16 of the
311 complaints about the 2000 Jeep Wrangler are about the
airbag system — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
52,575 miles.
TL* THE CONTACT OWNS A 2000 JEEP WRANGLER. WHILE DRIVING 60 MPH AND ATTEMPTING TO AVOID COLLIDING WITH ANOTHER VEHICLE, THE CONTACT'S VEHICLE CRASHED INTO A ROCK WALL BARRIER. THE FRONT DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. THE DRIVER EXPERIENCED MINOR SORENESS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE BUMPER AND THE FRAME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 139,000.
NHTSA complaint #11102290 — an unverified report by a vehicle owner.
Coral Sprongs, FL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FOR AS LONG AS I CAN REMEMBER THE AIR BAG LIGHT HAS COME ON AND REMAINED ON. I HAVE ALWAYS FIGURED IT WAS JUST A PROBLEM WITH THE LIGHT. I WAS RECENTLY TOLD THAT IF THE WARNING LIGHT IS ON THE AIR BAG WILL NOT WORK. I DID NOT FIND ANY RECALLS REGARDING AIR BAGS BUT I SEE VARIOUS COMPLAINTS REGARDING AIR BAGS IN THE JEEP WRANGLER AND THIS CONCERNS ME. I AM PRINTING THESE COMPLAINTS AND BRINGING THE VEHICLE TO A DEALER BEFORE SELLING IT. I WANT TO ASSURE THE SAFETY OF ANY FUTURE DRIVERS.
NHTSA complaint #10204471 — an unverified report by a vehicle owner.
at 40,550 milesBath, ME
AIR BAGS:FRONTAL
WHILE BACKING OUT OF A PARKING SPOT AT LOCAL SHOPPING CENTER THE STEERING WHEEL FELT AS IF IT BOUND UP AND AN SPRING SOUND OCCURRED AND THE AIRBAG LIGHT CAME ON. AS IT WAS TO LATE TO CONTACT THE DEALER I CALLED THEM ON MONDAY MORNING AND THEY ARRANGED FOR ME TO HAVE IT CHECKED ON TUESDAY. ON INVESTIGATION THEY FOUND THE AIRBAG CLOCK SPRING TO BE BROKEN AND ORDERED THE PART, WHICH I PAID FOR. ON THURSDAY I DROVE MY JEEP BACK TO THE DEALER TO HAVE THE SPRING REPLACED AND ALTHOUGH THE SPRING WAS BROKEN IT DID NOT FIX THE PROBLEM AND THE SERVICE WRITER TOLD ME IT WAS A CHAFFED WIRE IN THE STEERING COLUMN AND THAT THE AIRBAG SHOULD HAVE DEPLOYED BUT IT DID NOT! SHE THEN TOLD ME THAT IT WOULD COST ME TO $500 TO $1600 TO REPAIR THE PROBLEM. I ASSUMED THIS WAS A SAFETY RELATED ITEM AND AS SUCH SHOULD HAVE BEEN COVERED . SHE CHECKED WITH THE DISTRICT REP FOR CHRYSLER LATER IN THE DAY AND THEY CLAIM NOTHING COULD BE DONE FOR ME ALTHOUGH THE JEEP ONLY HAS 40578 MILES ON IT AND I COULD NOT HAVE GOTTEN INTO THE STEERING COLUMN TO CHAFE THE WIRE. AS OF NOW I HAVE A LOANER VEHICLE WHILE THEY CHECK INTO HOW TO PROCEED.
NHTSA complaint #10173136 — an unverified report by a vehicle owner.
at 79,000 milesFlorien, LA
AIR BAGS
ABOUT A YEAR AFTER PURCHASING MY JEEP WRANGLER I NOTICED THAT MY AIRBAG LIGHT WOULD COME ON FOR A WHILE AND THEN GO OUT REPEATEDLY. I THOUGHT THAT IT WAS JUST A FAULTY BULB AND FOR THE MOST PART IGNORED IT. THEN IT STARTED STAYING ON ALL THE TIME, SO YESTERDAY, AFTER THE HORN QUIT AND ALL THE FUSES WERE INTACT, I HAD IT CHECKED,BY A MECHANIC. THE MECHANIC STATED THAT IT'S FAILURE WAS BEING CAUSED BY A FAULTY CLOCKSPRING WHICH IS A COMMON PROBLEM ON JEEP WRANGLERS. AND AFTER RESEARCHING THIS ON THE INTERNET, I FOUND THIS TO BE CORRECT. HOWEVER I ONLY SEE WHERE THE RECALL IS LISTED ONLY FOR PREVIOUS YEARS. BUT IF YOU READ SOME OF THE FEEDBACK LEFT ON THE JEEP WEBSITES THIS IS AN ONGOING PROBLEM. I AM GOING TO HAVE THE PART REPLACED, BUT I WOULD LIKE TO KNOW IF THE 2000 WRANGLER IS INCLUDED IN A RECALL FOR THIS PROBLEM ? THANKS.....G.D.GRAY.
NHTSA complaint #10158253 — an unverified report by a vehicle owner.
at 36,000 milesClarksville, TNCrash1 injured
AIR BAGS
MY WIFE WAS HIT IN THE RIGHT FRONT OF HER 2000 JEEP WRANGLER (SAHARA ED.) ON 12 MAR 2005. I CONTACTED DAMILER CHRYSLER, AND RATHER THAN REPLY TO ME, THEY TURNED IT OVER TO ONE OF THE LAW FIRMS WHICH HAS NOT SATISFACTORILY HANDLING THE ISSUE, NOR HAVE THEY CONTACTED ME SINCE SEPTEMBER. MY WIFE SUFFERED A BROKEN NECK, 4-BROKEN RIBS, A PUNCTURED LEFT LUNG, A 2" LACERATION ON HER HEAD REQUIRING 13 STAPLES AND MANY CUTS AND BRUISES BECAUSE THE AIR BAG DID NOT DEPLOY, CAUSING HER UPPER BODY TO GO THROUGH THE WINDOW. OUR HOSPITAL AND AIR FLIGHT COST TOTALED MORE THAN $60K. MUCH OF IT PAID BY MY HEALTH INSURANCES.
NHTSA complaint #10145937 — an unverified report by a vehicle owner.
Fletcher, NC
AIR BAGS
CONSUMER EXPERIENCING PROBLEMS WITH THE CLOCKSPRING IN HIS 2000 JEEP WRANGLER SPORT.*MR THE CONSUMER STATED THE HORN DOES NOT WORK AND THE AIR BAG LIGHT IS ON.
NHTSA complaint #10132370 — an unverified report by a vehicle owner.
at 54,000 milesVernon Hills, IL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: YESTERDAY THE AIR BAG LIGHT CAME ON I AND THE HORN STOPPED WORKING. I WAS NOT UNDER RECALL, DEALER GOING TO CHARGE CONSUMER FOR REPAIRS. LAST WEEK THE SAME THING HAPPENED WITH DODGE CARAVAN. THEY WERE BOTH CHRYSLER PRODUCTS ,AND THE DODGE HAD A RECALL. HOWEVER THE JEEP DID NOT.
NHTSA complaint #10126261 — an unverified report by a vehicle owner.
at 36,000 milesClarksville, TNCrash1 injured
AIR BAGS:FRONTAL
ON 12 MARCH 2005, MY WIFE WAS HIT HEAD-ON WHILE SITTING IN A TURN LANE IN HER 2000 JEEP WRANGLER SAHARA EDITION. THE AIR BAGS DID NOT DEPLOY, CONSEQUENTLY, MY WIFE WENT THROUGH THE DRIVER DOOR WINDOW, SUFFERING SEVERE CUTS AND BRUISES, A BROKEN NECK, FOUR BROKEN RIBS AND A COLLASPED LEFT LUNG. SINCE THEN I HAVE BEEN IN CONTACT WITH DAIMLER-CHRYSLER BUT CANNOT GET THEM TO COMMIT TO ANY WRONG, ALTHOUGH THEY KEEP TELLING ME THEY HAVE THEIR INSPECTORS LOOKING AT IT.INITIALLY, I SENT THEM PHOTOS OF THE VEHICLE AND LAST WEEK THOSE THEY SENT ME WERE IDENTICAL AS THOSE I SENT THEM WHICH ALL SHOW THE IMPACT, YET, THEY HAVE NOT TOLD ME WHAT CAUSED THE AIR BAGS NOT TO DEPLOY. ALL THOSE INJURIES SUFFERED WERE A DIRECT RESULT OF NON-DEPLOYMENT OF THE AIR BAGS. THE OTHER CARS AIR BAGS DID DEPLOY AND HE SUFFERED NO INJURIES WHATSOEVER. I ASK OF YOU TO PLEASE GIVE ME SOME INFORMATION AS A RESULT OF THIS ACCIDENT. CERTAINLY, DAIMLER-CHRYSLER SHOULD COOPERATE BUT SEEM NOT TO WANT TO BECAUSE OF THE COST OF MY WIFE'S HOSPITALIZATION AND BEING AIR-LIFTED TO THE VANDERBILT TRAUMA CENTER. THANK YOU FOR ANYTHING YOU CAN PROVIDE ME.
NHTSA complaint #10125738 — an unverified report by a vehicle owner.
Ontario, CACrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER LOST CONTROL OF THE VEHICLE, CAUSING IT TO REAR-END ANOTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES.
NHTSA complaint #10057987 — an unverified report by a vehicle owner.
Greenville, SCCrash
AIR BAGS:FRONTAL
THE CONSUMER REAR ENDED ANOTHER VEHICLE, AND THE AIR BAGS FAILED TO DEPLOY.
NHTSA complaint #10011400 — an unverified report by a vehicle owner.
at 52,575 milesLakewood, COCrash2 injured
AIR BAGS
ON FEBURARY 1, 2003, MY DAUGHTER WAS DRIVING A 2000 JEEP WRANGLER AT ABOUT 35 MPH ON A SLIGHT UP-GRADE. SHE LEFT ABOUT 20' OF STRAIGHT SKID PRIOR TO A REAR-END COLLISION. SLIGHT DEFORMATION TO THE BUMPER, A SMALL DENT AND BROKEN TURN SIGNAL LENS ON RIGHT FENDER. SHE WAS WEARING THE SEAT BELT AND SHOULDER STRAP, YET SUSTAINED A BROKEN NOSE AND BROKEN CHEEK BONE FROM HITTING THE STEERING WHEEL. NO AIRBAGS DEPLOYED. THE SHOULDER STRAP DID NOT PREVENT FORWARD MOTION. WHERE CAN I GET THIS VEHICLE EXAMINED AND WHAT INFORMATION DO YOU HAVE REGARDING THESE SPECIFIC DEVICES? THANK YOU, VERY MUCH.
NHTSA complaint #10010213 — an unverified report by a vehicle owner.
West Monroe, NY
AIR BAGS
AIR BAG SENSOR LIGHT REMAINS ON WHILE DRIVING, DEALER CONTACTED. *AK
NHTSA complaint #8010161 — an unverified report by a vehicle owner.
Washington, DC
AIR BAGS:FRONTAL
PASSENGER'S AIRBAG DIDN'T GO OFF. DEALERSHIP IS AWARE OPF PROBLEM.
NHTSA complaint #895459 — an unverified report by a vehicle owner.
Brookland, ARCrash2 injured
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING AT APPROXIMATELY 40 TO 45 MPH WHEN A 1983 FORD, F150 BACKED OUT INTO ROADWAY IN FRONT OF CONSUMER'S VEHICLE. CONSUMER HAD NO OPPORTUNITY TO SLOW VEHICLE DOWN BEFORE IT IMPACTED ON OTHER VEHICLE. PASSENGER'S AIR BAG HAD AN ON/OFF SWITCH INSTALLED IN IT DUE TO A CHILD SEAT, AND IT WAS TURNED OFF DURING THIS INCIDENT. HOWEVER, DRIVER'S AIR BAG FAILED TO DEPLOY. INSURANCE COMPANY HAS EXAMINED VEHICLE, BUT HAS NOT PROVIDED ANY INFORMATION TO CONSUMER ABOUT CAUSE OF DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #886216 — an unverified report by a vehicle owner.
Sherman, TXCrash
AIR BAGS:FRONTAL
AFTER STRICKING ANOTHER VEHICLE THAT DID NOT STOP AT A STOP SIGN. JEEP STRUCK IT AT BONE MANNER, AND NEITHER AIRBAG DEPLOYED.
NHTSA complaint #879917 — an unverified report by a vehicle owner.
Spring Hills, FL
AIR BAGS
CONSUMER WENT TO PRESS THE HORN WHEN IT DID NOT SOUND. KEPT PRESSING THE HORN PAD WHEN AIRBAG FELL OFF. APPARENTLY AIRBAG WAS NEVER BOLTED DOWN AT THE FACTORY WHICH CAUSED IT TO FALL. CONSUMER CALLED MANUFACTURER, AND WAS TOLD THAT MISTAKE HAPPENED, AND THERE WAS A WARRANTY TO CORRECT IT.
NHTSA complaint #859521 — an unverified report by a vehicle owner.