62 of the
1,759 complaints filed about the Lincoln MKX
are about the body and structure —
4% of everything owners reported.
The worst model year for it is 2011.
Through a title search that ended up not being my title number at all And forcing me to do even more research I discovered that the vehicle I bought three weeks ago has a report on public record that caused structural damage to my vehicle and I still don’t have a title for this vehicle because Carvana has the title for my vehicle and I’m having problems touching base with them. They seem to be avoiding me. The vehicle is in my front yard available for inspection whenever you feel is necessary the damage to the vehicle happened in [XXX] where it ended up for sale at Carvana and then at wholesale to ADESA and then to a private used Dealership named Motion Motors LLC. I paid $9500 for this vehicle whose price started at $7260 And I know that ADESA deals with structurally damage damaged and junk vehicles. They have every resource at their fingertips to fix repair and restore all such vehicles if found viable. The used car dealership presented me with a title sent me a copy of it that is bogus. The title number actually goes to a 1993 Mercury that was destroyed in March 2012 along with that title number now underneath that title number. My Lincoln is also listed along with that 1993 Mercury under the same title number. Two vehicles I’ve never seen anything like that in my life. The title number printed on the title is XXX. The title for my Lincoln that is available underneath the VIN number is. XXX. Carvana has a title with a totally different title number that is still their title. It was never sent with my truck from [XXX] and it was never changed over to [XXX] and it still hasn’t been meanwhile my temporary Tag and temporary registration expire on August 4 I am going to have a vehicle in my driveway that I can’t drive and don’t own. I would also like to recover $9500 for the purchase of the vehicle that I don’t own. I have any and all documentation of all of this and more.The numbers don’t match the dates don’t make any sense. Something is happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
NHTSA complaint #11752604 — an unverified report by a vehicle owner.
The contact owns a 2017 Lincoln MKX. The contact stated that while depressing the brake pedal, the vehicle veered to the right. Additionally, the vehicle shuddered while slowing down and while making a turn. The contact stated that while driving downhill and depressing the brake pedal, the vehicle jerked unexpectedly. The trunk warning light was illuminated. The contact was concerned about driving the vehicle. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The local dealer was contacted; however, the part for the recall repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not drivable. The contact was informed that the part was not yet available. The approximate failure mileage was 100.
NHTSA complaint #11745876 — an unverified report by a vehicle owner.
DRIVER SIDE FRONT DOOR SENSOR SAYS CAR DOOR IS OPEN EVEN WHEN DOOR IS FIRMLY SHUT. CAUSES DOORS NOT TO LOCK, INTERIOR AND PUDDLE LIGHTS REMAIN ON, DRAINS BATTERY, DOORS WON'T LOCK EVEN WITH CAR IN MOTION. Severe Rust problems under carriage Air Bag light remains on
NHTSA complaint #11554554 — an unverified report by a vehicle owner.
My front sliding panaromic sunroof glass blew right off the vehicle while I was driving on the highway. Not to mention my sunroof was closed. I heard a gust off wind and then my sunshade started flobbing from the wind ans thats when I noticed something was wrong. I pulled over and the glass was completely gone off the car. It could have caused a major accident or even hit and killed someone. Definitely a manufacturing defect. No warning signs or problems with it beforehand as well.
NHTSA complaint #11516348 — an unverified report by a vehicle owner.
The vehicle liftgate no longer properly latches and has opened suddenly. The interior audible warning sound continuously alerts and the interior lights sometimes fail to turn-off. The 'Liftgate Ajar' warning light remains on. This problem seems similar to the recall on 2011 Lincoln MKX.
NHTSA complaint #11509638 — an unverified report by a vehicle owner.
Rear doors would not latch after being opened in 24° weather. This situation happened after the car was preheated outdoors and persisted throughout a 60 mile trip. Car had to be parked with the doors held shut using the seat belts to keep them closed. After returning during above freezing temperatures the door worked as it should. Children had to hold doors shut during trip.
NHTSA complaint #11506754 — an unverified report by a vehicle owner.
Vehicle (SUV) floor board and truck had standing water from unknown source. Suspect rear hatch and/or glass roof design allows for environmental contamination to enter. Water travels down to floor and pools. For example, spare tire was found to be submerged. Rear seat and trunk carpeting were moist (saturated) to the touch. Concern: If water in the vehicle is undetected and is allowed to pool for long periods of time, three things will happen: 1. Accelerated corrosion and loss of function for any electrical wiring. 2. Standing water can develop mold, impacting air quality through long term and repeated exposure. Impact of vehicle occupants health. (In our instance, Mom & newborn) 3. Accelerated corrosion of vehicle internal structure. For example, seat fasteners. Item was discovered by third party service center and dealership is investigating root cause now. Dealer commented this is a problem more common with other models in the same family but not the model of this vehicle. No warning or indicator of the problem was present.
NHTSA complaint #11459501 — an unverified report by a vehicle owner.
First it was the alarm system it would lock me out the car. Then it was the air conditioning it would only turn on when it wanted too. Then I would press the seat cooler and it malfunctioned and I had a second degree burn on my lower back. Then the check engine light came on and it started to overheat. I pulled over turned off the ignition and the car was still running. That happened twice my mechanic would come turn the car off even by disconnecting the battery the car was still on somehow he had to disconnect another part for car to turn off. He told me not move it anymore. 15 to 20 minutes later the car was on fire and the fire department came and turned it off. I bought the car on 4/24/2021 and it was on fire on 05/27/2021.
NHTSA complaint #11422924 — an unverified report by a vehicle owner.
The contact owns a 2011 Lincoln MKX. The contact stated while the vehicle was turned off, the driver’s side turn signal and parking lights remained illuminated with the other lights in the vehicle being inoperable. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 10V659000 (Structure) however, the Vin was not included. The manufacturer was informed of the failure and informed the contact that the vehicle was not under recall. There was no additional assistance provided. The contact was referred to the NHTSA for assistance. The failure mileage was approximately 111,000. Consumer stated left turn signals remain on (even with ignition off) will not flash. Passenger side will not activate at all.
NHTSA complaint #11422315 — an unverified report by a vehicle owner.
REAR PANORAMIC STATIONARY GLASS (SUNROOF) SHATTERED ON ITS OWN, NO IMPACT FROM ANYTHING. SHATTERED IN ALL 4 CORNERS. CAR WAS STATIONARY IN PARKING LOT.
NHTSA complaint #11414949 — an unverified report by a vehicle owner.
PRIMARY AND SECONDARY HOOD LATCHES COME UNDONE LEAVING HOOD COMPLETELY UNLATCHED. FIRST TIME, CAR WAS BEING BACKED OUT ON A CONCRETE DRIVEWAY AFTER SITTING FOR SEVERAL DAYS. THE SECOND TIME, ANOTHER DRIVER NOTICED IT AS I WAS LEAVING A PARKING LOT. HE EXITED HIS CAR AT A STOP SIGN TO TELL ME ABOUT IT AND TO CLOSE THE HOOD. NEITHER LATCH WAS ENGAGED IN EITHER INSTANCE AND WAS AFTER CAR SAT UNDRIVEN FOR A FEW HOURS UP TO 3-4 DAYS. NO DRIVING AT ANY TIME ON ROUGH TERRAIN, POT HOLES, OR GRAVEL/DIRT ROADS. ALL CITY OR HIGHWAY DRIVING M
NHTSA complaint #11402604 — an unverified report by a vehicle owner.
MY 2012 LINCOLN MKX IS EXPERIENCING AN ISSUE WITH THE BRAKES MAKING IT ALMOST IMPOSSIBLE TO STOP. THE BRAKE PEDAL IS REQUIRING EXTREME FORCE TO STOP AND GOES ALL THE WAY TO THE FLOOR, FOLLOWED BY A HISSING AIRY SOUND. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALER WHO DIAGNOSED THE ISSUE AS A BRAKES AND CHARGED ME $900. AFTER PICKING UP THE VEHICLE AND TEST DRIVING IT, THE PROBLEM PERSISTED. AFTER RE-DIAGNOSING THEY POINTED THE FINGER TO A HYDRAULIC CONTROL UNIT. THIS ISSUE POSES GREAT DANGER AND THE INABILITY TO STOP WITHOUT LITERALLY STANDING AND APPLYING FORCE TO THE BRAKES. I HAVE HAD TO STOP DRIVING THE CAR BECAUSE WHEN COMING TO A STOP AT ANY SPEED, THE FORCE NEEDED TO STOP AND A COUPLE CLOSE CALLS WITH RAMMING IN THE BACK OF SOMEONE, THE CAR IS JUST TOO DANGEROUS. ADDITIONALLY, I'VE HAD OTHER ISSUES WITH THIS CAR WHERE THE TRUNK WILL NOT STAY OPEN. IT DOES NOT DETECT A PERSON PUTTING THINGS IN THE TRUNK AND I'VE HAD TO RUN AND PUSH IT UP TO SAVE A KID WHO WAS LOADING SPORTS EQUIPMENT.
NHTSA complaint #11385756 — an unverified report by a vehicle owner.
LIFT GATE WILL OPEN WITHOUT PROMPTING. HAVE PARKED THE VEHICLE AND WENT INSIDE AND COME BACK OUTSIDE AND LIFTGATE WILL BE OPEN. AT OTHER TIMES IT WILL NOT OPEN OR CLOSE WHEN I PUSH THE BUTTON ON THE DASH OR THE REAR CARGO BUTTON OR KEY FOB BUTTON. CAMERA GOES FUZZY OR BLACKS OUT.
NHTSA complaint #11374523 — an unverified report by a vehicle owner.
WHEN SHUTTING PASSENGER DOOR LATCH, LATCH WILL NOT MOVE TO GRIP INNER PART OF THE DOOR. THIS WILL CAUSE THE DOOR TO BOUNCE BACK OR NOT CLOSE. THIS USUALLY OCCURS WHEN EXISTING OR ENTERING CAR. OPEN DOOR WARNING WILL REMAIN ON UNTIL LATCH IS PROPERLY HOOKED.
NHTSA complaint #11342003 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS PREVIOUSLY TAKEN TO BEAMAN FORD INC (1717 TENNESSEE 46, DICKSON, TN 37055), WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11320444 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958) WERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MANUFACTURER ENGINEER WAS UNABLE TO DIAGNOSE THE FAILURE ALSO. IN ADDITION, THE CONTACT STATED THAT THE SIDE VIEW MIRROR READJUST INDEPENDENTLY WHILE IN REVERSING OUT OF HER DRIVEWAY. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE REVIEW MIRROR WAS READJUSTED HOWEVER THE FAILURE RECURRED WHILE DRIVING AND THE CONTACT WAS UNABLE TO VIEW THE LANES. THE CONTACT ALSO STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
NHTSA complaint #11318773 — an unverified report by a vehicle owner.
WHEN THE TEMPERATURE DROPS THE LIFTGATE WILL NOT STAY UP AND WILL CLOSE COMPLETELY ON A PERSON OR ITEMS IN ITS WAY. THIS IS WHILE VEHICLE IS STATIONARY AND TRY TO LOAD ITEMS IN THE BACK AREA. THIS HAS HAPPENED ON MORE THAN ONE OCCASION.
NHTSA complaint #11292260 — an unverified report by a vehicle owner.
WHEN LOADING GROCERIES IN THE TRUNK OF THE SUV, I HAD KEYS IN MY POCKET AND MY 8 YEAR OLD WAS LEANING OVER IN THE TRUNK PUTTING THE BAGS IN THE BACK- HER FEET WERE UNDER NEATH THE BACK OF THE CAR AND THE TRUNK STARTED CLOSING BC I WAS WITHIN RANGE FOR THE HANDLESS ENTRY (WHERE YOU WAVE YOUR FOOT UNDER THE REAR OF THE CAR FOR THE TRUNK TO OPEN) THE TRUNK STARTED CLOSING WITH HER LEANED INTO THE BACK OF THE VEHICLE... I TRIED TO GRAP THE TAILGATE TO GET IT TO STOP AND OPEN BACK UP, IT DIDN'T!!!! IF I HAD NOT OF ACTED SO QUICKLY AND GRABBED HER, THE TRUNK WOULD HAVE SHUT ON HER! THIS IS A MAJOR DANGER AND COULD NOT HAVE TURNED OUT OK!!! THERE NEEDS TO BE A SAFETY FEATURE WHERE IF YOU TOUCH IT TAILGATE IT STOPS CLOSING AND OPENS BACK UP
NHTSA complaint #11279506 — an unverified report by a vehicle owner.
EXTERIOR FRONT PASSENGER DOOR HANDLE BROKE AND COMPLETELY SEPARATED FROM VEHICLE DURING NORMAL OPENING OPERATION. VEHICLE WAS STOPPED IN "PARK' UNDER NORMAL OPENING PROCEDURE.
NHTSA complaint #11254761 — an unverified report by a vehicle owner.