38 of the
1,065 complaints filed about the Lexus RX350
are about the glass, mirrors and wipers —
4% of everything owners reported.
The worst model year for it is 2007.
38
Complaints
4%
Share of all complaints
0
Crashes
1
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2023 Lexus RX350. The contact stated while driving approximately 60 MPH, the sunroof suddenly fractured without impact. The vehicle was taken to the dealer who diagnosed that the sunroof needed to be replaced but the repair was not covered under warranty. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 3,000.
NHTSA complaint #11517641 — an unverified report by a vehicle owner.
My 2022 RX , the driver side outer rear view mirror image vibration while driving on highway at speed around 60 mph +/- then start shaking. Report the issue to dealer when regular service, the mechanic report this is normal after inspect the problem, but this vibration and shaking is really annoying while driving on highway. Some drivers may have the same issue and cause some risks.
NHTSA complaint #11491084 — an unverified report by a vehicle owner.
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatter. No injuries were reported. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 58,190.
NHTSA complaint #11441907 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED WHILE USING THE DEFROSTER, THE FRONT WINDSHIELD CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,955.
NHTSA complaint #11394281 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED WHILE USING THE DEFROSTER, THE FRONT WINDSHIELD CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,955.
NHTSA complaint #11394281 — an unverified report by a vehicle owner.
MY WIFE WAS DRIVING DOWN I-75 ON A VERY RAINY DOWNPOUR. SHE TURNED ON THE WIPERS AND THE PASSENGER SIDE WIPERS DID NOT WORK. SHE ARRIVED HOME AND TOOK THE CAR THE NEXT DAY TO A LEXUS DEALERSHIP. THE BOLTS WERE LOOSE. THERE SHOULD BE A FAIL SAFE TO PREVENT THIS FROM HAPPENING. OF ALL THE CARS WE HAVE OWNED..........THIS HAS NEVER HAPPENED BEFORE.(INCLUDING A 2007 LEXUS WE ALSO DRIVE).
NHTSA complaint #11362565 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 LEXUS RX350. THE VIN WAS NOT PROVIDED. THE CONTACT STATED THAT WHILE DRIVING ABOUT 75 MPH, THE REAR DRIVER'S AND REAR PASSENGER'S WINDOWS EXPLODED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO THE LEXUS OF PEMBROKE PINES DEALER, LOCATED AT 16150 PINES BLVD, PEMBROKE PINES, FL 33027, WHERE IT WAS STATED THAT THE FAILURE WAS DUE TO AN IMPACT. THE CONTACT STATED THAT THE FLORIDA STATE PATROL FILED A REPORT WHICH STATED THAT THERE WAS NO IMPACT. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATION WOULD BE OPENED AND SHOULD BE COMPLETED WITHIN FOUR TO SIX WEEKS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. CONSUMER WOULD LIKE TO BE RELEASED FROM LEASE OBLIGATIONS.
NHTSA complaint #11306298 — an unverified report by a vehicle owner.
PASSENGER WIPER WAS MAKING A LOUD KNOCKING SOUND AND HITTING THE HOOD. LEARNED THAT THE ARM WAS BENT, CAUSING THE WIPER TO HIT THE INTERIOR OF THE HOOD AND HAS CAUSED PAINT TO RUB OFF ON THE HOOD.
NHTSA complaint #11286508 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS DETERMINED THAT IT WOULD NOT BE REPAIRED DUE TO WARRANTY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,600. THE VIN WAS UNKNOWN. *DT
NHTSA complaint #11253672 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BOOMING SOUND WAS PRESENT. UPON INSPECTION, IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE SUN ROOF WAS CLOSED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS CONTACTED AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
NHTSA complaint #11241939 — an unverified report by a vehicle owner.
THE HEADS UP DISPLAY UNIT CAUSES A DISTRACTING REFLECTION INTO THE DRIVERS EYES THAT INTERFERES WITH VISION WHILE DRIVING. THIS OCCURS WHEN THE CAR IS STATIONARY, IN MOTION, ON A CITY STREET AND HIGHWAY, AND/OR TURNING. THIS WAS NOT IDENTIFIED UNTIL AFTER THE NEW CAR WAS PURCHASED.
NHTSA complaint #11115465 — an unverified report by a vehicle owner.
THIS IS A SUPPLEMENTAL ENTRY TO MODIFY COMPLAINT 11115465. IT SHOULD BE NOTED THAT THE HEADS UP DISPLAY REFLECTED SUNLIGHT DIRECTLY INTO THE DRIVERS EYES CAUSING SERIOUS DISTRACTION AND A SERIOUS SAFETY CONCERN. LEXUS CORPORATION WAS NOTIFIED OF THE SITUATION THROUGH THE DEALERSHIP BUT DID NOT OFFER ANY FIX TO THE SITUATION AND THE DEALER REPORTED THAT THEY WERE THEREFORE NOT ALLOWED TO FIX THE REFLECTION AND REMOVE THE HAZARD. THE COMPLAINT TO LEXUS IS DOCUMENTED AND MORE INFORMATION CAN BE PROVIDED UPON REQUEST.
NHTSA complaint #11115471 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE OPERATING THE VEHICLE IN THE SNOW, THE WIPERS WERE UNABLE TO REMOVE THE SNOW FROM THE DRIVER'S SIDE OF THE WINDSHIELD DUE TO SNOW AND SALT ACCUMULATION. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE SNOW AND SALT ACCUMULATION HAD CLOGGED THE WIPER FLUID NOZZLE, PREVENTING THE ABILITY TO SPRAY WINDSHIELD WIPER FLUID ONTO THE DRIVER'S SIDE OF THE WINDSHIELD. THE FAILURE IMPAIRED THE DRIVER'S VISION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LEXUS OF SMITHTOWN, 700 MIDDLE COUNTRY RD., ST. JAMES ,NY) WHO WAS UNABLE TO DIAGNOSIS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
NHTSA complaint #11113358 — an unverified report by a vehicle owner.
PASSENGER WIPER WAS STREAKING; ASSUMED THE BLADE NEEDED REPLACING. INSTEAD, LEARNED THAT THE ARM WAS BENT, CAUSING THE WIPER TO HIT THE INTERIOR OF THE HOOD AND HAS CAUSED PAINT TO RUB OFF ON THE HOOD. OUR LEXUS IS ONLY TAKEN THROUGH A TOUCH LESS CAR WASH OR THE ONE AT THE LEXUS DEALERSHIP. THE PASSENGER WIPER IS IMPOSSIBLE TO LIFT GIVEN ITS TUCKED POSITION. I DO NOT SEE HOW THIS COULD HAVE HAPPENED BY REMOVING SNOW FROM THE WINDSHIELD.
NHTSA complaint #11075591 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 LEXUS RX350. WHILE DRIVING, THE INSTRUMENT PANEL TURNED RED AND WENT BLANK. THE CONTACT HEARD THREE BEEPS AND THE INSTRUMENT PANEL TURNED BLACK. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED NUMEROUS TIMES IN THE PAST YEAR. THE VEHICLE WAS TAKEN TO LEXUS OF WATERTOWN (330 ARSENAL ST, WATERTOWN, MA 02472), BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,100. THE CONSUMER STATED THE SEAT HEATER,FLOOR VENTS, CUP HOLDER, AND THE REAR SPEAKERS DID NOT PROPERLY OPERATE. THE DISPLAY BETWEEN THE TACHOMETER AND SPEEDOMETER WAS BLANK.
NHTSA complaint #11058271 — an unverified report by a vehicle owner.
WHILE DRIVING DOWN THE HIGHWAY (APPROXIMATELY 60MPH), I HEARD A LOUD NOISE & I DID NOT KNOW WHAT IT WAS AT FIRST. UPON LOOKING UP, I SAW MY CLOSED MOONROOF SHATTERED & I HAD TINY SHARDS OF GLASS ON MY SHOULDER & ON THE CONSOLE BELOW IT. I INSPECTED THE DAMAGE AFTER STOPPING A LITTLE LATER & THERE IS A CLEAR RIDGE OF SEPARATION. THIS WAS NOT FROM A ROCK OR OTHER OBJECT WITH ONE PRIMARY POINT OF DAMAGE.
NHTSA complaint #11050936 — an unverified report by a vehicle owner.
MAIN WIPER ARM THE EXTENDS TO COVER MORE GLASS AREA (IN OTHER WORDS, THE RIGHT WIPER) BENT, CAUSING THE WIPER TO HIT THE HOOD. OUR LEXUS ISN'T TAKEN THROUGH A CAR WASH, AND THE DEALERSHIP WANTED TO BLAME IT ON SNOW, BUT LAST WINTER WE DIDN'T HAVE SNOW. THIS HAPPENED IN THE MIDDLE OF SUMMER. IT HAS CAUSED PAINT TO RUB OFF ON THE HOOD AND MAKES A BANG EVERY TIME IT HITS THE HOOD.
NHTSA complaint #11019487 — an unverified report by a vehicle owner.