160 of the
938 complaints filed about the Lexus IS 250
are about the body and structure —
17% of everything owners reported.
The worst model year for it is 2007.
The contact owns a 2015 Lexus IS250. The contact stated that while operating the vehicle, the radio was inoperable. Upon inspection, the contact discovered that electrical connections located in the trunk space were submerged in water. The cause of the water intrusion was not yet determined. The local dealer and manufacturer were notified of the failure and advised the contact to schedule a service appointment. The contact was concerned that with the electrical connections submerged in water, it could cause a fire and safety hazard. The vehicle was not repaired. The failure mileage was 69,000.
NHTSA complaint #11519732 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.
NHTSA complaint #11396813 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF
NHTSA complaint #11326989 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA complaint #11270046 — an unverified report by a vehicle owner.
TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.
NHTSA complaint #11234294 — an unverified report by a vehicle owner.
I WAS INFORM BY OTHER LEXUS THAT THERE ARE RECALL FOR 2006-2013 LEXUS ON SERVERAL PARTS. I MADE A CALL TO LEXUS DEALERSHIP OF SACRAMENTO AND SPOKE TO REPRESENTATIVE SHE HAD ALSO CONFIRM THE RECAL ON MY CAR AND BOOKED ME AN APPOINTMENT SEVERAL DAYS LATER. I WENT TO MY APPOINTMENT AND WAS DENIED MY SERVICES, THEY TOLD ME IT HAD EXPIRED AND THAT I HAD TO PAY FOR ALL MY REPAIRS. I WAS NEVER NOTIFIED ABOUT ANY RECALLS. I FEEL LIKE I WAS RIP OFF FOR BEING 17YEARS OLD KID. I FELT CHEATED.
NHTSA complaint #11221915 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.
NHTSA complaint #11195035 — an unverified report by a vehicle owner.
DASH MATERIAL IS DECOMPOSING, CREATING A LARGE SPOT OF GLARE ONTO WINDSHIELD. LEXUS IS WELL AWARE OF THIS FROM THOUSANDS OF COMPLAINTS, AND IN 2011 UPDATED WARRANTY FOR SOME VEHICLES.HOWEVER THEY HAVE TOLD ME THAT VEHICLE IS NOT COVERED AND ARE BEING SUED BUY MANY FOR THIS SAME COMPLAINT. JUST ADDING MY CAR TO LIST I HAVE SEEN THAT YOU ALREADY HAVE. THIS MAKES IT UNSAFE TO DRIVE INTHE SUNLIGHT!!
NHTSA complaint #11172572 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DOOR PANEL AND DASHBOARD STARTED TO MELT, CRACK, AND BECOME STICKY. THE DEALER (LEXUS OF TAMPA BAY, 5852 N DALE MABRY HWY., TAMPA, FL 33614) STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL; HOWEVER, THEY STOPPED DOING REPAIRS IN NOVEMBER OF 2017. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,800.
NHTSA complaint #11152516 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND PRODUCED A GLARE THAT IMPAIRED VISION WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF NEW ORLEANS (8811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 207-3100) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,000. **TR CONSUMER STATED RECALL ON DASHBOARD'S WARRANTY EXPIRED AFTER 10YEARS OF FIRST USE. UPDATED 11/7/18
NHTSA complaint #11115406 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DETERIORATING AND CAUSED THE SURFACE OF THE DASHBOARD TO BECOME VERY SMOOTH AND SHINY. WHEN THE SUNLIGHT REFLECTED OFF THE DAMAGED DASHBOARD, THE GLARE CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000.
NHTSA complaint #11110688 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND STATED THAT SHE HAD BEEN PLACED ON A WAITING LIST SINCE 2015; HOWEVER, A RECALL WAS NOT LOCATED FOR THIS VEHICLE. THE VEHICLE WAS TAKEN TO JM LEXUS (5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11103367 — an unverified report by a vehicle owner.
BOTH DOOR PANELS ON MY 2006 LEXUS IS 250 ARE MELTING AND PRODUCING THE STICK STICKY BLACK TAR LOOKING STUFF I GUESS IT'S FROM MELTING AND THE ODOR FROM THAT IS SOMETIMES SO STRONG WHEN I'M ON LONG RIDES THAT IT MAY GIVES ME HEADACHES MY DAUGHTER HAS BURNT HER ARM BECAUSE THE DOOR PANELS ARE SO HOT TO TOUCH AND MELTING AND THIS IS USUALLY ALL YEAR ROUND BECAUSE OF THE SUN HITTING IT.
NHTSA complaint #11097210 — an unverified report by a vehicle owner.