35 of the 775 complaints about the 1994 Jeep Grand Cherokee are about the suspension — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 148,500 miles.
35
Complaints
2
Crashes
1
Fires
1
Injuries
Filed with NHTSA, in their own words.
SUSPENSION
EXPERIENCED 'DEATH WOBBLE' AT HIGH SPEED AFTER CONTACTING HIGHWAY "RUMBLE STRIPS"
NHTSA complaint #11019917 — an unverified report by a vehicle owner.
SUSPENSION:REAR
TL* THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH IN A RESIDENTIAL AREA, THE REAR OF THE VEHICLE SHOOK ABNORMALLY. THE CONTACT EXPERIENCED AN ABNORMAL BURNT WIRING SMELL FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE WAS SEEN FROM THE FRONT END OF THE VEHICLE. THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 198,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10743668 — an unverified report by a vehicle owner.
SUSPENSION
INCIDENT OCCURRED TWICE IN ONE DAY. HAD OCCURRED BEFORE, BUT VERY INFREQUENTLY. DRIVING AROUND 66 MILES PER HOUR ON A HIGHWAY, THE CAR HIT A SLIGHT BUMP IN THE ROAD AND BEGAN TO SHAKE, VIOLENTLY AND UNCONTROLLABLY. THE FRONT END OF THE CAR SHAKES SO SEVERELY THAT I AM FORCED TO SLOW DOWN TO UNDER 15 MPH TO STOP IT. THE PROBLEM AGAIN OCCURRED LATER THAT SAME DAY, ON A DIFFERENT ROAD (A MAJOR U.S INTERSTATE), TRAVELING AT ABOUT THE SAME OR PERHAPS SLIGHTLY GREATER SPEED. THE BUMP THAT I HIT WAS VERY SMALL, BUT THE SHAKING THAT CAME AFTER CAUSED ME TO SHIFT LANES AND PULL OFF ON THE SHOULDER OF THE INTERSTATE TO MAKE IT STOP. ALL TOGETHER, I WOULD SAY THAT THIS HAS OCCURRED WITH MY VEHICLE ABOUT 8 OR 9 TIMES, BUT WAS THOUGHT TO BE FIXED SEVERAL YEARS AGO (BY A MECHANIC ADMITTEDLY NOT ASSOCIATED WITH JEEP). THE PROBLEM WENT AWAY FOR A WHILE BUT IS OBVIOUSLY RETURNING AND GETTING WORSE. SOME OTHER JEEP OWNERS REFER TO IT AS THE DEATH-WOBBLE, DO TO THE VIOLENT AND ALARMING NATURE OF THE SHAKING.
NHTSA complaint #10693679 — an unverified report by a vehicle owner.
SUSPENSION
ALL CONTROL ARMS ROTTEN AND BROKEN ALL THE WAY AROUND THE CAR.
NHTSA complaint #10458878 — an unverified report by a vehicle owner.
SUSPENSION:REAR
TL*THE CONTACT OWNS A 1994 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD DRIFT TO THE RIGHT AND MAKE A LOUD TAPPING SOUND. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR AXLE AND TRANSFER CASE FAILED. HE CALLED THE DEALER AND IS CURRENTLY WAITING FOR A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
NHTSA complaint #10230853 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
1. FRONT SUSPENSION SHAKES VIOLENTLY, CAUSING PARTIAL LOSS OF STEERING CONTROL. I RESEARCHED THIS MODEL AFTER FIRST INCIDENT AND FOUND OUT THAT OTHER OWNERS HAD A SIMILAR COMPLAINT. THEY DESCRIBE THE PHENOMENON AS "DEATH WOBBLE". WHAT CAN BE DONE TO REMEDY THIS?
NHTSA complaint #10216922 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DT*: THE CONTACT STATED WHILE HAVING THE BRAKES REPLACED, THE TECHNICIAN FOUND A BROKEN WELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE LOWER RADIUS ARM WAS BROKEN AT THE DIFFERENTIAL ON THE DRIVER SIDE FRONT. THE FRONT AXLE NEEDS TO BE REPLACED. THE MANUFACTURER WAS ALERTED.
NHTSA complaint #10152764 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE WANDERED TO THE LEFT AND RIGHT. WHEN DRIVING OVER A BUMP IN THE ROAD VEHICLE JUMPED OVER TO THE NEXT LANE. CONSUMER REPLACED THE STEERING GEAR BOX AND TIRES, BUT THE PROBLEM RECURRED. THE DEALER SUGGESTED THAT THE BALL JOINTS BE REPLACED. *AK
NHTSA complaint #10065377 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE WANDERED TO THE LEFT AND RIGHT. WHEN DRIVING OVER A BUMP IN THE ROAD VEHICLE JUMPED OVER TO THE NEXT LANE. CONSUMER REPLACED THE STEERING GEAR BOX AND TIRES, BUT THE PROBLEM RECURRED. THE DEALER SUGGESTED THAT THE BALL JOINTS BE REPLACED. *AK
NHTSA complaint #10065377 — an unverified report by a vehicle owner.
SUSPENSION
CONSUMER STATED THE FRONT END MAKES A NOISE AND THE TWO FRONT TIRES WERE REPLACED DUE TO FRONT AXLE ASSEMBLY FAILED.
NHTSA complaint #564818 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
WHILE DRIVING RIGHT FRONT TIRE WOULD BOUNCE OUT OF CONTROL WHEN RUNNING OVER UNEVEN ROAD OR BUMPS. VEHICLE BEEN TO THE DEALER ON SIX OCCASIONS, AND PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #8018839 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
WHILE TRAVELING AT 55 MPH VEHICLE WAS SHAKING HARD FROM SIDE TO SIDE, CAUSING CONSUMER TO SLOWDOWN. DEALER HAS BEEN CONTACTED, AN REPAIRED FRONT END. BUT, PROBLEM HAS RETURNED. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #8010802 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING UNDER 55 MPH AND MAKING A TURN VEHICLE MAKES A KNOCKING NOISE. ALSO, STARTS TO JERK. HAD REPAIRED VEHICLE, BUT PROBLEM STILL EXISTS. DEALER CONTACTED.
NHTSA complaint #8010459 — an unverified report by a vehicle owner.
SUSPENSION:REAR
CONSUMER STATES SON WAS DRIVING DOWN THE STREET WHEN HIS REAR AXLE BROKE, CAUSING HIM TO ROLL OVER IN THE AUTO. HE SUSTAINED BACK INJURIES. NLM
NHTSA complaint #8006542 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
BINDING/GRINDING/POPING OF FRONT-END WHEN TURNING @ 3-25 MPH, CAUSING ENOUGH RESISTANCE TO STOP THE JEEP WHEN AT LOWER SPEEDS, ALONG WITH HUM & VIBRATION @ HIGHER SPEEDS. REPLACED FRONT HALFSHAFTS. SEEMED OK. DROVE APPROX. 400 HIGHWAY MILES, STARTED AGAIN. HAD DIFFERENT SHOP CHECK DRIVE AXLES. AXLES OK. REPLACED FRT. HUB BEARING ASSEMBLYS, FRT. BRAKE DISC PADS, FRT. DISC BRAKE ANTI-SQEAL SHIMS,FRT. DISC BRAKE ROTORS, FRT. & REAR THRID COVER GASKET,LIMITED. SLIP ADDITIVE & LUBRICANT FRT. & REAR. PROBLEM CONTIUNES. ADVISED MAY HAVE A TRANSFER CASE LINKAGE PROBLEM COMMON TO JEEP. WOULD LIKE TO KNOW IF THIS IS A KNOWN PROBLEM WITH THE JEEP, IF NOT IS IT POSSIBLE, AND WHAT TO DO NEXT. THANK YOU FOR YOUR ASSISTANCE.
NHTSA complaint #743325 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
ON 10-11-99 THE ABOVE AUTO HAD A FLAT TIRE, WHICH WAS REPLACED ON THE VECH. BY THE FACTORY ORIGINAL SPARE, A T155/90D16. THE TIRES ON THE BALANCE OF THE AUTO WERE P235/75R15. THE SPARE WAS PLACED ON THE RIGHT REAR. WHILE DRIVING A FEW SHORT MILES, THE CAR SEEMED UNRESPONSIVE IN HANDLING, AND SMOKE/FLUID STARTED COMING OUT OF THE TRANSFER CASES. THE AUTO WAS THEN TRAILERED TO THE JEEP DEALER LISTED. THE NEXT DAY THE FRONT AND REAR TRANSFER CASES WERE INSPECTED, NO DAMAGE WAS VISIBLE, SEALS AND FLUID REPLACED. SINCE THAT TIME, THE REAR OF THE AUTO HAS BEEN "GROWLING"(AS THE SERVICE TECH CALLED IT). NOW THE DIAGNOSIS IS AXLE PROBLEMS POSSIBLE, WITH THE REPAIR BILL AT APPROX $1500.00. MY CONTENTION IS THAT ALL OF THIS WAS DUE TO AN INCORRECT SIZE SPARE BEING PLACED IN THE VECHILE WHEN MANUFACTURED. I HAVE SPOKEN TO THREE ENGINEERS IN THE AUTO INDUSTRY THAT SAY THE PROBLEM BEGAN WITH THE SMALL SPARE. HAS THERE BEEN ANY OTHER ACTION WITH DAIMLER CHRYSLER/JEEP ON THIS ISSUE? I AM SENDING A LETTER TODAY TO JEEP SEEKINGRESOLUTION ON THE MATTER. ANY SUGGESTIONS.
NHTSA complaint #719472 — an unverified report by a vehicle owner.
SUSPENSION
WHILE DRIVING VEHICLE BEGAN TO PULL TO THE RIGHT, EVENTUALLY THE DRIVER LOST CONTROL OF THE VEHICLE, RESULTING IN A COLLISION. RECALL NOTICE ON FRONT BRAKE ROTORS WAS ON 22-DEC-1999 PRIOR TO THE COLLISION.
NHTSA complaint #854820 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
FRONT END SHAKES VIOLENTLY SIDE TO SIDE LIKE A BAD SHOPPING CART WHEEL AT FREEWAY SPEEDS. HAD TO STOP VEHICLE TO GET IT TO STOP. DEALER HAS HAD THE VEHICLE NUMEROUS TIMES, AS WELL AS TWO OTHER INDEPENDANT SHOPS. THE FRONT SUSPENSION COMPONENTS HAVE ALL BEEN REPLACED AND IT STILL DOES IT. I FEEL IT'S A DESIGN DEFECT AS I HAVE COME INTO CONTACT WITH MANY OTHERS OVER THE INTERNET WITH THE SAME PROBLEM.
NHTSA complaint #707066 — an unverified report by a vehicle owner.
SUSPENSION
VEHICLE HAS BEEN INTO THE REPAIR SHOP TWICE FOR VIBRATION. WHEN DRIVING AT 35 MPH, THE STEERING WHEEL WAS VIBRATING. ALS0, PASSENGER'S SIDE SEAT BELT WON'T ROLL UP, IT JUST STAYS OUT.
NHTSA complaint #836340 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
UPPER AND LOWER CONTROL ARMS FAILED CAUSING EXTREME VIBRATION.
NHTSA complaint #525777 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
UPPER AND LOWER CONTROL ARMS FAILED CAUSING EXTREME VIBRATION.
NHTSA complaint #525777 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:WHEEL BEARING
BUSHINGS AND SHOCKS FAILED CAUSING EXTREME VIBRATION.
NHTSA complaint #525777 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SHOCK ABSORBER
BUSHINGS AND SHOCKS FAILED CAUSING EXTREME VIBRATION.
NHTSA complaint #525777 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:TORSION BAR
TRACK BAR FAILED CAUSING EXTREME VIBRATION.
NHTSA complaint #525777 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:STABILIZER BAR
EXPERIENCING PROBLEMS WITH THE FRONT END SUCH AS THE STABILIZER BAR BUSHING, COIL SPRING AND DISC BRAKE PEDAL RATTLES. THE AIR CONDITIONER ALSO LEAKS COOLANT.
NHTSA complaint #780502 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
EXPERIENCING PROBLEMS WITH THE FRONT END SUCH AS THE STABILIZER BAR BUSHING, COIL SPRING AND DISC BRAKE PEDAL RATTLES. THE AIR CONDITIONER ALSO LEAKS COOLANT.
NHTSA complaint #780502 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:STABILIZER BAR
EXPERIENCING PROBLEMS WITH THE FRONT END SUCH AS THE STABILIZER BAR BUSHING, COIL SPRING AND DISC BRAKE PEDAL RATTLES. THE AIR CONDITIONER ALSO LEAKS COOLANT.
NHTSA complaint #780557 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
EXPERIENCING PROBLEMS WITH THE FRONT END SUCH AS THE STABILIZER BAR BUSHING, COIL SPRING AND DISC BRAKE PEDAL RATTLES. THE AIR CONDITIONER ALSO LEAKS COOLANT.
NHTSA complaint #780557 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
VEHICLE SKIDDED, LOST CONTROL, ROLLED OVER FOR NO APPARENT REASON.
NHTSA complaint #514296 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
WHILE DRIVING VEHICLE AT (55) MPH AND HITTING ANY SORT OF BUMP OR RISE IN THE ROAD, THE VEHICLE STARTS TO SHAKE OUT OF CONTROL. NEED TO HIT YOUR BRAKES TO STOP THE VEHICLE FROM SHAKING OR DECREASE THE SPEED BY 15 MPH. ALSO, TRANSMISSION NOISY WHILE SHIFTING AND ABS BRAKE FAILURE/PEDAL SOFT.
NHTSA complaint #803676 — an unverified report by a vehicle owner.