FaultScore

2001 Jeep Grand Cherokee equipment problems

35 of the 1,128 complaints about the 2001 Jeep Grand Cherokee are about the equipment — 3% of everything reported for this model year. Half of the failures with a mileage on record happened before 76,000 miles.

A

35

Complaints

0

Crashes

1

Fires

0

Injuries

Exactly what failed

AIR Conditioner 14 40.0%
Equipment 14 40.0%
Carrier/Rack 2 5.7%
Radio/Tape Deck/Cd Etc. 1 2.9%
Trailer Hitches 1 2.9%
Labels 1 2.9%
Equipment Adaptive/Mobility 1 2.9%
Water Heater 1 2.9%

Equipment & Accessories across every Jeep Grand Cherokee year

1993 28 7.1%
1994 20 5.1%
1995 39 9.8%
1996 29 7.3%
1997 37 9.3%
1998 20 5.1%
1999 38 9.6%
2000 29 7.3%
2001 35 8.8%
2002 27 6.8%
2003 15 3.8%
2004 18 4.5%
2005 21 5.3%
2012 12 3.0%
2014 28 7.1%

What owners said

Filed with NHTSA, in their own words.

at 70,000 miles Arlington, VA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

DUAL SIDE HEATING AND AIR IS NOT WORKING PROPERLY ON MY 2001 JEEP GRAND CHEROKEE. PASSENGER SIDE IS ICE COLD CONSTANTLY, WHILE MY DRIVER'S SIDE IS WORKING PROPERLY FOR NOW, BUT FOR HOW MUCH LONGER? AFTER A LOT OF READING OF OTHER ARTICLES, THERE SHOULD MOST ABSOLUTELY BE A RECALL, ESPECIALLY IF I HAVE TO PAY THAT KIND OF MONEY TO GET IT FIXED, THEN I SHOULD BE REIMBURSED.

NHTSA complaint #10452193 — an unverified report by a vehicle owner.

Allentown, NJ

EQUIPMENT:APPLIANCE:AIR CONDITIONER

2001 JEEP GRAND CHEROKEE BLEND DOOR.

NHTSA complaint #10286170 — an unverified report by a vehicle owner.

at 85,000 miles Atlantic Beach, FL Fire

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A PIECE OF PLASTIC HAS MELTED INSIDE THE AIR CONDITIONER WHICH CAUSED IT FROM OPERATING PROPERLY. THE DUAL SYSTEM MALFUNCTIONED AND THE CONTACT HAS NEITHER AIR CONDITIONING NOR HEAT. THE REPAIR ADVISED THE CONTACT THAT THE REPAIR COST WOULD BE APPROXIMATELY $1000. THE CURRENT MILEAGE WAS APPROXIMATELY 108,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

NHTSA complaint #10281794 — an unverified report by a vehicle owner.

at 105,000 miles Walker, LA

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

OVER THE PAST THREE YEARS MY POWER WINDOWS SLID DOWN. ONE LEFT REAR A FEW YEARS AGO SLID DOWN AS WE WERE GOING DOWN THE ROAD. RT PASSENGER SIDE DOWN ABOUT A YEAR LATER. JANUARY 2ND MY PASSENGER SIDE WINDOW DID THE SAME. I TOOK IT INTO THE SHOP AND MECHANIC SAID IT WAS THE REGULATOR, IT WOULD BE 300.00 TO FIX IT, HE SAID YEP THAT'S COMMON IN JEEPS. I HAVE A FRIEND WHO HAS A 2002 JEEP, SAME PROBLEM WITH ALL FOUR.... I'M A SINGLE MOTHER, SINGLE GRANDMOTHER THAT CANT SPARE THAT KIND OF MONEY. YESTERDAY 04/14/2009 I WALKED OUT TO MY JEEP TO DISCOVER THE WINDOW WAS DOWN. THOUGHT WOW I DON'T REMEMBER LEAVING MY WINDOW DOWN BECAUSE I HAVE SOUND EQUIPMENT I WOULD HATE TO HAVE STOLEN. IT WAS CHILLY OUT THAT MORNING, TRIED TO ROLL IT UP.... GUESS WHAT? NOW ALL OF MY POWER WINDOWS ARE BROKEN DUE THE REGULATORS. FUEL PUMP, AND INJECTORS ARE MY PROBLEM TOO. OH YEAH!!!!!!!!!! LET ME ADD THE HEATER CORE TO THAT. I LOVE MY JEEP... I TAKE GOOD CARE OF IT, IT LOOKS BRAND NEW. THE OIL IS CHANGED WITH THE BEST MONEY CAN BUY AND ON TIME EVERY TIME IF NOT SOONER.

NHTSA complaint #10265413 — an unverified report by a vehicle owner.

at 79,000 miles Port Charlotte, FL

EQUIPMENT

A/C BLEND AIR DOOR PROBLEM. HIGH COST OF REPAIR.

NHTSA complaint #10240544 — an unverified report by a vehicle owner.

Frontenac, KS

EQUIPMENT

DUAL SIDE HEATING AND AIR IS NOT WORKING PROPERLY ON MY 2001 JEEP GRAND CHEROKEE. PASSENGER SIDE IS ICE COLD CONSTANTLY, WHILE MY DRIVER'S SIDE IS WORKING PROPERLY FOR NOW, BUT FOR HOW MUCH LONGER? AFTER A LOT OF READING OF OTHER ARTICLES, THERE SHOULD MOST ABSOLUTELY BE A RECALL, ESPECIALLY IF I HAVE TO PAY THAT KIND OF MONEY TO GET IT FIXED, THEN I SHOULD BE REIMBURSED.

NHTSA complaint #10215607 — an unverified report by a vehicle owner.

at 117,000 miles Natrona, PA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NOTICED THAT THE HEAD LIGHTS WOULD AUTOMATICALLY COME ON WHILE THE CAR WAS IN PARK AND SHUT OFF (HEADLIGHT SWITCH ON AUTO) THE RADIO CONTROLS ON THE STEERING WHEEL WOULD WORK ONCE IN AWHILE THE SAME FOR THE CRUISE CONTROLS PLUS THE HORN DOES NOT WORK AT ALL KNOW DID WORK WHEN I BOUGHT IT IN APRIL 06. I NOTICED WHEN I PLAYED WITH THE TILT STEERING SOMETHING IS WOULD WORK SOME WOULDN'T. I BELIEVE THAT THIS MIGHT AFFECT THE AIRBAG FROM DEPLOYING IF IN A WRECK.

NHTSA complaint #10215515 — an unverified report by a vehicle owner.

at 98,100 miles Springdale, AR

EQUIPMENT

HEATER/AC NOT WORKING ON OUR 2001 GRAND CHEROKEE LIMITED V8 BLEND DOORS/MOTORS ARE NOT WORKING. THROWING UP CODES 52,54,56.

NHTSA complaint #10213824 — an unverified report by a vehicle owner.

at 62,000 miles Albuquerque, NM

EQUIPMENT ADAPTIVE/MOBILITY

A/C , HEATER DOES NOT FUNCTION PROPERLY, SPORADIC AIR FLOW.

NHTSA complaint #10212606 — an unverified report by a vehicle owner.

at 94,002 miles Maroa, IL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER WILL NOT STOP WORKING ON PASSENGER SIDE. HEAT ONLY WORKS ON DRIVER SIDE. TWO MECHANICS HAVE SAID THE A/C BLEND DOOR IS NOT WORKING AND ESTIMATES HAVE RANGED FROM $500. TO $800. FOR REPAIRS. MY HUSBANDS 2002 JEEP GRAND CHEROKEE BEGAN HAVING THE EXACT SAME PROBLEM A MONTH BEFORE MINE DID. THIS SHOULD BE A RECALL.

NHTSA complaint #10210459 — an unverified report by a vehicle owner.

at 85,000 miles Chicago, IL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHEN THE CONTACT ATTEMPTS TO ACTIVATE THE HEATER IN COLD WEATHER, IT DOES NOT FUNCTION PROPERLY. SHE ALSO CANNOT DEFROST THE WINDSHIELD WHILE DRIVING AT ANY SPEED. THE MECHANIC STATED THAT THE BLEND AIR DOOR CAUSED THE FAILURE, WHICH IS COMMON FOR THE GRAND CHEROKEE WHEN IT REACHES 50,000 MILES OR GREATER. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

NHTSA complaint #10209580 — an unverified report by a vehicle owner.

at 50,000 miles Bayside, CA

EQUIPMENT

MY '01 GRAND CHEROKEE A/C AND HEATER IS UNCONTROLLABLE. FAN COMES ON BUT NO AIR FROM VENTS.THIS SEEMS TO BE A DEFECT THAT IS NOT UNCOMMON WITH THIS MODEL.SEVERAL ONLINE SITES SHOW THAT THIS IS NOT AN ISOLATED SITUATION.60 K MILES AND JEEP TELLS ME THAT ITS OUT OF WARRANTY AND THEY WILL NOT HELP.

NHTSA complaint #10197053 — an unverified report by a vehicle owner.

at 110,000 miles Veneta, OR

EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C BLEND DOOR FAILURE ON 2001 JEEP GRAND CHEROKEE LIMITED.

NHTSA complaint #10195159 — an unverified report by a vehicle owner.

at 89,200 miles Hudsonville, MI

EQUIPMENT

FAILURE OF THE "DUAL CLIMATE CONTROL" DAMPENER DOOR. THE DAMPENER DOOR CONTROL FAILED AND I SPENT $700 TO HAVE IT REPAIRED WITH AN UPDATED PART.

NHTSA complaint #10189374 — an unverified report by a vehicle owner.

LOS Angeles, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE AIR CONDITIONER ( A/C) DOESN'T WORK. THE DOOR BLENDS ARE FAILING.

NHTSA complaint #10186484 — an unverified report by a vehicle owner.

at 73,000 miles Americus, GA

EQUIPMENT

AIR ONLY BLOWS ONE SPEED ONLY AT CONSTANT SPEED WHEN ACCELERATING AND CUTS OFF WHEN BRAKING. THE AIR ONLY BLOWS HOT AIR AND THE TEMP CAN NOT BE CHANGED. THE AIR/HEAT STARTED TO NOT WORK CORRECTLY ON THE PASSENGER SIDE FIRST THEN REACHED THE DRIVERS SIDE. THERE IS LOUD CREAKING NOISES COMING FROM THE DASH WHEN THE UNIT IS TURNED ON OR WHEN THE CAR IS CUT OFF. IT CAN EVEN BE HEARD OUTSIDE OF THE VEHICLE.

NHTSA complaint #10176204 — an unverified report by a vehicle owner.

Escondido, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

I WAS NEVER TOLD THAT THERE WAS A PROBLEM WITH 1999-2004 JEEP GRAND CHEROKEES AIR CONDITIONING UNITS FAILING?! WHY HAS JEEP DONE NOTHING ABOUT THIS PROBLEM!?! I AM NOW STUCK WITH A JEEP THAT HAS UNCONTROLLABLE AIR CONDITIONING MALFUNCTIONS.. I AM VERY UPSET WITH JEEP.

NHTSA complaint #10175509 — an unverified report by a vehicle owner.

at 6,000 miles Meadowbrrok, PA

EQUIPMENT

VEHICLE SHAKES WHEN TRYING TO BREAK AGAIN. TOOK IN FOR SERVICE AND TOLD THEY HAD SAFETY NOTICE THAT THE BRAKES AND ROTORS WERE TO BE REPLACED. NEW MFG ON THE ROTORS, SINCE THEY WERE HAVING A PROBLEM. BRAKES AND ROTORS REPLACED WHEN 2 YRS IN SERVICES WITH ABOUT 9K. 3 YRS LATER (29K PER DEALER) ROTORS NEED TO BE CUT DUE TO WARPING AGAIN. IN 2003 WAS TOLD WHEN THEY CHANGED THE METAL ROTORS, I SHOULD NOT HAVE THE PROBLEM AGAIN. NOW THE VEHICLE IS OUT OF WARRANTY AND ROTORS ARE WARPED.

NHTSA complaint #10145719 — an unverified report by a vehicle owner.

Guntersville, AL

EQUIPMENT

I HAVE A 2001 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. WITHIN THE LAST MONTH I HAVE HAD TWO POWER WINDOW FAILURES. THIS CAR IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY OPENED AND CLOSED THE WINDOWS ON OCCASSIONS. THIS APPEARS TO BE A DEFECT IN THE POWER WINDOW MECHANISM.

NHTSA complaint #10125076 — an unverified report by a vehicle owner.

Aloha, OR

EQUIPMENT

MY 2001 GRAND CHEROKEE IS EXPERIENCING A SEVERE VIBRATION PROBLEMS WHEN BRAKING. I'VE CONTACTED THE NW JEEP DEALERSHIP IN BEAVERTON OREGON AND THEY HAVE INFORMED ME THIS PROBLEM IS NOT TAKEN CARE BY THE JEEP CORPORATION. I BELIEVE THIS IS AN INHERIT DEFECT TO THE CAR SINCE I HAD THIS SAME PROBLEM FIXED A YEAR AGO AND NOW THEY ARE REFUSING TO FIX THE SAME ISSUE SINCE IT IS NOT UNDER WARANTEE ANY LONGER. I'VE SPOKEN TO SEVERAL JEEP OWNER ON THE SIMILAR VINTAGE VEHICLE AND THEY ARE ALSO HAVING THE SAME ISSUE. I BELIEVE THE GOVERNMENT SHOULD FORCE THE JEEP CORPOARTION TO PUT THE VEHICLE AS A RECALL ITEM.

NHTSA complaint #10075390 — an unverified report by a vehicle owner.

Schenectady, NY

EQUIPMENT

I AM THE ORIGINAL OWNER OF A 2001 JEEP GRAND CHEROKEE. AT 24K MILES, THE BRAKES VIBRATED SO BAD THAT I HAD TO APPLY SIGNIFICANT FORCE TO THE STEERING WHEEL TO MAINTAIN SAFE BRAKING. MY JEEP DEALER TOLD ME I HAD TO HAVE THE ENTIRE BRAKE SYSTEM REDONE-AND I DID- $600+ BILL. NOW 10K MILES LATER, THE BRAKES ARE AGAIN PULSING. THE DEALER NOW SAYS THE ROTORS NEED TO BE RESURFACE-SAME ONES THEY REPLACED 10K MILES AGO AND THAT THIS ISN'T COVERED UNDER WARRANTY. WHAT IS GOING ON? WHY NO RECALL? DOES SOMEONE NEED TO GET HURT IN AN ACCIDENT?

NHTSA complaint #10060083 — an unverified report by a vehicle owner.

Hacienda Heights, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. AIR CONDITIONER REGULATOR AND FAN STOPPED WORKING. ALSO, CONSUMER HAD TO REPLACE BOTH DRIVER'S SIDE AND PASSENGER'S SIDE WINDOW SWITCH REGULATOR.

NHTSA complaint #10049831 — an unverified report by a vehicle owner.

at 7,968 miles Redwood City, CA

EQUIPMENT

ON 8/30/01 AT 7,968 AT MILES FRONT BRAKE ROTORS AND PADS WERE REPLACED. SAME CONDITION OCCURRED AND ON 8/9/02 AT 14,133 MILES, CALIPER KITS AND FRONT ROTORS WERE REPLACED. AGAIN ON 7/16/03 AT 21,839 MILES FRONT ROTORS WERE REPLACED AND BRAKE PADS WERE CLEANED UP.

NHTSA complaint #10030744 — an unverified report by a vehicle owner.

at 42,596 miles Latham, NY

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE CONSUMER STATED THE BRAKE PEDAL TRAVELED TO THE FLOOR. THE MECHANIC FOUND THE FRONT BRAKES PULSATING AND THE MASTER CYLINDER WAS LEAKING. THE MASTER CYLINDER WAS REPLACED. *AK ALSO THE TRANSMISSION WAS SLIPPING, THE AIR CONDITION WAS NOT VERY COLD.

NHTSA complaint #10031630 — an unverified report by a vehicle owner.

Houston, TX

EQUIPMENT

RECALL GENERATION 3 SEAT BELTS. I HAVE ACTUALLY HAD PROBLEMS WITH MOST MANUFACTURER SEAT BELTS, INCLUDING AIRCRAFT BELTS (PACIFIC SCIENTIFIC). I SELECTED "20" IN THE FAILURES SLOT SO THIS WILL GET THROUGH. USING MY SKILLS AS AN AIRCRAFT TECH. I HAVE ALSO INSPECTED AUTO BELTS AND FOUND MOST OF THEM REGARDLESS OF MANUFACTURER TO BE '!@#$%. *NLM

NHTSA complaint #10019286 — an unverified report by a vehicle owner.

at 18,700 miles Yuma, AZ

EQUIPMENT

MY 2001 JEEP GRAND CHEROKEE HAS TO THE SHOP TWICE FOR THE SAME COMPLAINT. THE CAR SHIMMIES VERY BAD ABOVE 40 MPH WHEN THE BRAKE IS APPLIED. I ONLY HAVE 18,700 TOTAL MILES ON THE CAR. THE FIRST INCIDENT OCCURRED AT APPROXIMATELY 8500 MILES AND THE DEALER REPLACED THE REQUIRED PARTS ACCORDING TO THE TECHNICAL BULLETIN ISSUED BY DAIMLER CHRYSLER. THE SECOND TIME (SAME EXACT SHIMMY INDICATION), I WAS TOLD THAT THE ROTORS HAD TO BE TURNED AND THAT IT WAS A HEAT PROBLEM AND NOT COVERED UNDER ANY WARRANTY. FURTHERMORE, THE PROBLEM WAS PERHAPS A DRIVER HABIT AND NOT ANY FAULT OF THE MANUFACTURE. I PAID THE BILL AND INFORMED THE SERVICE MANAGER THAT I WAS NOT HAPPY WITH THIS SITUATION AND WANTED HIM TO VERIFY THROUGH HIS DISTRICT MANAGER THAT THIS WAS APPROPRIATE ACTION AND NOT A WARRANTY ITEM. HE SAID THAT HE WOULD AND GET BACK WITH ME. *NLM

NHTSA complaint #10019008 — an unverified report by a vehicle owner.

at 36,344 miles Albuquerque, NM

EQUIPMENT:APPLIANCE:AIR CONDITIONER

LOOSING APPROXIMATELY 1 GALLON OF ANTIFREEZE PER 1000 MILES. DEALER REPAIRS NUMBER OF TIMES STARTING FROM PURCHASE AT 19,000 MILES (WAS TOLD TO AY $268 BY CUSTOMER SERVICE TO REPLACE RADIATOR WHEN FINALLY DIAGNOSED AT 40,000 MILES TO GET VEHICLE BACK EVEN THOUGH IT WAS UNDER WARRANTY AND VEHICLE IS STILL LOSING SAME AMOUNT OF COOLANT)/ LOW OIL PRESSURE WAS FINALLY CORRECTED BY REPLACING UNDERSIZED CAM...DIDN'T REPLACE LIFTERS, ETC... INCORRECT PROCEDURE BECAUSE THEY WEAR TOGETHER/ A/C AND CRUISE FIXED BY ZIP TYING A LARGE VACUUM RESEVOIR BOTTLE TO A/C LINE/TRANSMISSION SHIFT POORLY. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768322

NHTSA complaint #10007476 — an unverified report by a vehicle owner.

Rutherford, NJ

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHEN DRIVING AND APPLYING BRAKES VEHICLE WILL SHAKE AND SHIMMY VERY HARD. CONSUMER BELIEVES THAT ROTORS ARE DEFECTIVE, THE DEALER FOUND THAT THE ROTORS WERE WARPED AND REPLACED THEM UNDER WARRANTY, THERE IS AN ODOR AND HUMMING SOUND COMING FROM THE A/C WHEN TURNING ON THE SYSTEM, THE DELER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM, THE VEHICLE EXPERIENCED LOW IDLE WHILE IN GEAR, THE DEALER FOUND IT NECESSARY TO FLASH THE PCM, EXHAUST MANIFOLD WAS LOOSE CAUSING IT TO MAKE A RATTLING NOISE.*AK *NLM

NHTSA complaint #8015897 — an unverified report by a vehicle owner.

Exton, PA

EQUIPMENT:MECHANICAL:CARRIER/RACK

CONSUMER STATES THE ROOF RACK IS NOT USABLE, DUE TO THE TIE-DOWN HOLES ARE NOT DRILLED ALL THE WAY THROUGH THE SIDE RAILS, AND THE SPREAD BETWEEN THE CROSSBARS BEING REDUCED BY APPROXIMATELY 22 INCHES, CONSUMER WAS INFORMED BY MANUFACTURER THAT THIS FUNCTION IS THE VEHICLES DESIGN AND NOT A DEFECT AND MANUFACTURER HAS DENIED CONSUMERS REQUEST FOR ANY ASSISTANCE.

NHTSA complaint #561404 — an unverified report by a vehicle owner.

Orange Park, FL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

VEHICLE HAS BEEN IN TO DEALER THREE TIMES ALREADY FOR ROTORS, AND PROBLEM STILL OCCURS, VEHICLE SHAKES WHEN BRAKES ARE APPLIED. CONTACTED DEALER. *AK CONSUMER STATES NOISE FROM RIGHT FRONT OF CONSOLE. THE AIR CONDITIONER DOES NOT COOL ENOUGH DUE TO LEAKAGE.

NHTSA complaint #8007264 — an unverified report by a vehicle owner.

Other 2001 Jeep Grand Cherokee problems

← Full 2001 Jeep Grand Cherokee report