13 of the
1,433 complaints about the 1997 Jeep Grand Cherokee are about the
seats — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
108,934 miles.
THE SEATS COLLAPSED IN A 45MPH REAR END CRASH THE FRAMES WERE COMPLETELY SNAPPED MY DAD AND I FLEW IN THE BACK SEAT I WAS HANGING OVER THE BACK SEAT AND I HAD MY SEAT BELT ON SO DID MY DAD. I WAS THE DRIVER AND I WAS NOT ABLE TO REACH THE PEDALS TO STOP THE JEEP AFTER THE CRASH.
NHTSA complaint #10701346 — an unverified report by a vehicle owner.
at 190,000 milesWoodland, WA
SEATS
DRIVER'S SIDE SEAT BREAKS, MAKING DRIVING DIFFICULT AND DANGEROUS!
NHTSA complaint #10413154 — an unverified report by a vehicle owner.
at 110,000 milesBristol, CT
SEATS
DRIVER'S SEAT BROKE, METAL SNAPPED WHERE ATTACHED TO TRACK.
NHTSA complaint #10298196 — an unverified report by a vehicle owner.
at 108,934 milesFort Wayne, IN
SEATS
THE DRIVERS SEAT MOUNTING BRACKET THAT BOLTS TO FLOOR BOARD IS DEFECTIVE AND CANNOT BE CONSIDERED TO BE SAFE TO ALL DRIVERS WHO OWN THIS VEHICLE. I HAD ORIGINAL BRACKET BRAKE AFTER ONLY 50,000 AND NOW AFTER 108,000 HAVE HAD THAT BRACKET BRAKE. IF BRACKET BRAKES SO EASILY THEN IN A WRECK THE PROBABILITY OF IT BREAKING HAS TO BE GREAT AND WOULD RESULT IN ADDITIONAL INJURIES. THE SEAT WOULD BE MOVABLE AND WOULD RESULT IN LOSS OF CONTROL OF VEHICLE.
NHTSA complaint #10212081 — an unverified report by a vehicle owner.
at 100,000 milesPort Orange, FL
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING SMOKE STARTED TO COME FROM THE FRONT POWERE DRIVE SEAT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10075974 — an unverified report by a vehicle owner.
Mission Viejo, CACrash2 injured
SEATS
I WAS INVOLVED IN A SEVERE CAR ACCIDENT IN WHICH I WAS REAR-ENDED. I WAS AT A COMPLETE STOP WHEN I WAS HIT BY A TUNDRA AT 45-50 MPH. MY 1997 JEEP GRAND CHEROKEE WAS TOTALED AND MY SEAT (DRIVER'S SEAT) BROKE BACKWARDS ON IMPACT, WHICH RESULTED IN SEVERE BACK, NECK AND KNEE PAIN (DUE THE SEAT BACK BREAKING MY RIGHT KNEE HIT THE AREA UNDERNEATH THE STEERING WHEEL -SURGERY IS STILL PENDING; I AM ATTENDING PHYSICAL REHABILITATION 3X PER WEEK). *LA..UPDATED 10/30/13 *BF THE CONSUMER STATED THE VEHICLE ALSO BEGAN LEAKING GAS. UPDATED 11/4/2013 * JS
NHTSA complaint #10043542 — an unverified report by a vehicle owner.
Hull, MA
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S SEAT HEATER FELT VERY HOT IN ONE SPOT. THIS CONTINUED FOR SEVERAL WEEKS BEFORE THE SEAT HEATER STOPPED WORKING. I HAVE HEARD OF OTHER INCIDENTS WHERE THERE WERE BURN MARKS IN THE SEAT , BUT I THIS CASE THERE APPEARS TO BE NONE. I CONTACTED DAIMLER CHRYSLER WHICH REFUSED TO DO ANYTHING DESPITE THE FACT THAT THIS PROBLEM OCCURED TWO YEARS AGO AND WAS REPAIRED AT MY EXPENSE.
NHTSA complaint #10005055 — an unverified report by a vehicle owner.
Forest, CT
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WIRE IN DRIVER'S SIDE SEAT THAT HELPS SEAT TO HEAT UP HAD A SHORT IN IT, AND CAUSED A SMALL BURNED HOLE IN SEAT, WHEN CHECKING THE SEAT WIRE WAS BURNED, AND OTHER WIRES WERE ALSO BURNED.
NHTSA complaint #8004246 — an unverified report by a vehicle owner.
Lakewood, OH
SEATS:FRONT ASSEMBLY:POWER ADJUST
CONSUMER'S VEHICLE WAS EXPERIENCING ELECTRICAL PROBLEMS AND ERRATIC OPERATION. INTERIOR LIGHTS WILL FLICKER ON AND OFF/ ELECTRIC DOOR LOCKS WILL LOCK AND UNLOCK, AND LIGHT ON DASH SHOWED THAT DOORS WERE OPEN IN VEHICLE. ALSO, WHILE VEHICLE WAS IN OPERATION, DRIVER'S SEAT MOVED FORWARD AND UP, WHICH PINNED DRIVER TO STEERING WHEEL. CONSUMER WAS ABLE TO PULL VEHICLE TO SIDE OF ROAD. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT DETERMINE THAT THERE WAS A PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #889243 — an unverified report by a vehicle owner.
Encino, CA
SEATS
A COIL WIRE FOR AUTOMATIC SEAT FAILED. YH
NHTSA complaint #607345 — an unverified report by a vehicle owner.
Luling, LA
SEATS
VIBRATIDRIVER SEAT DOES NOT MOVE FOWARD OR REVERSE, SWITCH ELECTRIC SEAT ADJUSTER, REPLACED SWITCH.
NHTSA complaint #522226 — an unverified report by a vehicle owner.
Luling, LA
SEATS
DRIVERS SEAT DOES NOT MOVE FOWARD OR REVERSE, SWITCH, ELECTRIC SEAT ADJUSTER TESTED AND REPLACE.
NHTSA complaint #522226 — an unverified report by a vehicle owner.
Baltimore, MD
SEATS
SEAT HEATER FAILED.
NHTSA complaint #533995 — an unverified report by a vehicle owner.