29 of the 1,250 complaints about the 1996 Jeep Grand Cherokee are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 115,607 miles.
29
Complaints
2
Crashes
1
Fires
0
Injuries
Filed with NHTSA, in their own words.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
STALLS IN THE MIDDLE OF TRAFFIC WHILE DRIVING. ALMOST KILLED ME AND MY KIDS TODAY.
NHTSA complaint #10368379 — an unverified report by a vehicle owner.
EQUIPMENT
I HAVE A 96 GRAND CHEROKEE LTD 4X4 WITH 115K MILES. SINCE IT TURNED 65K MILES I HAVE REPLACED THE BRAKE PADS AND DRUMS 3 TIMES. I HAVE WATER LEAKS IN THE SEAT BELT WELLS, THE PASSENGER SIDE WINDOW, AND THE BELTS ARE WET WHEN IT RAINS. TODAY, WATER IS POOLING IN THE FLOOR OF THE DRIVER'S SIDE. WATER POURS FROM JUST ABOVE THE ACCELERATOR. MUST BE FROM A/C?THE REAR DOOR HATCH HAS JAMMED IN LOCK POSITION. THE ELECTRONIC MILEAGE/ FUEL READOUT (ON CEILING MODULE) FLUCTUATES WILDLY AND IS INACCURATE. THE CATALYTIC CONVERTER WENT OUT AT 64,975 MILES. NOW HAVE A CRACK IN THE EXHAUST MANIFOLD, QUOTED $1200 BY DEALER TO REPAIR. I HAVE GONE THROUGH STOCK 3 RADIOS, TUNER PROBLEMS. MASSIVE A/C PROBLEMS IN PAST. I PAID A NON DEALER TO REPAIR IT, THE REPAIRS HELD FOR 30 DAYS AND SAME PROBLEM STARTED AGAIN. THEN HAD DEALER REPAIR AND IT WAS A RECALL ITEM SO WAS COVERED AFTER I'D PAID FOR 2 PREV REPAIR JOBS AT $1100 TOTAL. THE POWER STEERING PUMP WENT OUT AT 90K MILES. REPLACED SO MANY OTHER PARTS, I'D HAVE TO REFER TO THE SERVICE RECORDS FOR MORE DETAILS. THIS LIST IS ONLY FROM MEMORY. TOTAL COST OVER 3 YRS....AROUND $4000! OH, AND THE REAR HATCH/DOOR PAINT IS FADED AND DULL, TOTALLY DIFFERENT FROM THE REST OF THE CAR. ALL BLACK METAL PAINTED PARTS PAINT IS COMING OFF. HAS BEEN FOR COUPLE OF YEARS. ALSO THE ROOF RATTLE REALLY LOUD AT OVER 50MPH. THE POWER OUTLET CAME APART STILL ATTACHED TO MY PHONE CORD ONE DAY. FINALLY, THE FRONT END HAS SOME PROBLEM WITH THE AXLE? AND WILL COST APPROX $700 TO REPAIR. I THOUGHT I HAD A LEMON UNTIL I TALKED WITH 3 OTHER JEEP OWNERS, THEY'VE HAD SIMILAR PROBLEMS. DO WE HAVE ANY RECOURSE WITH CHRYSLER OVER THESE VEHICLES...I AM CONSIDERING INVOLVING AN ATTNY.
NHTSA complaint #10096135 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
THREE FUEL PUMPS HAVE FAILED IN THREE YEARS. WE HEAR THE PAINT CHIPS IN THE FUEL TANK AND CAUSES CLOGS THE FUEL PUMP AND RUINS THEM ($875.00 FOR EACH FUEL PUMP). *NLM
NHTSA complaint #10010753 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
APPARENTLY SOME FAILURE OCCURED WITH THE JEEP THAT CAUSED SMOKE TO ENTER THROUGH THE VENTILATION SYSTEM. THE COMPARTMENT FILLED WITH SMOKE. THE SMOKE HAD AN ARROMA OF ELECTRICITY. EVERYTHING THAT CONSUMER HAD RUNNING SUCH AS THE BLOWER MOTOR/AC WERE TURNED OFF. MRCONSUMER FEELS THE VEHICLE DESIGN ALLOWED DEBRIS TO ENTER THE AIR CONDITIONING AIR BOX AND COME INTO CONTACT WITH THE BLOWER RESISTOR. THIS CAUSED THE DEBRIS TO IGNITE FORM THE HEAT SOURCE, ALSO THE ENGINE GASKET WAS LEAKING OIL.
NHTSA complaint #8020578 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.
NHTSA complaint #751051 — an unverified report by a vehicle owner.
TRAILER HITCHES
CONSUMER WAS BACKING VEHICLE UP TO A TRAILER WITH BOAT, GOT OUT TO LOOK HOW CLOSE HE WAS TO HITCH,AND VEHICLE WENT BACKWARD. VEHICLE TOOK OFF DOOR OF TRAVEL TRAILER THAT WAS PARKED NEXT TO IT, AND RAN INTO TRAILER WITH BOAT, DAMAGING BOTH. AMOUNT OF DAMAGE UNKNOWN. CONSUMER JUMPED IN AND SHUT OFF ENGINE.
NHTSA complaint #892099 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ROTORS REPLACED UNDER RECALL JULY 2000. CURRENTLY, ROTORS NEED REPLACEMENT AGAIN.*AK CONSUMER STATES THE CONDENSOR FOR THE AIR CONDITIONER FAILED.
NHTSA complaint #886589 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS VEHICLE HAS COST US OVER $3,000 IN THE FIRST 1 YEAR AND HALF WE HAVE OWNED IT. I HAVE NEVER OWNED A VEHICLE WITH THIS LITTLE OF MILEAGE AND HAD EVERYTHING GO UP. WE FEEL THIS AUTO IS A TOTAL LEMON AND PEOPLE SHOULD BE MADE AWARE OF THE PROBLEMS OF THIS PARTICULAR VEHICLE. WE HAVE NEVER TOWED ANYTHING NOR HAD IT ON ANYTHING OTHER SURFACE OTHER THAN A PAVED ROAD. I'M NOT SURE WHAT IF ANYTHING YOU CAN DO FOR US, BUT LETTING THE NHTSA KNOW ABOUT THIS VEHICLE IS SOME REASSURANCE. WHAT REALLY UPSETS ME IS THAT WE BOUGHT THIS VEHICLE FROM A SUPPOSED REPUTABLE DEALER. THANK YOU FOR YOUR TIME. I'D APPRECIATE ANY INFORMATION YOU CAN PROVIDE ME ON THIS PARTICULAR VEHICLE AS FAR AS ANY OTHER OWNER COMPLAINTS ETC. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER. NO SAFETY DEFECT LISTED WITHIN SUMMARY.
NHTSA complaint #737323 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SHORTAGE OF EVAPORATORS AND FREQUENCY OF REPAIRS INDICATES COMMON PROBLEM
NHTSA complaint #730305 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
SHORTAGE OF EVAPORATORS AND FREQUENCY OF REPAIRS INDICATES COMMON PROBLEM
NHTSA complaint #730305 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER EVAPORATOR FAILED CAUSING LEAKAGE. *MJS
NHTSA complaint #553328 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C DRAIN CLOGGED UP, SOAKING CARPET AND ALL INTERIOR OF VEHICLE.SMELL TERRIBLE. DEALER FIXED 2 PREVIOUS TIMES BUT NOW SAYS OUT OF WARRANTY.
NHTSA complaint #725943 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN PRESSING ON ACCELERATOR TO PASS ANOTHER CAR CONSUMERS VEHICLE WILL START JERKING AND SLOWING DOWN. ONCE, ANOTHER CAR WAS COMING ON THE OPPOSITE SIDE, AND CONSUMER CAME CLOSE TO HAVING A COLLISION. LAST YEAR, WHENEVER USING CRUISE CONTROL, AIR CONDITIONER WOULD SHUT OFF. TOOK VEHICLE TO DEALER, AND THEY REPLACED THE SENSOR KIT THROTTLE POSITION, BUT JERKING STILL EXISTS. CONSUMER FEELS THIS IS VERY UNSAFE.
NHTSA complaint #867841 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #725257 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER ODOR, EVAPORATOR COIL REPLACED. YH
NHTSA complaint #550772 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING SYSTEM HAS BEEN LEAKING COOLANT INTO THE CAR FOR THE LAST SEVERAL MONTHS. THE PROBLEM IS SEVERE. WE HAVE RETURNED THE CAR TO THE DEALER INNUMERABLE TIMES SINCE DECEMBER, AND EACH TIME HAVE BEEN ADVISED THAT THE PROBLEM HAS BEEN FIXED. THE LAST TIME, THEY SAID CHRYSLER KNEW OF THE PROBLEM AND HAD DESIGNED A DEFINITIVE FIX. WE TRIED THAT -- YET AGAIN THE AIR CONDITIONING SYSTEM IS LEAKING. WE HAVE TRIED WITHOUT SUCCESS TO CONTACT CHRYSLER AND HAVE BEEN DIRECTED ALL OVER THE GLOBE. YET NO ONE HAS RESPONDED TO US. PLEASE HELP. IT IS APPARENT THAT THEY CANNOT FIX THE PROBLEM AND WE ARE TIRED OF THE EXTREME INCONVENIENCE AND POTENTIAL DANGER OF THESE LEAKS.
NHTSA complaint #711508 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WATER PUMP REPLACED 2 TIMES BY DEALER, AIR CONDITIONG COMPRESSOR CONTINUES TO FAIL. FRONT END VIBRATES WHEN BRAKING FROM 35 M.P.H. + CAUSING TO BACK OFF ON THE BRAKES AND REAPPLY. REAR WIPER MOTOR FAILED. ALL 4 INTERIOR DOOR PANELS PEELED AND REPLACED BY THE DEALER.
NHTSA complaint #710884 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER CLOGGING AND FLOODING THE PASSENGER'S FLOORBOARD.
NHTSA complaint #780313 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I THINK MY CAR SHOULD BE DECLARED A LEMON.
NHTSA complaint #702527 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
UNABLE TO MAINTAIN ALIGNMENT, DEALER WILL NOT ALIGN VEHICLE UNDER WARRANTY,
NHTSA complaint #701775 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO FAILED.
NHTSA complaint #605501 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING AROUND A CURB, DRIVER HEARD A NOISE THAT CAME FROM THE ENGINE COMPARTMENT AND LOST STEERING CONTROL. WHEN DRIVER OPENED THE HOOD HE FOUND THE AIR CONDITIONER BRACKET BROKE WHICH CAUSED THE SEPENTINE BELT TO BE DISLODGED. THE JEEP WAS TOWED TO DEALERSHIP, WHERE THE BRACKET WAS REPLACED AT OWNER'S EXPENSE.
NHTSA complaint #830259 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
BOTH FRONT BRAKE ROTORS WARPED. IN ADDITION, TRANSMISSION FAILED 3 TIMES; ENGINE HEAD CYLINDER HAD EIGHT MISFIRES; POWER SEATS FOLD DOWN INTO BACK SEAT; DEFECTIVE TRANSFER CASE AND AIR CONDITIONING SWITCH FAILED.
NHTSA complaint #519068 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED.
NHTSA complaint #522514 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FRONT SWAY BAR BUSHING MALFUNCTIONED. IN ADDITION, REAR U-JOINTS/ AIR CONDITIONER CONDENSOR/DOOR PANELS/HOOD LATCH AND RIGHT FRONT SPEAKER FAILED.
NHTSA complaint #522514 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ELECTRICAL PROBLEMS WITH RADIO AND CLOCK.
NHTSA complaint #603541 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SPEAKER INOPERATIVE.
NHTSA complaint #603221 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
BLOWER MOTOR FAILED.
NHTSA complaint #603055 — an unverified report by a vehicle owner.
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
HOOD LATCH FAILURE, WITH OUT ANY PRESSURE OR WHILE DRIVING THE HOOD WOULD POP OPEN, VEHICLE HAS BEEN TO DEALER FOR REPAIR, BUT HAS NOT BEEN REMEDIED. *AK DEALER ADJUSTED HOOD HINGES AND STOPS AND ALIGNED HOOD LATCH ASSEMBLY. CONSUMER STATES AT 2342 MILES RADIO SPEAKERS CUT OUT OVER BUMPS. DEALER REPLACED WITH EXHCHANGE UNIT. DOOR TRIM IS COMING OFF ON THE DRIVER SIDE DOORS.
NHTSA complaint #811006 — an unverified report by a vehicle owner.