2007 Jeep Wrangler airbag problems

AIR BAGS

Vehicle Information: Make: Jeep Model: Wrangler Model Year: 2007 VIN: [XXX] Safety Recall Information: NHTSA Campaign ID: 16V-290 Manufacturer Recall Number: S33 Component: Airbag / Clock Spring This recall was previously performed by a dealership in February 2021; however, the vehicle is now experiencing the same symptoms the recall was intended to address, indicating the safety defect has reoccurred or was not permanently remedied. The vehicle is currently experiencing: Illuminated airbag (SRS) warning light Horn failure Traction control / electronic stability program warning light Erratic or abnormal A/C behavior that coincides with the SRS/steering wheel electrical faults These failures are consistent with a defective clock spring and directly impact the Supplemental Restraint System and other active safety systems. I contacted an authorized Jeep dealership to request inspection and repair of this recurring safety defect. The dealership confirmed the recall had been previously completed but refused to diagnose or repair the vehicle, stating in writing: “Due to company policy, we are unable to perform diagnostic or repair services on vehicles that are more than 10 years old.” They further stated that because the recall was marked as completed in 2021, they would not assist further and recommended I seek an independent repair facility. I believe this refusal violates the intent and requirements of the National Traffic and Motor Vehicle Safety Act (49 U.S.C. §§ 30118–30120), which requires manufacturers to remedy safety defects and does not allow age-based or policy-based refusal when a safety defect exists or reoccurs. This defect involves the airbag system and active safety features and presents an ongoing risk to vehicle occupants. I am requesting NHTSA’s assistance in reviewing this matter and ensuring that the manufacturer and/or authorized dealer fulfills their obligation to properly remedy this safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

NHTSA complaint #11708920 — an unverified report by a vehicle owner.

AIR BAGS

I have 5 recalls but have been told by the dealer that because my vehicle is a re-constructed title that recalls cannot be done. Is this true?

NHTSA complaint #11645698 — an unverified report by a vehicle owner.

AIR BAGS

Delearship claims they repaired three recalls on vehicle... but they did not!!

NHTSA complaint #11541189 — an unverified report by a vehicle owner.

AIR BAGS

There was not an incident, thankfully. However, I was billed for recalls to be complete, but they were not actually completed. I have attached the receipt showing where the service department claimed they completed the recalls but Jeep Corporate states the recalls have NOT been completed and are still open recalls. This service department has been dishonest about several other issues as well.

NHTSA complaint #11539888 — an unverified report by a vehicle owner.

AIR BAGS

I called the dealership to see what do I need to do for my recall they told me to bring my car in. I brought my car in and they said that I need a appointment to bring it back on 7/25/2023. I brought it back on 7/25/23 and they kept it until 7/28/23 told be that they need to order parts. They have not contacted me. I would like to file a complaint All Star Dodge in Denham Springs, Louisiana 225-523-3652. Please let me know what I need to do. I have had 2 people come to my house about this recall and the dealership has been no help! Michelle Smith 225-931-5276

NHTSA complaint #11535945 — an unverified report by a vehicle owner.

AIR BAGS

TOOK MY JEEP INTO A DEALERSHIP TO FIX MY AIRBAG. THEY FIXED IT AND IT WAS DOING FINE FOR ABOUT 2YEARS AND NOW TH AIRBAG LIGHT KEEPS ON TURNING ON AND OFF I KNOW THERE HAS BEEN A RECALL ON IT. SO WOULD LIKE TO KNOW WHAT CAN I DO ABOUT THAT. THANKS

NHTSA complaint #11373849 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE A CURRENT RECALL FOR A DEFECTIVE AIRBAG IN MY 2007 JEEP WRANGLER. THE AIRBAG IS CURRENTLY NOT OPERATIONAL. EVERY 1-2 MINUTES WHILE DRIVE THE AIRBAG LIGHT WILL COME ON AND DING. THIS IS A SERIOUS SAFETY ISSUE AND IT MAKES THE VEHICLE INCREDIBLY ANNOYING TO DRIVE. A LOCAL REPAIR SHOP DIAGNOSED THE ERROR CODES AND THEY SAID THE PROBLEM IS RELATED TO THE FOLLOWING RECALL AND I SHOULD TAKE IT TO A DEALER TO BE FIXED. MANUFACTURER RECALL NUMBER: S33 NHTSA RECALL NUMBER: 16V-290 I WAITED FOR THE FIRST AVAILABLE APPOINTMENT AND TOOK MY VEHICLE TO AUTONATION ARAPAHOE JEEP IN CENTENNIAL, COLORADO TODAY. THEY SAID IT WILL BE A YEAR AND A HALF OR MORE BEFORE THE PART IS IN STOCK. THEY WILL NOT BE ABLE TO FIX THE ISSUE UNTIL THEN. THIS IS COMPLETELY UNACCEPTABLE TO HAVE THE MANUFACTURER ACKNOWLEDGE A DEFECTIVE AIRBAG AND I HAVE TO WAIT A YEAR AND A HALF TO GET IT FIXED. SADLY, I DON'T KNOW WHAT RECOURSE I HAVE TO GET IT FIXED. ASIDE FROM PAYING $500 OUT OF POCKET TO HAVE THE LOCAL AUTO REPAIR SHOP FIX IT. WHICH IS WHAT THEY QUOTED ME FOR. AND SAID THEY COULD THE PART IN STOCK TO REPAIR IN 2 DAYS.

NHTSA complaint #11342604 — an unverified report by a vehicle owner.

AIR BAGS

MY AIRBAG LIGHT WONT TURN OFF NOR WILL MY ESP BAS LIGHT OR TRACTION CONTROL LIGHT.

NHTSA complaint #11319416 — an unverified report by a vehicle owner.

AIR BAGS

UNABLE TO GET VEHICLE IN FOR AIRBAG RECALL. AUTOMATION CHRYSLER JEEP JUST TRANSFERRED ME AROUND AND I GAVE UP. MEDVED IS MORE THAN 2 WEEKS OUT AND YOU HAVE TO LEAVE IT ALL DAY. WHAT IS THE POINT OF A SAFETY RECALL IF THE DEALERSHIPS WILL NOT DO IT.

NHTSA complaint #11316328 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE BROUGHT AND CALLED THE DEALER ABOUT THE PART THEY NEED TO REPAIR THE AIR BAG CLOCK SPRING IN MY JEEP. THEY CONTINUALLY TELL ME THAT FIAT-CHRYSLER HAS NOT RELEASED THE PART. THIS RECALL HAS BEEN GOING ON FOR ABOUT 5 YEARS NOW AND THEY HAVE NOT REPAIRED IT YET ! THIS IS MY SECOND REQUEST FOR HELP THE SRS SYSTEM LIGHT STARTS TO FLASH AT TIMES.

NHTSA complaint #11268964 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL

NHTSA complaint #11043110 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. RECEIVED A NOTICE FOR PASSENGER AIRBAG INFLATOR THAT IF DEPLOYED COULD RESULT IN SERIOUS INJURY OR DEATH. CALLED DEALER TO GET REPAIRED AND WAS TOLD PARTS WERE NOT AVAILABLE YET FOR THAT RECALL. TEN MONTHS WENT BY WITH PARTS NOT AVAILABLE ALL THE WHILE PUTTING ME AND MY FAMILY AT RISK OF SERIOUS INJURY OR DEATH.

NHTSA complaint #11039925 — an unverified report by a vehicle owner.

AIR BAGS

TAKADA RECALL. I RECENTLY HAD MY RECALLED DEFECTIVE TAKADA AIR BAG REPLACED UNDER WARRANTY AT ANTWERPEN JEEP IN CATONSVILLE MD. AFTER REPLACING THE AIR BAG, I WAS INFORMED THAT THE AIR BAG LIGHT WAS STILL ON IN MY VEHICLE. THEY TOLD ME THEY COULD DIAGNOSE THE LIGHT FOR $135.00. I REFUSED TO PAY THIS BECAUSE THEY HAD PREVIOUSLY REPLACED THE CLOCK SPRING UNDER WARRANTY AND I INFORMED THEM OF MY AIR BAG LIGHT PROBLEM THEN. THEY WANTED TO CHARGE ME $200.00 AT THAT TIME TO DIAGNOSE THE SYSTEM THAT THEY HAD JUST WORKED ON. I NOW FEEL THAT I CANNOT TRUST THIS DEALERSHIP TO WORK MY VEHICLE FOR THESE SAFETY ISSUES. THIS JEEP HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 80,000 MILES. PLEASE HELP ME RESOLVE THIS PROBLEM I HAVE HAD SINCE I BOUGHT THIS JEEP NEW IN DECEMBER OF 2006 FROM ANTWERPEN JEEP OF CATONSVILLE. THANK YOU

NHTSA complaint #11035501 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V290000 (AIR BAGS) THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BIG O DODGE OF GREENVILLE, SOUTH CAROLINA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

NHTSA complaint #11013320 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09E044000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10968310 — an unverified report by a vehicle owner.

AIR BAGS

07/01/2016 FCA US LLC MANUFACTURER SAFETY RECALL ISSUED NHTSA #16V-352 #S43 PASSENGER AIRBAG INFLATOR STATUS: REMEDY NOT YET AVAILABLE

NHTSA complaint #10967790 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10959758 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10950142 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. ENOUGH, IT HAS BEEN IN EXCESS OF ALMOST A YEAR THAT THE RECALL WAS FIRST ISSUED. TAKATA AT THIS STAGE SHOULD REPLACE MY VEHICLE SINCE THE THREAT OF USING THE VEHICLE WITH THE RECALL IS DANGEROUS TO ANY PASSENGER. I AM TIRED OF HAVING TO USE MY OTHER VEHICLES TO AS TO AVOID PASSENGERS IN THE FRONT. EITHER REPLACE THE VEHICLE AT NO CHARGE OR ISSUE A DIRECTIVE TO HAVE THE AIRBAG SYSTEM REMOVED IN ITS ENTIRETY BY A LOCAL DEALER.

NHTSA complaint #10947480 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL WAS ISSUED MAY 26TH 2016 AND I TALKED TO JEEP TODAY AND THERE IS NO SOLUTION TO THIS RECALL.

NHTSA complaint #10946651 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10939623 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: IN JULY 2016 I RECEIVED NOTICE FOR DRIVER AND PASSENGER AIR BAG SAFETY RECALL. AT THAT TIME NO REPLACEMENT PARTS WERE AVAILABLE & I WAS TOLD THAT AVAILABILITY WAS UNKNOWN AT THAT TIME. IN EARLY DECEMBER I WAS NOTIFIED THAT PARTS WERE AVAILABLE BUT NOW FOR ONLY ONE OF THE AIRBAGS AND THAT WAS REPAIRED. HOWEVER, AS TO THE 2ND AIRBAG, AGAIN THE PARTS ARE NOT AVAILABLE AND THERE IS NO KNOWN DATE WHEN THE PARTS WILL BE AVAILABLE. THIS IS UNACCEPTABLE. TO BE TOLD THAT THERE IS A DEFECT AND NOW WAITING OVER 5 MONTHS FOR COMPLETE REPAIR IS NOT RIGHT AND EXTREMELY DISCONCERTING. WHY MAY JEEP TAKE SO LONG TO REPAIR THIS DANGEROUS PROBLEM?

NHTSA complaint #10938515 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL WE RECEIVED 2 RECALL NOTICES FOR OUR SON'S 2007 JEEP WRANGLER: S33/NHTSA 16V-290 AIRBAG CLOCKSPRING S43/NHTSA 16V-352 PASSENGER AIRBAG INFLATOR FOR MORE THAN SIX MONTHS WE HAVE BEEN TRYING TO RESOLVE THIS RECALL ISSUE, BUT OUR DEALERSHIP, SOUTHPOINT DODGE/JEEP/RAM IN AUSTIN TEXAS STILL DOES NOT HAVE THE RECALL REPLACEMENT PARTS AND WE REMAIN ON THE WAITING LIST. WE ARE VERY CONCERNED BECAUSE OUR SON IS A COLLEGE STUDENT AND TRAVELS BETWEEN TEXAS AND LOUISIANA FREQUENTLY. CAN YOU PLEASE TELL US WHAT THE TIMELINE IS FOR GETTING THESE ITEMS TAKEN CARE OF?

NHTSA complaint #10936147 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL

NHTSA complaint #10934321 — an unverified report by a vehicle owner.

AIR BAGS

CLOCKSPRING FAILURE. AIRBAG LIGHT BLINKS AND CHIMES IN NORMAL DRIVING. NOT OFFROAD. PART IS INFERIOR AND NEEDS TO BE REPLACED SEVERAL TIMES OVER THE LIFE OF THE VEHICLE.

NHTSA complaint #10933760 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 09E044000 (EQUIPMENT, TRAILER HITCHES), 16V290000 (AIR BAGS), AND 16V352000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10928722 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL (S43) AIRBAG INFLATOR AND SAFETY RECALL (S33) AIRBAG CLOCKSPRING I HAVE TRIED THREE TIMES TO GET THESE RECALLS ADDRESSED AT THE HILTON HEAD CHRYSLER JEEP DODGE DEALERSHIP WHERE I PURCHASED THIS VEHICLE. THE SERVICE MANAGER CLAIMS THE PARTS ARE ON BACK ORDER. THIS HAS BEEN GOING ON SINCE I RECEIVED THE RECALL NOTICES EARLIER THIS YEAR. THESE ARE POTENTIALLY LIFE THREATENING CONDITIONS WHICH THIS MANUFACTURER/DEALER IS UNABLE OR UNWILLING TO ADDRESS.

NHTSA complaint #10925094 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V290000 (AIR BAGS) ( BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10924598 — an unverified report by a vehicle owner.