FaultScore

2011 Jeep Wrangler airbag problems

147 of the 682 complaints about the 2011 Jeep Wrangler are about the airbag system — 22% of everything reported for this model year. Half of the failures with a mileage on record happened before 78,000 miles.

C

147

Complaints

4

Crashes

0

Fires

3

Injuries

Exactly what failed

AIR Bags 143 97.3%
Driver Clockspring/Spiral Cassette 4 2.7%

Airbags across every Jeep Wrangler year

1997 48 3.3%
1998 46 3.2%
1999 22 1.5%
2000 16 1.1%
2001 20 1.4%
2002 13 0.9%
2007 88 6.1%
2008 310 21.6%
2009 101 7.0%
2010 158 11.0%
2011 147 10.2%
2012 128 8.9%
2013 72 5.0%
2014 70 4.9%
2015 72 5.0%
2016 77 5.4%
2017 26 1.8%
2018 13 0.9%
2021 10 0.7%

What owners said

Filed with NHTSA, in their own words.

at 173,000 miles North Olmsted, OH

AIR BAGS

The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at 35 MPH, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 173,000.

NHTSA complaint #11750063 — an unverified report by a vehicle owner.

at 255,763 miles Attica, IN

AIR BAGS

Airbag deployed, vehicle collision did not occur

NHTSA complaint #11743271 — an unverified report by a vehicle owner.

Biloxi, MS

AIR BAGS

When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.

NHTSA complaint #11707215 — an unverified report by a vehicle owner.

Oak Grove, MO

AIR BAGS

Red air bag light goes on at start up on dash. I understand there was a recall at one time. Is mine a defective part that didn't get fixed? Thx.

NHTSA complaint #11689644 — an unverified report by a vehicle owner.

Palm Desert, CA Crash

AIR BAGS

Driver side airbag didn’t deploy in head on accident

NHTSA complaint #11626988 — an unverified report by a vehicle owner.

at 110,000 miles Grand Ronde, OR

AIR BAGS

The contact owns a 2011 Jeep Wrangler. The contact stated that occasionally while driving at various speeds, the air bags warning light illuminated. In addition, the seat belt warning light would illuminate while driving downhill. The check engine warning light illuminated on the day the vehicle was purchased. The contact scanned the vehicle with an OBD2 scanner and retrieved a code that the battery might have been disconnected. An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

NHTSA complaint #11623170 — an unverified report by a vehicle owner.

Spangle, WA

AIR BAGS

Airbag light stays on and beeps very loudly. Will not turn off.

NHTSA complaint #11618795 — an unverified report by a vehicle owner.

Sweet Home, OR

AIR BAGS

The steering wheel clock spring has gone bad leaving no power to the electronics of the steering wheel making me question if the driver airbag works at all now. my passenger air bag is a bomb according to that recall and my driver is now faulty because of clock spring if I get in a wreck I'd be seriously injured or dead. do better jeep

NHTSA complaint #11575412 — an unverified report by a vehicle owner.

Trion, GA

AIR BAGS

Airbag light is on dealer put clockspring in and still on dealer said there was a recall on 2011 Jeep Wrangler but only right handed vehicles and mine is left handed

NHTSA complaint #11570372 — an unverified report by a vehicle owner.

Bloomington, IL

AIR BAGS

(1) Since October, I have had airbag failure in my Wrangler Rubicon. The failure is the 2nd time for the same defective parts. Jeep has failed to repair/replace the parts. I've been waiting for two months. I cannot drive with no airbags. It's a death sentence and SUICIDE to drive without airbags. There is a recall on this same defect issue, yet Jeep has continued to ignore this issue. (2) Jeep repaired a recall on my sidemirror defrosters a few years ago. After their repair, the defroster never worked again. (3) My heated seats failed to work, due to known defects. I've been without the deated seats for more than 2 years now! Jeep refuses to fix their defects.

NHTSA complaint #11561572 — an unverified report by a vehicle owner.

Gulfport, MS

AIR BAGS

The clutch. I was driving down the freeway and the clutch went out. Yes, Champion Jeep Dodge confirm the clutch system went out. Yes, I was told they do not cover the clutch. There was no one he signed symptoms or problems. I did take it back to AutoNation on 2 other occasion complaining about the brakes and the emergency. I have had this vehicle less than 7 months and had nothing but problems. I paid Auto Nation $6,500 for this Lemon vehicle & purchase the extend warranty plus, because I was told if anything breaks down with this vehicle, I would be covered bumper to bumper on this vehicle within the 2-year time period, under this extended warranty plus. Todd told me It would cover everything under the warranty and specifically the clutch, transmission, motor & electronics. My brother asked Todd several times precisely about the clutch and was told yes with the extended warranty plus, it covers everything major on this vehicle. With the Extended Warranties Plus, You ARE COVERED BUMPER to BUMPER, this is the most comprehensive coverage. NOW, I am asking you to put me in another vehicle until you get this figured out. I am requesting Auto Nation to get me in another vehicle, because I believe this is a LEMON vehicle and I am tired of all the problems with this truck. If you can assure me that Y'all is going to handle this ongoing problem with my Jeep. This Jeep was at Delta World Tire June 13 – 19 and then I transferred to Champion Chrysler Dodge Jeep on the 19th of June waiting for approval. Auto Nation extended warranty denied claim on vehicle (Denial Reason for the Case [XXX]). Delta World tire was the Preferred shop but was behind in workload and short on mechanics. So, I had to tow it to Champion Jeep Dodge. So please let me know how much longer it is going to take to decide what you all going to do about the LEMON vehicle you sold me and when to come over to Mobile and pick up another vehicle. I Anticipate and answer immediately! I have a letter I wrote INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

NHTSA complaint #11556725 — an unverified report by a vehicle owner.

Austin, TX

AIR BAGS

We have been dealing with electrical issues with our Jeep for a few years now. About 2 months ago, the Airbag light turned on the dash, along with the Seatbelt light (although I am buckled in). I have now found that there are up to 6 recalls on the Airbag malfunctioning, but have never receive a recall or mention of this kind of malfunction when buying the car. How can I get this corrected? This car will not keep us safe, better yet pass an inspection with this manufacture's malfunction.

NHTSA complaint #11553866 — an unverified report by a vehicle owner.

Bloomington, IL

AIR BAGS

I have Airbag failure. I had it diagnosed by a local mechanic. My Jeep had Airbag failure in the past and the repair was done by Jeep. Jeep refused to pay for it, although the same year of Wrangler was recalled for the Airbag failures. They returned my money almost 2 yrs later. The current Code is B1B02 (Clockspring). In addition to my Airbag light being on, due to failure (defect), my other gauges are not working properly (gasoline etc.) and the electronics will not work now (buttons on steering wheel for cruise control, radio, trip/mileage etc. Jeep dealerships in Illinois have repeatedly stolen parts off my Jeep Wrangler Rubicon, as it is a "Special Edition" Black Ops package. I have also caught a Jeep technician draining my coolant, which he spilled all over my radiator, in an attempt to tell me I had a "leak" and all the coolant is gone. He tried to "bend" my waterpump (in front of me) and I demanded he return my keys & I left. I've run out of reputable dealerships to take my Jeep. PLEASE HELP! I have a disabled child who rides with me & I cannot be without Airbags. Since day of purchase, this Jeep has been riddled with KNOWN DEFECTS. The local mechanic told me there was a Recall. Jeep has not notified me of Recalls or ANY information in several years, as a result of my complaints to the Manufacturer's Administrators about the continuous theft and fraud by their dealerships and the defects in my Jeep.

NHTSA complaint #11552031 — an unverified report by a vehicle owner.

Chicago, IL

AIR BAGS

My airbag light has been on and off but mostly on for months. After searching online I see that there's been hundreds of thousands of recalls for the exact part that had malfunctioned according the dealership and I will still have to pay for diagnosis, parts, and service, out of pocket.

NHTSA complaint #11550527 — an unverified report by a vehicle owner.

Ringwood, NJ

AIR BAGS

I have a 2011 Jeep Wrangle that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck was built on the day, date, location of where the recalls are from in the same building time. This seems shady that not myself or out dealer can acquire proof these this have been done. I think it is very conserving that a car company can claim a recall and decide that only 5,300 of 10,000 Jeeps made do not apply to a recall. Then let’s add a manufacturer can not prove any recalls have been done at all and I have a full history report never one mention but yet there are no recalls. This is dangerous as an airbag can be a a Grenade if it deploys. I think this is something that should not be hidden from consumers and manufacturers should have to supply this information of proof. Also we should know why only 1 car is not recalled while every other one is recalled. I would like your involvement is getting our family recall information. To ensure my child will not be killed if he is in accident. We are NOT looking for something free we are looking for proof the manufacturer is doing what they should be. [XXX] [XXX] ---Ge6cZIZlZqVFqInquKDCcS6_GDrblpsv3R2skjE7CselV5YpyTTpNaW9i3rGPua510dathdv2UCD2D-97y4cWO4D9_F4yaUc9kfNb8kwRxkYDihMVVsTSbE7oAQSVzzxxkFNlGRfljNjSRy32TX0V Thank you for your time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11538278 — an unverified report by a vehicle owner.

at 151,000 miles Merrill, WI Crash 1 injured

AIR BAGS

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

NHTSA complaint #11529617 — an unverified report by a vehicle owner.

at 122,420 miles Trion, GA

AIR BAGS

The contact owns a 2011 Jeep Wrangler. The contact stated that the air bag warning light illuminated and then turned off independently while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 122,420.

NHTSA complaint #11521358 — an unverified report by a vehicle owner.

Cincinnati, OH

AIR BAGS

I have a bad clockspring in my Jeep Wrangler causing my airbag indicator to come on

NHTSA complaint #11521074 — an unverified report by a vehicle owner.

Pennington, NJ

AIR BAGS

Air bag light on check Engine light on diagnosis says clock spring is bad passenger airbag may deploy or may not deploy. Chrysler refuses to make repairs claiming my vin number doesn’t show any recalls for the driver side just the passenger side which was repaired.

NHTSA complaint #11515604 — an unverified report by a vehicle owner.

Hanover, IN

AIR BAGS

Air bag lights on traction control light on the clock spring is bad dealer won't fix is dispite recalling a haft million jeeps

NHTSA complaint #11500899 — an unverified report by a vehicle owner.

Brookfield, IL

AIR BAGS

The airbag light is on. I believe it is caused by a faulty clock spring that is dirty/ dusty from driving. There are recalls for other 2011 Jeep Wranglers but it appears that my vehicle is not part of it.

NHTSA complaint #11482810 — an unverified report by a vehicle owner.

Fairfield, CT

AIR BAGS

Air bag warning light will intermittently come on and chime a warning signal, then stay on. I am concerned that the air bag will not deploy if there is an accident.

NHTSA complaint #11478559 — an unverified report by a vehicle owner.

Cleveland, TN

AIR BAGS

Airbag warning lights and chimes go off dozens of times a day as the steering wheel moves slightly off center. I am guessing that the airbag will not deploy during these warning times. This is a safety issue. I have read that it is a common clockspring issue.....but LHD vehicles are omitted? What are you doing about it?

NHTSA complaint #11454455 — an unverified report by a vehicle owner.

Wellington, CO

AIR BAGS

Driver side airbag light and sound indicator continually goes on and off. Dealer states that there is no recall for my vin number and will not entertain fixing unless I pay out of pocket. There was a recall for the RHD models during this year, how were the left hand models not included in this? I’ve read numerous complaints of Jeeps with the same issue post 2010 models. This is a safety issue and should be addressed by the manufacturer/dealer.

NHTSA complaint #11441688 — an unverified report by a vehicle owner.

Odon, IN

AIR BAGS

Clockspring is bad. Right hand drive vehicles have recall, left hand doesn't. How is it different because if the problem is dust and/or moisture and the clocksprings are the same it effects both sides of the passenger compartment. Dealer is in the process of ordering the parts.

NHTSA complaint #11426762 — an unverified report by a vehicle owner.

at 108,565 miles Loganville, GA

AIR BAGS

WHILE DRIVING DOWN THE HIGHWAY THE AIRBAG LIGHT CAME ON WITH NO WARNING. THE AIRBAG LIGHT WOULD GO OFF AND ON. TURNING THE STEERING WHEEL WHEN STATIONARY WILL ALSO MAKE THE LIGHT COME ON AND OFF.

NHTSA complaint #11415576 — an unverified report by a vehicle owner.

at 100,000 miles Lansing, NC

AIR BAGS

MY AIRBAG LIGHT KEEPS COMING ON INTERMITTENTLY. TOOK IT TO A DEALERSHIP AND SAYS THE CLOCK SPRING HAS GONE BAD. I SEE THERE IS A RECALL FOR JEEP'S THAT ARE RIGHT HANDED FOR THIS SAME ISSUE. I ALSO SEE ON THE FORUMS AND THIS WEBSITE THAT IT IS HAPPENING TO A LOT OF LEFT HANDED JEEP WRANGLERS. I THINK THE RECALL SHOULD BE FOR BOTH. THIS IS A SAFETY HAZARD AS I LEARN MY DRIVERS SIDE AIRBAG WILL NOT DEPLOY IF I AM IN A WRECK.

NHTSA complaint #11388335 — an unverified report by a vehicle owner.

at 165,000 miles Brentwood, CA

AIR BAGS

MY AIR BAG LIGHT KEEPS COMING ON RANDOMLY. I TOOK IT TO A FRIEND WHO WORKS FOR CHRYSLER AS A MECHANIC AND HIS CODE READER MENTIONED THE STEERING WHEEL AIR BAG IS THE CULPRIT. WE'VE DETERMINED THAT THE CLOCK SPRING IS THE ROOT OF THE ISSUE. ALTHOUGH NOT OF THE SAME RECALL GROUP, THIS IS EXACTLY LIKE THE 2016'S RECALL OF 2007-2010 US WRANGLERS, AND OVER 7K+ RIGHT-HAND DRIVE WRANGLERS. IM SURE MY WRANGLER IS NOT THE ONLY 2011 HAVING THIS ISSUE. CONSIDERING WE'VE BEEN DEALING WITH TONS OF DUST AND SOOT IN CALIFORNIA DUE TO WILDFIRES EVERYWHERE, IT IS LIKELY THE DUST TRIGGERING THIS; NONETHELESS FITTING THE PROFILE OF THE RECALL IN 2016 EXACTLY AS IT IS. I BELIEVE CHRYSLER/FIAT SHOULD HONOR VEHICLES BUILT IN THAT YEAR RANGE AS IT SEEMS THEY ARE STILL AFFECTED BY THIS DESIGN FLAW.

NHTSA complaint #11363122 — an unverified report by a vehicle owner.

at 64,320 miles Eureka, CA

AIR BAGS

FIRST MY HORN STOPPED WORKING THEN THE BUTTONS ON THE STEERING WHEEL QUIT WORKING THEN THE RADIO STARTED GETTING ALL STATIC BUT AT FIRST WHEN RADIO STARTED BEING STATIC THE CD PLAYER STILL WORKED AND THEN THE CD PLAYER WOULD PLAY INTERMITTENLY AND NOT A SOUND IN RADIO MODE NOW NOW CD , NO RADIO, NO STEERING WHEEL BUTTON AND NO HORN. THE CRUISE CONTROL LIGHT COMES ON IF THE BUTTON IS PRESSED BUT THAT IS IT. IT IS IMPORTANT TO HAVE A WORKING HORN SAFETY!!! I WAS TOLD IT IS THE CLOCKSPRING GOING OUT AND CAUSING ALL THESE ISSUES AND CAUSEING THE AMPLIFIER TO FAIL AND THE STEREO MALFUNCTION AND NEEDING TO BE REPLACED. COSTING A COUPLE THOUSAND DOLLARS.

NHTSA complaint #11353179 — an unverified report by a vehicle owner.

at 183,000 miles Salem, OR

AIR BAGS

I AM A RURAL CARRIER I WAS ON THE JOB WORKING AND MY SEAT BELT BROKE ON MY RHD 2011 JEEP WRANGLER! I WORK FOR USPS I AM REQUIRED TO USE MY JEEP ON A DAILY BASIS THIS IS COSTING ME MONEY COULD OF COST ME MY LIFE ALSO! I USE MY JEEP RUN LIKE 250 MILE PLUS PER DAY. I CONTACT MY DEALER SHIP THEY SAY THERE IS NO ETA TIME I'M LIKE WHAT THAT'S SHE LIKE I DON'T KNOW WHEN WE GET YOU A SEAT BELT I'M LIKE WELL I NEED IT'S MY WORK VEHICLE AND THAT'S MY DRIVER SIDE AND STILL THEY DIDN'T HELP ME! I ALSO HAD A AIR BAG ISSUES SAME AS AN AXLE ISSUE MY JEEP LEAKS WATER ALSO MY WHOLE JEEP IS POORLY MADE I DEMAND ON A REPLACEMENT JEEP OR SPONSOR ME WITH THE USPS! MY JOB IS TO DELIVERY THE MAIL NOT TO RISK MY LIFE TO DRIVE A POORLY MADE VEHICLE. PLEASE HELP . I WAS DRIVING ON HWY GOING 55 MPH BROKE!!

NHTSA complaint #11330455 — an unverified report by a vehicle owner.

Other 2011 Jeep Wrangler problems

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