRE SAFETY REPAIR ISSUES. *SMD THE CONSUMER STATED WHEN HE ARRIVED AT THE DEALER TO HAVE THE RECALL PERFORMED, HE INFORMED THE DEALER, A COUPLE OF BOLTS WERE NEEDED TO STRENGTHEN THE REAR DRIVER'S SIDE GAS TANK AREA, BECAUSE THERE WAS A SAG IN THE BODY. THE DEALER INSTALLED A NEW TRAILER HITCH. HOWEVER, THE IGNORED THE ADDITIONAL SAFETY CORRECTION THE CONSUMER POINTED OUT.
NHTSA complaint #10807001 — an unverified report by a vehicle owner.
North Conway, NHFire
FUEL SYSTEM, GASOLINE
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB
NHTSA complaint #10694530 — an unverified report by a vehicle owner.
North Conway, NHFire
STRUCTURE
1994 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO OEM TRAILER HITCH WAS INSTALLED TWO WEEKS BEFORE THE VEHICLE CAUGHT FIRE FROM A GAS LEAK AFTER BEING TOWED. *SMD PRIOR TO THE FIRE, THE CONSUMERS SON HAD THE VEHICLE TOWED TO A REPAIR SHOP, BECAUSE THERE WAS A STRONG GAS ODOR AND EVIDENCE OF A LEAK AROUND THE FUEL PRESSURE REGULATOR, THAT WAS INSTALLED A YEAR PRIOR. *JB
NHTSA complaint #10694530 — an unverified report by a vehicle owner.
at 105,000 milesSpring Lake, MI
FUEL/PROPULSION SYSTEM
ON OR ABOUT JUNE OR JULY OF 2014, I TRAVELLED ABOUT 40 MILES TO CROWN MOTORS OF HOLLAND, MI TO HAVE MY VEHICLE REPAIRED FOR THE GASTANK RECALL. AFTER INSPECTING IT, THEY CLAIMED THAT IT WAS UNREPAIRABLE! THEY KEPT MY RECALL NOTICE AND MUST HAVE LIED ABOUT IT BEING REPAIRED. IT WAS NOT REPAIRED BECAUSE THEY DIDN'T WANT TO BOTHER WITH IT. TO THIS DAY I LET EVERYONE KNOW WHAT A TERRIBLE DEALER THEY ARE AND I ALSO CALLED THE 800 # AND LET CRYSLER KNOW WHAT HAPPENED. UPDATED 09/09/15*LJ UPDATED 12/11/2015
NHTSA complaint #10744191 — an unverified report by a vehicle owner.
at 215,000 milesTopeka, IL
SEAT BELTS
DROVE TO MY FRIENDS HOUSE WITH LIGHTS ON WHEN GOT READY TO LEAVE HAD NO LIGHTS HAD TO LEAVE JEEP UNTIL NEXT DAY. NO TAIL LIGHTS ON PASSENGER SIDE. BUT HAVE FLASHLIGHTS TURN SIGNALS DON'T WORK CAN'T EVEN DRIVE IT ANYMORE.
NHTSA complaint #10743642 — an unverified report by a vehicle owner.