FaultScore

FaultScore report

2011 Jeep Wrangler problems

Owners have filed 682 complaints about the 2011 Jeep Wrangler with NHTSA between 2010 and 2026. The largest single group is the airbags. Across this model's run it ranks 18 of 33 worst.

C

FaultScore 52/100

Higher is worse. Measured against the other years of the Jeep Wrangler.

How this is worked out

The numbers

682

Complaints

16

Crashes reported

38

Fires reported

18

Injuries reported

55,000 mi

Median mileage at failure

Half of reported failures happened before this

32%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 50 vs 50 Severity 55 vs 50 Early failure 54 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 50
Against the median year of the Jeep Wrangler. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 54
32% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Jeep Wrangler

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Jeep Wrangler

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 147 21.6%

4 crashes, 0 fires · median 78,000 mi

Fuel & Propulsion 100 14.7%

0 crashes, 4 fires · median 46,000 mi

1 crashes, 9 fires · median 56,444 mi

Steering 58 8.5%

5 crashes, 0 fires · median 44,500 mi

0 crashes, 8 fires · median 67,883 mi

1 crashes, 3 fires · median 35,000 mi

Suspension 39 5.7%

Median failure at 45,500 miles

1 crashes, 5 fires · median 60,000 mi

Brakes 30 4.4%

2 crashes, 2 fires · median 48,075 mi

0 crashes, 4 fires · median 7,750 mi

Median failure at 23,750 miles

Median failure at 70,500 miles

Seat Belts 11 1.6%

Median failure at 63,750 miles

Wheels 9 1.3%

1 crashes, 0 fires · median 45,000 mi

Stability & Traction Control 8 1.2%

1 crashes, 0 fires · median 41,500 mi

Lights 8 1.2%

Median failure at 70,000 miles

Seats 7 1.0%

0 crashes, 2 fires · median 55,000 mi

Driver Assist & Collision Avoidance 3 0.4%

0 crashes, 1 fires

Doors, Latches & Locks 2 0.3%

Median failure at 72,492 miles

Tires 2 0.3%

Median failure at 37,500 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 19 54.3%
Manual Transmission 5 14.3%
Driver Clockspring/Spiral Cassette 4 11.4%
Adaptive Cruise Control 2 5.7%
Clutch Assembly 2 5.7%
Automatic Emergency Braking 1 2.9%
Filler Pipe AND CAP 1 2.9%
Control Module 1 2.9%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 23 4.4%
1,000 – 9,999 miles 33 6.4%
10,000 – 24,999 miles 64 12.4%
25,000 – 49,999 miles 113 21.9%
50,000 – 74,999 miles 128 24.8%
75,000 – 99,999 miles 85 16.4%
100,000 – 149,999 miles 54 10.4%
150,000+ miles 17 3.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2010 peak 26 Aug 2026

NHTSA investigations into the 2011 Jeep Wrangler

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

PE19008 Opened 29 Jul 2019 Closed 12 Dec 2019 SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Seat belt buckle bracket failure

On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and...

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

EA15007 Opened 4 Dec 2015 Closed 6 Jul 2016 AIR BAGS

Air Bag Clockspring Wiring Failure

On May 10, 2016, Fiat Chrysler America (FCA) submitted a Part 573 Defect Information Report announcing NHTSA recall 16V290 involving 394,258 model year (MY) 2007-2010 Jeep Wrangler vehicles.Under the recall FCA will replace the clockspring and install a steering wheel back cover and steering wheel column shroud.This recall also includes approx. 4,524 MY2007-2010 right hand drive (RHD) Jeep Wrangler vehicles commonly used for rural postal delivery services.In addition 7,180 MY 2011-2016 right hand drive Jeep Wrangler vehicles were also recalled under 16V288, the same remedy repair will be used....

PE15025 Opened 19 Jun 2015 Closed 7 Dec 2015 AIR BAGS

Air Bag Clockspring Wiring Failure

In it's response to ODI's PE15-025 Information Request letter, FCA identified 1,703 consumer complaints, field reports and legal claims responsive to the subject defect condition on the subject Wrangler vehicles.Six of these reports alleged an air bag non-deployment in a crash in which either the air bag warning light was allegedly on or came on afterward the crash, one of which also alleged injuries as a result of the non-deployment.FCA also provided data on other make, model and model year vehicles using the same clockspring.Additionally FCA provided 16,955 warranty claims related to the rep...

DP14004 Opened 25 Sep 2014 Closed 24 Jul 2015 ELECTRICAL SYSTEM

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...

Recalls on the 2011 Jeep Wrangler

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V680000

SEAT BELTS:FRONT:ANCHORAGE

Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.

Risk: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.

19V018000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

18V021000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado,

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V352000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits

Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V288000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.

Risk: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.

14V631000

ELECTRICAL SYSTEM

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.

Risk: An electrical short increases the risk of a fire.

13V176000

AIR BAGS

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.

Risk: In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.

13E010000

EQUIPMENT

Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.

Risk: If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2016265 459,492 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.

Recall 2014447 39,627 units in Canada

Electrical

On certain vehicles equipped with power heated mirrors, an electrical connector within the door may corrode, potentially resulting in an electrical short. This could result in a burning odour, smoke, or fire, increasing the risk of injury and/or damage to property. Correction: Dealers will modify electrical wiring and install a water shield.

Recall 2011224 2,270 units in Canada

Steering

Certain vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. A steering column with a miss-installed rivet may not perform as intended in the event of a crash, which may increase the risk of personal injury. Correction: Dealers will inspect for steering column rivet presence and alignment, and repair as required.

Recall 2011101 1,270 units in Canada

Suspension

On certain vehicles, fastener torque for various front and rear axle attachments may degrade over time, due to variability in the axle painting process. This could result in noise or cause a degradation in steering and handling characteristics. A loss of vehicle control could result in a crash causing property damage and/or personal injury. Correction: Dealers will re-torque nineteen fasteners to specifications.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Palm Desert, CA Crash

AIR BAGS

Driver side airbag didn’t deploy in head on accident

NHTSA complaint #11626988 — an unverified report by a vehicle owner.

at 151,000 miles Merrill, WI Crash 1 injured

AIR BAGS

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

NHTSA complaint #11529617 — an unverified report by a vehicle owner.

at 151,000 miles Merrill, WI Crash 1 injured

SERVICE BRAKES

The contact owned a 2011 Jeep Wrangler. The contact stated that while driving approximately 55- 65 mph when the vehicle in front suddenly applied its brakes. The contact attempted to apply the brake pedal however they were unable to stop fast enough and rear-ended the vehicle in front. The air bags failed to deploy. The vehicle was damaged and considered a total loss. The vehicle was towed and totaled. The contact had back and leg injuries that required medical attention. A police report was filed. The manufacturer was not made aware of the failure. The approximate failure mileage was 151,000.

NHTSA complaint #11529617 — an unverified report by a vehicle owner.

Evergreen, CO Crash

WHEELS

Wheel studs sheared off on the highway and the tire dismounted from the vehicle while in transit. Wheel studs are being replaced but will be available for inspection. The wheel hit another car and this could have caused a worse accident as there were no functioning brakes and steering was impacted. No advanced warnings were present.

NHTSA complaint #11526283 — an unverified report by a vehicle owner.

Granbury, TX Fire

ELECTRICAL SYSTEM

While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.

NHTSA complaint #11433668 — an unverified report by a vehicle owner.

Granbury, TX Fire

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

While travelling country road (divided highway) cruising at approximately 65 mph (cruise control engaged) the message indicator went "ding" and the check engine light began flashing. I turned on flashers, slowed down and found a commercial driveway into which I could exit and stop off roadway. After turning off ignition I immediately raised the hood and found active fire (flames) to the rear of the intake manifold and forward of the firewall where the wiring harness is located. I instructed my passenger to immediately exit the vehicle. I had bottles of drinking water with us (hot day in Texas) so I took three or four bottles of water and extinguished the flames from both sides of the upper engine. The flames were immediately extinguished indicating no presence of petroleum products fueling the flames. After ensuring that fire was fully extinguished I called a local towing service to come pick us up and drop the Jeep at a local NAPA repair shop. Shop located and ordered a new wiring harness as opposed to trying to repair existing harness. May file a claim with Auto Insurance after repairs are made.

NHTSA complaint #11433668 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

New Egypt, NJ

SERVICE BRAKES

My abs control module is not functioning. The car does not stop properly in wet weather..the traction is effected. The abs control module was inspected by a dealership. The control module is non communicative to the abs module. The brake light, ABS light and the traction light are all on, all the time. I cannot get the vehicle inspected..If rain is dangerous, the upcoming winter is going to be treacherous.. I am extremely concerned for my safety. I’m having a difficult time finding the part for the year of my vehicle and I can’t fix this problem with out mfr intervention. I wrote to the Jeep manufacturer in Michigan for assistance in locating this part and have not heard back. My vehicle is not the only vehicle to have this problem and there should be a recall because the breaking system not functioning is a huge safety issue.

NHTSA complaint #11758651 — an unverified report by a vehicle owner.

Wadesville, IN

SERVICE BRAKES

I was driving and the traction control light, down-hill decent, abs, and parking brake light came on. Diagnostics came back to the brake module being defective.

NHTSA complaint #11757565 — an unverified report by a vehicle owner.

at 94,984 miles Mooresville, NC

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Hood latches failed 3 days after vehicle purchase. Hood blew into the windshield obstructing my view at highway speeds. Dealership claims they are not responsible for damages as the vehicle was sold as is, but states the vehicle passed safety inspections and was able to be driven on public roads. Insurance company is currently investigating. No warning lamps upon incident.

NHTSA complaint #11754614 — an unverified report by a vehicle owner.

at 94,984 miles Mooresville, NC

STRUCTURE:BODY

Hood latches failed 3 days after vehicle purchase. Hood blew into the windshield obstructing my view at highway speeds. Dealership claims they are not responsible for damages as the vehicle was sold as is, but states the vehicle passed safety inspections and was able to be driven on public roads. Insurance company is currently investigating. No warning lamps upon incident.

NHTSA complaint #11754614 — an unverified report by a vehicle owner.

at 173,000 miles North Olmsted, OH

AIR BAGS

The contact owns a 2011 Jeep Wrangler. The contact stated that while driving at 35 MPH, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the clock spring needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 173,000.

NHTSA complaint #11750063 — an unverified report by a vehicle owner.

Manteo, NC

SERVICE BRAKES

Brake, abs and traction dash lights come on permanently. Code pulled is C2200, abs internal failure. Replacement or repair parts unavailable due to manufacturer hold due to engineering issues. Can’t drive due to NC safety inspection fail.

NHTSA complaint #11746630 — an unverified report by a vehicle owner.

at 255,763 miles Attica, IN

AIR BAGS

Airbag deployed, vehicle collision did not occur

NHTSA complaint #11743271 — an unverified report by a vehicle owner.

at 255,763 miles Attica, IN

STEERING

Airbag deployed, vehicle collision did not occur

NHTSA complaint #11743271 — an unverified report by a vehicle owner.

at 255,763 miles Attica, IN

SUSPENSION

Airbag deployed, vehicle collision did not occur

NHTSA complaint #11743271 — an unverified report by a vehicle owner.

Morrow, OH

ELECTRICAL SYSTEM

Jeep just quit while driving. Towed to dealership….dealership told us it was the TIPM and they couldn’t get another one for at least a year. No other options given. Had to tow the vehicle to my house from there!!!!! This is a known problem/recall for my Jeep her but for some reason my VIN number is not part of the recall…even tho it is obviously the same exact issue of your recall!!!!

NHTSA complaint #11731648 — an unverified report by a vehicle owner.

Pfafftown, NC

STEERING

My jeep wrangler Abs module has failed and needs to be replaced. But Jeep decided not to make this part anymore and now me and a LOT of others can’t get a new abs Module. My jeep is way too dangerous to drive now. When accelerating from a stop the vehicle barely kicks in like the tires don’t know what direction to move. When I’m coming to a stop the breaks don’t work right due to the ABS module. This is a big safety concern and jeep needs to be held accountable and fix this issue. This is a major issue and needs to addressed before people get into accidents. I’m sure some people already have.

NHTSA complaint #11723973 — an unverified report by a vehicle owner.

Pfafftown, NC

SERVICE BRAKES

My jeep wrangler Abs module has failed and needs to be replaced. But Jeep decided not to make this part anymore and now me and a LOT of others can’t get a new abs Module. My jeep is way too dangerous to drive now. When accelerating from a stop the vehicle barely kicks in like the tires don’t know what direction to move. When I’m coming to a stop the breaks don’t work right due to the ABS module. This is a big safety concern and jeep needs to be held accountable and fix this issue. This is a major issue and needs to addressed before people get into accidents. I’m sure some people already have.

NHTSA complaint #11723973 — an unverified report by a vehicle owner.

28601, NC

SERVICE BRAKES

ABS Module problem that was affecting the performance of my 2011 Jeep Wrangler JKU to the point I almost had to stop driving it cause it wouldn't change out of 1st gear. This particular module in my jeep is on back order due to engineer review and the release date keeps getting pushed out. Dealer has to program VIN to match the Jeep if and when they ever get any in stock. The part needed is Anti-Lock Brake System Module - Mopar (68089120AB) I have found similar parts on Amazon, but I see prices from $500 - $3000.

NHTSA complaint #11723246 — an unverified report by a vehicle owner.

28601, NC

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

ABS Module problem that was affecting the performance of my 2011 Jeep Wrangler JKU to the point I almost had to stop driving it cause it wouldn't change out of 1st gear. This particular module in my jeep is on back order due to engineer review and the release date keeps getting pushed out. Dealer has to program VIN to match the Jeep if and when they ever get any in stock. The part needed is Anti-Lock Brake System Module - Mopar (68089120AB) I have found similar parts on Amazon, but I see prices from $500 - $3000.

NHTSA complaint #11723246 — an unverified report by a vehicle owner.

Valparaiso, IN

STEERING

I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.

NHTSA complaint #11718620 — an unverified report by a vehicle owner.

Valparaiso, IN

ELECTRICAL SYSTEM

I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.

NHTSA complaint #11718620 — an unverified report by a vehicle owner.

Valparaiso, IN

ENGINE

I have had my transmission in my jeep Wrangler fixed five times it is still barely working. As well as I am having an extremely bad death wobble when I drive, which is very unsafe for me and my son when we are in the vehicle. We have been trying to keep getting it fixed, but it seems like nothing is working. As well as my lights have been going in and out on my dashboard, which is again unsafe during the night. I am afraid for me and my sons safety and we are not wanting to keep driving this vehicle as well it barely passed emissions so I can get my tag for my plates. We are wanting to get something safer for me and my family.

NHTSA complaint #11718620 — an unverified report by a vehicle owner.

Thomasville, NC

SERVICE BRAKES

ABS issues lights came on due to malfunctioning part. The part is unavailable and appears to no longer be available. Failure appeared a year ago and have been trying to find someone to replace. After taking to multiple shops, the last one finally told us the part is no longer available. With this being part of the braking system, it is very important to have working properly!

NHTSA complaint #11708850 — an unverified report by a vehicle owner.

Biloxi, MS

AIR BAGS

When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.

NHTSA complaint #11707215 — an unverified report by a vehicle owner.

Biloxi, MS

STEERING

When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.

NHTSA complaint #11707215 — an unverified report by a vehicle owner.

Biloxi, MS

ELECTRICAL SYSTEM

When braking since these lights are on it will cause issue with the brakes themselves as if they don’t want to brake fully. Now I’m a 32 year old man and am aware of making sure your brakes are good and fully functioning. I’ve noticed also the steering when slowing down too from this. Nothing underneath the vehicle is an issue for steering. All steering components are fully functioning. I’ve noticed issues with the clock spring in the Jeep as well. Sometime it comes and goes (most likely and electoral problem) geez who knew! Haha, however when I’m turning the airbag light will stay on then go off and the lights on the steering wheel themselves with turn off. They’ve been off for awhile now. Since this is happening on a daily basis. When owing down it’s cause a very big issue for me because it will make the jeep want to turn in any direction it may feel and sometimes that direction is in another lane mostly on coming traffic! I have not had the jeep looked at by a dealer but has been by a mechanic with a $3000 scanner and he still has the codes stored for me. No and no.

NHTSA complaint #11707215 — an unverified report by a vehicle owner.

Morrow, OH

STEERING

My vehicle is having a start issue…if I can get it to start…it Wii die when trying to drive it…then takes numerous tries to get it to start if it will…. It is doing everything in the recall 14V-438 …not sure why my vehicle is not part of the 640,000 + vehicles that were recalled on this….especially since I am having this major issue…any help would b appreciated..this started in April right b4 we were headed to our main house and we had to leave the vehicle here because we had to be back north. Just got back to Florida and now needing to get this taken care of. I have a case # [XXXX] thru Jeep CS but they act like they can not help only you? Hopefully u can. [XXXX]. Thx in advance…INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11691945 — an unverified report by a vehicle owner.

Morrow, OH

ENGINE

My vehicle is having a start issue…if I can get it to start…it Wii die when trying to drive it…then takes numerous tries to get it to start if it will…. It is doing everything in the recall 14V-438 …not sure why my vehicle is not part of the 640,000 + vehicles that were recalled on this….especially since I am having this major issue…any help would b appreciated..this started in April right b4 we were headed to our main house and we had to leave the vehicle here because we had to be back north. Just got back to Florida and now needing to get this taken care of. I have a case # [XXXX] thru Jeep CS but they act like they can not help only you? Hopefully u can. [XXXX]. Thx in advance…INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11691945 — an unverified report by a vehicle owner.

Oak Grove, MO

AIR BAGS

Red air bag light goes on at start up on dash. I understand there was a recall at one time. Is mine a defective part that didn't get fixed? Thx.

NHTSA complaint #11689644 — an unverified report by a vehicle owner.

Oxford, AL

SERVICE BRAKES

There is a known issue for these Jeep Wrangler (in my case a 2011 model) with the ABS module going bad. Unfortunately, the part is unavailable for purchase. None to be found anywhere. If you contact Jeep they tell you they are being produced anymore and basically good luck. On top of that the companies that repair them can no longer do it because they cant get the chips to repair. We need the option of buying a new one OR at the very least they need to produce the chips to fix. SOME KIND OF SOLUTION! When the module is bad, the ABS system/stability control system doesn't work!

NHTSA complaint #11681564 — an unverified report by a vehicle owner.