2004 Jeep Liberty steering problems

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I have a 2004 Jeep Liberty and while DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. I got woke up this morning with the alarm going off.. no one was around the Jeep.. I know this because I have security cameras.. my husband check the fuse box and inside they were water in the fuse box..which it rain last night and I don’t know how it is getting wet.. my lights are wanted to stay on. And when I turn the ignition off my Jeep off wants to continue running.. I have had it to several different mechanics and no one seems to know exactly what the problem is.. please help me fix this problem..

NHTSA complaint #11586050 — an unverified report by a vehicle owner.

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Control arm just instantly broke while I was driving down the highway. I didn't know about the recall till I seen it on web site so no authorities were contacted.

NHTSA complaint #11425600 — an unverified report by a vehicle owner.

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THE STEERING GEAR IS COMING APART AND IS SLIPPING WHICH CAUSES IT TO FEEL LIKE YOU'RE DRIVING SIDEWAYS DOWN THE ROAD. THE WINDOWS WILL NOT GO DOWN WITHOUT MAKING A HORRIBLE NOISE AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED. AFTER DRIVING THE JEEP IT SMELLS LIKE ITS BEEN ON FIRE.

NHTSA complaint #11300731 — an unverified report by a vehicle owner.

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MY STEERING WHEEL IS HARD TO TURN MAKES A LOUD NOISE SHEATHED MY CAR IS WARMED UP OR NOT IT HAS POWER STEERING

NHTSA complaint #11290232 — an unverified report by a vehicle owner.

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MANUFACTURERS RECALL: MY VEHICLE MAKES A SERIOUS VIBRATION IN THE STEERING WHEEL AND A LOUD HUMMING NOISE WHEN I DRIVE DOWN THE ROAD. IT PULLS TO THE RIGHT TERRIBLY AND WEARS OOT MY TIRES CONSTANTLY. IT FISH TALES WHEN I ACCELERATE THE GAS PETAL AND ALSO WHEN I TAKE MY FOOT OFF OF THE GAS. IT WALKS THE ROAD. AND FEELS UNSTABLE WHEN U REACH 60MPH. IT FEELS VERY UNSAFE AND DOES IT'S OWN THING WHEN WE ARE DRIVING . IT JUST GOES ALL OVER THE ROAD .THE RESULTS ARE THE SAME WHETHER IT'S BEING DRIVEN IN THE CITY OR HIGHWAY. UNPREDICTABLE MY VEHICLE HAS BEEN RECALLED BY CHRYSLER U38 IS THE RECALL NUMBER AND IT'S OFF THE RECALL EXPANSION OF 12V-085

NHTSA complaint #11253317 — an unverified report by a vehicle owner.

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TURNING WITH NOISE ON THE FREEWAY AND STREET. CLICKING WHEN PUSHING BRAKES.

NHTSA complaint #11220956 — an unverified report by a vehicle owner.

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BROKEN RIGHT REAR CONTROL ARM. ALMOST CAUSED A MAJOR ACCIDENT,ALSO BROKE UNIVERSAL JOINT. NOW THAT I FIXED THOSE ISSUES , STEERING ON THE FRONT NOW IS GOING OUT

NHTSA complaint #11197004 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AND MAKING TURNS, THE STEERING WHEEL MADE A LOUD GRINDING NOISE. THE NOISE WAS ALSO HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CROWN CHRYSLER DODGE JEEP RAM GREENSBORO AT (336) 790-9850 (LOCATED AT 3710 W WENDOVER AVE, GREENSBORO, NC 27407) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11122095 — an unverified report by a vehicle owner.

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"TAKATA RECALL" PULLS HARD TO RIGHT AND LEFT STEERING IS LOOSE HARD TO KEEP ON ROAD BAD BALL JOINTS AND STEERING RACK ALL HAVING TO DO WITH STEERING.

NHTSA complaint #11120039 — an unverified report by a vehicle owner.

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"TAKATA RECALL" I DON'T UNDERSTAND WHY MY JEEP LIBERTY HAS ALL RECALL PROBLEMS YET NHTSA SAYS NOT FOR MY VIN #

NHTSA complaint #11120054 — an unverified report by a vehicle owner.

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65 MPH,HIGHWAY.LOST CONTROL,NO STEERING ABILITY AT ALL.COASTED CAR TO PARK ALONG FREEWAY SHOULDER,TO AVOID ACCIDENT AND BEING HIT BY A TRUCK.

NHTSA complaint #11012477 — an unverified report by a vehicle owner.

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I HAVE HAD THE FRONT LOWER BALL JOINTS REPLACED TWICE ON MY 2004 JEEP LIBERTY. I WAS DRIVING BOTH TIMED IT HAS HAPPENED COSTING ME TOW AND REPAIR COSTS. I FEEL I SHOULD HAVE BEEN NOTIFIED ABOUT THE DANGEROUS SAFETY RECALL ON THIS VEHICLE. I AM NOW AFTER LEANING THAT IT ALSO HSSV12 RECALLS AND SAFETY ISSUES INCLUDING THE GAS TANK AND SUSPENSION AND STABILITY OF MY VEHICLE AM AFRAID TO EVEN DRIVE IT OUT IF CONCERN FOR MINE AND OTHERS SAFETY. I AM A 62 YEAR OLD FUDABLRD WOMAN AND NEED THIS VEHICLE FIXED AND BROUGHT UP TO SAFETY STANDARDS. PLEASE TELL ME WHAT AND WHERE TO DO TO GET ISSUES RESOLVED. THANK YOU

NHTSA complaint #10872575 — an unverified report by a vehicle owner.

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ON MY 2004 JEEP LIBERTY I HAVE HAD THE LOWER FRONT BALL JOINTS REPLACE A FEW YEARS BACK BY THE F23 RECALL. THIS WEEK AS I WAS REPLACING UPPER CONTROL ARMS, WHICH COME PRE ASSEMBLED WITH THE BALL JOINT, I NOTICED THE BOOTS FOR THE LOWER BALL JOINTS WERE AGAIN DAMAGED. I ALSO NOTICED THAT THERE IS A LOUD NOISE WHEN GOING OVER UNSMOOTH SURFACE ROADS, ETC. I AM THINKING THIS COULD BE CAUSED BY THE REAR UPPER CONTROL ARM. NOW I'M NOT A PROFESSIONAL MECHANIC, BUT COMMON SENSE TELLS ME THAT THE ENGINEERING ON THE SUSPENSION HAS BEEN COMPROMISED. I CONTACTED CHRYSLER, WHO TOLD ME TO CONTACT A DEALER, WHO TOLD ME THEY WOULD GET BACK TO ME ON THIS PROBLEM. I ALSO EXPERIENCED MULTIPLE WINDOW REGULATOR PROBLEMS, ALONG WITH RECALLS ON THE AIR BAGS SYSTEM AS WELL AS GAS TANK PROTECTION RECALLS.

NHTSA complaint #10838172 — an unverified report by a vehicle owner.

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FRONT PASSENGER SIDE, LOWER BALL JOINT HAS FAILED (AGAIN) EVEN AFTER REPLACED BY RECALL # 06V288000... TAKING A LEFT HAND TURN ON A CITY STREET AND IT BLEW OUT, THANKFULLY I WAS ABLE TO PULL OVER INTO A BUS STOP. DEALERSHIP IS REFUSING TO COVER THEM UNDER WARRANTY. NHTSA ACTION NUMBER :EA06008

NHTSA complaint #10816683 — an unverified report by a vehicle owner.

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HEARD SOME KIND OF POP, THEN SOME GRINDING WHEN HOLDING THE BRAKE DOWN AND TURNING THE WHEEL. TOOK CAR TO MY REGULAR MECHANIC. THEY FOUND ALL 4 BALL JOINTS BOOTS PERFORATED & HANDED ME A RECALL NOTICE FOR LOWER BALL JOINTS ONLY THAT WAS FROM SEPT. 2006. I PURCHASED THE VEHICLE JAN. 2006 & NEVER REC'D THIS RECALL. EVEN WHEN I WENT TO THE DEALER FOR THE FUEL TANK RECALL ON 7/11/15, THEY DIDN'T NOTIFY ME OF IT. I WENT ON MOPAROWNERCONNECT.COM & IT SHOWS THIS RECALL AS REPAIRED, WHICH OBVIOUSLY ISN'T POSSIBLE. ACCORDING TO AUDOMD.COM THERE ARE SEVERAL ISSUES RELATED TO THIS VEHICLE THROUGH DIFFERENT MANUFACTURERS. I HAVE AN APPT. SET UP AT THE DEALER NEXT WEEK & DEPENDING ON WHAT THEY SAY ABOUT FIXING ALL THE BALL JOINTS AND CHECKING FOR OTHER SAFETY CONCERNS, I MAY BE SENDING IN ANOTHER COMPLAINT.

NHTSA complaint #10747145 — an unverified report by a vehicle owner.

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WHILE PULLING INTO A PARKING LOT, THE LEFT LOWER BALL JOINT SEPARATED AND DESTROYED ITSELF, THE LEFT UPPER CONTROL ARM,THE LEFT CV JOINT AND THE ALIGNMENT. HAD WE BEEN TRAVELING AT HIGHWAY SPEED WE WOULD HAVE BEEN IN A SEVERE ACCIDENT. THIS PROBLEM WAS COVERED UNDER A PREVIOUS RECALL HOWEVER WE WERE NEVER NOTIFIED OF THIS AT THE TIME WE PURCHASE THE VEHICLE AND WAS TOLD THAT THE RECALL HAS BEEN CLOSED WITH NO RECOURSE FOR REIMBURSEMENT FOR THE REPAIRS DONE AND NO RECOURSE TO HAVE THE OTHER SIDE REPAIRED. UPDATED 11/30/2017

NHTSA complaint #10735254 — an unverified report by a vehicle owner.

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I WAS DRIVING ON HWY 620S APPROXIMATELY 65 MPH AND MY REAR END BEGAN JERKING FROM THE RIGHT TO THE LEFT AND I ALMOST ENDED UP IN THE DITCH AND I WAS VERY SCARED. RECALL L27 WAS ISSUED IN 2012 BUT JEEP WILL NOT HELP ME. I HAVE BEEN CALLING AND FOR MONTHS WITH THIS COMPLAINT AND PROBLEM I HAD BEEN HAVING BUT I WAS TOLD JEEP WOULD ONLY COVER JEEPS THAT RESIDED IN "SALT STATES". I'VE SPOKEN WITH SEVERAL CUSTOMER CARE REP'S WITH JEEP AND ON MAY2ND THAT THERE WAS ACTUALLY 3 STIPULATIONS TO THIS RECALL: 1. I NEEDED TO LIVE IN A SALT STATE 2. THE STATE WHERE MY JEEP WAS BUILT/MADE AT 3. WHAT YEAR MY JEEP WAS. I SPOKE WITH 2 REPRESENTATIVES THAT COULD NOT TELL ME WHAT STATE MY JEEP WAS BUILT/MADE IN WITH MY VIN #. I FOUND THIS STRANGE, THEY SHOULD KNOW THIS INFORMATION. THE 3RD PERSON [XXX] ON MAY 2, 2015 WAS ABLE TO INFORM ME MY JEEP WAS BUILT IN TOLDEO, OHIO AND I WAS REFERRED TO ANOTHER # [XXX]. [XXX] TOLD ME MY VIN# WAS NOT CONSIDERED A "NO OPEN RECALL". I'VE BEEN LAID OFF MY LAST 2 JOBS AND CAN'T AFFORD TO HAVE THIS REPAIRED. I'M SCARED I'M GOING TO LOSE CONTROL OF MY CAR AND END UP KILLED OR KILLING SOMEONE ELSE. PLEASE HELP ME... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10714235 — an unverified report by a vehicle owner.

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VEHICLE VIBRATES AT ANY SPEED AND WORSENS UPON BRAKING. HAVE HAD ALIGNMENT DONE 3 TIMES AND ALIGNMENT KEEPS FAILING. TIRES ARE ALL NEW. HAVE HAD THE CAMBER AND CASTERS REPLACED IN FRONT, DID NOT HELP VIBRATION. BRAKES HAVE BEEN REPLACED, VIBRATION PERSISTS. VIBRATION IS SO POWERFUL UPON BRAKING THAT STERRING WHEEL BOUNCES OUT OF MY HANDS. THE VIBRATION WHEN DRIVING SOUNDS LIKE I HAVE A FLAT TIRE.

NHTSA complaint #10706581 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE HAVING MAINTENANCE PERFORMED BY THE DEALER, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE FRONT AND REAR CONTROL ARMS AND BALL JOINTS WERE CORRODED. IN ADDITION, THE CONTACT MENTIONED THAT THE POWER STEERING AND GASKET VALVE COVERS HAD TO BE REPLACED MULTIPLE TIMES FOR A RECURRING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.

NHTSA complaint #10670302 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT OF VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE FRONT CONTROL ARM WOULD NEED REPLACING. THE VEHICLE WAS NOT FURTHER REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (STRUCTURE).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA complaint #10568512 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BEGAN TO MOVE UP AND DOWN INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE STEERING WHEEL POSITION LOCKING MECHANISM HAD FAILED AND CAUSED THE STEERING WHEEL TO MOVE OUT OF POSITION. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000.

NHTSA complaint #10568255 — an unverified report by a vehicle owner.

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2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK COULD EXPLODE IF HIT FROM REAR AND TRAILER HITCH NEEDS TO BE INSTALLED TO PROTECT GAS TANK. *SMD THE CONSUMER HAD THE HITCH INSTALLED, BY A COMPANY THAT WAS RECOMMENDED BY CHRYSLER. HOWEVER, SEVERAL DAYS LATER, THE CONSUMER RECEIVED A CALL FROM CHRYSLER SAYING THE HITCH THAT WAS INSTALLED WAS THE WRONG ONE, AND HE WOULD NOT BE GETTING REIMBURSED. ALSO, THE POWER STEERING PUMP FAILED.

NHTSA complaint #10566137 — an unverified report by a vehicle owner.

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THERE WAS A LOUD POP AND THE FRONT WHEEL STARTED WOBBLING AND I COULD NOT MOVE THE CAR, AND ACCORDING TO OPELIKA FORD CHRYSLER DODGE JEEP, MY LOWER BALL JOINT BROKE . MY COMPLAINT: MY VEHICLE HAS BEEN AT THE DEALERSHIP IN OPELIKA, AL FOR A MONTH WITH PROMISES OF THE PARTS COMING IN, BUT AS OF TODAY, 2/25/2014, ARE STILL NOT THERE. ALTHOUGH, THE DEALERSHIP IS COVERING THE CHARGE, HAD I KNOWN IT WAS GOING TO TAKE THIS LONG, I'M SURE I COULD HAVE HAD IT REPAIRED WITH ALL OF THE RENTAL CAR EXPENSES I HAVE INCURRED. THIS IS HARSH LESSON ABOUT DEALING WITH A DEALERSHIP. THANK YOU.

NHTSA complaint #10565771 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING BECAME INOPERABLE AND MADE IT DIFFICULT FOR THE CONTACT TO TURN THE STEERING WHEEL. THE CONTACT ADDED POWER STEERING FLUID TO THE VEHICLE AND THE FAILURE CEASED. TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. UPDATED 3/31/14

NHTSA complaint #10565806 — an unverified report by a vehicle owner.

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SUDDENLY HAD A HARD TIME TURNING CAR. CHECKED POWER STEERING AND IT WAS EMPTY. I PUT SOME IN AND NOTICED THERE WAS A LEAK. NOTHING LEADING UP TO THIS POINT INDICATED A LEAK.

NHTSA complaint #10561535 — an unverified report by a vehicle owner.

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IGNITION SWITCH FAILED WITHOUT WARNING WHILE TRANSPORTING DISABLED PERSON. AGAIN!!!!! THIS IS THE 2ND TIME THIS SAME PART HAS FAILED ON THIS VEHICLE - IT IS A TINY, SMALL "POT METAL"/NYLON PART THAT IS A WEAK LINK IN THIS SUPPOSEDLY OTHERWISE STURDY RIG, AND THE ONLY FIX AFTER ALL THIS TIME OF REPEATED FAILURES IS TO REPLACE THE ENTIRE STEERING COLUMN, RATHER THAN ONLY THE OFFENDING PART, AGAIN. THIS YEAR, THE PART LASTED FOR FAR LESS TIME THAN THE ORIGINAL PART - FOR ONLY 4 YEARS AND 48,000 MI. IT IS A DANGEROUS SITUATION WHEN A CAREFUL AND CONSCIENTIOUS DRIVER IS UNABLE TO RELY ON A VEHICLE USED TO TRANSPORT A WHEELCHAIR-BOUND PERSON. THIS JEEP IS A ONE-OWNER VEHICLE AND IS REGULARLY MAINTAINED AND CARED FOR BY THE DEALERSHIP AND OTHER AUTHORIZED SERVICE CENTERS. (IN 2009, IT TOOK MONTHS TO GET THE PART) THIS ISSUE SHOULD BE CONSIDERED FOR RECALL. THE THING IS NOT GOING TO EXPLODE AND KILL SOMEONE, BUT LEAVING OCCUPANTS VULNERABLE (WITH NO WARNING) IS STILL A SERIOUS SECURITY ISSUE.

NHTSA complaint #10533714 — an unverified report by a vehicle owner.