2009 Jeep Wrangler airbag problems

AIR BAGS

The contact owns a 2009 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 10V236000 (Service Brakes, Hydraulic), 16V290000 (Air Bags), and 18V021000 (Air Bags); however, the parts required to complete the recall repairs were not available. The contact stated that the dealer had been contacted several times. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and were on back order. The dealer informed the contact that parts for NHTSA Campaign Number: 10V23600 (Service Brakes, Hydraulic); had been discontinued. The manufacturer was made aware of the issue and confirmed that the parts were discontinued. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

NHTSA complaint #11731832 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2009 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 18V021000 (Air Bags) and 16V290000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that the parts were not yet available. The dealer had been waiting for parts for over a month and a half for parts to repair another vehicle. The contact called several other dealers; however, parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11728825 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2009 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 16V290000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11498993 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2009 Jeep Wrangler. The contact received a recall notification for NHTSA Campaign Number: 16V290000 (Air Bags) however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 65 MPH, the cruise control was engaged but failed to respond. The contact stated that the cruise control button was located on the side of the steering wheel. The contact also stated that the steering wheel would make abnormal clicking and grinding sounds while turning. The ABS warning light, stability control warning light, and the parking brake warning light were illuminated. The dealer was notified of the failure and informed the contact that the failures were related to NHTSA Campaign Number: 16V290000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.

NHTSA complaint #11448977 — an unverified report by a vehicle owner.

AIR BAGS

MANUFACTURER JEEP AND MY LOCAL DEALERSHIP ARE AWARE OF THE SAFETY RECALL ON MY VEHICLE. I HAVE BEEN TRYING GET THE ISSUE TAKEN CARE OF FOR OVER 6 MONTHS NOW, AND JEEP AND THE LOCAL DEALERSHIP (ANCHORAGE CHRYSLER CENTER) REFUSE TO FIX THE SAFETY ISSUE. I BROUGHT IN MY JEEP TO THE LOCAL DEALERSHIP FOR A SCHEDULED RECALL FIX. THEY SAID THEY COULDN'T FIX IT AT THAT TIME BECAUSE THEY NEEDED TO ORDER A PART THEY WEREN'T AWARE THE RECALL REQUIRED. THEY INFORMED ME THE PART WOULD ARRIVE IN ABOUT 4 DAYS AND THEY CONTACT ME. THAT WAS OVER TWO MONTHS AGO. THEY HAVEN'T CONTACTED ME AND ON THE RARE INSTANCES I GET A HOLD OF THEM THEY JUST SAY THEY NEED TO ORDER THE PART EVERY TIME. SO THEY HAVE NEVER ORDERED THE PART AND CLEARLY HAVE NO INTENTION OF DOING SO. I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR OVER A YEAR NOW BECAUSE OF JEEP AND IT'S DEALERSHIPS UNWILLINGNESS TO FULFILL THEIR LEGAL OBLIGATIONS.

NHTSA complaint #11315384 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE REACHED OUT TO GERRY WOOD CHRYSLER JEEP DODGE SEVERAL TIMES REGARDING THE RECALL POST CARD I RECEIVE EVERY COUPLE MONTHS REGARDING A RECALL ON S 33 AIRBAG CLOCK SPRING. I ALSO CALLED DODGE HEADQUARTERS WITH NO RESULTS BECAUSE THE TRANSFERRED MY CALL BACK TO JERRY WOULD CHRYSLERJEEP DODGE. THE JEEP AIRBAG LIGHT IS ON INTERMITTENTLY. THEY TELL ME THE PART IS NOT IN THEY WILL CALL ME WHEN IT IS DELIVERED. I NEVER HEAR BACK FROM ANYONE. IT HAS BEEN A YEAR GOING BACK AND FORTH ABOUT THIS. I'M HESITANT TO DRIVE THE JEEP BECAUSE I COULD POSSIBLY BE INJURED OR INJURE OTHERS. I NEED HELP.

NHTSA complaint #11309525 — an unverified report by a vehicle owner.

AIR BAGS

HAD AN INTERMITTENT PROBLEM WITH THE AIR BAG DASHBOARD LIGHT ACTIVATING. THIS WOULD OCCUR AT SPEEDS OF ZERO UP TO HIGHWAY AND WOULD COME AND GO WITHOUT WARNING. THE OBD-II CODE WAS B1B8F, DRIVER SEAT TRACK POSITION SENSOR CIRCUIT OPEN. AFTER REMOVING THE DRIVER SEAT TO ACCESS THE WIRING HARNESS DISCOVERED THAT ONE WIRE WAS BROKEN AT THE SENSOR, PARTIALLY HELD TOGETHER BY A "THREAD" OF THE WIRE INSULATION WITH BARE METAL EXPOSED. THE WIRING HARNESS HAD BEEN INSTALLED UNDER THE SEAT WITH THE WIRE PULLED TIGHT TO THE UNDER SEAT "SPRING" WIRE SUPPORT AND HELD IN PLACE WITH A ZIP TIE. I CONSIDER IT LIKELY THAT THE UP-AND-DOWN MOTION OF THE SEAT OVER A PERIOD OF YEARS CAUSED THE HARNESS WIRE TO BREAK. THE FIRST PICTURE SHOWS THE CONNECTOR TO WHICH THE BROKEN WIRE WAS ATTACHED. UNFORTUNATELY THE BROKE WIRE IS IN THE BACK, THE ONE WITH THE PURPLE STRIPE. THE SECOND PICTURE SHOWS THE BROKEN WIRE AFTER THE WIRE PLUG WAS PULLED OUT OF THE CONNECTOR,

NHTSA complaint #11270563 — an unverified report by a vehicle owner.

AIR BAGS

CLOCK SPRING IN STEERING COLUMN HAS FAILED. AIR BAG WARNING LIGHT IS ON, HORN DOES NOT WORK, CRUISE CONTROL DOES NOT WORK, TRACTION CONTROL LIGHT IS ON. I DRIVE IN VERY DUSTY CONDITIONS WHILE DELIVERING US MAIL, RECORDS SHOW A RECALL WAS ISSUED FOR THIS JEEP AND THIS PROBLEM. RECORDS ALSO INDICATE THAT THE RECALL WORK WAS COMPLETED. BUT I HAVE THE EXACT SAME PROBLEM THAT THE RECALL WAS SUPPOSED TO FIX? WHAT CAN I DO?

NHTSA complaint #11205159 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG WARNING LIGHT STAYS ON.

NHTSA complaint #11104929 — an unverified report by a vehicle owner.

AIR BAGS

"TAKATA RECALL" DEALERSHIPS ARE SAYING THEY EITHER DON"T HAVE THE PARTS, OR AREN'T TAKING APPOINTMENT TILL AFTER OCTOBER 2018. I HAVE BEEN GETTING NOTICES AND HAVE BEEN TRYING TO GET RECALLS FOR YEARS

NHTSA complaint #11101296 — an unverified report by a vehicle owner.

AIR BAGS

2009 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR RECALL HAS BEEN REPAIRED. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

NHTSA complaint #11004488 — an unverified report by a vehicle owner.

AIR BAGS

RECALL ON PASSENGER AIR BAG. TAKATA HAS FILED A CHAPTER 11

NHTSA complaint #11035498 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT TURNS ON AND OFF RANDOMLY.

NHTSA complaint #10993027 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V29000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL REMEDIED DUE TO THE DEALER'S REFUSAL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND REFUSED TO DO THE REPAIR DUE TO NOT BEING COMPENSATED BY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 31563516. THE CONTACT WAS INFORMED THAT ONCE THE VEHICLE WAS IMPORTED INTO THE UNITED STATES, THE RECALLS WERE FORFEITED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/28/17

NHTSA complaint #10983547 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10981066 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT A SECOND NOTIFICATION WOULD BE SENT TO OWNERS IN LATE MARCH OF 2017. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10967297 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. I WAS NOTIFIED ON ABOUT JULY 1, 2016, THAT THE PASSENGER AIRBAG NEEDED TO BE REPLACED IN A RECALL. IT'S BEEN ALMOST 9 MONTHS. I CANNOT TAKE PASSENGERS FOR RIDES IN MY JEEP WITHOUT INFORMING THEM OF THE DANGER. MANUFACTURER RECALL NUMBERS43 NHTSA RECALL NUMBER16V-352 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

NHTSA complaint #10967079 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 AND 16V352000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10960009 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10929947 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBERS: 16V292000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10925719 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V620000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/2017

NHTSA complaint #10920208 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL (S43 / NHTSA 16V-352): I HAVE BEEN WAITING SEVERAL MONTHS FOR A REPLACEMENT PASSENGER SIDE AIR BAG INFLATOR REPLACEMENT AND GET NO ANSWERS OTHER THAN NO PARTS ARE AVAILABLE. WHAT ACTION IS THE NHTSA TAKING AGAINST CHRYSLER/JEEP/MOPAR AND TAKATA ON THIS? THIS IS RIDICULOUS THAT I AM TOLD THAT I SHOULD NOT HAVE A PASSENGER AS THIS THING CAN FAIL. IS THERE ANY LEGAL RECOURSE THAN CAN BE TAKEN? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10918593 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHEN SHIFTED INTO 4 WHEEL DRIVE. IN ADDITION, THE AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V290000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. PART DISTRIBUTION DISCONNECT.

NHTSA complaint #10914000 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I AM FILING A COMPLAINT BECAUSE IT IS APPALLING THAT SUCH A DANGEROUS SITUATION CREATED BY THE FAILURE OF AIRBAGS AND INVOLVING A RECALL ACTUALLY HAS NO SOLUTION AND HAS NO TIMELINE FOR WHEN A SOLUTION WILL BE AVAILABLE, THIS IS INCREDIBLY SERIOUS AND IMPORTANT, YET THERE IS NO SOLUTION. YOU HAVE GOT TO BE KIDDING. MY JEEP WRANGLER UNLIMITED IS PART OF THIS ENORMOUS, INEFFECTIVE RECALL, AND MY FAMILY AND I RIDE IN THIS VEHICLE ON A REGULAR BASIS. THIS IS ABSOLUTELY UNACCEPTABLE, AND THE MANUFACTURERS ARE CLEARLY AND TERRIBLY FAILING THEIR RESPONSIBILITY TO CONSUMERS.

NHTSA complaint #10903298 — an unverified report by a vehicle owner.

AIR BAGS

VEHICLE NOT BEING REPAIRED IN A REASONABLE MANNER: RECEIVED RECALL NOTICE S43 AND S33. I CALLED SUNLAND PARK DODGE, EL PASO, TX FOR SERVICE. WAS INFORMED THAT PARTS NOT AVAILABLE AND TO CALL BACK IN APPROXIMATELY 3 WEEKS. I CALLED APPROXIMATELY 4 WEEKS LATER TO SAME FACILITY AND WAS TRANSFERRED TO SERVICE DEPARTMENT. A REPRESENTATIVE INFORMED ME THAT ONE OF THE RECALLED PARTS WAS NOT AVAILABLE. I ASKED IF I COULD ORDER THE PART AND SCHEDULE A SERVICE APPOINTMENT. REQUEST WAS DENIED. THE REPRESENTATIVE PROCEEDED TO TRY AND HAVE ME CALL THE NATIONAL DODGE PARTS DEPT TO INQUIRE WHEN THE PART WOULD BE IN. I TOLD HIM THAT I WOULD NOT BE WILLING TO SPEND MY PERSONAL TIME (AN EXPENSE) CHASING DOWN A PART THAT HE SHOULD BE ABLE TO ORDER. I THEN ASKED IF HE WOULD MAKE THAT CALL AND GET THAT INFORMATION TO ME. HE REFUSED TO HELP ME AND WAS ATTEMPTING TO END THE CALL. THEN I ASKED TO SPEAK WITH HIS MANGER. AROUND 20 MINUTES LATER SOMEONE WHO WAS NOT HIS MANAGER PROCEEDED TO GIVE FALSE INFORMATION SAYING THAT THEY COULD REPLACE ONE OF THE PARTS AND 'INSPECT' THE OTHER RECALLED PART TO SEE IF IT NEEDS TO BE REPLACED. I INFORMED THE UNIDENTIFIED WOMAN THAT, CONSIDERING THE QUESTIONABLE CUSTOMER SERVICE, I WOULD NO LONGER FEEL SAFE TRUSTING THEIR DEALERSHIP TO MAKE REPAIRS TO MY VEHICLE. SERVICE INCOMPLETE AFTER APPROXIMATELY 7 WEEKS. PURSUING SERVICE AT ALTERNATE DEALERSHIP.

NHTSA complaint #10898096 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V290000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10894334 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC INFORMED HER THAT THE B1B02 (DRIVER SIDE AIR BAG CLOCK SPRING ASSEMBLY) WAS EXPERIENCING A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE FAILURE NEEDED ATTENTION AS SOON AS POSSIBLE TO PREVENT AN AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 70,000.

NHTSA complaint #10875924 — an unverified report by a vehicle owner.