47 of the
938 complaints filed about the Lexus IS 250
are about the electrical system —
5% of everything owners reported.
The worst model year for it is 2007.
The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.
NHTSA complaint #11519732 — an unverified report by a vehicle owner.
WHEN IT RAINS THERE IS A LEAKAGE IN THE TRUNK WHERE THE AMPLIFIER IS LOCATED. I HAD A PROBLEM WITH MY RADIO I WAS NOT ABLE TO HEAR ANYTHING ALTHOUGH EVERYTHING SEEMED TO HAVE BEEN WORKING ON THE SCREEN I WASN'T ABLE TO PUT VOLUME AND NO SOUND WAS COMING OUT THE SPEAKER I LATER FIND OUT THAT IT WAS THE AMPLIFIER NOT WORKING BECAUSE WHERE THE AMPLIFIER IS LOCATED INSIDE THE TRUNK IT WAS FILLED WITH WATER FROM A RAINY DAY I ENDED UP HAVING TO BUY ANOTHER AMPLIFIER AND I INSTALLED IT AND MY SOUND FINALLY WORKED I WAS ABLE TO PUT VOLUME UP AND DOWN 2 MONTHS LATER AFTER I BOUGHT THE NEW ONE ANOTHER RAINY STORM HAPPENED AND MY SOUND STOPPED WORKING TO MY SURPRISE IT WAS FILLED WITH WATER WHERE THE AMPLIFIER IS LOCATED AND IT SMELLED LIKE BURNT THE WATER LEAKAGE CAUSED MY AMPLIFIER TO BURN I DID MY RESEARCH AND I FOUND OUT THAT IM NOT THE ONLY ONE GOING THROUGH THIS PROBLEM ON LEXUSCLUB.COM AND GOOGLE I FOUND VARIOUS PEOPLE GOING THROUGH THE SAME PROBLEM IM ASSUMING THIS IS HOW THE CAR WAS MANUFACTURED AND THIS CAN BE VERY DANGEROUS BECAUSE EVERYTHING COULD'VE BURNED SINCE ITS AN ELECTRICAL PROBLEM THIS NEEDS TO BE A RECALL THERE IS NO COINCIDENCE THAT OTHER LEXUS OWNERS ARE GOING THROUGH THE SAME PROBLEM MY CAR HAS NOT BEEN IN ANY TYPE OF COLLISION NOR ANYTHING HAS HAPPENED TO IT TO CAUSE THAT LEAKAGE IN THAT AREA THIS IS A MANUFACTURING PROBLEM AND NEEDS TO BE LOOKED AT
NHTSA complaint #11513337 — an unverified report by a vehicle owner.
The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 137,000.
NHTSA complaint #11478126 — an unverified report by a vehicle owner.
SUSPENSION, CONTROL ARMS, SHOCKS, AXELS, ETC. AREN'T STRONG ENOUGH TO HOLD THE WEIGHT OF THE CAR, MAKING THE TIRES HAVE A NEGATIVE OFFSET AND CAUSE EXTREME AMOUNTS OF WEAR ON FAR INSIDE OF THE TIRE. THE NAVIGATIONAL SCREEN CONINTUES TO SHUT OFF AND THEN TURN BACK ON WHILE DRIVING. I FIND THIS A CONCERN BECAUSE IT HAPPENS WHEN I REVERSE AS WELL
NHTSA complaint #11389035 — an unverified report by a vehicle owner.
MY 2014 LEXUS IS 250 CURRENTLY DOES NOT HAVE WORKING LOCKS. I HAD PREVIOUSLY OWNED A 2010 LEXUS IS 250 WITH ISSUES WITH THE LOCKS. THE ACTUATOR WAS CHANGED AND THE CAR WORKS FOR A MINIMAL AMOUNT OF TIME AND THEN THE ACTUATOR STOPS WORKING AGAIN. IT IS VERY EXPENSIVE TO FIX AND THE DEALERSHIP WANTS $555 DOLLARS TO REPLACE IT PER DOOR. CURRENTLY NO LOCKS ON MY 2014 LEXUS WORK. THE DEALERSHIP WANTS OVER $2,200 DOLLARS TO REPLACE THE ACTUATORS. THIS IS A SAFETY ISSUE. IF MY SON WERE TO UNLOCK HIS DOOR IN THE BACK AND SOMEONE WERE TO TRY TO OPEN HIS DOOR I COULD NOT LOCK IT TO PROTECT HIM. IF I'M ON THE WRONG SIDE OF TOWN AND SOMEONE TRIES TO GET IN ON THE OPPOSITE SIDE OF MY CAR WHERE I CANNOT REACH THE LOCK, I'M IN DANGER. THIS IS A DANGER ISSUE AND A KNOWN ISSUE FOR LEXUS, A RECALL NEEDS TO BE DONE. WE PAID A LOT OF MONEY FOR OUR CARS AND EXPECT TO AT LEAST BE SAFE WITH LOCKS.
NHTSA complaint #11327172 — an unverified report by a vehicle owner.
DOOR LOCKS NOT WORKING PROPERLY. BOTH FRONT DOOR ACTUATORS NEED TO BE REPLACED WHICH WE WERE TOLD IS A VERY COMMON PROBLEM WITH THIS MODEL. THIS HAS BEEN UNSAFE FOR OUR TEENAGE DRIVER HAVING TO CRAWL THROUGH BACK DOORS TO UNLOCK HER VEHICLE ESPECIALLY AT NIGHT.
NHTSA complaint #11208972 — an unverified report by a vehicle owner.
TAKATA RECALL: THE RECALL SHOULD MOST DEFINITELY INCLUDED THE AIRBAG WIRING HARNESS, I HAD NO ISSUES WITH MY AIRBAG LIGHT UNTIL I PLACE MY CAR BACK IN THE SHOP TO GET THE RECALL A DAY LATER THE AIRBAG LIGHT CAME ON AND WILL NOT GO OUT. I TOOK IT BACK TO LEXUS AND THEY NOTIFIED ME THAT THE IT HAD NOTHING TO DO WITH THE PART THEY JUST REPLACED. HOWEVER IT WAS NOT ON PRIOR TOO. THE ARE GETTING A DIAGNOSTIC MYSELF I WAS INFORMED THAT THE WIRING HARNESS WAS BAD AND MY AIRBAGS WOULD NOT DEPLOY, IN AN ACCIDENT. THIS A MAJOR SAFETY CONCERN, AND A WELL KNOWN ISSUE TO HAPPEN TO THE LEXUS IS 250, THIS IS A DIRECT LINK WITH THE TAKATA RECALL AND SOMETHING THAT SHOULD BE COVER BY LEXUS. FAULTY AIR BAGS ARE NOT A CUSTOMERS FAULT. AIR BAGS WHERE PLACED IN CARS FOR LIFE SAVING PROTECTION, TO NOT INCLUDE THIS IS THE RECALL IS A DEATH SENTENCE FOR THE DRIVERS AND THERE FAMILY WHO ARE HAVING THIS PROBLEM.
NHTSA complaint #11202828 — an unverified report by a vehicle owner.
TAKATA RECALL. MY CAR HAD THE AIRBAG RECALL BUT IT SEEMS LIKE DURING THE RECALL THEY DIDN'T REPLACE THE AIRBAG WIRING HARNESS, CAUSING THE AIRBAG DASH LIGHT.
NHTSA complaint #11190629 — an unverified report by a vehicle owner.
LEXUS HAS A WIDE KNOW ISSUE WITH MELTING DASHBOARDS AND DOOR PANELS. MY DASHBOARD IS MELTING. IT CREATES A GLARE WHEN DRIVING, IT HOUSES CRITICAL ELECTRICAL COMPONENTS THAT CAN POSE A HUGE SAFETY HAZARD. I DRIVE THIS CAR DAILY AND FREQUENTLY TRANSPORT PASSENGERS SUCH AS FAMILY AND FRIENDS. LEXUS REFUSES TO DO ANYTHING ABOUT IT. CAR INTERIOR REPAIR SHOPS HAVE NO SOLUTION TO THIS PROBLEM. LEXUS ACKNOWLEDGES THAT THIS PROBLEM IS WIDESPREAD BUT IS NOT DOING ANYTHING TO PREVENT TRAGEDY FROM OCCURRING. THE CONDITION CONTINUES TO GET WORSE TO THE POINT THAT MECHANICS ARE REFUSING TO WORK ON ANYTHING THAT REQUIRES HAVE TO LAY HANDS ON THE DASHBOARD BECAUSE IT IS LITERALLY MELTING AND FALLING APART. THEY DON'T WANT TO BE HELD RESPONSIBLE FOR ANY FURTHER DAMAGE. THIS POSES ANOTHER SAFETY RISK AS I CAN NOT FIX ANY PROBLEMS BEHIND THE DASHBOARD AT ALL IF MECHANICS ARE REFUSING TO DO WORK ON IT. I HAVE EXHAUSTED ALL SEARCH EFFORTS LOOKING FOR A SOLUTION. I AM GENUINELY CONCERNED ABOUT MY SAFETY AND OTHERS. LEXUS HAS MANUFACTURED THOUSANDS UPON THOUSANDS OF THESE VEHICLES AND THEY CONTINUE TO BE DRIVEN ON THE PUBLIC ROADS. PLEASE HELP.
NHTSA complaint #11123430 — an unverified report by a vehicle owner.
UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.
NHTSA complaint #11122773 — an unverified report by a vehicle owner.
THIS IS THE THIRD LEXUS I HAVE HAD THAT THE AUTOMATIC DOOR LOCKS DON'T WORK. ALL 4 ACTUATORS ARE BAD AFTER I EVEN HAD ONE REPLACED. I HAVE HAD THIS HAPPEN I ALL THREE LEXUS' THAT I HAVE OWNED. I HAVE TALKED TO LEXUS ABOUT THIS AND THE SERVICE PEOPLE SAY THAT THEY SEE MORE THAN THEY SHOULD GO. BAD BOY. LEXUS/TOYOTA DOES NOT THINK IT'S A PROBLEM. THIS BECOMES A SAFETY HAZARD LOCKING THE DOORS MANUALLY AND HAVING TO OPEN ONE DOOR WITH A KEY AND REACH AROUND AND OPEN THE OTHERS AS NEEDED. SPECIALLY WITH ALL THE CRIME AROUND US. I WOULD LIKE TO SEE EITHER TOYOTA OR LEXUS STEP UP AND ADMIT THEY HAVE A PROBLEM AND FIX THEM.
NHTSA complaint #11104861 — an unverified report by a vehicle owner.
ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.
NHTSA complaint #11101067 — an unverified report by a vehicle owner.
I WAS DRIVING IN HEAVY TRAFFIC (STOP AND GO); I WAS FULLY STOPPED WITH MY FOOT ON THE BRAKE - I EASED OFF THE BRAKE TO SLOWLY ROLL FORWARD - ABSOLUTELY DID NOT PLACE MY FOOT ON OR ANYWHERE NEAR THE GAS PEDAL - AS I EASED OFF BRAKE, I FELT A STRONG "SURGE" FROM THE FRONT OF THE CAR- THE CAR ACCELERATED AND I SLAMMED IN TO A TRUCK THAT WAS DIRECTLY IN FRONT OF ME- I LOOKED AT THE DASHBOARD AS THIS WAS HAPPENING AND THE "CHECK ENGINE" LIGHT AND THE "TRACTION" LIGHT WERE BOTH ON - I TRIED TO BRAKE BUT THE BRAKE PEDAL WAS HARD - I WAS STOPPED DUE TO THE IMPACT OF HITTING THE TRUCK-- I AM ATTACHING THE EDR REPORT AS RETRIEVED BY A COMPANY LEXUS CONTRACTS WITH
NHTSA complaint #11062688 — an unverified report by a vehicle owner.
MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.
NHTSA complaint #11022479 — an unverified report by a vehicle owner.
A YEAR OR SO AGO MY CAR STARTED OVERHEATING. I STOPPED AND THE CAR SHUT OFF. THE COMPUTER SYSTEM FROZE AND SAID CHECKING SYSTEM AND SHOWED A DRAWING OF A CAR FRAME AND WHAT I GUESS IS THE HEAT SOURCE. I TOOK MY CAR TO THE MECHANIC AND HE REPLACED THE WATER PUMP. IT HAD CRACKED AND BOILED OVER AND EVER SINCE I HAVE HAD NOTHING BUT PROBLEMS. I'VE REPLACED THE ALTERNATOR, THE BATTERY, AND MY NAVIGATION SYSTEM IS BLANK AND COMPLETELY DOESN'T WORK. NOR DO THE BUTTONS AROUND IT. THE MOTHERBOARD IS FRIED. ALSO SOMETIMES WHEN I'M DRIVING AT NIGHT MY HEADLIGHTS TURN OFF IN THE PITCH BLACK DRIVING DOWN THE ROAD. MY DASHBOARD IS MELTING AND SINCE I'M A REALTOR WHO PUTS A LOT OF MILES ON HER CAR, I'M UNDERWATER. I'M EITHER GOING TO HAVE A HEAT STROKE DRIVING THAT SAUNA AROUND (THE HEAT IS STUCK ON) OR CRASH WHEN MY HEADLIGHTS SUDDENLY STOP WORKING. MY DAUGHTER IS LEARNING TO DRIVE AND I CANNOT LET HER DRIVE ONCE IT GETS DARK. IT'S OKAY FOR ME TO DIE BUT NOT HER. THERE DOESN'T NEED TO BE A SENSOR RIGHT UNDER THE WATER PUMP THAT CAN DESTROY YOUR HOLE CAR. THANK YOU FOR YOUR TIME.
NHTSA complaint #11011405 — an unverified report by a vehicle owner.
I WAS DRIVING AND OUT OF NO WHERE MY INDICATOR LIGHT SAID LOW VOLTAGE STEERING. I WAITED A COUPLE OF DAYS TO GET AN OIL CHANGE AND HAVE THE CAR INSPECTED AND THE SERVICE GUY WROTE UP THE ORDER. I GAVE THE SERVICE GUY MY KEYS AND NOTICED HE NEVER MOVED THE CAR, I QUESTIONED HIM AS TO WHY AND HE SAID THE CAR WON'T START. I REPLIED TO HIS STATEMENT AND SAID HOW IS THAT I JUST CUT IT OFF. THE SERVICE GUY HAD A TECH TEST THE BATTERY AND COULDN'T READ IT BECAUSE THE VOLTAGE WAS EXTREMELY LOW.
NHTSA complaint #10981613 — an unverified report by a vehicle owner.
HARNESS - FAILURE OF THE AIRBAG HARNESS CAUSING THE SRS LIGHT TO STAY ON. THIS IS A MAJOR SAFETY ISSUE AND VERY COSTLY $3,00.00+. IT ALSO APPEARS TO BE WIDESPREAD AFFECTING VARIOUS MANUFACTURE YEARS INCLUDING MY 2008 MODEL IS250. I BELIEVE THIS WARRANTS A REVIEW.
NHTSA complaint #10980555 — an unverified report by a vehicle owner.
"TAKATA RECALL" THE SECOND DAY I BOUGHT MY CAR IT HAS BEEN GIVING ME PROBLEMS. I HAVE HAD TO REPLACE MY ENGINE/MOTOR NOT LONG AFTER I PURCHASED MY CAR. I'M STILL HAVING THE SAME PROBLEMS WITH MY CAR AND NEW MOTOR. IT RUNS HOT AND I HAVE BROUGHT IT TO 6 DIFFERENT MECHANIC AS WELL AS TO THE LEXUS DEALERSHIP MULTIPLE TIMES AND I HAVE HAD TO PAY OUT OF POCKET FOR A LOT OF THINGS. I ALSO WENT ON LEXUS.COM AND FOUND OUT THAT MY CAR IS A LEMON BUY BACK AND WAS NEVER TOLD BY THE DEALERSHIP I BOUGHT IT FROM OR THE LEXUS DEALERSHIP IN BATON ROUGE LOUISIANA THAT IT WAS A LEMON. I HAD TO FUND OUT ON MY OWN. IT VERY WRONG THAT I BOUGHT A CAR AND NOT TOLD MY ANYONE HOW THE CAR IS A LEMON.
NHTSA complaint #10947812 — an unverified report by a vehicle owner.
THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED 3 TIMES AND I TOOK IT TO THE DEALER BUT THEY TELL ME THAT EVERYTHING IS FINE AND THAT I MUST HAVE LEFT SOMETHING ON. ONCE MAYBE BUT NOT 3 TIMES, EVERY TIME THIS HAPPENS THE CAR IS PARKED IN MY DRIVEWAY. THERE IS NO DEALER NEAR ME SO I HAVE TO DRIVE 50 MILES ONE WAY JUST FOR THEM TO TELL ME THAT THE BATTERY IS FULLY CHARGED. WELL NO KIDDING, I JUST DROVE 50 MILES WITH THE BATTERY BEING CHARGED BY THE ALTERNATOR. IT DOESN'T HAPPEN ALL THE TIME BUT A NEW CAR SHOULDN'T HAVE TO BE JUMP STARTED IN ORDER TO GET TO WORK. I HAD THE CAR TOWED LAST TIME AND THEY SAID THAT THE BATTERY WAS DEAD AND THAT THEY CHARGED IT UP AND EVERYTHING IS FINE NOW. 3 DAYS LATER THE SAME THING HAPPENED AND I HAD TO JUMP START THE CAR. I HAVE SEEN SEVERAL POST ON THE WEB WITH OTHERS HAVING THE SAME ISSUES AND FEEL THAT LEXUS MAYBE I SHOULD HAVE BOUGHT A FORD OR CHEVROLET AT LEAST THEY ARE CLOSE TO MY HOUSE. I GUESS YOU LIVE AND LEARN.
NHTSA complaint #10937534 — an unverified report by a vehicle owner.