131 of the
1,128 complaints about the 2001 Jeep Grand Cherokee are about the
seats — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
100,000 miles.
The bolt broke on the driver's side seat. I had it replaced and I would like the car manufacture to reimburse me. Several Jeep owners have posted on this issue. For the 2001 Jeep front seat bolt recall, it is important to note that there is no specific recall for the front seat bolts. However, there have been complaints regarding the stability and safety of the front seats in the 2001 Jeep Cherokee. Complaints: Many owners have reported issues with the front seat frame breaking, causing the seat to become unstable or wobbly. 1 Safety Concerns: These issues have raised safety concerns, as they could lead to serious accidents if the seat is not secure. 1
NHTSA complaint #11705825 — an unverified report by a vehicle owner.
at 200,000 milesDecatur, TX
SEATS
THE DRIVER SEAT BRACKET SNAPPED LOOSE AT THE REAR LEFT SIDE THAT HOLDS THE SEAT TO THE FRAME WHILE DRIVING. I WAS MAKING A RIGHT HAND TURN WHEN I HEARD THE SEAT FRAME BREAK. NOW WHEN DRIVING THE SEAT IS VERY LOOSE AND MAKES A CLICKING NOISE WITH LOTS OF UNSTABLE SEAT MOVEMENTS.
NHTSA complaint #10919199 — an unverified report by a vehicle owner.
at 100,000 milesWhippany, NJ
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE FRONT PASSENGERS SIDE SEATS ELECTRIC HEATER ELEMENT FAILED AND OVER HEATED. THE CONTACT TURNED THE FEATURE OFF DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18
NHTSA complaint #10808497 — an unverified report by a vehicle owner.
at 98,000 milesBelgrade, MT
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEATS SEIZED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATING ELEMENTS MALFUNCTIONED AND RECOMMENDED THAT THE ELEMENTS BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 02/18/16.
NHTSA complaint #10795149 — an unverified report by a vehicle owner.
at 110 milesBurlingame, CA
SEATS
THE SEAT BRACKETS IN MY JEEP STARTED TO BREAK APART AROUND 2013, NOW THE BRACKETS ARE ALMOST COMPLETELY BROKEN APART. I AM DRIVING WITH THE SEAT LEANING AND ROCKING BACK AND FORTH THIS IS A VERY DANGEROUS SITUATION. I'VE CONTACTED THE DEALERSHIP AND THEY SAID THERE IS NO RECALL. THEY TRANSFER ME TO A NUMBER WHERE I CAN FIND OUT ABOUT RECALLS THEY ALSO SAID THERE WAS NO RECALL FOR THIS PARTICULAR MODEL. IN MY RESEARCH I FOUND OUT THAT THERE ARE SEAT BRACKET PROBLEMS WITH JEEPS AND THIS PROBLEM SHOULD BE RECALLED.
NHTSA complaint #10706108 — an unverified report by a vehicle owner.
at 55,000 milesKings Mountain, NC
SEATS
SEAT BECAME VERY HOT STARTED TO SMELL LIKE BURNING .HAD TO PULLOVER TILL IT COOLED DOWN.SEAT QUIT WORKING.THE SEATS HAD PREVIOUS REPAIR UNDER WARRANTY.AROUND 2003-2004.
NHTSA complaint #10683801 — an unverified report by a vehicle owner.
at 131,000 milesHiglands Ranch, CO
SEATS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SEAT OVER HEATED AND WAS EXTREMELY HOT. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS). THE FAILURE MILEAGE WAS 131,000.
NHTSA complaint #10680857 — an unverified report by a vehicle owner.
at 137,500 milesCoulterville, IL
SEATS
WHILE DRIVING THE DRIVERS SEAT STARTED TO LEAN TOWARD THE PASSENGER SIDE, I SLOWED THE JEEP DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I DID NOT SEE ANY OBVIOUS DAMAGE TO THE SEATING BRACKETS/MOUNTS. I CONTINUED TO DRIVE AND THE PROBLEM PROGRESSIVELY GOT WORSE. THE JEEP WAS TAKING TO THE AUTO SHOP ON JAN 2, 2014 AND THE MECHANICS TIGHTENED THE BRACKETS. JAN 4 THE SAME PROBLEM OCCURRED AGAIN AND AGAIN IS PROGRESSIVELY GETTING WORSE. DUE TO FINANCES I AM UNABLE TO GET THE ENTIRE SEATING SYSTEM FIXED.
NHTSA complaint #10678738 — an unverified report by a vehicle owner.
at 17,000 milesPasco, WA
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SEAT LEANED TO THE SIDE INDEPENDENTLY WHICH MADE THE VEHICLE DANGEROUS TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DRIVER SEAT FRACTURED FROM THE BRACKET. THE DEALER WAS UNABLE TO SERVICE THE VEHICLE BECAUSE THE MANUFACTURER WAS NOT PRODUCING ANY PARTS FOR REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 5/27/15 *TA.....UPDATED 06/03/15 *BF UPDATED 7/6/2015*JS UPDATED 7/7/2015
NHTSA complaint #10670533 — an unverified report by a vehicle owner.
Gibraltar, MI
SEATS
WHILE DRIVING THE DRIVERS SEAT BROKE LOOSE FROM THE BRACKET AND MADE IT VERY DANGEROUS TO DRIVE THE VEHICLE.
NHTSA complaint #10661849 — an unverified report by a vehicle owner.
at 70,000 milesPitman, NJ
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S SIDE HEATED SEAT WAS ACTIVATED AND A HIGH VOLTAGE OF HEAT PENETRATED FROM THE BOTTOM OF THE SEAT. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10608538 — an unverified report by a vehicle owner.
Zebulon, NC
SEATS
DRIVER'S SEAT LH SEAT BASE FRAME CRACKED THROUGH AND BROKE OFF. SEEMS TO BE AN ISSUE WITH A LOT OF JEEP MODELS. DRIVERS SEAT BECAME A "ROCKING CHAIR" WITH POTENTIAL TO BE THROWN FROM THE VEHICLE DURING A CRASH OR LOSE CONTROL OF VEHICLE IF SEAT COMPLETELY COMES OFF THE FRAME. WHY HAS THIS NOT BEEN RECALLED ALREADY WITH THE LARGE NUMBER OF VEHICLES IMPACTED?
NHTSA complaint #10608562 — an unverified report by a vehicle owner.
Edmonds, WA
SEATS
I CALLED JEEP, THEY STATED THAT VIN NUMBER IS NOT PART OF CURRENT RECALL. WHILE ATTEMPTING TO REPAIR BOTH DRIVER'S AND PASSENGER'S SEAT WARMER SYSTEM THAT WAS NO LONGER WORKING, AND HASN'T WORKED FOR YEARS. I DISCOVERED THAT THE FACTORY INSTALLED HEATED SEATS HAD APPARENTLY SHORTED OUT AND CAUSED THE FOAM CUSHION IN THE PASSENGER SEAT TO CATCH FIRE. I HAVE NOT CHECKED DRIVERS SEAT YET. THE WIRING HAD BURNED A HOLE APPROXIMATELY 4 INCHES LONG AND 1-2 INCHES DEEP. FORTUNATELY, THE FIRE DID NOT SPREAD FAR WITHIN THE SEAT. UPON DOING AN ONLINE SEARCH, IT APPEARS THAT THIS IS A VERY COMMON PROBLEM. JEEP REPAIRED THE HEATERS 2-3 TIMES WITHIN THE FIRST 5 YEARS AND THEY WOULD STOP WORKING WITHIN 2 YEARS, IT WAS TOO EXPENSIVE TO CONTINUALLY HAVE THEM REPAIR.
NHTSA complaint #10544151 — an unverified report by a vehicle owner.
at 160,000 milesPasco, WA
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVER'S SIDE SEAT BECAME LOOSE. IN ADDITION, THE SEAT EXHIBITED AN ABNORMAL CRACKLING NOISE IMMEDIATELY AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED OR INSPECTED FOR THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10520500 — an unverified report by a vehicle owner.
Beatrice, NEFire
SEATS
WHILE ATTEMPTING TO REPAIR BOTH DRIVER'S AND PASSENGER'S SEAT WARMER SYSTEM THAT WAS NO LONGER WORKING, I DISCOVERED THAT THE FACTORY INSTALLED HEATED SEATS HAD APPARENTLY SHORTED OUT AND CAUSED THE FOAM CUSHION IN EACH OF THE SEATS TO CATCH FIRE. THE WIRING HAD BURNED A HOLE APPROXIMATELY 4 INCHES LONG AND 1-2 INCHES DEEP. FORTUNATELY, THE FIRE DID NOT SPREAD FAR WITHIN THE SEAT. UPON DOING AN ONLINE SEARCH, IT APPEARS THAT THIS IS A VERY COMMON PROBLEM.
NHTSA complaint #10487313 — an unverified report by a vehicle owner.
at 20,000 milesStewartsville, NJ
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT ACTIVATED THE FRONT DRIVER'S SIDE HEATED SEAT MECHANISM BUT THE HEATING ELEMENT FAILED TO FUNCTION. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT ON 9/3/03, THE DEALER REPLACED THE FRONT DRIVER'S SEAT HEATING ELEMENT. THE MANUFACTURER WAS NOTIFIED OF THE RECENT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/2/13 *CN THE CONSUMER STATED ON FEB 4, 2010 AT MILEAGE OF 64,692 THE HEATING ELEMENT IN THE FRONT LEFT SEAT WAS NOT OPERATING AGAIN. UPDATED 1/15/2013
NHTSA complaint #10485101 — an unverified report by a vehicle owner.
at 150,000 milesMclean, VA
SEATS
THE DRIVER'S SIDE SEAT BRACKET BROKE ON THE RIGHT SIDE WHILE DRIVING WITH NO APPARENT REASON. THE SEAT ON THE RIGHT SIDE NOW SLUMPS DOWN TO THE RIGHT WITH A TERRIBLE ANGLE. DRIVING THE JEEP NOW MEANS ONE HAS TO SIT @ VERY UNCOMFORTABLE MANNER AND CONSTANTLY BE ON GUARD TO NOT MOVE OR THE SEAT WILL ROCK.
NHTSA complaint #10481135 — an unverified report by a vehicle owner.
at 156,000 milesNeenah, WI
SEATS
DRIVER'S SEAT WAS WOBBLING. MY HUSBAND TOOK IT OUT AND FOUND ONE METAL FITTING THAT BOLTS SEAT TO FRAME TOTALLY BROKE AND ANOTHER ONE CRACKED. THIS IS OUR SON'S VEHICLE AND WE ARE CONCERNED ABOUT HIS SAFETY IN THIS VEHICLE. IN MUCH RESEARCH, THERE ARE MANY, MANY MORE WITH THE SAME PROBLEM. WE LIVE IN A CITY WHERE REAR END COLLISIONS ARE NOT UNCOMMON. THIS IS A SEVERE SAFETY PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE A RECALL OF THIS?
NHTSA complaint #10467970 — an unverified report by a vehicle owner.
Bayamon, PR
SEATS
THE DRIVER SEAT METAL BASE HAS BROKEN IN 2 PARTS ON BOTH SIDES. THE DRIVERS SEAT IS LOOSE AND I CANT FIND ANY REPLACEMENT.
NHTSA complaint #10444543 — an unverified report by a vehicle owner.
at 130,000 milesRuston, LA
SEATS
THE FRONT DRIVERS SIDE AND REAR PASSENGERS SIDE BOLTS ON THE FRAME OF THE DRIVER'S SEAT HAVE PULLED THROUGH THE FRAME, CAUSING A CONSTANT ROCKING AND CAUSING THE SEAT TO LEAN VERY FAR BACK. THIS IS VERY UNSAFE. AFTER SEARCHING FOR A REPLACEMENT SEAT, I FOUND THAT THIS IS A VERY COMMON PROBLEM ON THE 2001 JEEP GRAND CHEROKEE.
NHTSA complaint #10442142 — an unverified report by a vehicle owner.
at 109,000 milesNEW Albany, OH
SEATS
THE DRIVERS SEAT IS BROKEN. THE BREAK APPEARS TO BE SOMEWHERE BETWEEN THE SEAT AND THE FRAME, PROBABLY AT THE BRACKETS. THIS IS BOTH A SAFETY ISSUE (SEAT COULD BREAK OFF IN A COLLISION) AND A COMFORT ISSUE (THE SEAT IS CROOKED, CAUSING BACK ISSUES AND DISCOMFORT).
NHTSA complaint #10440900 — an unverified report by a vehicle owner.
at 96,000 milesShawnee, KSFire
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE LIMITED. THE CONTACT WAS DRIVING 60 MPH WHEN THE FRONT DRIVER SIDE SEAT WARMER BECAME EXCESSIVELY HOT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE HEATER SWITCH HAD BURNED OUT THE HEATING CORE. THE CONTACT ALSO STATED THAT THE VENT DOORS FAILED TO OPEN, CAUSING THE HEATING AND AIR CONDITIONING UNITS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE FAILURE WAS CONFIRMED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT VIN DID NOT QUALIFY FOR A REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 96,000.
NHTSA complaint #10438715 — an unverified report by a vehicle owner.
at 120,000 milesSAN Diego, CA
SEATS
THE DRIVER SEAT OF MY 2001 JEEP GRAND CHEROKEE HAS BROKEN NUMEROUS TIMES AND THEY ALL BROKE FROM THE SAME EXACT PLACE. BOTTOM FRAME OF THE DRIVER SEAT IS NOT STRONG ENOUGH. WHEN THE SINGLE NUT POKES THROUGH THE FRAME AND CRACKS THE SEAT FRAME OVERTIME THE WHOLE SEATS FRAME IS BENT AND THE SEAT BECOMES UNUSABLE.
NHTSA complaint #10430703 — an unverified report by a vehicle owner.
at 80,000 milesPittfield, MAFire1 injured
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVERS SEAT HAD HOT SPOTS AND BURNED HIM WHILE DRIVING. THE FRONT SEAT ELECTRIC HEATER ELEMENTS OVERHEATED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 09V117000, SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER. THEY MANUFACTURER OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10426320 — an unverified report by a vehicle owner.
at 50,000 milesLinn, MA
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE SEATED IN THE FRONT DRIVERS SIDE SEAT THE HEATED SEAT OVERHEATED AND STOPPED FUNCTIONING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) THAT MAY BE RELATED TO THE FAILURE. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10424107 — an unverified report by a vehicle owner.
at 9,900 milesC Lake, IL
SEATS
2001 JEEP CHEROKEE OVER HEATED SEAT DRIVER SIDE BURN OUT .......REPLACED , UNDER WARRANTY, WITH DEFECTIVE PART, SAME ISSUE RECURRING BURNING COIL.....ALSO, BACK UP LITES DON T WORK ........REPLACED UNDER WARRANTY, WITH ....DEFECTIVE ...SAME RECURRING ...TOLD NO LONGER UNDER WARRANTY AND MY PROBLEM...$500 PLUS $1300...FOR IDENTICAL REPAIR AS WARRANTY WORK ALREADY DONE AND REPLACED WITH SAME DEFECTIVE PARTS... ...DATES AND MILEAGE WHEN AUTHORIZED JEEP DEALERS DID WORK OR DENIED WARRANTY ON SAME ISSUES IS RECORDED AND ON FILE, AND ESTIMATED BY ME AT THIS TIME...BUT RECORDED....BY DEALERS, AND IN MY FILE.
NHTSA complaint #10422380 — an unverified report by a vehicle owner.
at 150,000 milesAtlanta, GA
SEATS
DRIVERS SEAT BRACKET FAILURE FOR JEEP GRAND CHEROKEE 1999-2004. DUE TO POOR DESIGN THE BRACKETS WHICH HOLD THE SEAT TO THE FLOOR BOARD WILL BREAK FREE AND CAN CAUSE SEAT TO BREAK FREE WHILE DRIVING. THIS IS A COMMON ISSUE WHICH THE MANUFACTURER IS AWARE OF AND CHOOSES TO DO NOTHING. WHEN THE BRACKET FAILS THE WHOLE SEAT MUST BE REMOVED AND THE BRACKET REPLACED.
NHTSA complaint #10419879 — an unverified report by a vehicle owner.
at 80,000 milesTucson, AZ
SEATS
THE DRIVER'S SIDE SEAT IS NOT SECURELY ANCHORED TO THE VEHICLE. UPON INSPECTION IT IS OBVIOUS THE MANUFACTURER USED POOR WELDING OR HAS INSTITUTED A POOR DESIGN TO ANCHOR THE SEAT PROPERLY. THE SEAT ITSELF IS STILL IN GOOD CONDITION, HOWEVER, IT ROCKS UNSAFELY AND WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF AN ACCIDENT. APPARENTLY THIS FAULT IS WELL DOCUMENTED BY OTHER JEEP OWNERS AS EVIDENCED BY THE TESTIMONIALS FOUND AT HTTP://VLANE.COM/POLL/30. THE SEAT INTEGRITY WAS COMPROMISED BY EMPLOYEES AT JIM CLICK JEEP IN TUCSON, AZ, AFTER I HAD THE VEHICLE SERVICED FOR A TRANSMISSION FLUID CHANGE. I NOTICED IT ROCKED UNSTABLY AFTER THEY RETURNED THE VEHICLE TO ME AND RATHER THEN ADDRESS IT WITH THEM IMMEDIATELY, I DROVE THE VEHICLE OFF THE LOT SINCE THEY HAD TAKEN LONGER THAN PROMISED TO SERVICE MY JEEP AND I WAS LATE FOR AN APPOINTMENT. WHEN I CALLED THE SERVICE DEPARTMENT LATER, THEY SAID IT HAPPENS ALL THE TIME TO VEHICLES LIKE MINE, CONFIRMED THERE WAS NO RECALL TO FIX THEM, AND THEY WEREN'T LIABLE FOR THE REPAIR.
NHTSA complaint #10416324 — an unverified report by a vehicle owner.
at 195,321 milesHammond, IN
SEATS
DRIVER SIDE SEAT FRAME BROKE WHILE I WAS DRIVING TO CORRECT THE PROBLEM I TOOK IT TO WELD BUT ITS BROKEN AGAIN!!
NHTSA complaint #10410368 — an unverified report by a vehicle owner.
at 101,000 milesNEW Orleans, LA
SEATS
DRIVERS SEAT FRAME HAS BROKEN ON 2001 JEEP GRAND CHEROKEE LAREDO.
NHTSA complaint #10409147 — an unverified report by a vehicle owner.