60 of the
1,440 complaints about the 2004 Jeep Liberty are about the
engine — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
95,000 miles.
My jeep liberty's check engine light has come on I've done every thing my obd2 scanner has said is wrong but this piece of [XXX] will not come outta limp mode so there for the rpms will not go over 2500 rpms and id like to know [XXX] is causing it to do that I've seen videos on YouTube that says it Bent valves and I need to replace with an upgraded version but I just bought this [XXX] thing and only have it maybe 2 months before it started doing this [XXX] and just paid God [XXX] $3,500 for this [XXX] God [XXX] piece of [XXX]some one please help before I put a rag in the gas tank and light that [XXX] on fire I'm [XXX] sick and tired of always getting the [XXX] end of the stick when it comes to me getting vehicles. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11509041 — an unverified report by a vehicle owner.
at 145,000 milesPalm Springs, CA
ENGINE
The contact owns a 2004 Jeep Liberty. The contact stated that the vehicle intermittently lost motive power with the check engine warning light illuminated. The contact also stated that an abnormal noise would emit from the suspension. The vehicle was taken to an independent mechanic and she was informed that the engine needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 145,000.
NHTSA complaint #11455039 — an unverified report by a vehicle owner.
at 10 milesNorwalk, CT
ENGINE
THIS CAR HAS AN ELECTRICAL ISSUE THAT NO-ONE CAN FIGURE IT OUT. IT KEEPS GIVING US ALL THESE ERROR CODES: P0430, P2305, P2311, P2317 AND P0430. WE HAD REPLACED ALL THE SPARKPLUGS, THE ELECTRIC COILS, BATTERY, STARTER, THE COMPUTER (PCM), IGNITION SWITCH, THE 02 SENSOR AND STILL THE CAR WILL NOT STAY ON AND SHAKES WHILE IS RUNNING.
NHTSA complaint #11375132 — an unverified report by a vehicle owner.
at 235,000 milesBurnsville, NCCrash
ENGINE
ABOUT A MONTH AGO I WAS COMING UP THE MOUNTAIN AND IT WAS HARD TO STERE AND IT MADE ME HIT A GARD RAIL ON THE OTHER SIDE OF THE ROAD AND THEN ABOUT A WEEK AGO I WAS GOING TO TOWN AND I STOPPED AT THE STORE TO GET GAS AND TURN IT OFF AND IT WOULD NOT START BACK SO I DON'T NO WHAT IS WRONG
NHTSA complaint #11372943 — an unverified report by a vehicle owner.
at 135,000 milesColumbus, GA
ENGINE
WHILE DRIVING WOULD RUN ROUGH, STALL OUT WHILE STOPPED, STEPPING ON GAS BOGS DOWN THE ENGINE MAKING THE VEHICLE NOT MOVE ON HIGHWAY, STREET DRIVING, TURNING LEFT OR RIGHT. REPLACED ALL FUEL INJECTORS FUEL PUMP, CHARCOAL CANISTER, PLUGS AND COILS, STILL A PROBLEM TOOK TO GARAGE STATED A RECALL ON CYLINDER HEADS.
NHTSA complaint #11321283 — an unverified report by a vehicle owner.
at 160,000 milesTemple, GACrash
ENGINE
FRONT SUSPENSION WENT OUT LOST ALL CONTROL OF VEHICLE
NHTSA complaint #11317280 — an unverified report by a vehicle owner.
at 140,000 milesGibsonton, FL
ENGINE
OIL PUMP WENT OUT AND OIL LIGHT IS ON AND STARTING TO MAKE NOISES IN THE TOP END.
NHTSA complaint #11277157 — an unverified report by a vehicle owner.
at 140,000 milesMount Pleasant, MIFire
ENGINE
JEEP WAS SHUT OFF AND IN PARK IN PARKING LOT WHEN FLAMES WERE SEEN COMING OUT FROM UNDER THE HOOD. BY THE TIME THE FIRE DEPT. ARRIVED, THE FIRE HAD STARTED TO BREACH THE FIREWALL IN THE FRONT OF THE JEEP.
NHTSA complaint #11244769 — an unverified report by a vehicle owner.
at 178,432 milesClearwater, FL
ENGINE
CHECK ENGINE LIGHT IS ON. RUNNING ROUGH NOT IDLING CORRECTLY. THERE IS NO POWER ON ACCELERATION, VIBRATES AND SMOKES. I TOOK IT TO TIRES PLUS 1ST TIME, COST ME $800 FOR DIAGNOSIS, COMPRESSION TESTS AND REPAIRS THEY SAY NEEDED TO BE DONE TO FIX THE PROBLEM. ABOUT A MONTH LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK JEEP BACK AND WAS TOLD THIS TIME THAT THE VALUE(S) ARE NOT SEATING. TOLD TO TAKE IT TO THE CHRYSLER DEALER DUE TO A SAFETY ISSUE. I RESEARCHED ON WEBSITES AND FOUND THIS IS A COMMON ISSUE FOR 2004 - 2011 JEEP LIBERTY AS WELL AS DODGES. WHY HAVE THEY NOT ISSUED A SAFETY RECALL ON THIS? THE ROCKER ARMS ARE POPPING OUT AND CAUSING HAVOC IN THE ENGINE. DEALER SAYS NO RECALL. CHRYSLER YOU KNOW YOU HAVE A PROBLEM WHY NOT FIX IT!! THIS IS A VERY SERIOUS SAFETY ISSUE!!
NHTSA complaint #11209706 — an unverified report by a vehicle owner.
at 135,762 milesHarper's Ferry, WV
ENGINE
CHECK ENGINE LIGHT IS ON, ROUGH IDLE, NO POWER ON ACCELERATION, VIBRATES, BURNS GAS, SMOKES.. HAD A COMPRESSION TEST DONE AND AT THE 3RD CYLINDER HAS A COMPRESSION OF 65.. DID SOME RESEARCH ON THIS AFTER WASTING HUNDREDS OF DOLLARS AND IT NEEDS NEW VALVES AND ROCKER ARM. UPON DOING RESEARCH I FOUND PUT THAT JEEPS FROM THE YEAR 2001 ON UP TO 2012 ARE KNOWN FOR THIS PROBLEM! WHY HAS THIS NOT BEEN RECALLED? THIS IS A SERIOUS SAFETY ISSUE NOT TO MENTION VERY COSTLY!!
NHTSA complaint #11192801 — an unverified report by a vehicle owner.
at 105,000 milesZanesville, OH
ENGINE
AT INTERSTATE SPEED THE JEEP ACCELERATES UNEXPECTEDLY AS IF THE THROTTLE IS PRESSED TO THE FLOOR. THIS IS THE THIRD TIME THIS HAS HAPPENED. ACCELERATES TO 80 MILES PER HOUR ALMOST INSTANTLY.
NHTSA complaint #10959702 — an unverified report by a vehicle owner.
Pinellas Park, FL
ENGINE
IMPORTANT THIS IS TRANSLATED FROM SPANISH TO ENGLISH IN GOOGLE TRANSLATOR. MY REASON FOR MY COMPLAINT IS, TO HELP ME WITH THE PROBLEM I HAVE, REALLY DO NOT KNOW IF THIS MERCHANT EXISTS OR IS SOMETHING GHOST. I HAVE TRIED TO COMMUNICATE WITH THE SELLER AND WITH THE LOCAL DEALER BUT IT IS IMPOSSIBLE NO ANSWER, AS THE PLACE IS FAR TO GO, I HAVE NOT YET HAD THE OPPORTUNITY TO GO TO THE LOCAL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. I HAVE ALSO TRIED TO COMMUNICATE WITH THEM USING BARIOS PHONE NUMBER, BUT IT IS IMPOSSIBLE NOT ANSWER. SATURDAY 22 OCTOBER 2016 I WAS CLEANING THE SUV WHEN I REALIZE THAT THE PASSENGER SEAT LACKS A TURNILLO AND SAFETY BELTS OF DEFECTS ARE REMOVED. I QUICKLY CALL THE SELLER BUT NOT ANSWERED. THAT SAME DAY I INFORMED MY MECHANIC AVIA COME TO MY HOUSE, TOLD MY SUV HAS A WATER LEAK AND BURNED IN THE MUFFLER, WHEN MY CHECK MECHANIC TELLS ME IS NOT WATER IS OIL, AGAIN I CONTACT THE SELLER AND I SENT HIM A TEXT MESSAGE AND DOES NOT ANSWER ME, MY MECHANIC INFORMS ME, THE TRADER CAN NOT SELL TIRE TRUCK WITH BAD QUALITY, MY SUV THE TIRE ARE WORN, NOT REALLY SAP THAT INFORMATION. UNTIL TODAY I CALL AND LEAVE A TEXT MESSAGE TO THE SELLER BUT HE DOES NOT ANSWER WHEN I CALL THE MERCHANT I END THE CALL. FOR THIS REASON I THINK I AM A VICTIM OF FRAUD. PLEASE ASK FOR HELP BECAUSE NOW I HAVE NO CAR AND NOT THINK IT'S SURE I USE THE SUV IN THESE CONDITIONS, ANOTHER THING I WANT TO ADD ON THE WATER LEAK, THE REALITY IS THAT THE RADIATOR IS BROKEN, THE SELLER LIED TO ME DECEIVED ME, THE ME I SWINDLED. THAT DAY WHEN I GOT HOME IT WAS NIGHT, I WHEN I GET HOME CHECK THE PART OF THE FRONT OF THE SUV, THE PART WHERE THE ENGINE IS, THE WATER RESERVOIR HAD NO WATER, FOR ME THAT WAS STRANGE AND CONTACT THE SELLER, I TOLD THE SALESMAN THAT THE WATER RESERVOIR HAD NO WATER, THE SELLER TOLD ME THAT WAS NORMAL.
NHTSA complaint #10919872 — an unverified report by a vehicle owner.
at 173,000 milesSicklerville, NJFire
ENGINE
ON TUESDAY, AUGUST 25, 2015, I WAS ON MY WAY TO A WORKSHOP FOR MY JOB ON ROUTE 73 IN BERLIN, NEW JERSEY. I HAD STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN, I PROCEEDED TO GO. THE CAR STALLED OUT ALL THE LIGHTS ON THE DASH BOARD BLINKED ON AND OFF AND THE CAR SHUT COMPLETELY OFF. THEN WHITE SMOKE CAME OUT FROM UNDER THE HOOD. SO AS I WAS SITTING CONTEMPLATING WHAT TO DO NEXT. I LOOKED UP AND THE DRIVER IN THE CAR NEXT TO ME STARTED YELLING THAT THERE WAS FIRE UNDERNEATH THE CAR. I IMMEDIATELY EXITED THE CAR AND CROSSED THE STREET ON A BUSY HIGHWAY. WHEN I REACHED THE OTHER SIDE OF THE STREET. PITCH BLACK SMOKE ALONG WITH RED FLAMES BILLOWED OUT FROM UNDER THE HOOD. AFIRE RESCUE TRUCK ARRIVE AND IMMEDIATELY USED A FIRE EXTINGUISHER TO DOUSE THE FIRE. THEN, THE FIRE TRUCKS AND POLICE CAME TO FOLLOW UP. THE FIREMAN LIFT THE HOOD UP AND ALLOWED ME TO VIEW THE DAMAGE. THE BATTERY ALONG WITH OTHER ITEMS ON THE ENGINE WAS MELTED LIKE CANDLE WAX. THE CAR WAS TOWED AWAY, HOWEVER AS THE CAR WAS PLACED ON THE FLATBED OF THE TRUCK, MY TRUCK STARTED SMOKING AND FLAMES WERE SHOOTING FROM UNDER THE CAR. CAR HAS BEEN DECLARED TOTALED. THAT WAS A VERY SAD DAY FOR ME.
NHTSA complaint #10760621 — an unverified report by a vehicle owner.
at 85,000 milesPlant City, FL
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNDETERMINED SPEED, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE REMEDY TO INSTALL A TRAILER HITCH WAS INADEQUATE AND WOULD NOT IMPROVE THE SAFETY OF THE VEHICLE. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10743695 — an unverified report by a vehicle owner.
at 95,000 milesDaly City, CAFire
ENGINE
TL* THE CONTACT OWNED A 2004 JEEP LIBERTY. WHILE DRIVING 50 MPH, SMOKE AND SPARKS APPEARED FROM THE ENGINE COMPARTMENT. APPROXIMATELY FIVE MINUTES LATER, THE VEHICLE BURST INTO FLAMES. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE CONTACT WAS ABLE TO SAFELY EXIT THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 09/10/15*LJ UPDATED 10/26/2017
NHTSA complaint #10726939 — an unverified report by a vehicle owner.
at 150,000 milesLOS Angeles, CAFire
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT A WHITE CLOUDY SMOKE EMITTED FROM THE FRONT OF THE VEHICLE AND INTO THE INNER COMPARTMENT. THE CONTACT NOTICED SPARKS AND PULLED OVER TO THE SIDE OF THE ROAD AS A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) YEARS AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. MA 10/25/15
NHTSA complaint #10705434 — an unverified report by a vehicle owner.
at 154,000 milesDoral, FL
ENGINE
THIS VEHICLE IS GIVING ME A BUNCH OF PROBLEM IN THE SUSPENSION, THE FIRST PROBLEM IS WITH THE FRONT WHEEL BALL JOINTS WHICH IS A RECALL, I TOOK IT TO THE DEALER AND THEY SAID IT WAS FIXED YEARS AGO BUT HOW CAN IT BE FIXED AND STILL DEFECTIVE? THEY ACCEPT THE CONDITION AND WERE WILLING TO REPAIR BUT ONLY THE LOWER BALL JOINTS BUT THEY SAID I HAVE TO PAY FOR THE UPPER BALL JOINTS WHICH IS OVER $1000, I DID NOT DO IT AND THE CAR DRIVES VERY UNSAFE, THERE IS A HEAVY VIBRATION IN THE WHEEL WHEN DRIVING OVER 30 MILES, ALSO THE BACK TIRES GOT WORN OUT EVERY 2 MONTHS AND I HAVE TO CHANGE THEM AND THEY SAID WILL CALL ME WHEN THE PART FROM THE FUEL TANK WILL BE AVAILABLE TO CHANGE IT BUT HASN'T HAPPEN YET IN MORE THAN 5 MONTHS.
NHTSA complaint #10672404 — an unverified report by a vehicle owner.
at 164,000 milesAustin, TX
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE HAVING MAINTENANCE PERFORMED BY THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT AND REAR CONTROL ARMS AND BALL JOINTS WERE CORRODED. IN ADDITION, THE CONTACT MENTIONED THAT THE POWER STEERING AND GASKET VALVE COVERS HAD TO BE REPLACED MULTIPLE TIMES FOR A RECURRING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.
NHTSA complaint #10670302 — an unverified report by a vehicle owner.
at 192,260 milesWoodstown, NJ
ENGINE
ON NUMEROUS OCCASIONS INCLUDING TODAY, MY 2004 JEEP LIBERTY HAS FALLEN OUT OF GEAR. PREVIOUSLY I WAS ON THE HIGHWAY DOING ABOUT 60 MPH AND THE CAR SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. TODAY THE MOST RECENT INCIDENT I WAS LEAVING WAWA TO GET COFFEE AND ON MY WAY TO WORK, AT THE RED LIGHT THE CAR WAS IN DRIVE, FOOT ON BRAKE AS ONE WOULD NORMALLY DO. WHEN THE LIGHT SWITCHED TO GREEN I LIGHTLY TAPPED THE ACCELERATOR/GAS PEDAL AND THE CAR SAT THERE FOR A MOMENT WITHOUT MOVING AGAIN AS IF IT WAS IN NEUTRAL. SO I PRESSED THE GAS PEDAL AGAIN ONLY THIS TIME THE CAR STARTED TO REVERSE, AS THE GEAR SHIFT CLEARLY SHOWED THAT I WAS AGAIN IN DRIVE. THIS IS VERY DANGEROUS, THANK GOD BOTH TIMES THIS HAS OCCURRED THAT NO OTHER VEHICLE WAS BEHIND ME OR ELSE THEY MAY HAVE BEEN A FATAL ACCIDENT ESPECIALLY WHEN I WAS ON THE HIGHWAY. I HAVE READ ONLINE NUMEROUS ACCOUNTS WHERE THIS HAS HAPPENED TO OTHER JEEP OWNERS I AM VERY DISSATISFIED THAT IT SEEMS THERE WAS NO RECALL WITH THIS ISSUE AS FAR AS MY RESEARCH SHOWS. I DO HOPE THAT SOME ONE SINCERELY TAKES THE TIME TO LOOK OVER THE DATA AND ANY OTHER OCCURRENCES OF THIS ISSUE. *TR UPDATED 3/17/16
NHTSA complaint #10669448 — an unverified report by a vehicle owner.
Plymouth, IN
ENGINE
CAR SMOKES AND SMOKE COMES INSIDE THE CAR. IT IS EXTREMELY NOTICEABLE WHEN IT IS SITTING STILL CAR FILLED UP WITH SMOKE.
NHTSA complaint #10662124 — an unverified report by a vehicle owner.
Bronx, NY
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL CAP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10654332 — an unverified report by a vehicle owner.
at 40,000 milesWoodstock, IL
ENGINE AND ENGINE COOLING
DURING A ROUTINE OIL CHANGE IT WAS NOTED THAT THE SUSPENSION AND OIL PAN WERE EXCESSIVELY RUSTED.
NHTSA complaint #10641169 — an unverified report by a vehicle owner.
at 130,000 milesBronx, NY
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10638609 — an unverified report by a vehicle owner.
at 89,900 milesSpringfield, VA
ENGINE AND ENGINE COOLING
AIR CONDITIONING STOPPED WORKING AND SHORTLY AFTER VEHICLE BEGAN MAKING GROUNDING NOISE. SMELL OF BURNING RUBBER/PLASTIC COMING FROM VEHICLE. A/C COMPRESSOR NEEDS TO BE REPLACED ALONG WITH ORIFICE TUBE. MECHANIC SAYS IT IS SURPRISING I EVEN MADE IT HOME. UPON RESEARCH, I FIND THAT THIS IS A COMMON ISSUE WITH THE 2004 JEEP LIBERTY.
NHTSA complaint #10608030 — an unverified report by a vehicle owner.
Oldsmar, FL
ENGINE AND ENGINE COOLING
THERE IS A RECALL ON THIS VEHICLE THAT CAUSES FIRE WHEN HIT FROM BEHIND. JEEP/CHRYSLER HAS APPROVED THIS RECALL, AND SENT LETTERS OUT FIVE MONTHS AGO. THEY STILL HAVE NOT MOVED FORWARD WITH FIXING ANY JEEPS.
NHTSA complaint #10588859 — an unverified report by a vehicle owner.
at 98,200 milesAdjuntas, PRFire1 injured
ENGINE
ON THE 18TH OF JANUARY OF 2014, I WAS DRIVING BACK HOME ON A RURAL ROAD WHERE THE SPEED LIMIT IS 25MPH AND I WAS DRIVING AROUND 15 MPH BECAUSE THE ROAD DOESN'T HAVE AN ADEQUATE PAVEMENT, WHERE THERE IS ALOT OF POT HOLES. MY 2004 JEEP LIBERTY ON A SMALL HILL, CAME TO A SUDDEN STOP SHUTTING ALL THE SYSTEM WHICH TURNED THE VEHICLE OFF. I ATTEMPTED TO TURN THE CAR BACK ON, BY TURNING THE SWITCH AND IT WOULDN'T TURN ON. I WAITED APPROXIMATELY 3 MINUTES WHEN I SAW A THICK BLACK SMOKE COMING FROM THE HOOD. I ATTEMPTED TO REACT QUICKLY AND SAW THAT THE DOORS WERE CLOSED SHUT. I FORCED THE DOOR TO OPEN AND RAN QUICKLY TO THE FRONT OF THE VEHICLE. I LIFTED THE HOOD AND IT WAS STEAMING HOT THAT IT BURNED MY FINGERS, I THEN OPENED THE HOOD AND WITNESSED THAT THE VEHICLE'S MOTOR WAS COMPLETELY IN SMOKE. I BEGAN TO CAR 911 AND STEPPED ASIDE WHEN FLAMES STARTED TO COME OUT FROM THE MOTOR. IN LESS THAN 8 MINUTES THE CAR WAS COMPLETELY IN FIRE. BOTH POLICE AND FIRE DEPARTMENT ASSISTED ME DURING THIS TRAGIC EVENT. I HAVE BOTH REPORTS TO EVIDENCE THE EVENTS THAT HAD OCCURRED. I HAVE ATTEMPTED VARIOUS TIMES TO CONTACT CHRYSLER WITHIN MY LOCAL AREA AND HAVE NOT RECEIVED ANY RETURN CALL FROM THEM, WHILE THEY HAVE INDICATED THAT THEY WILL SEND A INSPECTOR TO VERIFY THE VEHICLE, I LEFT ALL OF MY PERSONAL DETAILS AND AM STILL WAITING FOR THEIR VISIT. I HAVE BEEN WAITING AND I HAVE CONTINUED TO CALL THEM IN EFFORT TO HAVE AN INSPECTOR TO VERIFY MY LOSS KNOWING THAT THE CAR IS STILL WITHIN THE VEHICLE GUARANTEED, STILL I HAVE NOT RECEIVED ANY RESPONSE AFTER A TWO MONTHS OF THE INCIDENT. HERE, I HAVE NOT ONLY SUFFERED FROM MATERIAL LOSS BUT ALSO CHRYSLER IN MY AREA DOES NOT DEMONSTRATE CORPORATE RESPONSIBILITY NOR CUSTOMER SATISFACTION OR CONCERN FOR THEIR STATE OF BEING.
NHTSA complaint #10568782 — an unverified report by a vehicle owner.
at 10,500 milesCortlandt Manor, NY
ENGINE
ENGINE OVERHEATED ON THE HIGHWAY MECHANIC SAID THAT THE JEEP HAD A BLOWN HEAD GASKET.
NHTSA complaint #10545990 — an unverified report by a vehicle owner.
at 95,000 milesWest Simsbury, CTCrash
ENGINE
WE WERE AT A BERRY FARM PICKING RASPBERRIES, WE LOOKED UP AND SAW OUR VEHICLE ROLLING TOWARDS US. THE TRANSMISSION MUST OF POPPED OUT GEAR(PARK) THE CAR CONTINUED GAINING SPEED DOWN THE HILL AS IT SLAMMED INTO A TREE.
NHTSA complaint #10524146 — an unverified report by a vehicle owner.
at 138,000 milesHallandale Beach, FL
ENGINE
I HAD BEEN HAVING THIS PROBLEM AROUND THREE WEEKS AGO, AT HOT WEATHER I TURN THE A\C ON, AND AFTER 10 MINUTES THE ENGINE STARTS REHEATING, I ALREADY TAKE IT TO THE CHRYSLER JEEP DEALER, AND THEY TOLD ME THAT THEY DON'T KNOW WHAT HAPPENS THAT EVERYTHING IS OK, MY HUSBAND EVEN SCAN THE CAR AND HE GOT THE PO480, AND THEY SAID THAT NO EVERYTHING IS OK, I TOLD THEM THE SITUATION THAT IM WORRY ABOUT THE REHEATING CAUSE THREE DAYS AGO I HAS AT THE I95 AT 65 MPH, AND IT STARS REHEATING VERY FAST, I JUST PULL OVER THE CAR , BUT IT CAN START A FIRE UNDER THE HOOD OR SOMETHING I SAW A LOT OF SMOKE, I TOLD THEM, AND THEY SAID THAT THEY COULDN'T FIND ANYTHING THAT EVERYTHING IS OK. SO IF JEEP ITSELF CANT NOT FIND THE PROBLEM , WHO CAN.....? THEY SAID ....WE DON'T KNOW!!!!! THIS IS A VERY WEIRD SITUATION , THAT THE JEEP ITSELF CAN NOT FIND A PROBLEM IN A CAR THAT THEY MAKE.
NHTSA complaint #10524245 — an unverified report by a vehicle owner.
at 109,000 milesPrairie Village, KS
ENGINE
THREE WEEKS AFTER PURCHASING THIS VEHICLE USED, THE CAR BEGAN HICCUPPING OR LURCHING WHILE IDLING, AND HAD DIFFICULTY ACCELERATING FROM SECOND TO FIRST GEAR. MECHANIC CHECKED ERROR MESSAGE INDICATING CYLINDER MISS FIRE AND FOUND THAT ALL SPARK PLUGS AND ONE COIL NEEDED TO BE REPLACED. PROBLEM CONTINUED AND CHECK ENGINE LIGHT WENT ON. SAME MECHANIC CHECKED ERROR MESSAGE INDICATING CYLINDER MISS FIRE, AND FOUND RUBBER GASKET ON COOLANT TANK MANGLED CAUSING COOLANT TO SPLATTERED OVER ENGINE. REPLACED CAP. I TOOK A 1200 HIGHWAY TRIP WITH NO PROBLEM. AFTER I RETURNED AND RESUMED LOW SPEED STOP AND GO DRIVING, THE PROBLEM RESUMED. THIS TIME, THE CHECK ENGINE ALSO INDICATED CYLINDER MISFIRE, BUT A HOSE EXITING COOLANT TANK WAS RUPTURED LEAKING COOLANT DIRECTLY ON TO THE SAME CYLINDER THAT HAD ALREADY BEEN REPLACED. THINKING WE HAD FINALLY SOLVED THE PROBLEM, THE HOSE WAS REPLACED, THE CYLINDER REMOVED AND CLEANED, BUT LEAKAGE UNDER CAR AND SPLATTERED OVER ENGINE CONTINUED. CAR IS LURCHING ESPECIALLY WHEN ACCELERATING UPHILL, AND CHECK ENGINE LIGHT IS FLASHING ON AND OFF. THERE IS A HISSING NOISE AFTER I TURN OFF THE ENGINE. MY LICENSE PLATE HAS EXPIRED AND I CAN'T RE-NEW UNTIL MY EXHAUST IS TESTED, WHICH THEY WILL NOT DO IF THE CHECK ENGINE LIGHT IS ON. WHAT AM I SUPPOSED TO DO?
NHTSA complaint #10523548 — an unverified report by a vehicle owner.